• Provide accurate generalist guidance and support to Employees & Managers pertaining to HR Policies and processes. • Deliver administrative and transactional support across the Employee Lifecycle. • Manage task completion in workday, resolve queries effectively. • Promote compliance and self-service through Workday and supporting tools. • Work closely with colleagues across People Services, Payroll, Benefits, HRIS, and Business Unit P & C teams to ensure a consistent and positive employee experience.

Role Description We are looking for a motivated, detail-oriented, and employee-centered Senior People Operations Specialist to join our People Operations team. This role is a great opportunity for someone with strong experience in HR support, people systems, benefits, reporting, auditing, quality control, and employee-facing operations. You will work directly with employees across the company, from frontline employees through leadership, providing timely, thoughtful support and helping ensure our people processes are accurate, scalable, and easy to navigate. In this role, you will support a broad range of People Operations programs and workflows across the employee lifecycle, including: - Employee inquiries - HRIS data maintenance - Reporting - Process documentation - Audits - Onboarding and offboarding support - Cross-functional operational projects A key initial focus will be providing immediate benefits administration and employee support for our US team, including support for: - Benefits - Wellness - Leave of absence processes Over time, this role will also help support benefits administration for our growing international teams in the UK and Canada, primarily through close coordination with our benefits vendors, brokers, and internal partners. Our ideal candidate will be passionate about providing our employees with the best experience possible while meeting them where they’re at with prompt replies and solutions that work. Qualifications - 3 - 5 years of experience in People Operations, HR operations, Total Rewards, or a related HR function, with at least 1+ year of experience supporting benefits administration. - Working knowledge of US benefits programs, including health and welfare plans, retirement plans, COBRA, ACA, leaves of absence, and wellness programs. - Experience using HRIS or HCM platforms. - Experience supporting employees directly and resolving benefits or HR-related questions with empathy, discretion, and sound judgment. - Comfort working with spreadsheets, reports, audits, reconciliations, and data validation. - Strong organizational and prioritization skills, with the ability to manage multiple tasks, recurring deadlines, and employee requests with accuracy. - A proactive, problem-solving mindset and willingness to jump in, learn, and improve processes. - High integrity, humility, self-awareness, and a commitment to creating a positive employee experience. - Humble, self-aware, and trustworthy; you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company. Requirements - Experience using Jira or a similar ticketing system. - Experience administering US benefits. - Exposure to international benefits administration (such as the UK and/or Canada) is a plus, but not required. - Experience supporting US leave of absence administration or partnering with leave vendors. - Familiarity with benefits compliance requirements, including ACA, COBRA, ERISA, HIPAA, and required employee notices. - Experience in a high-growth technology company and a distributed/remote-first environment. Benefits - Medical insurance - Dental insurance - Vision insurance - Life, AD&D, and Disability Insurance - Emergency Weather Support - Wellness Apps - Paid Parental Leave - Paid Time off inclusive of holidays and sick time - Commuter & Parking Accounts - Lunches in the Office - 401(k) retirement plan - Financial Planning - Learning & Development Budget

Title: People Business Partner Location: Sydney Australia Job Description: Primary Details Time Type: Full time Worker Type: Employee - Location: Sydney (preferred) or Melbourne - Type: Fixed Term Contract (up to 12 months) - Hybrid role, Happy to talk flexible working The opportunity Due to an internal promotion, we're on the lookout for an experienced People Business Partner to jump in and partner with leaders across our Finance and Business BUs. You'll be right at the centre of what's happening-driving key people priorities and projects and keeping day-to-day people activity moving in a fast-paced environment. You'll build a strong understanding of the business quickly and help leaders bring their people plans to life, from workforce planning and team changes through to operating model shifts. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role A day in the role may look a bit like this: - Start the day with your leaders-checking in on priorities, pressure points, and what's coming up across the teams. - Coach and support leaders through performance, ER and team dynamics-clear advice, practical options, and calm guidance. - Partner on workforce planning: capability, capacity, org design and role changes-making sure the structure supports the strategy. - Work closely with our People Centres of Excellence to land talent, reward, wellbeing and learning initiatives in a way that sticks. - Keep the rhythm of key people moments-talent reviews, engagement actions, succession conversations, and change activity-moving at pace. - Identify patterns in employee feedback, turning insights into actions and projects that improve how we work-across process, capability, and culture. About you To thrive in this role, you'll bring strong People BP experience, a commercial mindset, and the confidence to partner (and challenge) with leaders. You know how to balance pace with rigour-and you build trust by being clear, consistent, and genuinely helpful. - A track record partnering with senior stakeholders and influencing outcomes in a complex environment - Strong ER and performance capability, with sound judgement and a pragmatic approach - Experience supporting organisational change-team changes, restructures, or operating model shifts - Excellent prioritisation and planning-you can juggle multiple streams and keep things moving - A coaching mindset and the ability to lift leader capability, not just solve today's problem - A curious, collaborative style-and the energy to roll up your sleeves and make progress Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: - 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance - Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice - 18 weeks' gender-equal flexible leave for all new parents, including paid super To learn more about benefits of working with us, click here. Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: - 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program - 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards - Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates To learn more about our achievements, click here. How to Apply If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. Your career. At the heart of it. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks. Skills: Analytical Thinking, Business Management, Coaching, Critical Thinking, Customer Service, Decision Making, Human Capital, Human Resources (HR), Human Resources Policies, Intentional collaboration, Managing performance, Performance Management (PM), Risk Management, Succession Planning, Team Management Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

• Drive Strategic Initiatives: Lead the end-to-end planning, and execution of large-scale, complex, cross-functional People Strategy initiatives • Shape HR Infrastructure & Operational Excellence: Identify opportunities to enhance effectiveness, efficiency, and scalability of operations • Define Solutions & Strategies: Synthesize complex information and develop data-driven insights • Navigate Complexity & Autonomy: Operate effectively in a fast-paced environment and manage competing priorities • Apply Advanced Methodologies: Leverage strategic frameworks and structured design approaches • Measure Strategic Impact: Establish key metrics and tracking mechanisms to measure program effectiveness • Influence & Collaborate: Serve as a trusted strategic partner and expert • Elevate Functional Capability: Contribute to building the capabilities of the People Strategy function