Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Answers questions from customers, clerical staff, and insurance companies. - Identifies and resolves patient billing complaints. - Handles customer collection calls. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in ERP system in an efficient, accurate and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Qualifications - High school diploma or equivalent. - 1+ years of customer service or related experience. - Working knowledge of Microsoft Office, particularly Word, Excel and Outlook. - Provide feedback to Group Team Lead, Supervisor and Manager regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs.

• Complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contribute by browsing search results, opening and reviewing links, asking follow-up questions, and exploring related content as they normally would online.

• Participants will complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contributors are encouraged to interact naturally with the platform by: • Browsing search results • Opening and reviewing links • Asking follow-up questions • Exploring related content as they normally would online

• Participants will complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contributors are encouraged to interact naturally with the platform by: • Browsing search results • Opening and reviewing links • Asking follow-up questions • Exploring related content as they normally would online