Client Services Representative Remote Jobs in Virginia (US)
This page tracks remote client services representative openings that are location-eligible for Virginia.
This page tracks remote client services representative openings that are location-eligible for Virginia.
Open jobs
2,054
Hiring companies this week
9
Salary sample
$32 - $190,000
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2054 Jobs
821 Companies
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Description Are you a people-oriented professional who enjoys organization, communication, and delivering outstanding support? We are currently seeking enthusiastic individuals to join our remote team as a Client Services Coordinator. In this position, you'll play an important role in assisting clients with travel-related needs, coordinating service requests, and helping ensure a seamless experience from the initial inquiry through final travel preparations. This opportunity offers flexibility, professional development, and the ability to work remotely while building valuable customer service and coordination skills. No previous travel experience is required. We provide all necessary training, resources, and ongoing guidance. - Assist clients with travel arrangements, vacation packages, cruises, accommodations, and related services - Gather and organize information needed to support travel planning and reservation requests - Research available travel products, destinations, and supplier offerings using approved company tools - Review booking information and confirmations to help maintain accuracy and completeness - Respond to client inquiries with professionalism and attention to detail - Coordinate schedule adjustments, reservation updates, and special requests as needed - Maintain organized records of customer interactions, travel plans, and documentation - Participate in virtual workshops, training sessions, and team collaboration activities Qualifications - Strong communication and interpersonal skills - Excellent organizational abilities and attention to detail - Ability to multitask and prioritize responsibilities effectively - Comfortable using online platforms, email systems, and digital applications - Reliable internet access and basic computer proficiency - Self-starter with the ability to work independently - Positive attitude and commitment to providing exceptional service Requirements - Must be at least 18 years of age - Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain Benefits - Fully remote position - Flexible work hours - Comprehensive onboarding program - Ongoing training and development opportunities - Access to travel-related discounts and supplier incentives - Supportive team environment with mentorship available - Advancement opportunities for motivated individuals
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Role Description This is a regional position. Preference will go to applicants living in or near New York state & Connecticut. The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service. Maintains positive relationships with all site/market customers and internal business leaders. - Manage and grow a portfolio of Fleet Maintenance clients in a high-volume market. - Focus on client retention and expansion, driving continuous revenue streams. - Act as a manager-level escalation point for complex customer issues. - Make decisions and manage accounts to achieve measurable results. - Implement a robust performance management process aligned with organizational expectations. - Provide strategic leadership and oversight for the overall operation of the department. - Meet and exceed revenue and customer churn goals for the assigned market(s). - Build and maintain client relationships to ensure exceptional customer experience. - Evaluate growth opportunities based on client needs and market trends. - Work effectively with national and regional Sales teams to maximize client value. - Responsible for annual sales targets and customer churn metrics. - Partner and communicate consistently with Field Operations regarding client account changes. - Provide leadership and direction to the scheduling team. - Align Cox Automotive’s suite of products and services with client success. - Serve as the key point of contact for internal and external clients. - Monitor client, market, and competitor activity, providing feedback to team leaders. - Identify and work with ‘at risk’ clients to determine action plans. - Attend customer meetings as a Cox management representative. - Lead and maintain transparent communication across various channels. - Collaborate with other departments and leadership to ensure high-quality customer service. - Demonstrate safety commitment by following all safety procedures. - Perform any other duties assigned. Qualifications - Bachelor’s degree in a related discipline and 6 or more years of experience in account management and client engagement. - At least 1 year in a management or leadership role. - Safe Drivers needed; Valid driver’s license required. Requirements - Degree in a related field strongly desired (sales, marketing, finance, business, etc.). - Experience in the fleet or automobile industry preferred. - Proven track record of successfully building relationships and consulting. - Adaptable, results-oriented with proven ability to meet and exceed sales targets. - Skilled in effective negotiation techniques with strong verbal and written communication skills. - Ability to foster productive and professional internal and external business relationships. - Ability to achieve business results through influence and strategic thinking. Benefits - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies, and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. - Flexible vacation with pay, seven paid holidays, and up to 160 hours of paid wellness annually. - Additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave.
• Partner with Risk Advisors on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client’s renewal cycle, ensuring a positive and productive client experience. • Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity. • Facilitates the timely and accurate flow of information between clients, and Risk team members, keeping all parties informed. • Handles client open items lists and responds to client ad-hoc requests. • Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation. • Actively supports and monitors the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements. • Receives and handles routine and sophisticated coverage inquiries. • Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker’s Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. • Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems. • Ensures tools are understood and used. Performs related duties as assigned.
Paradigm offers custom staffing solutions to ensure the success of even the most demanding engagements.
• Review and analyze documents, claim forms, supporting materials, and contract-related information • Respond to complex inquiries from customers and clients • Follow standard protocols, procedures, and instructions from Project Managers and Supervisors • Apply feedback quickly and accurately to meet project expectations • Work collaboratively with internal teams, project managers, supervisors, and business partners • Monitor claims and correspondence work to ensure procedures are followed and project goals are met • Assist supervisors and project managers in resolving issues that arise • Identify errors, monitor the overall health of the case, and help create solutions • Support quality assurance, deadlines, deliverables, and client-focused project outcomes
Join our team at Po Enterprises and embark on a journey of growth and more travel!
Role Description The Guest Services Coordinator supports clients throughout the travel planning process by assisting with scheduling, reservations, and travel-related communication. This role focuses on organization, responsiveness, and delivering a smooth client experience. Responsibilities - Coordinate travel reservations and itinerary details - Respond to client requests and travel-related questions - Communicate updates and confirmations in a timely manner - Review travel details for accuracy and completeness - Maintain organized records and travel documentation Qualifications - Strong communication and customer service skills - Detail-oriented with strong organizational abilities - Comfortable working with online systems and scheduling tools - Ability to manage multiple tasks efficiently - Previous hospitality or customer support experience is helpful Benefits - Remote position - Flexible scheduling based on client needs - Training and onboarding provided - Compensation based on experience and performance - Additional details discussed during the hiring process Application Process Submit your application for consideration. Qualified applicants will be contacted with next steps.
Founded in 1893, Stewart Title Guaranty Company is a global real estate services firm dedicated to becoming the premier title services company, offering residen
Role Description Stewart Insurance, part of the Stewart family of companies, is seeking a kind, energetic, curious, and service-driven Personal Insurance - Client Relations Representative to join our team and deliver exceptional experiences to our personal insurance clients. Job Responsibilities - Promotes Stewart Insurance services and solutions through sales activities including consultative selling, relationship-building, and exceptional, client-tailored communication skills. - Identifies cross-selling opportunities and recommends additional coverage solutions by listening to understand and anticipate client needs. - Proactively manage policy renewals and communicate recommendations clearly. - Follows standard procedures and guidelines while thriving in a client-focused, production-driven environment. - Builds and deepens client relationships through product knowledge, education, cross-selling, and delivery of exceptional client experiences. - Understands how assigned duties relate to others within the team and how the team integrates with related teams. - Impacts own team through the quality of the support provided in a fast-paced, team-oriented environment. - Recognizes and solves typical problems; selects solutions from established options. - Communicates moderately complex information in routine situations to team and insurance carrier partners to deliver exceptional client experiences. - Works under general supervision with limited ability to modify approach. - Individual contributor having no supervisory responsibilities; manages own workload. - Performs all other duties as assigned by management. Qualifications - High school diploma required; Bachelor’s preferred. Requirements - General Lines Agent – Property & Casualty License. - Demonstrated skills in handling renewals, policy servicing, and client follow-up in a highly organized and detail-oriented manner. - Proficiency with computer systems and CRM platforms. - Typically requires 2+ years of related work experience. Benefits - Competitive benefits package including a variety of health and wellness insurance options and programs. - Paid time off. - 401(k) with company match. - Employee stock purchase program. - Employee discounts.
• Drive strategic partnership and operational excellence across key accounts • Oversee account planning, forecasting, and execution • Ensure operational rigor and quality, identifying and implementing solutions proactively • Support advancement of the Publications Center of Excellence • Guide account leaders in building strong business plans • Lead, mentor, and develop senior account leaders
• Serve as a primary strategic partner to senior client stakeholders, influencing brand vision. • Lead and support high-performing account teams, ensuring clear roles and strong collaboration. • Oversee integrated business planning, forecasting, and alignment across multiple portfolios. • Establish success metrics and champion continuous optimization through data-driven insights. • Mentor senior account leaders, fostering a culture of high performance and talent development. • Direct large-scale budgets, staffing models, and resource allocation for profitability. • Partner with internal and client teams to uphold medical, legal, and regulatory standards. • Identify and lead organic growth opportunities and spearhead new business efforts. • Support activities that promote the Biotech Center of Excellence and translate agency capabilities.
Pavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
Role Description We are hiring a highly motivated and bilingual Sales & Client Service Representative to support prospective clients seeking debt settlement and debt consolidation solutions. This is a client-facing role that combines inbound sales, lead follow-up, and customer service. - Answer inbound calls from prospective clients interested in debt settlement and debt consolidation services. - Educate potential clients on available programs and services. - Respond to inquiries professionally and accurately while building trust and credibility. - Follow up with leads generated through various marketing channels. - Conduct outbound follow-up and prospecting calls when required. - Guide prospective clients through the qualification process and next steps. - Build strong relationships with prospective and existing clients. - Understand each client's financial situation and identify appropriate solutions. - Provide exceptional customer service throughout the client journey. - Address client concerns with empathy, professionalism, and confidence. - Maintain consistent communication and follow-up to ensure a positive client experience. - Maintain accurate records of all client interactions and activities within the CRM system. - Document conversations, follow-up tasks, and client information thoroughly. - Ensure data accuracy and compliance with internal processes. - Track pipeline activities and update records in a timely manner. - Work closely with sales and customer service teams to achieve performance goals. - Stay informed on industry trends, regulations, and company offerings. - Participate in ongoing training and coaching initiatives. - Contribute to process improvements that enhance the client experience. Qualifications - Fluent or native-level English and Korean communication skills (written and verbal). - Proven experience in sales, customer service, client support, or a related customer-facing role. - Strong interpersonal and relationship-building skills. - Experience handling inbound and outbound phone conversations. - Excellent organizational and time-management abilities. - Experience using CRM systems and maintaining accurate records. - Ability to work independently in a remote environment. - Professional, calm, and composed approach when handling sensitive client situations. Requirements - Experience within debt settlement, debt consolidation, financial services, banking, lending, or related industries. - Background in consultative sales or lead conversion roles. - Experience working with U.S. or Canadian customers. - Familiarity with compliance-focused customer interactions. - Previous experience in a call center or high-volume sales environment. Benefits - Competitive base salary plus performance-based incentives. - Comprehensive onboarding and training program. - Ongoing coaching and professional development. - Remote work flexibility. - Supportive and collaborative team environment. - Opportunities for career growth and advancement. Interview Process - Initial Recruiter Screening - Client Interview - Final Selection & Offer
Big firm expertise with small firm customer service. With over 75 employees, MHP is the largest regional CPA firm in Wyoming. However, since our start in the early 1930s, MHP has been dedicated to personalized customer service to both our employees and clients. MHP is deeply rooted in the Cheyenne community, both figuratively and literally—not only have we been around for over 90 years, but our office is also located in the heart of downtown Cheyenne within walking distance of good food, coffee, and breweries. Tradition meets modernization. While the wild west may come to mind when you think of Wyoming, and that is a part of our history we hold dear, don’t think we’ve been left in the proverbial dust. Our city is home to topnotch restaurants, breweries, shopping, art galleries, and theater. Where you might see History and Today collide best may be Cheyenne Frontier Days, the largest and oldest rodeo in the world. Hundreds of thousands of people from all over come to Cheyenne to see the concerts, special events, and rodeo each year. If the outdoors are more your scene, Wyoming is not lacking there either. We have some of the best camping, skiing, fishing, hunting, climbing, and biking in the country. You’re more than a number. As part of our MHP team, you'll have the unique opportunity to make your mark on the company and advance your career in the area you desire. Managers and Partners have an “open door policy”, which is practically unheard of in larger firms. We encourage employees to get involved in our community as well as with each other—we host several team building and employee events every year, including holiday parties, BBQs, cornhole tournaments, Friday Nights on the Plaza (a Cheyenne summer concert series), and more! Be a part of something bigger. At MHP, we strive to not only be experts in our field but also provide superior client service to our wide variety of clientele. We are a team—always willing to give a helping hand to our coworkers when we’re able and will bend over backwards for our clients. We pride ourselves on servant leadership—we are leaders in our office and our community.
Role Description This is a unique and exciting role. The Family Services Manager/Supervisor will play a critical role in serving our high-net-worth clients and trust entities. This position focuses heavily on the preparation and review of statutory and tax-basis financial statements, as well as tax return preparation and review. You'll be leading a growing team and working in a specialized, fast-paced environment that values precision, efficiency, and client service. You’ll be entrusted with direct client interaction, supervision of a remote team, and ownership of critical deliverables. Establishing trust within the team and fostering positive relationships is a prerequisite. Success in this role requires technical proficiency, sound judgment, attention to detail, and strong leadership. Qualifications - You have a Bachelor’s degree in Accounting, Finance, or a similar field. - You are professional, personable and a team player. - You are highly organized and detail oriented. - You are able to manage tight deadlines during busy seasons with a calm, solutions-oriented approach. - You take pride in your work and deliver high-quality service. - You consider “Client First” the heart of client service. - You are eager to learn, grow and adapt in a dynamic environment. - You are comfortable working independently and collaboratively. - You thrive being challenged and have experience with fiduciary accounting and/or trust taxation. - You enjoy working in a business casual work environment and the opportunity to have a flexible work arrangement. Requirements - Lead and mentor a growing team of Family Services Associates and Seniors. - Collaborate with partners and managers on client engagements, timelines, and deliverables. - Prepare and review trust financial statements on an income tax basis, modified accrual basis, and/or statutory basis. - Oversee the preparation and review of tax returns with a high level of accuracy and due diligence. - Prepare documentation to support tax return calculations. - Review work for technical accuracy and resolve complex accounting and tax issues. - Run quarterly, monthly, and annual reports. - Conduct cash management as needed. - Lead or participate in special client projects as needed. - Communicate appropriately with clients while working on their engagement. - Stay current with relevant tax codes and accounting standards. - Use and maintain systems such as Sage Intacct and Bill.com. - Apply your knowledge to real-life situations—thinking outside of the box is encouraged. - Share your ideas and opinions with your team. - Attend professional development and training sessions regularly and apply new skills to your work. Benefits - Competitive base salary (commensurate with experience). - Retirement plan. - Health/dental/vision insurance. - Short-term and long-term disability options. - EAP benefits. - Self-managed PTO. - Experience-based recognition. - Continuing education and more. - Incentives for achieving designations/certificates that bring value to the firm.
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