This page tracks remote representative openings that are location-eligible for Texas.
Open jobs
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Hiring companies this week
9
Salary sample
$16 - $60,000
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16 Jobs
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• Uphold and integrate the customer’s Catholic and Christian identity to foster the teachings of the Church in all aspects of job performance. • Strictly adhere to HIPAA guidelines, conducting rigorous identity verification before disclosing any protected health information. • Verify member eligibility and gather necessary information to assist with member inquiry. • Efficiently authenticate and respond to provider request regarding patient policy status, effective dates of coverage, benefits, claim status, and other inquiries. • Inform members and providers on services requiring prior authorization and track the status of pending requests. • Maintaining detailed, audit-ready logs of every call, chat, and email interaction, including clear notes on the specific resolution or next steps promised. • Assist with producer support by performing regular DOI portal audits and checking Sircon credentials to verify active licensing status. • Perform other duties as assigned.
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• Responsible for all duties revolving around the management of patient Medical Records. • Accurately files dictations, lab results, endoscopy/hospital reports, all faxes and any other patient related correspondence from Document Import in a timely manner; ensuring document names and dates are updated. • Files scanned patient records received from Iron Mountain Image on Demand Faxes Office Visit Notes to referring providers as directed by the HIM Supervisor. • Tasks filed items as appropriate. • Ensures all documents received before 3:00 pm are filed the same day and tasked appropriately. • Prints, mails and/or faxes approved record requests to patients or other medical facilities. • Ensures that attorney records requests received are appropriately directed to the HIM Supervisor. • Works with HIM Supervisor and Office Manager(s) to coordinate off-site record storage and retrieval. • Answers emails and voicemails and returns patient calls in a timely and efficient manner. • Ensures tasks are completed daily. • Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts. • Abides by and promotes HIPAA compliance; maintains strict confidentiality with regards to patient information. • Meets or exceeds quality and productivity standards as set by the HIM Supervisor and Director of Clinic Operations. • Participates in staff meetings as directed by the HIM Supervisor. • Participates in marketing activities as directed by the HIM Supervisor. • Cross trains and performs other office functions as directed by the HIM Supervisor. • Any other duties and/or special projects as assigned.
• Reporting to the Field Service Manager, the Field Service Representative is dedicated to delivering exceptional support and building long-term, trust-based relationships with our builders. • Leverage your expertise in componentized metal building systems and your ability to interpret technical drawings to troubleshoot issues and provide expert guidance. • Collaborate with cross-functional teams to identify root causes and use applications such as Oracle R12, Excel, and CRM systems to efficiently manage and resolve cases. • Provide insightful feedback and data on recurrent issues to enhance customer service and performance. • Deliver exceptional customer service by responding swiftly and professionally to inquiries from the Builder organization. • Foster and maintain positive customer relationships by actively gathering feedback from both internal and external stakeholders, ensuring ongoing improvements. • Communicate and collaborate effectively with technical teams to address customer needs. • Troubleshoot and resolve technical issues promptly and efficiently. • Regularly generate detailed and analytical service reports. • Collaborate with other departments to identify root causes and implement effective solutions to fulfill customer needs. • Assess customer requirements and offer expert advice and recommendations. • Establish trust-based relationships with customers to ensure long-term satisfaction and loyalty.
• Work closely with patients to resolve billing and payment issues. • Research and resolve discrepancies in patient accounts. • Process payments and refunds. • Review and update patient insurance information. • Communicate with insurance companies to obtain prior authorizations and verify coverage. • Follow up on unpaid claims and denials. • Maintain accurate and up-to-date patient account information. • Provide excellent customer service to patients and healthcare providers. • Collaborate with other departments to improve processes and ensure timely reimbursement. • Maintain knowledge of current insurance regulations and coding requirements.
• Engage with customers through live chat, responding to inquiries about memberships, fitness classes, personal training, and wellness programs. • Assist clients in troubleshooting issues related to their accounts, scheduling, and service usage. • Provide detailed information on pricing, promotions, and membership options. • Identify opportunities to upsell services and convert inquiries into memberships. • Gather customer feedback and insights to improve services and client experience. • Document interactions for quality assurance. • Collaborate with marketing and membership teams to align on promotions and provide input on customer preferences. • Stay updated on company offerings, industry trends, and customer service best practices.
• Strengthens and maintains relationships with customers to provide best in class service and drive growth and retention • Accountable for ensuring an effortless experience and overall satisfaction is provided to assigned book of dealers • Oversees the resolution of customer inquiries, handling customer escalations, building and maintaining internal and external relationships, and managing the day-to-day needs of the customers • Collaborates with Dealer Success Manager to establish and maintain expectations and timelines • Maintain a positive attitude while assisting customers • Drive results and uphold our company culture • Drive production in a fast-paced customer service environment • Address customer concerns in a positive and calm manner • Ability to multitask between phone and email communication with customers and team • Drive a high-performance culture through accountability, consistency, and performance • Use critical thinking, prioritization, and problem-solving skills to accomplish goals within tight deadlines • Escalate queries and concerns, keeping our employees and customer experience top priority • Work with internal teams to resolve customer service issues specifically related to: Legal, Accounting, Compliance, Marketing, Loan Servicing, and Underwriting • Proactively collaborate with team and management regarding performance, adverse impact of decisions on customers, and potential risks to the business • Be a continuous positive force within the office, creating strong morale and spirit throughout the Advocate team.
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• Minimize losses by assisting with recovery efforts on delinquent accounts • Help customers with general inquiries about loans • Contact customers to collect overdue payments • Review delinquent accounts and identify at-risk accounts • Monitor payment trends and engage with customers • Collaborate with internal teams to resolve issues • Ensure compliance with legal and company guidelines
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• Review and process customer accounts regarding their student loans • Responsible for researching information related to these activities
• Locate and reserve tennis and/or pickleball courts to host the league • Determine the league schedule • Personal outreach via email, call and text to tennis and pickleball contacts (i.e. players, friends, coaches, influencers) to recruit players for the league • Outreach via email/text to members/players/coaches to promote the upcoming sessions • Inclusion of UTR Sports PlayMore™ Leagues in your digital channels - ie, newsletters, FB/IG/twitter, etc. • Host meetings with local clubs, facilities, pro shops and key coaches or independent organizers to promote PlayMore™ Leagues and encourage referrals through these relationships. • Driving real-life awareness/brand building using on-site flyers, banners, net signs, etc. • Distribution of provided UTR Sports PlayMore™ Leagues collateral/signage and business cards at local tennis and/or pickleball facilities, shops, etc.
• Looking to work with UTR Sports and grow tennis in your community? • UTR Sports Flex Leagues is a program where we pair local players up for a 5-week league. • Players and their opponents are responsible for scheduling the ‘when’ and ‘where,’ and post their own scores when the matches are complete. • Our team is very passionate about Flex Leagues and we are looking for equally passionate local individuals to bring Flex Leagues to their community. • This individual will be a member of the UTR Sports team and have the opportunity to grow their Flex League and tennis in their community as a whole. • Primary responsibilities involve driving new players to sign up and play in Flex Leagues as well as ongoing communication with existing players to keep them returning for more. • UTR Sports will support you with marketing tools, promotions and ideas for you to drive growth in your area.
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