ApartmentIQ

Role Description The Customer Enablement Specialist is responsible for contributing to our training programs by delivering engaging and impactful educational experiences for new and existing customers. In this role, you will become a subject matter expert across our suite of 5 product lines, tailoring training to meet diverse client needs. This role involves conducting training sessions virtually and in-person as needed. In addition to live instruction, you will act as a modern content creator, leveraging AI tools to streamline processes, build self-serve assets, and scale our educational ecosystem. The ideal candidate is an AI-forward, fast-learning self-starter who can turn complex features into digestible, highly engaging learning paths. Responsibilities - Training Delivery & Customer Experience - Deliver live training sessions across 5 product lines for new and existing customers with consistency, ensuring learners achieve both competence and confidence as new users of our platforms. - Partner directly with clients to schedule and coordinate training engagements, acting as their primary point of contact from kickoff through completion. - Build long-term relationships with client stakeholders beyond a single session, checking in proactively to ensure continued platform adoption and surface new training needs as their use of the software matures. - Take initiative to solve problems that impede a smooth customer experience - communicate cross-functionally and take action to resolve issues without being asked. - Content Development & Innovation - Design, build, and iterate on interactive, bite-sized training collateral (such as e-learning, on-demand video, and step-by-step job aids) that cater to different learning styles. - Create and iterate on current documentation and update it as new product features are released. - Leverage AI tools and automation to streamline content development workflows, accelerate documentation updates, and scale video/multimedia asset creation. - Be creative - continue to iterate on the training process for customers through content, deliverables, or webinar offerings. - Cross-Functional Collaboration & Product Feedback - Collaborate and execute seamless customer handoffs between Sales, Support, Customer Success, internal subject matter experts, and other key stakeholders to train clients at scale. - Proactively gather "Voice of the Customer" feedback during training sessions and loop it directly back to Product and Engineering teams to influence the product roadmap. - Ensure that the rollout of new materials, internal or external, is approved by stakeholders and accurately represents our brand standards. - Project Management, Analytics & Core Skills - Identify, define, track, assess, and report metrics related to training initiatives—specifically linking educational completion to higher product adoption and user activation milestones. - Scope and manage daily projects to ensure on-time completion. - Demonstrate strong verbal and written communication skills, with an eye for detail. - Ability to work CST or MST hours. Qualifications - 2+ years in training, education, onboarding, or equivalent - 1+ years of prior B2B SaaS experience - Bachelor's or higher - Proficient in basic software tools such as Salesforce, Gong, Zoom, Google Suite, Slack, etc. - Demonstrated experience integrating generative AI tools (e.g., ChatGPT, Claude, AI video generators, or automated documentation assistants) into your professional workflow to boost productivity and content output. - Experience creating multimedia content for software applications (e.g., Loom, Articulate, Rise, Camtasia, Wistia, LMS platforms, etc.). - Strong foundational understanding of adult learning principles and instructional design best practices. - Proven ability to work in a fast-paced, team-centered environment. - Excellent communication skills - verbal, written, and interpersonal, with strong storytelling and active listening abilities. - Demonstrated problem-solving and consultative abilities, with comfort navigating ambiguous product changes. - Proficient in project management, with a highly organized habit of managing concurrent accounts. - Ability to multitask, prioritize, and collaborate cross-functionally. - Exhibit a high level of adaptability and accountability. - Multifamily experience preferred. Bonus Points if you have: - Experience in PropTech Benefits - Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. - Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.

Role Description We are seeking a Data Scientist to bridge the worlds of real estate acquisitions and data science. This role is ideal for someone with hands-on experience in multifamily commercial real estate, including: - Building pro formas - Analyzing deals - Leveraging market intelligence from sources such as CoStar, Yardi Matrix, and RealPage Market Analytics The successful candidate will apply those skills to build innovative data-driven products for investors. As part of the ApartmentIQ Explore Pro team, you will work closely with leadership, product, and engineering to design and deliver new features that make multifamily investment insights more actionable. This is an opportunity to help shape how institutional investors access and evaluate multifamily market data while building the next generation of investment tools. Responsibilities - Research and experiment with multifamily datasets to identify opportunities for new product features and insights. - Partner with product managers and engineers to define requirements and design data-driven capabilities for ApartmentIQ Invest Pro. - Translate acquisitions workflows into scalable tools and features for institutional investors. - Apply large language models (LLMs) and other AI techniques to accelerate research, automate workflows, and unlock new insights from structured and unstructured market data. - Act as a subject matter expert on multifamily acquisitions, ensuring the product reflects real-world investor needs. - Create clear documentation, dashboards, and analyses to communicate findings and product opportunities. - Stay current on multifamily industry trends, data sources, AI/ML advances, and investment methodologies. Qualifications - 3–5 years of experience in multifamily commercial real estate, with a strong background in underwriting, deal analysis, and pro forma modeling. - Proven experience using key market data sources such as CoStar, Yardi Matrix, or RealPage Market Analytics. - Strong quantitative and analytical skills with proficiency in SQL. - Experience applying large language models (LLMs) or AI/ML techniques to accelerate research, automate analysis, or extract insights from data. - Familiarity with modern data science practices, including model building, experimentation, and validation. - Experience collaborating across teams (investment, product, engineering, data science). - Strong business acumen and ability to translate investor workflows into product features. - Excellent communication skills with the ability to explain complex data insights to technical and non-technical stakeholders. - Entrepreneurial mindset: comfortable in a fast-paced, product-building environment. Bonus Skills - Proficiency in Python, R, or similar. Benefits - Remote-First: Enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: Receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage for your pets. - Invest in Your Future: 401k Program to help you build for the long term while you help us build the company.

Role Description We’re hiring a Digital Events Marketing Manager to transform ApartmentIQ’s proprietary data and market insights into high-impact virtual experiences that define how the multifamily industry operates. You won't just run standard webinars; you will architect a digital event pipeline—from technical roundtables to virtual summits—that positions our brand as the ultimate single source of truth for multifamily. You build digital event systems that scale production, maximize attendee engagement, and aggressively drive pipeline. You’ll be the connective tissue between our data, our technology, and our live audience. This is a high-ownership IC role reporting to the VP of Marketing. You’ll partner closely with GTM teams, product experts, and the Exec team. What You’ll Do: - Event Strategy & Insight Synthesis - Data-Driven Programming: Collaborate with our research teams to identify market-moving multifamily trends and translate them into compelling live event topics. - Abstract & Narrative Development: Master the art of converting raw data and technical features into "must-attend" presentation abstracts, scripts, and slide narratives. - Market Reactivity: Maintain the agility to spin up rapid-response digital panels or flash webinars tied to major industry shifts, news, or macroeconomic updates. - End-to-End Digital Production & Experience - Platform Operations: Own the technical stack for all virtual events (e.g., Zoom Events, Goldcast, Hubilo), managing speaker green rooms, live streaming logistics, and seamless broadcast execution. - Speaker Management: Source, vet, and coach internal executives and external industry leaders to deliver highly engaging, polished presentations. - Audience Engagement: Design interactive elements (live polls, Q&A, networking rooms) that elevate the standard virtual event into an immersive community experience. - Growth Marketing & Demand Generation - Omnichannel Promotion: Lead the promotional strategy across email marketing, social media, paid channels, and sales enablement to drive high-value registrations. - Content Optimization & Scale: Partner with the content team to build post-event workflows using LLMs (Claude, ChatGPT) to instantly slice long-form video into social clips, blog recaps, and email nurture tracks. - Pipeline Attribution: Track and measure event ROI through metrics like cost-per-registration, attendee retention rates, and post-event pipeline acceleration using GA4 and HubSpot. Qualifications - 4–7 years of B2B marketing experience, with a heavy focus on digital events, webinars, or virtual production, ideally at a fast-growing SaaS or data-rich Real Estate technology company. - Technical Mastery of Event Tech: Deep experience managing modern webinar platforms, live-streaming tools, and integrating them seamlessly with marketing automation platforms (HubSpot). - AI-Native Workflow Competency: A demonstrable track record of using generative AI tools to scale event promotion assets, script variations, and post-event content repurposing. - Strong Project Management: Proven ability to manage a high-velocity event calendar, managing multiple speaker schedules and technical rehearsals simultaneously without missing a deadline. - Data-Fluent Mindset: Comfort analyzing registration and attendee behavior data to optimize future performance, as well as basic knowledge of how events impact overall SEO/AEO search footprints. Benefits - Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. - Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.

Role Description As the Inbound Marketing Manager, you’ll be the first dedicated owner of our organic channels (website performance, SEO, and AI-powered discoverability (AEO)) with the goal of establishing strategy, running experiments, and converting traffic into qualified pipeline. You'll work horizontally across web, analytics, content, and paid, working closely with Demand Gen, Marketing Ops, and Product Marketing to optimize our organic footprint and design digital journeys that turn passive traffic into high-value inbound leads. If you are an execution-biased marketer who loves content distribution, SEO/AEO, conversion rate optimization (CRO), and building inbound funnels that drive measurable revenue impact, we’d love to meet you. What You’ll Do: - Inbound Strategy & Funnel Optimization - Lead Generation Funnels: Design and optimize the end-to-end inbound user journey—from initial organic discovery to landing pages, forms, and lead capture. - Conversion Rate Optimization (CRO): Partner with the team to run continuous A/B tests on website copy, CTAs, and layout to maximize visitor-to-lead conversion rates. - Content Distribution & SEO: Collaborate with demand gen to ensure high-value research and data content is optimized for search (SEO/AEO) and aggressively distributed across organic channels. - Campaign Execution & Lifecycle Marketing - Nurture & Lifecycle Workflows: Partner with Demand Gen and Marketing Ops to optimize email nurture streams in HubSpot to move inbound leads deeper down the funnel and prepare them for Sales. - Rapid Experimentation: Run fast testing cycles on content offers (e.g., gated reports, webinars, interactive tools) to find the highest-performing lead magnets for our target audience. - Organic Channel Management: Oversee organic distribution strategies across company social channels, newsletters, and community hubs to drive consistent site traffic. - Performance Measurement & Ops Support - Inbound Analytics: Monitor and report on core inbound metrics, including organic traffic, form completion rates, cost-per-lead, and inbound pipeline velocity. - Infrastructure Coordination: Partner with Marketing & RevOps to ensure clean lead attribution, accurate lead scoring, and seamless handoffs from inbound marketing to the Sales/SDR teams. Qualifications - 3–5 years of hands-on experience in B2B marketing, with a dedicated focus on inbound marketing, SEO, and organic lead acquisition. - Experience working in a fast-paced, high-growth startup or technology company environment. - Deep tactical expertise in at least 2 core inbound areas (e.g., SEO/AEO/Content Strategy, Conversion Rate Optimization (CRO), or Web Analytics). - Strong analytical foundation: Comfort navigating tools like GA4, Google Search Console, and SEO platforms (Ahrefs, SEMrush) to spot traffic trends and drop-off points. - Expert-level working knowledge of marketing automation platforms and CRM systems (HubSpot and Salesforce experience is highly preferred). - Excellent collaborator who can bridge the gap between creative content production and technical marketing operations. Benefits - Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. - Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.

Role Description As the Demand Generation Manager, you’ll own and execute the day-to-day programs that power our modern demand engine, helping us scale and compete head-on with the biggest names across our ApartmentIQ product suite. Working closely with Marketing Ops, Sales, Product Marketing, and Field teams, you'll execute high-impact initiatives including: - Digital, content, events, direct mail, and outbound tactics that drive expansion into new verticals. - Convert high-value accounts. - Deliver measurable revenue impact and more pipeline predictability. If you're looking to own key execution levers of growth and actively build what great GTM looks like in our category, we’d love to meet you. Qualifications - 5+ years of hands-on experience in B2B marketing, with a dedicated focus on executing demand generation and customer acquisition campaigns. - Experience working in a fast-paced, high-growth startup or technology company environment. - Deep tactical expertise in at least 2 growth channels (e.g., Paid Social/Search, ABM tools, Email Marketing/Lifecycle, SEO, or Outbound support). - A highly execution-biased, systems-oriented marketer who loves digging into the tools and getting campaigns across the finish line. - Strong working knowledge of marketing automation platforms, CRM systems, and other marketing technologies (HubSpot, Salesforce, LinkedIn Campaign Manager, AI productivity tools, etc.). - Excellent collaborator with a history of aligning tightly with Sales, SDRs, and core marketing team members. Requirements - Deploy Multi-Channel Campaigns: Execute day-to-day demand gen and ABM programs that drive pipeline across key segments and buying committees. - Targeting & Playbooks: Partner across GTM teams to implement target account lists, build segments, and deploy full-funnel campaign plays. - Channel Innovation: Continually test and optimize new channels, ad creatives, and audiences to identify fresh growth opportunities and increase channel efficiency. - Conversion Optimization: Partner with Web and Product Marketing to optimize landing pages, forms, CTAs, and campaign messaging for maximum conversion. - Rapid Iteration: Run fast experimentation cycles on ad copy, creative assets, and outbound tactics based on performance data and sales feedback. - Pipeline Tracking: Monitor and report on campaign ROI, conversion rates, and pipeline velocity, escalating insights to marketing leadership. - Infrastructure & Ops: Partner with Marketing & RevOps to ensure proper campaign tracking, lead routing, lead scoring, and attribution. - Budget Tracking: Track day-to-day ad spend and campaign forecasting to ensure resources are being deployed efficiently. Benefits - Remote-First: Freedom to work from home across most of the U.S. with high-energy in-person offsites. - Competitive Compensation: Competitive salary that reflects your impact and expertise. - Paid Time Off: Flexible vacation policy and dedicated paid parental leave. - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance and specialized coverage for pets. - Invest in Your Future: 401k Program to help you build for the long term.

Role Description We are seeking an experienced and hands-on Controller to lead and scale the accounting function at our high-growth SaaS company. Reporting directly to the CFO, this role will own financial reporting, month-end close, audit, compliance, and accounting operations while partnering closely with executive leadership to support strategic growth. You will blend strategic financial leadership with a collaborative approach to our day-to-day accounting functions, ensuring the team successfully meets its goals. In this role, you will take active ownership of our growth by building robust accounting processes, implementing modern financial tools, and jumping in at any level—from complex executive reporting to quick transactional fixes. This is an opportunity for a strong technical accounting leader who thrives in fast-paced environments and is excited to build scalable processes in a growing SaaS organization. Responsibilities - Financial Reporting & Close - Own the monthly, quarterly, and annual close processes - Prepare and review timely GAAP-compliant financial statements - Ensure compliance with ASC 606 revenue recognition standards - Deliver management reporting and support board materials - Accounting Operations - Oversee accounts payable, accounts receivable, and general ledger - Improve and automate accounting processes for scalability - Maintain strong accounting policies and documentation - Audit & Compliance - Lead annual financial statement audits - Manage relationships with external auditors and tax advisors - Design and maintain effective internal controls - Oversee federal, state, and local tax compliance - Cash & Treasury - Manage cash flow forecasting and Treasury - Oversee banking relationships - Partner with FP&A on budgeting, forecasting, and variance analysis - Provide financial insights to support executive decision-making - Team Leadership - Hire, manage, and develop accounting team members - Build scalable accounting infrastructure - Foster a culture of accountability, ownership, and continuous improvement - Hands-On Leadership - Lead by example as a player-coach, balancing strategic leadership with direct execution of day-to-day accounting activities - Ready to jump in and tackle operational accounting tasks at every level—whether it’s a quick fix or a complex challenge - Roll up sleeves to support all aspects of the accounting function, from transactional work to executive-level financial reporting - Ensure deadlines are met by proactively stepping in to resolve issues and close gaps across the accounting organization Qualifications - Bachelor’s degree in Accounting, Finance, or a related field - CPA required - 8-10+ years of progressive accounting experience - Minimum of 3 years in a management role - Strong knowledge of GAAP and ASC 606 revenue recognition - Experience leading audits and implementing internal controls - Hands-on experience with accounting software (e.g., QuickBooks, NetSuite, or similar ERP systems) - Proven ability to implement process improvements and scalable accounting practices - Advanced Excel skills - Brings a builder mindset and enjoys creating scalable processes while remaining deeply involved in the day-to-day operations of the business - Experience working in high-growth or startup SaaS environments Benefits - Remote-First: Freedom to work from home across most of the U.S. with high-energy in-person offsites - Competitive Compensation: Competitive salary that reflects your impact and expertise - Paid Time Off: Flexible vacation policy and dedicated paid parental leave - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance - Protection for Your Whole Crew: Access supplemental insurance and specialized coverage for pets - Invest in Your Future: 401k Program to help build for the long term

Role Description As our first GTM Engineer, you will be the foundational architect of our GTM systems, sitting on the RevOps team and owning the end-to-end technical plumbing that transforms all customer and market signals into actionable revenue motion. Your job is to bridge these worlds, creating a unified engine for both product-led and external signal activation. This is primarily a builder role that owns the system, but it includes core reporting and analyst responsibilities—you'll leverage the technical foundation you build to drive GTM insights, and use AI tooling to compress the work. You'll move product-usage signals for customer expansion, alongside enriched third-party signals for new customer growth, into Salesforce so our GTM team can act on them, design the post-sale handoff so nothing falls through the cracks, and stand up automations that compound rep productivity across ApartmentIQ and MavenAI. You'll work hand-in-hand with Sales, CS, and Marketing leadership and have a direct line to the executive team. If you want to be the person who decides how our GTM systems work—and then builds and informs from them—this is the seat. What You’ll Do: - Connect the GTM Tech Stack: - Own the plumbing from product to pipeline: route and aggregate product usage signals, making them usable as fields and records for AMs and AEs. - Activate signals downstream: wire Salesforce data into outreach tools like Amplemarket and Salesloft so reps can run signal-based plays without manual list pulls. - Define the signal library: partner with sales leadership to pick the first set of products, cross-sell, and new growth signals that matter, then make it easy to add more over time. - Own Funnel Workflows End to End: - Pipeline workflows: design how leads, opportunities, and accounts move through Salesforce—stages, routing, prioritization, alerts. - Post-sale handoffs: build the systems that move a closed-won deal cleanly from AE → CSM → AM, with the right context attached. - Seller enablement: ship the in-Salesforce experiences (views, notifications, embedded tooling) that make it obvious what a rep should do next. - Build Automations that Drive Velocity: - Build automations across Sales, Success, and Marketing using a mix of code (Python, APIs) and lightweight tools like Zapier. - Spot inefficiencies in how reps and CSMs work today—the manual exports, spreadsheets, and duplicate data entry—and design better systems to replace them. - Run small experiments, measure impact on rep activity and pipeline, and scale the ones that work—with reliability in mind so silent breakage doesn't erode rep trust in the data. - GTM Insight and Reporting: - Maintain and automate key reporting infrastructure (MBR, pipeline, bookings) for IQ, Maven, and AE performance, including new views like contract type and segment cuts. - Use AI tools (Claude, Cursor, etc.) to compress reporting and analysis cycles—drafting queries, summarizing call data, and turning around ad hoc questions in hours, not days. Qualifications - 3–5 years in a GTM Engineer, RevOps engineer, Salesforce developer, or sales systems role at a B2B SaaS company—ideally one with a real product motion (not just a CRM-only stack). - Comfortable writing Python and working directly against REST APIs. You've built integrations end-to-end, not just configured no-code tools. - Deep Salesforce fluency: data model, flows, custom fields/objects, reports, and the difference between a clean implementation and a brittle one. - Proven experience activating signals from both internal product usage data (Mixpanel) and external intent sources (ZoomInfo, RevenueBase). - Working knowledge of the broader GTM stack—outbound tooling (Amplemarket, Salesloft), call intelligence (Gong), and lightweight automation tools like Zapier. - Hands-on with AI tools (Claude, Cursor, ChatGPT) in your daily workflow—you reach for them to write code, run analysis, and draft documents, not just to play around. - You actually understand B2B SaaS sales workflows: how AEs and AMs work a pipeline, what a clean handoff looks like, why reps abandon a tool when it slows them down. - Bias to ship. You'd rather get a v1 in front of reps this week and iterate than spec the perfect system for a quarter. Nice to Have: - Experience working in multifamily, real estate, or proptech. - Bonus: experience standing up product-led signals into a sales motion, exposure to a multi-product company, or prior work in PropTech / multifamily. Benefits - Remote-First: Freedom to work from home across most of the U.S. with high-energy in-person offsites. - Competitive Compensation: Competitive salary that reflects your impact and expertise. - Paid Time Off: Flexible vacation policy and dedicated paid parental leave. - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for unexpected events. - Invest in Your Future: 401k Program to help you build for the long term.

Role Description You’ll own the outbound email engine for our 20+ person SDR team. Every sequence, every subject line, every cadence will be owned by you. This is the role where outbound performance gets won or lost. You’ll build sequences that book meetings, A/B test relentlessly, and work shoulder-to-shoulder with SDRs, AEs, and demand gen to translate what’s working in live conversations into scalable email and content assets. You’re analytical, creative, and fast. You measure everything. You treat outbound like product — ship, learn, iterate. This is a high-ownership IC role reporting to the VP of Marketing, working closely with the SDR leadership team, RevOps, Demand Gen, and Product Marketing. What You’ll Do: - Strategic Outbound Orchestration & Campaign Management: - Omnichannel Strategy: Expert-level proficiency in designing and executing "warmbound" and cold outbound workflows using orchestration tools (e.g., AmpleMarket). - Campaign Lifecycle Planning: Ability to synchronize outbound "waves" with broader marketing motions, including product launches, webinars, and real-time industry trends. - Intent-Driven Execution: Skill in mapping sequences to specific buying triggers and intent signals to increase relevance and conversion. - Data-Driven Optimization & Performance Analysis: - Rigorous A/B Testing: Mastery of multivariate testing across subject lines, CTAs, and cadences to isolate high-performing variables. - Full-Funnel Analytics: Ability to build and maintain comprehensive dashboards tracking KPIs from open rates through to "meeting-held" and pipeline velocity. - Insight Synthesis: Competency in translating raw performance data into "next bet" strategic recommendations for leadership. - Persona-Centric Messaging & Copywriting: - ICP & Persona Mapping: Deep understanding of mapping specific pain points and competitive landscapes to tailored messaging. - Qualitative Synthesis: Ability to bridge the gap between sales and marketing by translating live SDR call feedback into scalable high-conversion assets. - Advanced Personalization: Skilled in moving beyond "spray and pray" to high-relevance segmentation based on firmographics and technographics. - Technical Operations & Deliverability: - Domain Hygiene & Compliance: Expert knowledge of sender reputation management, inbox warmup, and global privacy regulations (GDPR, CAN-SPAM). - RevOps Partnership: Proficiency in collaborating with operations teams to engineer clean lead handoffs and seamless CRM transitions between SDRs and AEs. - AI Integration: Ability to leverage LLMs (Claude, ChatGPT) and AI tooling to scale personalized outreach while maintaining a distinct, human-centric brand voice. - Cross-Functional Leadership & Collaboration: - Sales Enablement: Proven ability to partner with large SDR teams to provide the tools, copy, and insights needed for outbound success. - Nurture & Re-engagement: Skill in developing long-term "hand-off" and "circle-back" strategies for prospects who are not yet ready to buy. Qualifications - B2B outbound experience: Proven track record leading outbound at a B2B SaaS company. You’ve owned sequences for an SDR team and have the metrics to prove they worked. You know how to generate qualified pipeline without leaning on paid. - Sharp, modern copywriter: You write outbound that doesn’t sound like outbound. Short, specific, human. - Analytical and data-driven: You measure what works, what doesn’t, and optimize accordingly. Comfortable in HubSpot, outbound platforms, and analytics tools. - Test-and-learn operator: You run real experiments, not directional ones. You know how to structure A/B tests that produce decisions. - Tight collaboration with sales: You’ve sat next to SDRs and AEs, listened to calls, and turned conversations into copy. You don’t build in a vacuum. - Creativity and agility: Fast-paced, ambiguity-tolerant, detail-oriented. Comfortable pivoting when the data tells you to. - Growth mentality: Eager to learn, experiment, and continuously improve. Nice to Have: - Experience marketing into multifamily, real estate, or proptech. - Familiarity with signal-based outbound and “warmbound” approaches, and implementing those alongside cold outbound. - Hands-on with AI-native outbound tooling (Clay, Smartlead, Instantly, n8n, Claude, ChatGPT, etc.). - Email deliverability expertise: DMARC, DKIM, SPF, warmup strategy, ESP migrations. Benefits - Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. - Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.

Role Description We’re looking for an AI Operations Lead to accelerate our transition to a native AI business. This is a hands-on applied AI role, not an AI research role. You’ll work across Product, Sales, Customer Success, Marketing, Operations, and Support to: - Identify manual workflows - Map messy business processes - Build AI-powered automations and copilots - Drive adoption across the teams that use them every day You’ll be part product operator, part business operations problem-solver, part data analyst, and part AI-native builder. You should be comfortable moving from workflow discovery to prototype to rollout quickly, using tools like: - ChatGPT - Claude - Cursor - n8n - Zapier - Make - Retool - Notion - SQL - BI tools - APIs - Internal systems The goal is not just to increase AI usage, but to help every team build the muscle for using AI instinctively, safely, and effectively to: - Move faster - Improve quality - Create more operating leverage We’re looking for someone with high agency, strong judgment, and a builder mindset, who can turn ambiguous operational problems into practical AI workflows that people actually use. Qualifications - 3–6 years of experience in product operations, business operations, revenue operations, strategy, technical program management, solutions, automation, data, or a similar role - Demonstrated experience using AI to build, ship, automate, or materially improve work in a prior role, project, or team - Strong fluency with modern AI tools such as ChatGPT, Claude, Cursor, Claude Code, Codex, or similar AI-native development environments - Technical comfort with low-code/no-code tools, workflow automation platforms, SQL, BI tools, APIs, scripting, or systems integrations - Strong operational empathy, with the ability to partner closely with business teams, understand their day-to-day work, and build solutions they actually adopt - Excellent communication skills, including the ability to write crisp documentation, lead engaging trainings, and persuade teams to change how they work - Analytical and data-driven approach to identifying, prioritizing, measuring, and improving AI-enabled workflows - High ownership, strong urgency, and comfort operating with autonomy in ambiguous environments - Strong product judgment, including knowing when to prototype, when to automate, when to involve Engineering, and when to kill an idea - Bias toward hands-on building over strategy-only work - Passion for AI, automation, operational excellence, and helping teams build durable leverage Requirements - Deploy AI-powered automations, copilots, and agentic workflows across a focused set of non-engineering teams within your first 6–12 months - Partner with teams across Product, Sales, Customer Success, Marketing, Operations, and Support to deeply understand workflows, bottlenecks, edge cases, and success metrics - Map existing business processes and identify opportunities where AI can reduce manual work, improve quality, accelerate decision-making, or create better customer experiences - Build workflows using tools such as ChatGPT, Claude, Cursor, n8n, Zapier, Make, Retool, Notion, SQL, BI tools, APIs, and internal data sources - Orchestrate integrations between AI tools and core business systems such as CRM, support platforms, marketing automation tools, product analytics, databases, and internal reporting systems - Measure impact through dashboards, QA checks, usage metrics, time savings, accuracy, adoption, and stakeholder feedback - Iteratively improve deployed workflows based on user behavior, qualitative feedback, and performance data - Enable team members to use AI effectively in their daily work through training, documentation, templates, office hours, and hands-on coaching - Identify and coach internal AI champions who can help scale adoption within their teams - Create reusable playbooks, prompts, templates, and workflow patterns that make AI adoption repeatable across the company - Work with Product and Engineering when AI workflows need deeper technical support, productization, or integration into customer-facing systems - Stay current on emerging AI tools, agentic workflow platforms, and automation patterns, and translate that knowledge into practical business impact Benefits - Remote-First: Freedom to work from home across most of the U.S. with flexibility balanced with high-energy in-person offsites - Competitive Compensation: Competitive salary that reflects your impact and expertise - Paid Time Off: Flexible vacation policy and dedicated paid parental leave - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance - Protection for Your Whole Crew: Access supplemental insurance for unexpected events and specialized coverage for pets - Invest in Your Future: 401k Program to help you build for the long term

We’re Changing the PropTech Industry We’re a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on our category-leading AI and data SaaS products with triple-digit growth rates. We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth. While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. About Our Products ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily, covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. We're trusted by 65% of the NMHC Top 50. Our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units. The Role We’re looking for a strategic and successful Account Executive to join us in bringing our rapidly growing ApartmentIQ product suite to multi-family owners, operators, and ancillary stakeholders. You’ll have a direct impact on the expansion of our business to sell all of our products to current customers. To succeed, you’ll need to be comfortable in a hunting role and building your pipeline from the ground up. Responsibilities: - End-to-End Sales Execution - Full Cycle Ownership: Manage the entire sales process from initial account strategy and cold outreach to final contract execution. - High-Velocity Prospecting: Execute a consistent volume of outreach via email, phone, and video conferencing to build and maintain a robust pipeline. - Negotiation & Closing: Lead all pricing discussions and contract negotiations, ensuring mutually beneficial terms for the client and ApartmentIQ. - Relationship & Brand Management - Market Ambassadorship: Represent the brand at industry events and within your specific territories to establish yourself as a thought leader. - Consultative Selling: Act as a product expert, building deep trust with multi-family stakeholders by aligning our suite with their specific business pain points. - Cross-Functional Collaboration: Partner with Sales Development (SDRs) to refine lead generation and Customer Success to ensure a seamless handoff post-sale. - Operational Excellence - CRM Discipline: Maintain meticulous records of all activities, forecasts, and pipeline stages within Salesforce. - Data-Driven Reporting: Consistently meet and exceed key performance indicators (KPIs) and monthly/quarterly revenue targets. - Travel: Willingness to travel up to 25% for on-site presentations and national industry conferences. Qualifications: - 6+ years in a B2B SaaS account executive role - Multifamily SaaS sales experience required - Proven track record of success in closing deals - Competitive or market intelligence product sales experience is a plus - Tech savvy (Salesforce, Zoom, Salesloft, Gong, Zoominfo, etc.) - Strong organizational and time management skills - Disciplined, adaptable self-starter - Strong networking and interpersonal skills Why Choose Us: - Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. - Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. - Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. - Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. - Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company. If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.