Advantmed

• Serve as a Collaborative Physician in accordance with applicable law and terms and conditions of the NP Collaborative Practice Protocol Agreement. Fulfilling any state-specific requirement as a collaborator. • Collaborative physicians will conduct quality reviews of the NP's patient charts on a periodic basis - varies by state. These audits are established online at an established minimum chart review sample of 5%, which will be randomly selected, and an email notification will be sent to the CP. • CPs are available via phone or other electronic means of communication during our hours of operation (Monday through Friday) to consult with NPs on escalations with patient care activities. • The average time requirement is approximately 4 and 6 hours per month.

• Serve as a Collaborative Physician in accordance with applicable law and terms and conditions of the NP Collaborative Practice Protocol Agreement. Fulfilling any state-specific requirement as a collaborator. • Collaborative physicians will conduct quality reviews of the NP's patient charts on a periodic basis - varies by state. These audits are established online at an established minimum chart review sample of 5%, which will be randomly selected, and an email notification will be sent to the CP. • CPs are available via phone or other electronic means of communication during our hours of operation (Monday through Friday) to consult with NPs on escalations with patient care activities. • The average time requirement is approximately 4 and 6 hours per month.

Role Description Advantmed is looking for a part-time Collaborative/Supervising Physician. Minimal time commitment is required and this role offers a flexible, remote work schedule. This is a great opportunity for additional income! This role ensures Nurse Practitioners (NP) have a collaborative physician (CP) with whom they can seek consultation and engage in a professional dialogue about patient care activities. Requirements for physician collaboration vary from state to state. - Serve as a Collaborative Physician in accordance with applicable law and terms and conditions of the NP Collaborative Practice Protocol Agreement. - Conduct quality reviews of the NP's patient charts on a periodic basis - varies by state. - Audits are established online at an established minimum chart review sample of 5%, which will be randomly selected, and an email notification will be sent to the CP. - CPs are available via phone or other electronic means of communication during our hours of operation (Monday through Friday) to consult with NPs on escalations with patient care activities. - The average time requirement is approximately 4 to 6 hours per month. Qualifications - Successful completion of the Advantmed Credentialing process. - Current board certification. - Valid state medical, federal DEA, and Controlled and Dangerous Substances (CDS) licenses without sanctions in the state of California. Requirements - Available for provider escalation Monday through Friday. - Comfortable with having our security app on your mobile device if you are utilizing any of our programs or using your phone/computer for work. This is a NON NEGOTIABLE. Benefits - $200 flat rate per pay period for review of 5% of up to 134 completed health assessments conducted by one or more NPs. - An additional $1.50 is paid for the review of 5% of the total volume of each completed health assessment in excess of 134 in any pay period. - Example: If the Collaborative Physician oversaw Nurse Practitioners who completed 1,000 health assessments, the Collaborative Physician would review 5% (50), while still being compensated $1.50 X (1,000-134), in addition to the $200.00 flat rate.

• Remote Contact Center Representative: Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence. • Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records. Also responsible for scheduling appointments with providers for record collection. Responsible for scheduling appointments with providers for record retrieval. • Issue Resolution: Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication. • Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required. • Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach. • Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. • Call Volume Management: Handle a high volume of outgoing calls effectively.

• Remote Contact Center Representative: Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence. • Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records. Also responsible for scheduling appointments with providers for record collection. • Issue Resolution: Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication. • Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required. • Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach. • Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. • Call Volume Management: Handle a high volume of outgoing calls effectively.

Role Description We are looking for motivated individuals to join our team as Remote Contact Center Representatives. This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching provided by our experienced trainers. Gain industry knowledge and confidence as you contribute to the day-to-day verification and follow-up calls with healthcare providers, ensuring the seamless collection of patient records. - Remote Contact Center Representative: Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence. - Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records. Also responsible for scheduling appointments with providers for record collection. - Issue Resolution: Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication. - Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required. - Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach. - Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. - Call Volume Management: Handle a high volume of outgoing calls effectively. Qualifications - Experience: Ideally, possess 1+ years of call center experience, showcasing adaptability and problem-solving skills. - The ideal candidate must be bilingual, with fluency in both Spanish and English. - Communication Skills: Excellent communication skills to engage effectively with healthcare providers. - Relationship Building: Ability to build and maintain positive relationships with healthcare professionals. - Training Availability: Availability to be on video during the training period. Requirements - Attendance and Punctuality: Consistent attendance and punctuality are crucial for performing the role efficiently. - Power Backup: Ensure a reliable power backup to avoid disruptions during work hours. - High-Speed Internet: Maintain high-speed internet connectivity to perform tasks seamlessly. Benefits - Hourly Rate: $12 - Shift Hours: 08:00 am to 05:00 pm AST, including break - Job Type: Long-term Seasonal role (5-6+ months)

Handle inbound and outbound calls to schedule health assessments, address customer needs, and ensure satisfaction while building lasting relationships and meeting call center metrics for exceptional service delivery.

Role Description The ideal candidate would be someone who has 2+ years of call center experience in a target-driven environment. Experience working in an outbound sales process is a plus. Outgoing and pleasing personality on the phone. Excellent communication skills with clear diction. Good time manager. Ability to multitask and work in a challenging environment. Ready to learn and grow. Go-getter mindset. Key Responsibilities - Answering or making calls to members to book appointments for their no-cost In-home Health Assessments. - Learn about and address customer needs, complaints, or other service issues. - Responding efficiently and accurately to callers, explaining possible solutions/rebuttals, and ensuring that customers feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. - Building lasting relationships with customers and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service. - Making sales or recommendations for products or services that suit client needs better. - Taking part in training and other learning opportunities to expand knowledge of the company and position. - To be available on meetings on camera as and when needed. - Adhering to all company policies and procedures. - Additional ad-hoc tasks as assigned by the Call Center Supervisor. Qualifications - Outgoing personality and sales approach. - Solid work history, citing any recognition and promotion. - Ability to thrive in a fast-paced, energetic environment doing multi-tasking on the system while talking to the customer on the phone. - Customer service or other directly related experience is a plus. - Ability to collaborate and be a team player. - Various software and data entry proficiency, including MS Office. - Ability to type 40Wpm, 60Wpm is preferred. - Strong communication and time management skills. - Supreme ability to demonstrate customer empathy and build a connection with excellent customer diplomacy skills. - Problem solver, ability to multi-task, think creatively, and escalate issues and ideas to solve these issues. - Honesty and integrity. Competency - Excellent attendance and work record. - Ability to professionally articulate customer call scripts. - Exceptional customer service and active listening skills. - Ability to empathize and manage personal emotions. - Ability to function as an effective team member. - Ability to internalize and follow protocols/guidelines. - Demonstrate excellent oral and written communication skills; correct spelling is a must. - Strong time management skills and decision-making skills. - Strong computer skills required. - Must have a working knowledge of MS Office applications: Word, Excel, and Outlook. - Ability to be flexible with schedule (between hours of 6 am PST - 6 pm PST Monday through Friday, possible Saturday hours) and adapt to change.

Role Description Advantmed is seeking highly organized and detail-driven (Remote) Support Executives to support our In-Home Assessment (IHA) operations. This role is responsible for coordinating administrative workflows, member activities, and provider visit logistics to ensure smooth field execution. This role is heavily focused on coordination, data accuracy, and operational efficiency in a fast-paced healthcare environment. Work Schedule: - Shift Hours: 4:00 AM – 1:00 PM PST / 5:00 AM – 2:00 PM PST - Weekend Coverage: Occasional (1-2 weekends per month, as needed) Key Responsibilities: - Manage administrative workflows for member activities - Coordinate pre-visit preparation, routing, and post pre-visit documentation - Process and manage: - Member letters and communication workflows - Task routing and internal queues - Support provider-related operations, including: - Visit coordination logistics - Gift card tracking and handling processes - Perform routing and scheduling support for onshore provider visits using mapping tools - Maintain accurate records, trackers, and system updates - Assist in payroll preparation activities - Ensure timely task completion while maintaining high data accuracy standards Qualifications - 2+ years of experience in administrative support, dispatching, or customer service roles - Proficiency in Microsoft Excel and general computer applications - Experience using routing/navigation tools (e.g., MapQuest, Google Maps) - Strong attention to detail and organizational skills - Ability to manage multiple tasks and meet deadlines in a structured environment - Comfortable working early morning PST hours Requirements - Prior experience in a healthcare or medical environment - Familiarity with care coordination or provider operations workflows - Experience handling sensitive data in a HIPAA-compliant environment Benefits - Hourly Rate: $14.00 – $16.00 per hour (based on experience and qualifications) - Comprehensive benefits package (medical, dental, vision, etc.) - Company-provided laptop and external monitor

Role Description Advantmed is seeking highly organized and detail-driven (Remote) Support Executives to support our In-Home Assessment (IHA) operations. This role is responsible for coordinating administrative workflows, member activities, and provider visit logistics to ensure smooth field execution. This role is heavily focused on coordination, data accuracy, and operational efficiency in a fast-paced healthcare environment. Work Schedule: - Shift Hours: 4:00 AM – 1:00 PM PST / 5:00 AM – 2:00 PM PST - Weekend Coverage: Occasional (1-2 weekends per month, as needed) Key Responsibilities: - Manage administrative workflows for member activities - Coordinate pre-visit preparation, routing, and post pre-visit documentation - Process and manage: - Member letters and communication workflows - Task routing and internal queues - Support provider-related operations, including: - Visit coordination logistics - Gift card tracking and handling processes - Perform routing and scheduling support for onshore provider visits using mapping tools - Maintain accurate records, trackers, and system updates - Assist in payroll preparation activities - Ensure timely task completion while maintaining high data accuracy standards Qualifications - 2+ years of experience in administrative support, dispatching, or customer service roles - Proficiency in Microsoft Excel and general computer applications - Experience using routing/navigation tools (e.g., MapQuest, Google Maps) - Strong attention to detail and organizational skills - Ability to manage multiple tasks and meet deadlines in a structured environment - Comfortable working early morning PST hours Requirements - Prior experience in a healthcare or medical environment - Familiarity with care coordination or provider operations workflows - Experience handling sensitive data in a HIPAA-compliant environment Core Competencies - Detail orientation and accuracy - Time management and prioritization - Process adherence and accountability - Strong coordination and communication skills - Adaptability in a fast-paced, remote work environment Work Environment & Requirements - Fully remote role within the U.S. - Stable internet connection required - Ability to work designated PST hours consistently Compensation & Benefits - Hourly Rate: $14.00 – $16.00 per hour (based on experience and qualifications) - Comprehensive benefits package (medical, dental, vision, etc.) - Company-provided laptop and external monitor