This page tracks remote collector openings that are location-eligible for Utah.
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Thrivent Financial is a faith-based, nonprofit financial services organization dedicated to helping Christians manage their money wisely and generously. Owned b
Role Description The Sr Collector is responsible for administering all activities related to the collection of consumer, real estate, and commercial loans to ensure that overall delinquencies and loan losses incurred by Thrivent Financial Credit Union are maintained in accordance with peer performance and the risk profile of the institution. The Sr Collector is responsible for coaching and mentoring Collectors I and II. Duties & Responsibilities: - Maintain delinquencies in accordance with peer performance and the risk profile of the bank. - Maintain effective communication with customers in an attempt to resolve poor credit performance. - Pursue the recovery of charge-off loans. - Document all activity taken to collect non-performing loans or assets. - Participate in regular assessments of the bank’s asset quality, including the review of classified loans, as well as those assets which should be charged off. - Assist third party service providers who are hired to pursue the collection of non-performing loans and assets. - Attend internal and external training programs related to collections. - Participate in the training of new collectors. - Perform other collection-related tasks, as assigned or requested. This role will interact with individual contributors within Thrivent, external vendors, contractors and/or consultants, and Thrivent clients. Qualifications - High school education with 5-7 years of related collections experience. - Proficient knowledge of federal and state law related to the collection of nonperforming assets. - Understanding of the regulatory process regarding collateral repossession, foreclosures, and bankruptcy proceedings. Requirements - Work independently on assigned projects after receiving initial direction from supervisor. - Prioritize multiple tasks, focusing efforts on those nonperforming assets that pose the greatest risk to the financial institution. - Effectively communicate through written and oral skills. - Exercise flexibility and innovativeness to accomplish the goals of the Collections Department. Benefits - Various bonuses (including, for example, annual or long-term incentives). - Medical, dental, and vision insurance. - Health savings account. - Flexible spending account. - 401k. - Pension. - Life and accidental death and dismemberment insurance. - Disability insurance. - Supplemental protection insurance. - 20 days of Paid Time Off each year. - Sick and Safe Time. - 10 paid company holidays. - Volunteer Time Off. - Paid parental leave. - EAP. - Well-being benefits. - Other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Healthcare Revenue Cycle Management - Front End to Back End
• The First Party Collector is responsible for taking inbound customer calls as well as making outbound calls • Contacting consumers in order to negotiate pay arrangements on early out accounts • Following Federal, State, company and client collection guidelines and laws • Professionally persuade patients to pay on past due medical debts • Overcome stalls and objections and suggest money sources for debt payment • Leave messages with consumers informing them of contact points via a mandated script • Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPAA, Federal, State and Company requirements
Creating exceptional value for our patients, physicians and payors through our unique healthcare delivery model.
• Taking inbound calls and making outbound calls for Surgery Centers regarding questions on bills and explaining benefits. • Processing payments and setting up payment plans. • Managing payment plans. • Following up to make sure patient payments are correct and in line with our payment policies. • Updating insurances and patient demographics when needed. • Calling patients for missed payments and any changes in payment plans.
• Communicate with account holders regarding the repayment of their defaulted student loan. • Profile borrowers and obtain financial information. • Update demographic and financial information on each call. • Negotiate payment arrangements. • Refer accounts for legal if applicable. • Perform Skip Tracing. • Use skip-tracing tools. • Effectively communicate with third parties. • Ensure all accounts are worked within client standards and Federal Regulations. • Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company specifications. • Maintain continuing education, training in industry career development. • Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. • Attend training sessions. • Integrate information obtained through training sessions and policy changes immediately into daily routine.
At ScionHealth, we empower our caregivers to do what they do best — provide compassionate, high-quality patient care. We are committed to fostering a culture of service excellence, teamwork, and continuous improvement. Our employees are supported, valued, and given opportunities to grow while making a meaningful impact in the communities we serve.
Role Description Collects receivables and monitors past due accounts. Researches and resolves insurance claim discrepancies. - Reviews patient account files received for discharged patients and ensures the accuracy and completeness of all documents. - Identifies portion of charges to be billed to patients’ insurance companies, Medicare or other third parties, and those to be billed to the patient directly. - Prepares appropriate billing statements for insurance companies, Medicare or other third parties. - Replies to patients’ and insurance company requests for information. - Assists in the preparation of billing activity reports. - Prepares and maintains billing files and reports. - Investigates delinquency cases to identify any special circumstances affecting payment delays and follows up with appropriate parties. - Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arranges alternative settlement plans. - Identifies problem delinquencies and recommends their appropriate disposition (i.e., referral to collection agency or other legal action, or write-off). - Prepares and maintains records and reports documenting the status and amount of past due accounts, and the timing and nature of their disposition. Qualifications - Excellent oral and written communication and interpersonal skills. - Computer literate. - Knowledge of Medicare, State Programs, and commercial billing. - Must read, write and speak fluent English. - Must have good and regular attendance. Requirements - High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred) - 2+ years hospital medical billing experience (Preferred)
Suncoast Credit Union is a financial institution and not-for-profit entity that serves the Tampa, Florida, area. As an employer, the organization strives to fos
Role Description The Member Solutions Advocate communicates with members with past due accounts by telephone, electronic, or written communication in a call center environment. Determines reasons for loan delinquency. Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status, minimize Credit Union losses, and increase net recoveries. - Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. - Performs financial analysis, determines reasons for loan delinquency, and assesses member’s ability to bring the loan to current status. - Mentors peers (as needed) to promote transference of knowledge. - Communicates directly with members to discuss complaints and escalated issues. - Identifies, researches, and resolves complex account problems for members. - Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union. - Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily. - Offers suggestions or recommendations to restore loan to a current status, including payment extensions, due date changes, referral to outside consumer credit counseling, repossession, or redemption. - Notes all activity as a result of each call on assigned accounts in Member Solutions software. - Ensures all account information is correct and makes corrections or refers account to appropriate department for further research. - Completes assigned number of collection calls per day. - Uses various credit reporting and skip tracing services and/or software to obtain information for recovery. - Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. - Posts payments to members’ accounts and General Ledger. - Assists in the training of new Member Solutions employees. - Assists in training other Credit Union employees on Member Solutions policies and procedures. Qualifications - High school diploma or equivalent. - 5 or more years progressively responsible consumer collection experience with a financial institution. - Basic accounting skills to post payments to General Ledger and members’ accounts. - Ability to prioritize tasks and deal effectively with competing and changing priorities to meet deadlines. - Accurate, detail-oriented, and organized with task management. Benefits - Bonus Program up to 12% - 401K Matching up to 8% - Retirement Planning - Pay Increases based on Competency - Employee Loan Discounts - Flex Spending Accounts - Medical Coverage - Dental and Vision Coverage - Access to 4,000+ Gyms - Mental Health Resources - PTO Wellness Days - Short Term and Long Term Disability Coverage - 11 Paid Holidays - 3 weeks of Paid Time Off - 4 weeks of Paid Parental Leave - Birthday PTO - Paid Volunteer Hours - Degree Assistance up to $5,000 per year
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Answers questions from customers, clerical staff, and insurance companies. - Identifies and resolves patient billing complaints. - Handles customer collection calls. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in ERP system in an efficient, accurate and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Qualifications - High school diploma or equivalent. - 1+ years of customer service or related experience. - Working knowledge of Microsoft Office, particularly Word, Excel and Outlook. - Provide feedback to Group Team Lead, Supervisor and Manager regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs.
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in the systems in an efficient, accurate, and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s, and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word, Excel, and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. - Ability to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims. - Ability to read and understand Explanation of Benefits (EOB/EOP) from payers. - Ability to maneuver through online payer portals for patients and claims information. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs. Company Description At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Role Description This position is remote around San Antonio. Responsible for A/R, and mail follow-up on amounts due from Payor’s and third-party’s on a timely basis in accordance with CBO policies for facilities assigned. Responsibility for timely collections and third-party follow-up. Performs other related duties as assigned or requested. This is a non-exempt position. - Provide support to all facilities when requests are received or assistance is needed. - Be timely and responsive to all requests. - Treat our facilities with respect. - Respects dignity and confidentiality by adherence to all applicable policies and procedures. - Promotes the Mission and Vision of Post Acute Medical within the work environment and the community. - Maintains the highest level of customer service via courtesy, compassion, and positive communication. Qualifications - Payment posting - Collection - Medical collections - Medical - Payment poster - Data entry - Customer service - Medical billing - Call center - Medicaid - Collection calls - Revenue cycle - Outpatient - Outbound calls - Accounts receivable - Cash postings - Collections customer service - 50 wpm - Medical insurance - Insurance follow up - ICD-10 - Medical terminology Requirements - Maintain the highest level of customer service via courtesy, compassion, and positive communication. - Promote the Mission and Vision of Post Acute Medical within the work environment and the community. - Respect dignity and confidentiality by adherence to all applicable policies and procedures. - Represent as a Leader of the RCO Department. - Maintain the highest level of Compliance Standards. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract to Hire position based out of San Antonio, TX. The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
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