Sigma Systems, Inc.

Role Description Sigma Systems Inc is looking to hire a Community Housing Coordinator to work for our client based in Pittsburgh, PA. Due to the governmental nature of these positions, only US Citizens are eligible to apply. Work Schedule: - Remote position with local travel required up to 75% (travel is reimbursable) - Must reside within one of the following Southwest PA counties: Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Fayette, Greene, Indiana, Lawrence, Somerset, Washington, Westmoreland - Schedule includes regular business hours Monday – Friday with occasional evening or weekend availability for community events Responsibilities: - Research, evaluate and analyze demographic data to identify viable housing and utility support options for members. - Identify member barriers, develop action plans, and engage in empowering interactions to guide members towards sustainable housing options and/or utility service. - Act as a liaison for members, Case Managers and housing agencies in assisting individuals and families with finding affordable, accessible housing. - Engage with members of the health plan face-to-face to support their housing needs. - Utilize the health plan's system of record to document all interactions with and related to the health plan members. - Serve as housing subject matter expert in affordable, accessible housing options. - Develop strong partnerships and collaborate with community organizations and various federal, state and local government agencies such as (HUD) and the state housing authority in identifying and finding affordable housing options for members. - Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members. - Represent the organization at community events, including events sponsored by community partners. - Other duties as assigned and requested. Qualifications - High School Diploma/GED - 1 year in community outreach or customer service - 1 year working with at-risk populations preferred - Experience in Medicaid regulations - Experience in customer service/member services within the healthcare sector - Experience working with unhoused populations Requirements - Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting quality standards for services. - The ability to interact well with peers, supervisors and customers and work as a team member. - Ability to solve problems independently and creatively; be proactive, self-directed, assertive and creative in problem solving and system planning. - Ability to handle many tasks simultaneously and respond to customers and their issues promptly. - Possess good written and oral communication skills. - Have an appreciation of cultural diversity and sensitivity towards the Medicaid population with demonstrated expertise in topics related to cultural competency, including working with members with limited English proficiency. - Be aware of issues members face related to healthcare, including transportation, childcare, lack of knowledge concerning preventive health, distrust of the system, as well as other personal, social, and financial barriers. - Must demonstrate patience and empathy when interacting with members and all internal/external customers. - Ability to establish relationships with necessary housing authorities/agencies. - Knowledge of federal and state housing laws and regulations related to housing programs, Medicaid in the state you are serving, and the Medicaid benefit package. Physical, Mental Demands And Working Conditions - Must reside within one of the following Southwest PA counties: Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Fayette, Greene, Indiana, Lawrence, Somerset, Washington, Westmoreland. - Remote position with local travel required up to 75% (travel is reimbursable). - Schedule includes regular business hours Monday – Friday with occasional evening or weekend availability for community events.

Role Description We are seeking a Healthcare Interface Developer to support data modernization initiatives for the Tennessee Department of Health. This role focuses on designing, developing, and maintaining healthcare data exchange interfaces using industry-standard interoperability protocols and the Rhapsody Integration Engine. The ideal candidate will contribute to improving public health reporting, enhancing data quality, and supporting migration from on-premises systems to cloud-based environments. - Design, develop, and deploy healthcare interfaces using HL7 v2.x, CDA, and FHIR standards - Configure and maintain Rhapsody Integration Engine (channels, connectors, mappings, transformations) - Support public health reporting initiatives including eCR, Immunization Reporting, Syndromic Surveillance, and ELR - Develop and maintain message schemas, mappings, and transformation logic - Support migration of interfaces from on-premises to cloud-based environments - Monitor interface performance, ensuring data accuracy, validation, and error handling - Troubleshoot issues related to message parsing, routing, and data integrity - Collaborate with clinical informatics teams, IT staff, and public health stakeholders - Stay current with healthcare interoperability standards and best practices Qualifications - Bachelor's degree in Computer Science, Information Systems, Health Informatics, or a related field (or equivalent experience) - 2+ years of hands-on experience developing healthcare interfaces - Experience with HL7 v2.x, CDA, and FHIR APIs - Rhapsody Integration Engine Professional Certification (Required) - Strong understanding of healthcare interoperability standards and protocols - Knowledge of HIPAA and secure healthcare data exchange requirements - Understanding of clinical workflows and healthcare data structures - Strong analytical, troubleshooting, and problem-solving skills - Excellent communication and collaboration abilities Preferred Skills - Experience supporting public health reporting systems or data modernization initiatives - Familiarity with cloud platforms (AWS, Azure, or GCP) - Experience with HL7 to FHIR migration or hybrid integration environments - Knowledge of interoperability frameworks such as TEFCA or USCDI

Role Description We are seeking an experienced Full Stack .NET Developer to support the development of a Complaint Case Management System. The role involves full lifecycle development including design, development, testing, and maintenance of scalable enterprise applications within an Agile environment. Key Responsibilities - Analyze business requirements and create technical design documents - Develop and maintain applications using best practices and coding standards - Perform unit testing, regression testing, and debugging - Create test cases, scripts, and test data - Maintain technical documentation - Work in Agile environments (sprint/release cycles) - Troubleshoot and resolve defects across environments Qualifications - 8+ years of experience developing complex web applications using modern .NET (MVC & APIs) - 8+ years of experience with advanced SQL, including data modeling and JSON manipulation - 8+ years of experience in testing, including unit testing, manual testing, and automated regression testing - 8+ years of experience with advanced JavaScript - 5+ years of experience developing applications using React JS - 3+ years of experience creating and deploying containerized applications using Docker - 1+ year of experience using AI coding tools (e.g., GitHub Copilot or similar) - 1+ year of experience with Git concepts and version control Preferred Skills - Experience with PowerAutomate or similar automation tools - Familiarity with HashiCorp stack (Nomad, Consul, Vault) - Experience with Bitbucket and Jira - Experience consuming AI services programmatically

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The MA Department of Early Education and Care seeks a highly motivated individual to provide IT Customer Service in support of the agency and its stakeholders. The Customer Service IT Support Representative will work remotely Monday through Friday during normal business hours (8:45am – 5pm). Duties and Responsibilities: - Triage incoming requests in ServiceNow for support needed in account set-up - Follow up with support requests (over Service Now ticket updates or direct outgoing phone call) to understand the extent of support request and to gather any additional information needed for issue resolution - When appropriate, merge accounts in the new LMS such that the account with the user's pre-provisioned data can be associated with their MyMassGov SSO account - Provide basic user support for other key LMS activities (e.g. enrolling and taking a course) - Conduct outgoing phone calls for support requests, routed via a new IVR option on the Background Record Check Contact Center for those educators who may be more comfortable conveying their support need over the phone Qualifications - Excellent customer support and service skills; background in IT customer service is a plus - Ability to follow written and oral instructions - Ability to exercise discretion in handling confidential information and to exercise sound judgment - Strong attention to detail and organization - Ability to maintain accurate records - Comfort in learning and working within IT systems - Proficiency in Microsoft Office applications - Knowledge of the organization of state government - Bilingual skills preferred; comfortability with using technology for translation needs, i.e. Google Translate and a telephonic translation vendor the agency has access to Requirements - Excellent customer support and service skills; background in IT customer service is a plus - Ability to follow written and oral instructions - Ability to exercise discretion in handling confidential information and to exercise sound judgment - Strong attention to detail and organization - Ability to maintain accurate records - Comfort in learning and working within IT systems - Proficiency in Microsoft Office applications - Knowledge of the organization of state government - Bilingual skills preferred; comfortability with using technology for translation needs, i.e. Google Translate and a telephonic translation vendor the agency has access to Company Description