Common App

Marketing Writer Location: Remote (U.S.-based) Headquarters: Arlington, Virginia Employment Type: Full-time Job Description ABOUT US Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application. If you are an experienced writing professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Marketing Writer. RESPONSIBILITIES As a member of the Marketing & Brand team, reporting to the Director of Product Marketing, this position will develop compelling, audience-centered marketing messages that drive action in support of our services and products. The position will support the marketing aspects of new program and product launches, including support of sales and service enablement efforts. In addition, the position will be responsible for identifying and developing collateral materials with compelling narratives that engage and educate our audiences. The ideal candidate is a skilled writer who can craft clear and motivating messages tailored to diverse audiences, which include colleges, students, and their supporters. Requirements QUALIFICATIONS This role requires: - Candidates must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - 3-5 years of experience. - Bachelor’s degree in communications, journalism, English, marketing, or a related field, or an equivalent combination of education and experience. - Experience creating personal-targeted materials and resources (e.g., email campaigns, sales enablement resources, lead generation collateral). - Familiarity with email marketing platforms, digital publishing tools, and Google suite. - Collaborative mindset and ability to translate complex ideas into compelling content. - Writing that drives action: Mastery of audience-targeted content creation with the ability to transform product releases, services, and product engagement into clear and motivating written material. - Critical thinking and pattern recognition: Ability to analyze engagement metrics, audience research, and feedback to develop a deep understanding of targeted audience pain points, priorities, and needs. - Complex project coordination: Exceptional organizational skills with the ability to manage multiple deadlines and navigate the needs of diverse stakeholders independently. - Technical proficiency in marketing and communications tools: Demonstrated skill in using email marketing platforms and digital publishing tools to produce and distribute audience-targeted outreach. - Collaboration & peer guidance: Ability to work effectively in a team-oriented environment and provide guidance or peer-review support to ensure alignment across the department. - Adaptability: Adjusts resources and priorities in response to changing organizational needs or feedback. The ideal candidate will possess: - Experience with project planning and management. - Prior experience in a fast-paced working environment, including but not limited to state or federal government or agency experience. - Knowledge of key issues in higher education. - Experience in higher education. - Experience working for non-profits, educational institutions, or education technology. PAY RANGE - $65,440 - $73,620 Common App is a virtual-first environment. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays* - Sick leave - Monthly mental health day *floating holidays prorated depending on start date - Virtual-first support - Choice of PC of MAC laptop - May choose an external monitor, keyboard, mouse, and/or headset - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Financial security - Market-based salaries - Performance-based bonus - 403(b) retirement plan - 5% company contribution - additional 5% company match - 3-year vesting schedule - Participation may begin immediately - Health & wellness - Choice of two health insurance plans - Health Savings Account, depending on health plan selection - Medical Flexible Savings Account, depending on health plan selection - Vision insurance - Dental insurance - Insurance coverage begins on the date of hire - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company-provided life and ad&d insurance - Opportunity to purchase additional life insurance for self, spouse, and dependents - Company-provided short and long-term disability insurance - Career development - Budgeted annual funds for professional development - Growth opportunities within the company - Additional perks - Mutual of Omaha Employee Assistance Program - Mutual of Omaha will preparation services - Mutual of Omaha travel assistance - Payroll-deducted pet insurance through PinPaws - 1Password family account We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. HOW DO I APPLY To apply for this opportunity, send your resume and cover letter with salary expectations. PROTECTING YOUR PERSONAL INFORMATION: During the recruiting process, please note that Common App will never: - Provide a job offer without an interview - Ask for payment to process documents, purchase equipment or for any other reason - Request banking or credit card information - Direct you to third-party services to obtain visas or other documentation As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity.

• Develop compelling, audience-centered marketing messages that drive action in support of our services and products. • Support the marketing aspects of new program and product launches, including support of sales and service enablement efforts. • Identify and develop collateral materials with compelling narratives that engage and educate our audiences. • Craft clear and motivating messages tailored to diverse audiences, which include colleges, students, and their supporters.

• As a member of the Financial Planning & Analysis team, reporting to the Director, Financial Planning & Analysis, the Financial Systems Senior Manager is responsible for owning the roadmap and optimization of our financial systems by improving cross-system integration and streamlining reporting. • This role ensures the infrastructure provides a scalable, high-performance foundation to support our long-term growth and potential move to a more unified ERP platform. • This role will direct the cross-functional coordination of finance, procurement, contracts, and HCM modules to ensure seamless data flow between talent management, purchasing, and core financials. • This role will support the successful selection, implementation, and execution of a more unified system architecture for Common App, including enhancements, fixes, and process improvements. • This position provides strategic leadership and manages the intake, prioritization, and resource allocation related to enhancements and system projects. • This position partners with leaders and others to provide consultation and to proactively identify opportunities to better leverage existing systems and technologies, explore new technologies and systems, and develop innovative solutions to problems to help improve quality, timeliness, efficiency, and cost. • The role will be responsible for developing and executing long-term strategies for unified systems to support organizational goals. This includes evaluating new technologies, improving system capabilities, and ensuring that systems evolve in line with the company’s strategic vision.

Role Description As a member of the Financial Planning & Analysis team, reporting to the Director, Financial Planning & Analysis, the Financial Systems Senior Manager is responsible for owning the roadmap and optimization of our financial systems by: - Improving cross-system integration and streamlining reporting. - Ensuring the infrastructure provides a scalable, high-performance foundation to support long-term growth. - Directing the cross-functional coordination of finance, procurement, contracts, and HCM modules. - Supporting the successful selection, implementation, and execution of a more unified system architecture. - Providing strategic leadership and managing the intake, prioritization, and resource allocation related to enhancements and system projects. - Partnering with leaders to identify opportunities to leverage existing systems and technologies. - Developing and executing long-term strategies for unified systems to support organizational goals. Qualifications - Must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - Bachelor’s degree in finance, accounting, economics, or related field; or an equivalent combination of education and experience. - 8-10 years of experience in project or program management, including full-cycle ERP implementations. - Experience managing projects with phased delivery models. - Proficiency with project management tools and remote collaboration platforms. - Ability to work independently in a fully remote environment. - Comprehensive ERP industry knowledge and understanding of system implementation. - Experience coordinating implementations involving HCM integration alongside core financials. - Attention to detail with high standards of precision and accuracy. - Expertise in industry benchmarks and emerging frameworks. - Exhibits leadership qualities by guiding and mentoring team members. - Facilitates structured decision-making processes. - Ability to think objectively and interpret meaningful themes from data. - Ensures effective performance in changing environments. - Core accounting knowledge around financial statements and GAAP. - Ability to evaluate financial and business indicators. - Familiarity with finance, procurement, and HCM modules relevant to a nonprofit environment. - Demonstrates an ability to set objectives and organize work to meet goals. - Ability to build constructive relationships with diverse business partners. - Demonstrates ability to manage cross-functional teams in complex environments. - Strong organizational change management skills. - Effective written and verbal communication skills. Requirements - Master’s degree in Finance, Accounting, Economics, or related field; or an equivalent combination of education and experience. - Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or equivalent certification. - Grant and/or government contracting financial modeling and reporting experience. - Experience managing ERP implementations in nonprofit or mission-driven organizations. - Background in healthcare EMR deployments or similarly complex technology programs. - PMP or equivalent project management certification. - Prior experience as an internal ERP program owner. - Strong analytical/modeling skills and experience executing budgeting and strategic planning processes. - Advanced knowledge of how different modules interact. - Familiarity with APIs, Middleware, and EDI. - Ability to influence at all levels and work effectively within a team. - Effective in a variety of presentation settings. - Encourages innovation and uses rigorous logic to solve problems. Benefits - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays (prorated depending on start date) - Sick leave - Monthly mental health day - Choice of PC or MAC laptop - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Market-based salaries - Performance-based bonus - 403(b) retirement plan with 5% company contribution and additional 5% match - Participation may begin immediately - Choice of two health insurance plans - Health Savings Account and Medical Flexible Savings Account - Vision and Dental insurance - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company provided life and AD&D insurance - Company provided short and long-term disability insurance - Budgeted annual funds for professional development - Growth opportunities within the company - Mutual of Omaha Employee Assistance Program - Payroll deduction pet insurance through PinPaws - 1Password family account How Do I Apply To apply for this opportunity, send your resume and cover letter with salary expectations. Protecting Your Personal Information During the recruiting process, please note that Common App will never: - Provide a job offer without an interview. - Ask for payment to process documents or for any other reason. - Request banking or credit card information. - Direct you to third-party services to obtain visas or other documentation.

• The Communications Project Manager is responsible for leading cross-functional communications project coordination and serving as the primary liaison between the Internal Communications team and internal partners across the organization. • This role is central to the team's ability to deliver complex, multi-stakeholder work — including the organization's digital workplace modernization initiative — on time and with clear accountability. • Reporting to the Director, Enterprise Communications, the Communications Project Manager will support communications project management, coordinate stakeholder listening efforts, develop a smarter communications metrics framework, and support governance for our digital workplace, so that these elements work together as a cohesive, data-informed, strategic communications system.

• Serve as the primary system administrator for Common App’s internal communication and knowledge management tools. • Focus on the Atlassian Cloud platform and Google Workspace environment. • Own the configuration, optimization, governance, and adoption of enterprise-wide platforms. • Act as an evangelist for digital workplace tools; provide training resources for staff. • Ensure technologies drive productivity, collaboration, and operational excellence.

• Our Software Developer position reports to our Senior Director of Technology Strategy and is part of a team of developers designing and developing both web-based and mobile software products for Common App. • Our Developers work in a team environment to assist in software architecture design and to implement high quality software products that meet the needs of the Common App community. • This position plans, develops, modifies and tests software components using .NET technologies within an Amazon Web Service and Agile development environment to create new products and enhance existing software systems. • The developer also utilizes various tools (such as GitHub Copilot and Claude Code) to deliver .NET and Angular solutions at an accelerated velocity.

Role Description Our Software Developer position reports to our Senior Director of Technology Strategy and is part of a team of developers designing and developing both web-based and mobile software products for Common App. Our Developers work in a team environment to assist in software architecture design and to implement high quality software products that meet the needs of the Common App community. This position plans, develops, modifies and tests software components using .NET technologies within an Amazon Web Service and Agile development environment to create new products and enhance existing software systems. The developer also utilizes various tools (such as GitHub Copilot and Claude Code) to deliver .NET and Angular solutions at an accelerated velocity. Qualifications - Candidates must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - Bachelor’s degree in computer science. - 4-6 years of experience in software development/technical support jobs. - Comfortable with use of AI-assisted coding tools (e.g., Claude Code, Github Copilot or similar). - Familiarity with Agentic Frameworks (e.g., MCP/Model Context Protocol, tool-calling schemas) and context window optimization. - Ability to design complex "System Prompts" and RAG-style workflows to ground AI outputs in specific business logic and cloud architecture. - Intermediate ability to "audit" AI code, identifying technical debt, security issues, or architectural patterns. - Ability to use tools like Claude Design, Figma Make or similar to move from discovery to functional prototype quickly and ensure UI components align with design standards. - Proficient in Python or TypeScript for building AI utilities and automation scripts. - Proficient in .Net core 2+, HTML5, CSS3, and C#. - Proficient in Angular 2+ frontend framework, Visual Studio Code IDE. - Proficient with SQL queries and stored procedures. - Familiar with Amazon Web Services: DynamoDB, Redis, RDS, Lambda. - Proficient in version control like GitHub. - Able to evaluate and make recommendations based on simple Proof of Concepts. - Understanding of OWASP Top 10 security vulnerabilities and secure coding practices. - Effective communication skills (verbal and written) and team collaboration skills. Requirements - AWS Certified Developer. - Previous experience in a job dealing with Amazon Web Services. - Experience with AWS .Net SDK. - Experience with managing state in Angular 2+ Applications or NGRX. - Experience with Entity Framework or other ORM. - Familiar with web analytics tools such as Google Analytics. - Familiar with continuous integration (CI) tools like Jenkins. - Experience building and deploying a production-grade AI agent or tool-calling integration. - A passion for higher education is a plus. Benefits - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays* (floating holidays prorated depending on start date) - Sick leave - Monthly mental health day - Choice of PC or MAC laptop - May choose an external monitor, keyboard, mouse, and/or headset - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Market-based salaries - Performance-based bonus - 403(b) retirement plan with 5% company contribution and additional 5% company match - 3-year vesting schedule; participation may begin immediately - Choice of two health insurance plans - Health Savings Account, depending on health plan selection - Medical Flexible Savings Account, depending on health plan selection - Vision insurance - Dental insurance - Insurance coverage begins on the date of hire - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company provided life and AD&D insurance - Opportunity to purchase additional life insurance for self, spouse, and dependents - Company provided short and long-term disability insurance - Budgeted annual funds for professional development - Growth opportunities within the company - Mutual of Omaha Employee Assistance Program - Mutual of Omaha will preparation services - Mutual of Omaha travel assistance - Payroll deduction pet insurance through PinPaws - 1Password family account How Do I Apply To apply for this opportunity, send your resume and cover letter with salary expectations. Protecting Your Personal Information During the recruiting process, please note that Common App will never: - Provide a job offer without an interview - Ask for payment to process documents, purchase equipment or for any other reason - Request banking or credit card information - Direct you to third-party services to obtain visas or other documentation If you believe you’re a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI’s public service announcement or visit the FTC site.

Role Description As a member of the Technology Services team, reporting to the Director of Technical Operations, this position will serve as the primary system administrator and subject matter expert for Common App’s enterprise internal communication and knowledge management tools, with a primary focus on the Atlassian Cloud platform (Jira Software, Jira Service Management, Jira Assets, and Confluence) and Google Workspace environment. The Digital Workplace Administrator will own the configuration, optimization, governance, and adoption of these enterprise-wide platforms, acting as an evangelist for digital workplace tools, a training resource for staff across the organization, and a certified expert who ensures these technologies drive productivity, collaboration, and operational excellence. Qualifications - Candidates must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - Atlassian Cloud Administration: Deep proficiency in configuring and administering Jira Software, Jira Service Management, Jira Assets, and Confluence in a cloud environment, including workflows, permission schemes, automation rules, custom fields, and project/space governance. - Google Workspace Administration: Strong expertise in managing Google Workspace at the organizational level, including user and group management, organizational units, security configurations, DLP policies, Google Vault, mobile device management, and service-level access controls. - Service Desk Design and ITSM: Demonstrated ability to design and optimize IT service management solutions using Jira Service Management, including request types, queues, SLA configurations, customer portals, and incident/change management workflows. - Data Schema Management: Experience maintaining structured data schemas, including Jira Assets object types, attributes, and relationships, as well as an understanding of relational data concepts and import/export configurations. - Automation and Scripting: Familiarity with Jira Automation, Google Apps Script, or workflow automation tools (e.g., Zapier, n8n) to streamline repetitive administrative tasks and improve platform efficiency. - Product Management Acumen: Ability to develop and manage a product implementation roadmap for enterprise SaaS platforms, synthesizing user requests, vendor feature releases, and organizational priorities into a prioritized backlog of enhancements. - Project Management: Proven ability to plan, execute, and deliver technology projects independently, managing timelines, stakeholder expectations, and cross-functional dependencies from initiation through completion. - Agile and Scrum Methodologies: Familiarity with Agile frameworks and their implementation in Jira, including board configuration, sprint management, and backlog grooming, to support engineering and cross-functional teams. - Training and Enablement: Demonstrated skill in developing and delivering end-user training materials, documentation, quick-reference guides, and presentations that make complex tools accessible to non-technical audiences. - JQL and Advanced Reporting: Proficiency in Jira Query Language (JQL), Confluence Query Language (CQL), and dashboard/report creation to deliver actionable insights and operational visibility to stakeholders. - Written and Verbal Communication: Ability to clearly articulate complex technical concepts to non-technical stakeholders, produce well-organized documentation and governance policies, and present recommendations to leadership. - Vendor and Marketplace Management: Experience evaluating, installing, configuring, and managing third-party apps and integrations from the Atlassian Marketplace and Google Workspace Marketplace, including cost-benefit analysis and security review. - Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field; or an equivalent combination of education and experience. - 4–6 years of experience in system administration, SaaS platform management, or a related IT role with a focus on enterprise collaboration tools. Requirements - AI-Powered Productivity Tools: Awareness of and interest in emerging AI capabilities within Atlassian Intelligence, Atlassian Rovo, Google Gemini for Workspace, and other AI-driven productivity tools, with the ability to evaluate their applicability for the organization. - ITIL Framework Knowledge: Understanding of ITIL service management principles and their application to service desk design, incident management, and change management within Jira Service Management. - Change Management: Experience with organizational change management principles and techniques, particularly as they relate to technology adoption, platform migrations, and digital transformation initiatives. - Data Visualization and Analytics: Experience using tools such as Google Looker Studio, Jira dashboards, or eazyBI to create data visualizations and operational reports for leadership. - Experience working in a nonprofit, higher education, or education technology organization. - ITIL Foundation certification or equivalent IT service management credential. - Atlassian Certified Professional (ACP) certification in one or more of the following: Jira Administration for Cloud, Confluence Administration for Cloud, or Cloud Organization Admin. - Google Cloud certification as an Associate Google Workspace Administrator or Professional Google Workspace Administrator. - A passion for higher education is a plus. Benefits - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays (prorated depending on start date) - Sick leave - Monthly mental health day - Choice of PC or MAC laptop - May choose an external monitor, keyboard, mouse, and/or headset - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Market-based salaries - Performance-based bonus - 403(b) retirement plan with 5% company contribution and additional 5% company match - Health insurance options - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company provided life and AD&D insurance - Opportunity to purchase additional life insurance for self, spouse, and dependents - Company provided short and long-term disability insurance - Budgeted annual funds for professional development - Growth opportunities within the company - Mutual of Omaha Employee Assistance Program - Payroll deduction pet insurance through PinPaws - 1Password family account

Role Description The Communications Project Manager is responsible for leading cross-functional communications project coordination and serving as the primary liaison between the Internal Communications team and internal partners across the organization. This role is central to the team's ability to deliver complex, multi-stakeholder work — including the organization's digital workplace modernization initiative — on time and with clear accountability. Reporting to the Director, Enterprise Communications, the Communications Project Manager will: - Support communications project management - Coordinate stakeholder listening efforts - Develop a smarter communications metrics framework - Support governance for our digital workplace Qualifications - Candidates must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - Develop and implement departmental strategies aligned with organizational goals. - Independently make informed decisions based on data and critical analysis. - Proven ability to engage and motivate cross-functional partners to achieve shared goals. - Proven ability to evaluate and optimize team performance and individual contributions. - Critically evaluates team process and team capacity and drives opportunities for growth and improvement. - Demonstrated skill in written communication, including the ability to synthesize complex information into clear, audience-appropriate materials such as briefs, status reports, and leadership presentations. - Working knowledge of internal communications practices and functions, including channel management and stakeholder engagement practices. - Demonstrated intermediate skill in organizing and managing multiple concurrent workstreams with competing priorities, deadlines, and dependencies. - Ability to build and maintain cross-functional relationships, with the ability to navigate organizational dynamics and influence without direct authority. - Ability to operate with a high degree of independence and judgment in a fast-moving environment with evolving scope. - Ability to anticipate problems, surface issues proactively, and propose solutions before they escalate. - Ability to manage sensitive or confidential information with discretion and professionalism. - Ability to facilitate working sessions, coordinate stakeholder input, and drive group processes toward clear outcomes. - 4-6 years of experience in internal communications, organizational engagement, or related field, with demonstrated progression into strategic or leadership responsibilities. - Bachelor's degree in communications, organizational studies, or relevant field; or an equivalent combination of education and experience. - Demonstrated experience managing cross-functional projects with multiple stakeholders, defined deliverables, and accountability for timelines. Requirements - Working knowledge of digital workplace platforms, intranet ecosystems, or enterprise content management systems, including hands-on experience with the aggregator/hub platform landscape. - Ability to design and maintain operational frameworks such as governance documents, editorial standards, or communications playbooks. - Skilled in building dashboards or reporting tools that surface engagement data across multiple channels in a consistent, accessible format. - Experience working within a communications or public relations function. - Experience developing written communications for internal audiences. - Experience building or contributing to communications governance frameworks or operational workflows. - Experience with Google-Suite. - A passion for higher education is a plus. Benefits - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays (prorated depending on start date) - Sick leave - Monthly mental health day - Choice of PC or MAC laptop - May choose an external monitor, keyboard, mouse, and/or headset - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Market-based salaries - Performance-based bonus - 403(b) retirement plan with 5% company contribution and additional 5% company match - Health insurance options - Health Savings Account and Medical Flexible Savings Account - Vision and dental insurance - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company provided life and AD&D insurance - Opportunity to purchase additional life insurance for self, spouse, and dependents - Company provided short and long-term disability insurance - Budgeted annual funds for professional development - Growth opportunities within the company - Mutual of Omaha Employee Assistance Program - Mutual of Omaha will preparation services - Mutual of Omaha travel assistance - Payroll deduction pet insurance through PinPaws - 1Password family account