Call Center Representative Remote Jobs in Massachusetts (US)

This page tracks remote call center representative openings that are location-eligible for Massachusetts.

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2,358

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$13 - $46,988

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2358 Jobs

1057 Companies

Call Center Agent

Cennox

Cennox supports the world's leading businesses for all things facilities, security, and technology.

Call Center Representative22 hours ago

Full Time Remote SeniorTeam 1,001-5,000Since 2004H1B No Sponsor

Company Site LinkedIn

• Accept and process emails/service requests/updates from clients or technicians via phone and/or email • Accurately document call information in database • Update customer with service status and call completion information • Solicit client/customer feedback to improve customer service • Troubleshoot a variety of service tickets to determine best resolution for issues and client requests • Escalate unresolved issues and trouble calls to appropriate department, on an as needed basis • Assist Field Service Technicians with service tickets, lock access, or other various workload issues • Dispatch combinations for S&G lock system, dispatch combinations/close seals for Cencon lock system, and verify safety of on-site technicians • Transfer/update service call information to and from clients and technicians by phone, email, and/or text messaging (paging) • Communicate essential information to co-workers and other departments • Coordinate with Field Service to provide timely updates to clients on open service calls • Call Management/Navigation to ensure ETA and SLA adherence by contract requirements to Clients • Stay current with emails, procedural updates, and call handling documentation • Work through Managed Source tickets as they are created in accordance with the procedures outlined in the MS Wiki • Assign the appropriate Managed Source technician to MS tickets by determining tier status

View details: Call Center Agent

United States

$20 - $23 / hour

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Call Center LPN

UnitedHealth Group

UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of

Call Center Representative1 day ago

Full Time Remote Mid Level

Company Site

Role Description The Call Center LPN serves as an extension of the CareMount clinical care team, providing telephonic clinical support for patients across Adult Primary Care, Pediatrics, and Women's Health services. Working within a centralized clinical call center, the LPN partners with providers, registered nurses, office staff, pharmacies, and other healthcare professionals to support patient care, coordinate clinical needs, and facilitate timely resolution of patient inquiries. Be part of a healthcare team where technology, people, and action come together to make a difference every day. At CareMount, you'll work alongside dedicated clinicians and support teams to deliver high-quality patient care, improve healthcare access, and positively impact the lives of the patients and communities we serve. Work Schedule: - Full-time position - Monday through Friday - Hours: 8:00 AM – 5:30 PM EST - Schedule may vary based on business needs - Observes the UnitedHealth Group (UHG) Federal Holiday Schedule - Flexibility to work remotely from anywhere within the U.S. Primary Responsibilities: - Manage and prioritize clinical requests received through EPIC in-basket messages - Provide clinical support and patient education within scope of practice - Assist patients with medication-related inquiries, refill requests, laboratory and diagnostic follow-up, and general clinical questions - Document all interactions accurately and timely within EPIC - Escalate urgent or complex clinical concerns to the appropriate RN, provider, or clinical leader - Support quality, compliance, and service excellence initiatives while maintaining patient confidentiality and HIPAA requirements - Deliver exceptional customer service by creating positive patient experiences through compassionate and professional communication Qualifications - Current, unrestricted LPN license (Compact License required) with the ability to obtain additional state licensure as required by the business - 2+ years of clinical nursing experience, primary care setting preferred - Proven solid clinical assessment, communication, and customer service skills - Proven ability to work in a fast-paced, high-volume call center environment Requirements - New York LPN licensure (preferred) - Experience with EPIC electronic health records (preferred) - Telephone triage, ambulatory care, primary care, pediatric, or women's health experience (preferred) - All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $20.00 - $36.00 per hour based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

View details: Call Center LPN

United States

$20 - $36 / hour

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Contact Center Representative, Medical Record Retrieval

Advantmed

Our mission is to improve the healthcare system by ensuring appropriate, quality care and eliminating unnecessary costs.

Call Center Representative1 day ago

Full Time Remote JuniorTeam 1,001-5,000Since 2005H1B No Sponsor

Company Site LinkedIn

• Remote Contact Center Representative: Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence. • Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records. Also responsible for scheduling appointments with providers for record collection. Responsible for scheduling appointments with providers for record retrieval. • Issue Resolution: Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication. • Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required. • Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach. • Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. • Call Volume Management: Handle a high volume of outgoing calls effectively.

View details: Contact Center Representative, Medical Record Retrieval

United States

$13 - $14 / hour

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Authorizations Support Representative IV (Team Lead)

SKYGEN

SKYGEN is the trusted partner for specialty benefits payers and government agencies responsible for the delivery and administration of dental and vision benefits. Through cutting-edge technology and service solutions, SKYGEN empowers clients to become the most efficient, effective healthcare organizations in the country.

Call Center Representative1 day ago

Full Time Remote LeadTeam 501-1,000

Role Description As an Authorizations Support Representative IV, you'll do more than process authorizations—you'll be a trusted advisor, trainer, and operational expert. This role offers the opportunity to lead cross-functional initiatives, support client implementations, mentor team members, solve complex challenges, and drive process improvements that directly impact organizational success. If you're passionate about continuous improvement, collaboration, and sharing your expertise with others, this is an opportunity to make a lasting impact. - Become a trusted expert who drives solutions, supports critical business operations, and serves as a key resource across the organization. - Share your expertise by training and mentoring team members, helping others succeed while shaping operational excellence. - Work from almost anywhere in the US with a 100% remote setup. - Standard Monday through Friday schedule typically 8 am – 5 pm CST, with opportunities to support client audits/escalations before or after normal business hours and/or on the weekend occasionally. - Provide training departmental employees on processes, systems, and applicable client information to ensure successful operations. - Inform Chief Dental Officer and/or designee of compliance results. Provide assistance and training to new and current dental consultants regarding system capabilities and requirements. Ensure consultants have all necessary resources (e.g. - clinical criteria documents, etc.) to complete the job. - Act as liaison for the team during implementation of new clients by attending cross functional meetings, understanding deliverables for department, communicating appropriately to team members, and ensuring completion of deliverables are timely and accurately. - Act as a subject matter expert on behalf of the team. Triaging requests, responding to questions and escalations from internal and external customers in a thorough and timely manner, resolving matters that may fall outside of the established workflows and serving as the main point of contact for live and desktop audits. - Assist manager and supervisor with projects related to staffing, time studies, process improvements and workflows. - Work collaboratively with manager and supervisor to identify staff quality trends that require additional training or documentation updates. - Utilize resources available to assess issues (set up, system, etc.) and locate appropriate resolution. - Update existing resources available to maintain current knowledge and understanding of dental plans coverage provided and departmental processes. - Regularly attend and participate in client and internal meetings as a representative of the team. - Review client reports and serve as the subject matter expert for accuracy. - Maintain accurate and detailed notes of work performed in the company system, as needed. - Work with the team to ensure process documents, resource tools and policies and procedures are accurate and up to date. Qualifications - High school diploma or equivalent. - 3 - 5 years of experience in a clinical dental role or other similar related experience. - Knowledge of dental procedures, terminology and codes. - Excellent organizational skills to ensure required deadlines are met. - Excellent problem solving skills to allow for the correct diagnosis of a problem along with potential solutions for resolution. - Basic computer skills. - Ability to work effectively with various personalities and work styles. - Good verbal and written communication skills. Requirements - Knowledge of Enterprise system. - Authorization processing experience. - Project coordination. Benefits The salary range is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.

View details: Authorizations Support Representative IV (Team Lead)

United States

$24 - $36 / hour

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RN Call Center Obstetrics

UnitedHealth Group

UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of

Call Center Representative1 day ago

Full Time Remote Mid Level

Company Site

Role Description As a Call Center Nurse, you will be responsible for conducting telephonic assessments with obstetric patients for nausea, vomiting, hypertension, and diabetes, and providing care coordination. You will work in a call center environment that includes both inbound and outbound calls. This position requires working two weekend days in a 4-week schedule and three holidays per year. The hours are: - 10 AM - 7 PM CST - 9 AM - 6 PM MST - 8 AM - 5 PM PST - 11:30 AM - 8:00 PM EST Primary Responsibilities: - Positively represent the Company to both internal and external customers; always maintain a professional and courteous manner. - Uphold the Optum core values in the conduct of work. - Adhere to Company privacy guidelines; ensure compliance with local, state, and federal regulations. - Assess patients prior to initiation of home care service for appropriateness of services prescribed. - Provide services according to Optum policy and the prescriber’s plan of treatment. - Individualize patient assessments based on care/services being provided and patient need. - Ensure interventions respect and encourage the patient’s ability to make choices. - Respect each patient’s rights and conduct business in an ethical manner. - Educate patients and families with a systematic approach, promoting patient understanding of treatment and services, health status, coping ability and patient/family involvement in the continuum of care or service. - Initiate the plan of treatment/care pathway based upon the analysis of information obtained and within scope of practice and certification. - Coordinate care with the patient services centers, pharmacists, dietitians, and other healthcare professionals to promote the continuum of care or service. - Accurately communicate (written/verbal) patient status information to prescribing physician and case manager in timely manner and provide necessary clinical information to Optum pharmacists and other healthcare professionals as applicable. - Provide care and services to assigned caseload in an efficient, organized manner. Maintain flexibility in assignments and scheduling. - Modify the plan of care, as appropriate, based on re-assessment, change in prescriber orders, the patient’s need for further care or services, and the achievement of identified goals within scope of practice and certification. - Complete clinical record documentation per Optum policy in a timely, complete, and accurate manner. - Provide service-related clinical support to key physicians/hospitals through personal contacts and in-services, as directed. - Participate in holiday and weekend duties as scheduled. - Ensure senior management decisions and directives are carried out. - Additional duties as assigned. Qualifications - Active, Unrestricted Compact State RN License within Residential State. - 3+ years of obstetrical experience. - Computer proficiency, to include solid data entry skills and the ability to navigate a Windows environment (Word, Outlook, Excel, and Internet). - Designated and Distraction Free workplace at home with DSL high speed Internet. Requirements - BSN (Preferred). - 5+ years of obstetrical experience (Preferred). - All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment.

View details: RN Call Center Obstetrics

United States

$29 - $52 / hour

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Healthcare Call Center Representative

Sigma Systems, Inc.

Call Center Representative2 days ago

Full Time Remote Mid Level

Role Description Sigma Systems Inc is looking to hire a Remote Healthcare Call Center Representative to work for our client based in Wilmington, DE. Due to the governmental nature of these positions, only US Citizens are eligible to apply. - Receive inbound calls; calls may involve claims status, eligibility and benefit information. - Proficient computer skills required. - Will take both Member and Provider calls. - Will be trained on the Avaya system. - Bilingual Spanish speaking candidates are welcome and encouraged to apply. - This is a high energy role and requires individuals who can adapt to changes quickly. - Will work in a fast-paced environment. - Must have empathy and the ability to control conversation/call. Qualifications - High school/GED required. - Must have customer service experience. - Call center experience preferred (this is a high call volume position). - Preferred - Health Insurance Call Center Experience. - Soft skills are very important to this role and require a level of professionalism and caring. Requirements - Attendance is critical; plan to not miss any time during the first three months of the assignment due to the pace of the training class. - Missing three days of training could result in immediate termination. - Must be able to work any shift between 8:00AM - 8:00PM. - Must be open to working the 11:30AM - 8:00PM shift, which is a daily shift. - Professional behavior, on camera training and adherence to the current Work from Home policy is required. - Work from home is not a substitute for child-care or elder care; you must be on camera and an active participant in the class. - Smoking of any type (including e-cigarettes, vape, etc.) is not permitted during the class or on the phones. Benefits - Candidates who successfully complete the training program will receive a bonus of $250, maintaining acceptable attendance and no more than three absences or occurrences. - Candidates who successfully complete the first 6 months on assignment will receive a retention bonus of $500, maintaining acceptable attendance standards. - Eligibility to convert to full-time Gateway employees after the first 6 months on assignment, depending on business needs and performance. - Candidates with 3 or more absences during the 6-week training period will be subject to having their contracts ended.

View details: Healthcare Call Center Representative

United States

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Scheduler I, Call Center

Denver Health

Visit our careers page at https://den.health/careers. We're hiring for a variety of positions!

Call Center Representative2 days ago

Part Time Remote Mid LevelTeam 5,001-10,000Since 1860H1B Sponsor

Company Site LinkedIn

Role Description We are recruiting for a mission-driven Scheduler I, Call Center Part Time 20 Hours Remote but must reside in Denver metro area to join our team! Under close supervision, serves customers by answering incoming calls utilizing Denver Health and Departmental policies/processes to resolve customer requests and directing calls to the appropriate area when necessary. Responsible for effectively screening/identifying customer requirements and taking appropriate action based on this information. Provides assistance to Denver Health staff by collecting demographic, medical complaint and key information required to facilitate appropriate patient care and call resolution. Completes computerized patient scheduling, collection of comprehensive demographic and insurance information required to facilitate timely and accurate billing of services, obtainment of pre-certification authorization and benefit information necessary for payment. Essential Functions: - Answers all calls in a courteous, respectful and helpful manner utilizing interpretation services to facilitate customer communications; performs information lookups using all sources of data to provide rapid, accurate call resolution. (20%) - Understands standardized scheduling, rescheduling, and cancellation guidelines. Schedules to appropriate provider according to patient request, provider direction, and availability according to preset approved scheduling guidelines. (20%) - Maintains continuity of work operations by documenting and communicating actions, completes activity reports and communications upon request for various Departmental functions and initiatives; keeps equipment operational by following established procedures and reporting malfunctions. (20%) - Determines requirements by working with customers; answers inquiries by clarifying desired information, researching, locating and providing information; taking action based on this information either to resolve the customer’s request or transfer appropriately. (15%) - Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%) - Educates customers on additional services by recognizing opportunities to enhance the customers experience and meet their needs; informs and guides patients to resources. (15%) - Proficient in gathering, verifying and updating demographic, financial, guarantor, insurance and patient information for new and existing patients within the practice management/electronic health record and various Denver Health computer applications. (15%) Qualifications - High School Diploma or GED Required - 1-3 years of customer service or healthcare experience Required Requirements - Familiar with a variety of healthcare concepts, practices, and procedures. - Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills. - Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures. - Knowledge of Commercial Insurance referral and authorization process is preferred. - Ability to perform basic math. - Able to type 40wpm. - Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems. Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. - Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays - 100% paid parental leave up to 6 weeks - Immediate eligibility for retirement plans with employer contribution up to 9.5% - Generous medical, dental, vision plans in addition to employer paid disability and life insurance. - Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center - Free RTD EcoPass (public transportation) - Childcare discount programs & exclusive perks on large brands, travel, and more - Tuition reimbursement & assistance - Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways - Professional clinical advancement program & shared governance - Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program - National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

View details: Scheduler I, Call Center

United States

$21 - $26 / hour

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Director, Contact Center Technology

PPLSI

Justice, Equality & Security for all

Call Center Representative2 days ago

Full Time Remote LeadTeam 5,001-10,000H1B No Sponsor

Company Site LinkedIn

• The Director, Contact Center Technology provides strategic leadership for the organization's enterprise contact center technology ecosystem, driving the vision, roadmap, governance, and execution of technology initiatives that enhance customer experience, operational efficiency, scalability, and business performance. • This role oversees enterprise platforms, leads digital transformation efforts, manages technology investments and vendor partnerships, and ensures secure, reliable, and integrated solutions that align with organizational objectives. • Develop high-performing teams, leverage data-driven decision-making, and partner with executive leadership to deliver innovative technology solutions that support long-term growth and operational excellence. • Establish the long-term vision, strategy, governance, and execution of the organization's enterprise contact center technology ecosystem. • Provides strategic leadership over the platforms, systems, and digital capabilities that enable seamless customer and member interactions across voice and digital engagement channels. • Ensures technology investments support the organization's customer experience strategy while improving operational efficiency, scalability, security, and overall business performance. • Accountable for developing and executing a comprehensive technology roadmap that aligns with corporate objectives and evolving business needs. • Evaluates emerging technologies, identifies opportunities for innovation, and leads digital transformation initiatives that leverage artificial intelligence, automation, analytics, and self-service solutions to enhance both the customer and employee experience. • Provides executive oversight for the planning, implementation, optimization, and lifecycle management of enterprise contact center platforms, including cloud telephony, omnichannel engagement, workforce optimization, quality management, customer analytics, routing solutions, and system integrations. • Ensures technology platforms remain reliable, secure, scalable, and capable of supporting business growth while maintaining high levels of system performance and availability. • Ensures technology initiatives are aligned across the organization and integrated into broader enterprise strategies. • Drives consistency, compliance, and operational excellence while balancing business agility and innovation.

Cloud

View details: Director, Contact Center Technology

United States

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Insurance Call Center Supervisor

AAA Mid-Atlantic

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Call Center Representative2 days ago

Full Time Remote Mid LevelTeam 1,001-5,000

Role Description AAA Club Alliance is seeking a Supervisor to join our dynamic Insurance Call Center Sales Team! The Supervisor would be responsible for the daily operation of the sales center in the Insurance Service Center; maintain the production of insurance sales while helping to foster a team environment and a high level of member satisfaction. The primary duties of the Insurance Call Center Supervisor are: - Lead sales associates by practicing influential supervisory techniques and fostering a Shared Values working environment. - Act as technical advisor for sales associates by being knowledgeable of all products and processes as well as available resources. - Check phone system at the start of the day and then throughout the day to assure sales associates are available and receiving calls. - Provide coaching and counseling to associates with professionalism. - Prepare monthly reports of the department’s activity and sales statistics for management. - Manage staffing needs, including hiring, supervising, training and reviewing Sales Associates. - Handle all time accounting and scheduling of sales associates. - Assist in monitoring the sales department’s performance results vs. plan. - Develop sales associate action plans. - Handle escalated customer issues that are more complex than can be handled by a sales associate. Qualifications - Associate’s degree in Business or related field or equivalent. - 5+ years of experience working in the insurance sales field including one year of supervisory experience. - An active Personal Lines or Property & Casualty License. - Excellent oral and written communication skills. - Desktop computing skills including use of standard business application software (e.g., Microsoft Word, Excel, Power Point, etc.). Requirements - The assigned schedule for this position will be: Monday through Wednesday and Friday from 9:30AM to 5:30PM EST, and Thursday from 12:45PM to 9:00PM EST. Benefits - The starting base compensation for this position is $46,988 to $87,875 salary. - For candidates located in New Jersey, the salary range is $58,043 to $87,875. - Eligible for Annual Merit Increase and Bonus. - Paid Time Off (almost 4 weeks the first year). - 8 Paid Holidays. - 401(k) plan with employer match up to 7%. - Medical, Dental, Vision and Prescription coverage. - FREE AAA membership (inclusive of product & service discounts). - FREE Life Insurance and so much more! - Up to 2 weeks Paid parental leave. - 2+ weeks of PTO within your first year. - Paid company holidays. - Company provided volunteer opportunities + 1 volunteer day per year. - Continual learning reimbursement up to $5,250 per year.

View details: Insurance Call Center Supervisor

United States

$47.0K - $87.9K / year

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Patient Service Representative

TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Call Center Representative2 days ago

Contract Remote Mid LevelTeam 10,001H1B No Sponsor

Company Site LinkedIn

Role Description One of our clients, who delivers home health solutions, in partnership with payers and providers, is seeking remote patient service coordinators to join their growing team. The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an initial assessment call with a Nurse Coach. The Patient Advocate is responsible for meeting and or exceeding weekly patient contact and engagement metrics. Monitors and supports clinicians to ensure service levels and requirements are met. The Patient Advocate will participate in the collection and documentation of all required data for end-to-end seamless care. This data generates reports and analysis to maintain the clinical program's goals. Job Responsibilities - Makes outbound calls to patients recently discharged from the hospital to schedule an initial assessment with the Nurse Coach. - Responsible for servicing patients making incoming calls with questions and/or returning messages to be scheduled with Nurse Coaches. - Understands that timely and accurate documentation is critical to the success of CareCentrix. - Provides non-clinical issue resolution and escalation of an issue to management when appropriate. - Participates in and contributes to performance and process improvement activities. - Must be committed to high quality standards. - Responsible for speaking with physicians and coordinating in-home care for the patient. - Participates and provides feedback when implementing process changes and raises opportunities to leadership ensuring compliance to policies, legal requirements and regulatory mandates. - Perform other duties as required or assigned. - Based on business needs, evening and weekend coverage may be needed. A Day in the Role - As soon as someone is discharged from the hospital, the team reaches out to help accommodate their needs. - Making outbound calls to patients to schedule nurse assessment (50-100 daily). - Reaching out to patient, explain the Nurse Coach program. - Prepare cases to be sent to the nurse coach after the initial assessment (This includes discharge information, everything the nurse coach will need prior to speaking with patient). - Making follow-up calls to patients regarding feedback on service. - Working through Salesforce platform on “bins” and completing those calls. - Some “bins” will have 50 people to call through and others 100; calls vary per day. - Pre-assessment calls could be 3.5-4 minutes on average. - Follow-up calls to check in on patients could be 2-3 minute calls on average. - Everything is provided via script and well put together to ease all situations / calls. Qualifications - 1+ years of Call Center experience is REQUIRED. - Sales/Outreach Experience and/or High-Volume Customer Service. - Experience within Healthcare is preferred (enrollment, eligibility, claims processing, collections, reimbursement, insurance verification, medical billing/coding or RELATED FIELD). - Must be available to work an 8-hour shift, in a call center, stationary environment. - Must be available to work weekends. - Must meet internet speed requirements (will be tested) / Confidential workspace. - High School Diploma or equivalent. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Hartford, CT. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 17, 2026.

View details: Patient Service Representative

United States

$18 / hour

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