CoVet

• Execute targeted cold calling strategies to generate leads and drive business growth; meet minimum weekly demo bookings. • Analyze market trends and competitor activities to identify new opportunities within the veterinary industry. • Establish and nurture initial client contacts, understanding their needs and providing insights into our solutions. • Engage in initial sales conversations with potential clients to lay the groundwork for future deals. • Work collaboratively with cross-functional teams to ensure a smooth transition of client accounts to project implementation teams. • Provide mentorship and support to junior team members, fostering a culture of continuous improvement and learning.

• Support enterprise rollouts by coordinating tasks, tracking progress, and assisting with client communications. • Drive customer engagement activities such as check-in emails, scheduling QBRs, and preparing usage summaries. • Assist Enterprise Accounts, Lead in maintaining strong relationships with enterprise clients by supporting follow-ups, documentation, and day-to-day tasks. • Help prepare materials and insights for strategic account planning sessions and customer check-ins. • Support implementation efforts by helping track milestones, gather customer information, and ensure internal alignment. • Assist in creating and maintaining implementation timelines and checklists to ensure on-time delivery. • Help facilitate customer onboarding by scheduling training sessions, sending welcome materials, and ensuring completion of early adoption tasks. • Assist with onboarding and adoption tracking to help enterprise clients get the most from the platform. • Identify opportunities to increase adoption within your accounts, using a mix of strategy, creativity, and practical insight. • Manage and organize account activity within HubSpot to ensure seamless support for Enterprise clients. • Monitor implementation tasks and flag any risks or blockers to the appropriate team members. • Serve as a helpful point of contact for enterprise customers, escalating questions and issues to the appropriate team members. • As part of a growing team, responsibilities may occasionally extend beyond those listed above to support CoVet’s broader goals.

• Support the development and execution of global strategic partnership plans, identifying, cultivating, and managing relationships with strategic referral and integration partners to drive mutual growth and success. • Lead partnership initiatives that directly contribute to CoVet's growth, leveraging co-marketing and joint sales/enterprise efforts. • Prioritize integrations based on internal demand and strategic priorities, owning the sourcing process for new Enterprise-grade integration partners to further strengthen our capabilities. • Design and execute comprehensive onboarding and training programs for new partners to ensure they are fully equipped to promote and use the CoVet platform. • Collaborate extensively with internal teams, including Sales, Marketing, Product, and Enterprise Account Management, to align partner initiatives with the company's overall business objectives and ensure seamless integrations that meet technical requirements. • Regularly analyze partner performance data, using our CRM (HubSpot), to monitor contributions and engagement levels. You will prepare and present performance reports to internal stakeholders, highlighting opportunities for growth and improvement.

Role Description AI Support, Template Personalization & Regional Optimization — Australia/New Zealand - Develop, customize, and optimize templates and AI personalizations within the CoVet app for veterinary users across Australia and New Zealand. - Lead template configuration and workflow personalization for enterprise customers. - Provide expert support by troubleshooting and resolving issues related to templates, prompting, AI outputs, and documentation workflows. - Partner closely with enterprise implementation, support, product, medical, and engineering teams. - Identify and escalate AI system issues, regional workflow gaps, and product improvement opportunities. - Support the rollout of CoVet across enterprise veterinary groups by developing scalable implementation processes and training resources. - Work directly with customer stakeholders to understand workflow challenges and gather feedback. - Create engaging content such as Help Center articles, implementation guides, and training materials. - Represent CoVet in webinars, podcasts, and conferences across Australia and New Zealand. - Participate in academic research projects and industry initiatives. - Attend team meetings and communicate openly with Medical, Support, Product, and Implementation teams. - Contribute to the overall design, localization, and future enhancement of the CoVet application. Customer Support & Implementation Support — Australia/New Zealand - Assess, categorize, and prioritize incoming support requests from users. - Provide responsive, regionally informed support to veterinary teams. - Assemble relevant information to diagnose issues accurately. - Use veterinary medical knowledge and technical expertise to identify the root cause of issues. - Implement template, personalization, and workflow changes efficiently. - Support enterprise customers through implementation and post-launch adoption. - Collaborate with internal teams to resolve complex issues and improve customer experience. - Create and update support materials, including Help Center articles and instructional videos. - Maintain the accuracy and relevance of support documentation. - Track common issues and adoption barriers to inform product improvements. Enterprise Customer Success, Adoption & Sales Support — Australia/New Zealand - Support the onboarding, implementation, and long-term adoption of CoVet. - Build strong relationships with existing customers and stakeholders. - Collaborate with cross-functional teams to drive customer outcomes. - Monitor customer feedback, usage patterns, and implementation challenges. - Conduct tailored product demonstrations and workflow walkthroughs. - Support sales and customer success teams with clinical and product expertise. - Stay up to date on veterinary industry trends and product developments. - Leverage knowledge of the Australian and New Zealand veterinary markets. - Contribute to CoVet’s growth by supporting customer engagement and product adoption. Qualifications - 3–5 years of professional experience as a practicing veterinarian in any veterinary specialty. - Strong coaching and leadership skills. - Fluent in German and English, both written and spoken. - Experience working with AI systems or prompt engineering is an advantage. - Experience in customer support is a plus. Requirements - Strong problem-solving skills and a high level of self-motivation. - Independent, reliable working style with a confident manner. - Excellent organizational skills and attention to detail. - Excellent communication skills and ability to explain complex topics clearly. Education - Completed degree in veterinary medicine, with veterinary licensure or an equivalent qualification required. Desirable Qualities - Comfortable in a dynamic start-up environment. - Flexible, adaptable, and keen to contribute to a fast-evolving team. - Fluency in one or more non-English languages. Benefits - Flexible, remote-first work culture with emphasis on autonomy and results. - Be part of shaping the future of a growing, mission-driven company. - Inclusive and supportive team culture committed to equity and opportunity.

Role Description Are you ready to make a real impact in the veterinary industry? At CoVet, we’re a tight-knit crew with a big mission: to streamline veterinary practices with our AI copilot, freeing up pros to focus on what matters—animal care. We're on the lookout for a go-getter Account Executive who's enthusiastic about innovation and making a real impact. Let's change the game together! - Execute targeted cold calling strategies to generate leads and drive business growth; meet minimum weekly demo bookings - Analyze market trends and competitor activities to identify new opportunities within the veterinary industry - Establish and nurture initial client contacts, understanding their needs and providing insights into our solutions - Engage in initial sales conversations with potential clients to lay the groundwork for future deals - Work collaboratively with cross-functional teams to ensure a smooth transition of client accounts to project implementation teams - Provide mentorship and support to junior team members, fostering a culture of continuous improvement and learning Qualifications - Demonstrated experience in cold calling and lead generation, with a track record of meeting and exceeding call targets - Background in the veterinary industry, with a preference for candidates with sales or business development experience - Exceptional communication and interpersonal skills, adept at quick thinking and problem-solving in client interactions - Proven ability to manage preliminary stages of client engagement and nurture accounts towards revenue growth - Familiarity with Hubspot or similar CRM software is beneficial - Independent, strategic thinkers with the ability to prioritize tasks, work autonomously, and adhere to deadlines Requirements - Candidates with the flexibility to adapt to evolving roles, starting with lead generation and progressing to conducting sales demos over time, are preferred Benefits - Comprehensive health, dental, and vision benefits - Remote-first culture with flexible working arrangements - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry

• Lead the planning, execution, and optimization of display, video, and other paid media campaigns that support both acquisition and brand goals • Assess and recommend channel expansion opportunities based on audience fit, campaign goals, market maturity, and expected return • Build testing frameworks for creative, audience, messaging, and placement strategy, and use those learnings to improve performance over time • Work closely with the design team and leadership to guide the development of new creative assets across static, video, and campaign-based formats • Contribute to the development of brand campaigns in partnership with the Head of Marketing, while maintaining a strong focus on performance efficiency and measurable outcomes • Support multi-market execution, adapting campaigns where needed for different stages of growth, audience maturity, and regional priorities • Bring structure and clarity to campaign reporting, helping the company understand what is working, where creative is landing, and where media investment should be increased, refined, or paused • Help ensure that paid media operations are scalable, resilient, and not overly dependent on any one individual

Role Description We’re looking for a proactive, detail-oriented, and people-first People Operations Generalist to support the full employee experience and drive operational excellence across our growing team. At our startup stage, this role will also play a key part in helping us scale by supporting core recruitment processes. If you’re energized by building foundational people programs, supporting fast-paced hiring, and delivering exceptional employee experiences, we’d love to hear from you. - Serve as the first point of contact for employee inquiries across HR policies, benefits, and internal programs - Maintain and update employee records in our HRIS and related platforms - Facilitate a white-glove candidate experience from application to offer - Help organize and optimize recruiting workflows, templates, and internal documentation - Ensure compliance with local labor laws - Support documentation and reporting for audits, legal requests, and regulatory filings - Maintain and refine HR policies, handbooks, and standard operating procedures - Coordinate benefits enrolment, open enrolment communications, and employee questions in partnership with brokers - Support payroll processing by collecting and verifying data and working closely with Finance or external payroll vendors - Assist with employee engagement initiatives, including surveys, recognition, and company events - Help coordinate learning and development efforts, including scheduling trainings and tracking participation - Support internal communications and HR branding to enhance employee connection and transparency - Continuously identify opportunities for process improvement and scalability in People Ops and recruitment practices Qualifications - 3–5 years of experience in an HR, People Operations, or Talent role, preferably in a startup or high-growth environment - Experience supporting recruitment or coordination within a small team or scrappy setting - Working knowledge of labor laws and HR compliance standards (international a plus) - Familiarity with HRIS and ATS platforms (e.g., BambooHR, Rippling, Greenhouse, Lever) - Highly organized with strong attention to detail and follow-through - Excellent interpersonal and written communication skills - Discretion and sound judgment when handling confidential information - Growth mindset and passion for improving both the employee and candidate experience Benefits - Work in a fast-paced startup environment where your work has a direct impact globally. - Remote-first culture with flexible working arrangements. - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry. - We are an equal opportunity employer and are committed to building a diverse and inclusive team. - Accommodations are available for candidates participating in all aspects of the selection process.

Role Description CoVet is an AI-powered clinical co-pilot built by veterinary professionals, for veterinary professionals. We help clinics reduce administrative burden, improve communication, and reclaim time for patient care. As we expand internationally, content plays a critical role in how we educate markets, build trust, support sales, and strengthen our position with veterinary professionals, partners, and media. We are hiring a Content Marketing Manager, Europe to help accelerate growth across key European markets, with a primary focus on German-speaking regions and secondary focus across the Nordics and select adjacent markets. This is a strategic, hands-on role for a multilingual content marketer who can combine strong writing and localization skills with commercial awareness, media relationship-building, and a sharp understanding of SEO-driven growth. You will be responsible for creating and localizing high-quality content that supports market expansion, demand generation, partner activity, and brand credibility. You will work across a wide range of formats, including: - SEO-driven website content - Blog and educational content - Comparison and solution pages - Journal-style and thought leadership articles - Customer stories and case studies - Webinar and podcast support materials - Presentation content for events, partnerships, and sales enablement - PR and media-facing content - Social and campaign support content - Localized in-app messaging, notifications, and email support where needed You will work closely with regional sales and business development teams to ensure content supports pipeline development, market education, and local credibility. You will help identify and build relationships with relevant media, affiliate, influencer, PR, and distribution partners in your regions, and support content opportunities that improve CoVet’s visibility and market trust. You will collaborate with the wider marketing team to align European content with brand standards, campaign priorities, product releases, and commercial goals. You will support localization across priority materials, balancing speed with quality and making sure content feels relevant and credible in-market rather than directly translated. This role will work closely with: - Sales and Enterprise: to support account conversations, regional messaging, sales enablement, and local market opportunities - Partnerships: to build co-marketing assets, partner-facing materials, and market-specific campaigns - Support and Customer teams: to create educational and onboarding-adjacent content where needed - Design and Creative: to develop visual assets, campaign materials, presentations, and media-ready content - PR, media, affiliates, and influencers: to expand reach and improve market relevance - Other content team members: to coordinate calendars, share knowledge, and maintain consistency across regions and channels In this role, success means increasing the speed, quality, and consistency of CoVet’s content presence in Europe. It means helping the company show up more credibly in local markets, supporting commercial teams with better-localized assets, building stronger media and partner visibility, and improving content quality across the funnel. You should expect to be measured on a mix of output, quality, responsiveness, market relevance, and commercial impact. Qualifications - Multilingual, ideally with strong German fluency - An experienced content marketer with broad hands-on experience across multiple formats and channels - Strong in SEO and comfortable building content that supports organic growth - A strong writer and editor with the ability to adapt tone and message by audience and market - Comfortable working across both strategic planning and execution - Experienced in collaborating with external partners such as media, affiliates, PR contacts, or influencers - Commercially aware and able to connect content to pipeline, adoption, and market development - Organized, self-directed, and comfortable working across multiple priorities and stakeholders Preferred Experience - Experience working across DACH markets - Familiarity with Nordic markets - Background in B2B SaaS, healthtech, medtech, AI, or another complex product category - Video production or video content planning experience - Exposure to social content and distribution strategy - Experience supporting localized content for applications, lifecycle comms, or product messaging Benefits - Work in a fast-paced startup environment where your work has a direct impact - Flexible working arrangements and growth opportunities - Remote-first culture with flexible working arrangements

Role Description We are seeking a Product Manager to drive excellence across our product development lifecycle. This role is pivotal in translating strategic intent into operational execution, ensuring that delivery is consistent, timely, and meets the highest quality standards. As the champion of delivery outcomes, you will work closely with cross-functional teams including Engineering, Design, and QA to remove blockers, align priorities, and help us ship high-impact features with confidence. - Support the development and execution of the product roadmap aligned with the company's vision and market trends. - Define and uphold quality checkpoints across delivery stages (e.g., readiness criteria, QA sign-off, release protocols). - Conduct customer discovery, competitive analysis, and market research to identify pain points and opportunities. - Work closely with the engineering team to translate business needs into technical requirements. - Partner with UX, marketing, sales, and veterinary support teams to ensure a seamless user experience and successful product adoption. - Define and track key product performance metrics such as customer engagement, retention, and revenue impact. - Write clear user stories, prioritize the backlog, plan sprints, and lead demos. - Present product updates and roadmaps to stakeholders—executives, clients, and internal teams. - Act as the voice of the customer, gathering feedback to refine features and drive continuous improvement. - Ensure AI solutions adhere to ethical AI standards, compliance regulations, and data privacy laws. Qualifications - 3+ years’ experience as a Product Manager or Product Owner in a tech environment. - Proven track record launching successful digital products or features (e.g., B2B platforms, consumer apps, SaaS). - Deep understanding of Agile/Scrum methodologies and modern project management tools (e.g., Jira, Trello, Asana). - Strong product mindset: user-centric, data-informed, outcomes-focused. - Excellent communication: able to translate technical ideas to non-technical audiences. - Analytical mindset: experience defining KPIs and leveraging data tools (e.g., Google Analytics, Mixpanel, SQL). - Experience with growth strategies, A/B tests, APIs, or cross-functional leadership. Requirements - Background in UX design or hands-on prototyping (Figma, Sketch). - Experience launching mobile products or integrations. - Fluency in one or more non-English languages (Spanish preferred). Benefits - Competitive salary and health, dental, and vision benefits. - Remote-first culture with flexible working arrangements. - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry. - We are an equal opportunity employer and are committed to building a diverse and inclusive team. - Accommodations are available for candidates participating in all aspects of the selection process.

About the role We’re looking for a highly organized, proactive Office Coordinator to help keep our team running smoothly day to day. This person will own a wide range of administrative and office support responsibilities, from coordinating travel and managing supplies to supporting meetings, vendors, facilities, and internal processes. This is a key role for someone who enjoys creating structure, solving problems, and making sure the team has what it needs to do its best work. What you'll do - Manage day-to-day administrative support - Coordinate business travel, including flights, hotels, ground transportation, and itineraries - Support scheduling for internal meetings, team events, and occasional leadership meetings - Maintain office supplies, equipment, and shared spaces - Liaise with vendors, couriers, and service providers - Help manage invoices, purchase requests, expense tracking, and other administrative documentation - Support onboarding logistics for new hires, including workspace setup, supplies, and coordination across teams - Organize company events, team offsites, lunches, and internal gatherings - Maintain internal administrative processes and keep documentation organized and up to date - Handle incoming mail, shipments, and general office correspondence - Assist with ad hoc projects across teams - Identify ways to improve office systems, workflows, and team experience Qualifications - 1-2+ years of experience in office administration, coordination, executive support, or operations - Strong organizational skills and high attention to detail - Ability to manage multiple priorities and stay calm in a fast-paced environment - Excellent written and verbal communication skills - Comfortable coordinating logistics and solving problems independently - Strong judgment and a service-oriented mindset - Proficiency with common workplace tools such as Google Workspace, Microsoft Office, Slack, calendar tools, and expense/travel platforms - Ability to handle sensitive information with discretion Nice to Have - Experience in a startup or high-growth environment - Experience supporting travel booking and event coordination - Familiarity with vendor management, procurement, or basic office budgeting - Experience supporting onboarding or employee experience initiatives Why Join Us? - Comprehensive health, dental, and vision benefits. - Remote-first culture with flexible working arrangements. - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry. CoVet is an equal opportunity employer and are committed to building a diverse and inclusive team. Accommodations are available for candidates participating in all aspects of the selection process.