Role Description The Management and Program Analyst (Intake Specialist) supports OAWP's Intake Division. The Intake Specialist serves as a Senior Management and Program Analyst on analytical projects in support of administrative investigations of allegations of whistleblower retaliation, senior leader misconduct or poor performance, and/or whistleblower disclosures, within the VA. - Serves as a Senior Management and Program Analyst on analytical projects in support of administrative investigations, governed by VA Directive 0500. - Responsible for a myriad of organizational duties, including: - Preparing, monitoring, and determining the accuracy of matters requiring coordination with leadership, VHA, VBA, NCA, and all Staff Offices. - Identifying discrepancies and ensuring proper addressing of all matters prior to case closure. - Independently identifies, obtains, and evaluates relevant data, including: - Agency investigative reports - Open-source reporting - Commercial and governmental databases - Case files - Information from VA's Administrations and all Staff Offices - Case law databases - Personnel files - Time and attendance records - Email and internet records - Functions with a high degree of autonomy, assessing incoming matters, making informed case decisions, and providing advice based on detailed knowledge of law and regulations. - Establishes long and short-term objectives designed to meet the needs of the organization. - Must have expert writing, analysis, and presentation skills. - Coordinates with VA Administrations, Program Offices, VISN, Regional Offices, and other entities to obtain complex, sensitive, and voluminous data and evidence. - Processes digital evidence and prepares it for access and use by investigators and OAWP staff. - Prepares investigative scope reviews, new matter assessments, statistical compilations, and other materials in support of case disposition. - Uses critical thinking to identify patterns and relationships across datasets and generates new insights. - Independently interprets and evaluates information from various sources, synthesizes results, and presents conclusions. - Prepares and communicates visualizations and other representations to convey analytical results. - Submits initial assessments and other products in response to external Congressional and stakeholder requests. - Develops concise and accurate work products, ensuring compliance with internal governance and quality reviews. - Manages a large number of complex and dynamic projects and cases, consistently meeting established timeframes. - Supports multiple ongoing cases and may act as an informal team lead for ad-hoc teams of other analysts. - Provides oral and written briefings to organizational leadership and VA Administrations and Staff Offices. - Serves as a subject matter expert on government, commercial, and open source databases and tools. - Identifies information source search strategies to enhance databases and improve processes. - Identifies division training needs, develops and conducts training, and creates reference materials on database uses and tools. - Maintains awareness of new data sources relevant to the organization. - Develops and recommends digital products to offer innovative solutions and improved organizational databases and tools. - Provides mentoring and guidance to junior analyst staff. - Develops internal governance practices to ensure quality and accuracy of work produced by others. - Performs other related duties as assigned. Qualifications - Applicants must meet all requirements by the closing date of this announcement, 06/01/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees must meet time-in-grade requirements. - Specialized Experience: One year of specialized experience equivalent to at least the next lower grade (GS-13). - Experience includes: - Conducting or providing oversight of complex administrative investigations. - Conducting reviews of administrative investigations for procedural thoroughness. - Analyzing procedures and events for compliance with applicable laws and regulations. - Receiving complaints and whistleblower disclosures involving retaliation or misconduct. - Evaluating statutory authorities for investigations involving potentially criminal and administrative complaints. - Handling sensitive and potentially controversial matters with tact, discretion, and confidentiality. Requirements - At least five (5) years of experience receiving and reviewing employee whistleblower disclosures. - At least five (5) years of experience conducting administrative investigations or oversight of investigations. - At least five (5) years of experience working with case management applications or electronic evidence files. Benefits - Work Schedule: Required to work Monday through Friday with various tours available pending supervisory approval. - Compressed/Flexible: Yes - Remote: Yes - Relocation/Recruitment Incentives: Not Authorized - Financial Disclosure Report: Not required

Role Description We are hiring a Corporate Program Manager to join our operations team. In this role, you will drive the execution and alignment of our enterprise initiatives, orchestrating critical, cross-functional initiatives championed by our Executive Leadership Team (ELT). Reporting directly to SVP, Operations & Delivery, you will operate at the intersection of strategy and business transformation, translating high-level executive vision into concrete, measurable cross-functional milestones. Unlike a traditional PMO role focused on tracking checkboxes, you will own delivery end-to-end—designing governance frameworks, mitigating financial risks, and ensuring that our global operational changes achieve long-term adoption and tangible business value. Why will you love this job? - Own a blank canvas for enterprise transformation, with full operational autonomy to design, build, and optimize Testlio’s global governance and corporate program frameworks. - Steer high-visibility initiatives that directly impact our KPIs and scale the business, establishing clear, measurable proof of your strategic value with executive stakeholders and the C-suite. Why will you love being a part of Testlio? - Great Culture: Testlio is a female-founded company, and half of our team identifies as female. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. - Remote Work: Our culture is built around remote work, with systems to allow us to work together asynchronously as a fully remote and globally distributed team. - Growth Opportunities: We’re at an exciting scale-up stage, providing opportunities to work on challenging problems, learn from a diverse team, and have a clear path for professional development. What would your day look like? - Define and enforce cross-functional program governance structures, clear escalation paths, and operational status frameworks. - Run automated enterprise tracking systems and dashboards within project portfolio management tools. - Quantify potential operational roadblocks using objective risk registers and build actionable mitigation playbooks. - Lead organizational transformation initiatives by applying systematic change management frameworks. - Manage stakeholders and drive operational alignment across competing executive priorities. - Assume direct management and development of a small team over time. Qualifications - Proven experience directing large-scale corporate programs or enterprise portfolio structures using hybrid project management methodologies (Agile, Scrum, and Waterfall). - Advanced, practical administrative mastery of enterprise portfolio management tools (such as Monday.com). - Demonstrated ability to align operational program milestones with corporate budgetary constraints. - Proven experience partnering with Business Intelligence and Data Engineering teams to define key operational metrics. - Have an active PMP certification or a recognized equivalent credential (e.g., PgMP). Requirements - Mastery of 'influence without authority'—the ability to gain buy-in and hold senior cross-functional leaders accountable. - Able to write comprehensive, self-contained one-page briefs and structural playbooks. - Demonstrates exceptional asynchronous leadership, proactively spotting broken processes or communication gaps. - Possesses a highly disciplined, analytical mindset focused on objective business value realization. - Thrives in a highly independent, distributed scale-up environment. What is the application process? At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Our interview process typically takes 3–4 weeks to complete and includes: - Application - Recruiter interview - TestGorilla assessment - Team and Stakeholder interviews - Reference checks - Offer & background check Diversity and Inclusion Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women.

• Own proactive sourcing strategy for Dentists, Hygienists, and Dental Assistants across tend’s studio markets — building diverse, qualified pipelines that match our growth plan and studio opening calendar. • Use advanced Boolean, LinkedIn Recruiter, dental school databases, association directories, niche job boards, and creative channels to surface passive candidates who aren’t actively looking. • Qualify leads and transition high-potential candidates to recruiters with clear context and warm handoffs — so no momentum gets lost between sourcing and outreach. • Craft personalized, on-brand outreach that reflects Tend’s voice and resonates with clinicians — and continuously test and refine messaging to improve response and conversion rates. • Own the clinical CRM — segmenting talent pools, building nurture campaigns, and keeping engagement warm between when a candidate enters the pipeline and when they’re ready for a conversation. • Design and execute multi-touch outreach sequences informed by data: what’s generating replies, what’s converting to interviews, and what’s falling flat. • Pull contacts from external sources (dental school databases, association member lists, event attendees, purchased lists) and import, tag, and segment them cleanly in the CRM. • Partner with the VP of TA on employer brand initiatives, referral programs, and recruiting events that feed the pipeline and strengthen Tend’s presence in the clinical talent market. • Maintain clean, well-tagged candidate data so the team can pull accurate pipelines, market insights, and reporting at any time. • Act as a Greenhouse power user and day-to-day administrator — updating job templates, scorecards, approval workflows, user permissions, and reporting dashboards for clinical hiring. • Keep the ATS clean and trustworthy: monitor data integrity, ensure candidates move through stages accurately, and coach the team on consistent system use. • Build and maintain recruiting reports and dashboards that track pipeline health, sourcing channel effectiveness, conversion rates, and time-to-fill — turning data into clear recommendations. • Stay close to the dental talent market — tracking compensation trends, competitor moves, and labor data that inform how we hire and what we lead with in outreach. • Contribute to a recruiting culture that’s fast, thoughtful, and high-quality — sharing sourcing wins, raising the bar on candidate experience, and helping teammates grow.

Role Description We’re seeking a GRC Program Manager to own a defined set of compliance, risk, and security operations frameworks end-to-end. You won’t spend your time on routine evidence collection or manual audit checklists—we automate that. Instead, you’ll own the complexity: - Stakeholder coordination - Conceptual design of how frameworks apply to our environment - Human judgment calls that automation can’t make Your scope extends beyond traditional GRC into the program and organizational aspects of Security Operations—ensuring detection, response, and operational processes are governed, measured, and continuously improved. Success means your frameworks run smoothly, auditors get what they need without chasing people, and control owners across the business understand what’s expected of them—because you designed it that way. As a GRC Program Manager, you are the reference person for your assigned frameworks—spanning compliance, risk, and security operations. You own them from interpretation through implementation: - Designing how controls map to our systems - Coordinating across teams to ensure accountability - Managing external auditor relationships Routine operational work is handled through AI and automation; your value is in the complexity that requires human judgment. Qualifications - 4+ years in GRC, compliance, security operations, or audit roles - Demonstrated experience owning at least one compliance framework or security operations program end-to-end Requirements - Deep knowledge of governance frameworks (ISO 27001, SOC 2) and data privacy regulations (GDPR, CCPA) - Experience managing external auditor relationships and driving audits to completion independently - Strong stakeholder management skills - Ability to design control mappings and assessment methodologies - Experience configuring GRC platforms and designing automated compliance workflows - Comfort with ambiguity - Experience in cloud-native environments (AWS preferred) - Strong written communication skills - AI-First Mindset Benefits - Work in an AI-first company where automation of routine GRC work is the baseline expectation - Own frameworks with real accountability and autonomy - Operate in an environment where compliance is treated as a design problem - Enjoy the flexibility of remote work - Continuous growth and dedicated training resources in compliance, cloud security, and data privacy