Apria Healthcare

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Collector - Associate

Location

United States

Posted

11 days ago

Salary

$20 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Collector - Associate

Apria Healthcare

Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Answers questions from customers, clerical staff, and insurance companies. - Identifies and resolves patient billing complaints. - Handles customer collection calls. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in ERP system in an efficient, accurate and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Qualifications - High school diploma or equivalent. - 1+ years of customer service or related experience. - Working knowledge of Microsoft Office, particularly Word, Excel and Outlook. - Provide feedback to Group Team Lead, Supervisor and Manager regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs.

Related Job Pages

More Collector Jobs

Appen logo

Video Collector, English

Appen

Appen is your trusted data partner, powering cutting-edge AI applications for the world's most innovative companies.

Collector12 days ago
ContractRemoteTeam 501-1,000Since 1996H1B Sponsor

• Complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contribute by browsing search results, opening and reviewing links, asking follow-up questions, and exploring related content as they normally would online.

Italy
$5 - $70 / hour
Appen logo

Video Collector, English – Spain

Appen

Appen is your trusted data partner, powering cutting-edge AI applications for the world's most innovative companies.

Collector12 days ago
ContractRemoteTeam 501-1,000Since 1996H1B Sponsor

• Participants will complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contributors are encouraged to interact naturally with the platform by: • Browsing search results • Opening and reviewing links • Asking follow-up questions • Exploring related content as they normally would online

Spain
$10 / hour
Appen logo

Video Collector, English

Appen

Appen is your trusted data partner, powering cutting-edge AI applications for the world's most innovative companies.

Collector12 days ago
ContractRemoteTeam 501-1,000Since 1996H1B Sponsor

• Participants will complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contributors are encouraged to interact naturally with the platform by: • Browsing search results • Opening and reviewing links • Asking follow-up questions • Exploring related content as they normally would online

France
$14 / hour

Associate Collector

Apria Healthcare

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Collector13 days ago

Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in the systems in an efficient, accurate, and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s, and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word, Excel, and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. - Ability to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims. - Ability to read and understand Explanation of Benefits (EOB/EOP) from payers. - Ability to maneuver through online payer portals for patients and claims information. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs. Company Description At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

United States
$21 - $22 / hour