This page tracks remote bilingual openings that are location-eligible for Arizona.
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Role Description We are looking for compassionate, detail-oriented, and service-driven Healthcare Professionals to join MyOutDesk as Virtual Professionals supporting U.S.-based healthcare organizations. In this role, you will provide administrative, operational, or customer support that helps healthcare providers deliver efficient, high-quality patient care. Depending on the client's needs, your responsibilities may include: - Patient coordination - Medical scheduling - Insurance verification - Medical documentation - Customer service - Healthcare operations - Other non-clinical support functions Success in this role requires strong communication skills, exceptional attention to detail, the ability to handle sensitive information with professionalism, and a commitment to delivering outstanding service in a fast-paced healthcare environment. If you're passionate about supporting healthcare teams and making a meaningful impact behind the scenes, we'd love to have you join MyOutDesk. Qualifications - Fluent in English with a C2 level (spoken and written) - 3+ years of experience in the U.S. healthcare industry (providers, insurance, care coordination, billing, or similar) - Proficiency in office software (MS Office, Google Workspace) and comfort with CRMs and multiple web-based tools - Exceptional attention to detail and accuracy in data entry - Effective time management skills and ability to prioritize tasks across a queue - Self-motivated with a proactive approach to problem-solving - Working familiarity with the U.S. healthcare system, providers, and insurance plans - A Bachelor's degree in a related field is preferred Requirements - Provide administrative and operational support to healthcare providers, clinics, and healthcare organizations - Communicate professionally with patients, healthcare providers, insurance companies, and other stakeholders via phone, email, or chat - Accurately document, update, and maintain patient and healthcare records in accordance with established procedures - Assist with appointment scheduling, patient coordination, insurance verification, referrals, and other healthcare support tasks as required - Perform data entry, research, and information verification while maintaining a high level of accuracy and attention to detail - Monitor assigned work queues, prioritize tasks, and meet productivity, quality, and turnaround time expectations - Collaborate with clients and internal teams to ensure efficient workflows and timely resolution of inquiries - Maintain confidentiality and handle sensitive patient information in compliance with applicable privacy and security standards - Identify opportunities to improve processes and contribute to operational efficiency and service excellence - Perform other healthcare administrative and support functions based on client needs and business requirements Benefits - Competitive salary based on experience - Immediate payroll enrollment from Day 1 — fully registered under Peruvian labor law (Régimen General) - 100% statutory benefits — CTS, gratificaciones, vacaciones, and AFP/ONP contributions per Peruvian regulations - Private health insurance — Rímac EPS coverage from the start - Long-term career placement with a single dedicated U.S. client - Fixed U.S. business hours — no rotating shifts - Exposure to U.S. business standards, tools, and professional culture - Career growth opportunities — many of our Associates grow with the same client for years
GoLean To Grow Fast | We Place Reliable & Cost-Effective Virtual Medical Assistants In Your Healthcare Practice
Role Description This is a phone-focused and administrative role for someone who is calm, compassionate, organized, and confident communicating in both English and Spanish. You will help new and existing patients feel supported while coordinating intake, scheduling, insurance, specialized treatment requests, and general office workflows. Because this role supports mental health patients, strong emotional awareness, patience, accuracy, and professionalism are essential. Key Responsibilities - Patient Intake and Scheduling - Answer inbound calls professionally and compassionately. - Contact new patient leads promptly and help move qualified inquiries toward a scheduled appointment. - Gather and document patient, insurance, referral, and intake information. - Schedule and reschedule appointments using PracticeQ and Google Calendar. - Manage weekly meetings, including billing reviews, Psycle patient updates, and office meetings. - Update lead statuses and scheduling outcomes accurately. - Maintain professional communication with patients and family representatives. - Patient Screening and Care Coordination - Screen patients for TMS and Spravato services based on the practice's established process. - Collect required information and communicate next steps clearly. - Coordinate Psycle-referred patients and maintain accurate status updates. - Submit and track MRI requests. - Follow up on pending patient requirements and escalate concerns when needed. - Insurance and Authorization Support - Verify insurance coverage, eligibility, copays, deductibles, coinsurance, and estimated patient responsibility. - Use insurance websites and payer portals to obtain benefit information. - Assist with SCA, LOA, and prior authorization requests. - Support Spravato authorization and insurance-related workflows. - Document verification and authorization results accurately in the appropriate system. - Billing and Office Support - Assist with EOB checks and weekly claims reviews. - Identify missing information or items requiring billing follow-up. - Complete limited QuickBooks tasks when needed. - Provide administrative support to the nurse practitioner and office manager. - Maintain accurate records across PracticeQ, Excel, Google Calendar, and other platforms. Qualifications - Fluent in English and Spanish. - Previous experience in patient intake, scheduling, front desk support, care coordination, or healthcare administration. - Experience handling inbound and outbound healthcare calls. - Knowledge of insurance verification, eligibility, copays, deductibles, and patient responsibility. - Comfortable following established scripts, procedures, and workflows. - Strong communication, organization, and documentation skills. - Calm and professional when supporting patients in sensitive or emotional situations. - Reliable and able to remain focused during phone-heavy shifts. - Able to work 40 hours per week. Nice-to-Have Qualifications - Experience supporting a U.S. mental health, behavioral health, psychiatry, or therapy practice. - Experience using PracticeQ. - Experience with TMS or Spravato patient workflows. - Knowledge of QuickBooks. - Experience using Spruce for calls, texts, and contact management. - Familiarity with Availity and insurance payer websites. - Experience with EOB review, claims follow-up, prior authorizations, SCA, or LOA requests. - Experience coordinating MRI requests or specialty treatment services. Who We're Looking For - Warm, patient, and easy to talk to. - Confident communicating in both English and Spanish. - Comfortable helping patients who may feel nervous, overwhelmed, or uncertain. - Fast and consistent with patient and lead follow-up. - Accurate with scheduling, insurance information, and documentation. - Able to manage several workflows while staying organized. - Comfortable working independently and escalating concerns appropriately. - Interested in a stable, long-term role within a mental health practice.
At NAVEX, we believe a thriving future begins with smart governance, risk and compliance decisions today. NAVEX was the first organization in the world to offer whistleblower helplines through our EthicsPoint® hotline and incident management software. We also launched the nation’s first compliance-focused eLearning solution. For more than 35 years, we’ve worked with global organizations to provide a comprehensive suite of solutions to manage their GRC programs. Over 13,000 companies worldwide trust NAVEX GRC software to protect their reputation, people and assets. Join our team
Role Description As our Bilingual Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive. As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth, and your contributions will directly impact our organizational goals! You'll thrive in this remote role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next! Qualifications - Outstanding customer service skills with strong customer and results orientation - The ability to demonstrate emotional resilience - Weekend availability is required—applicants must be able to work at least one weekend day per week - A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload - Minimum typing speed of 35 WPM - The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail - Experience using MS Office and the ability to easily navigate proprietary software applications - Culture Agility - AI Readiness Requirements - Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters - Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller’s needs are met - Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details - Hold all reports in strict confidence, both internally and externally - Assist with special projects and other departmental responsibilities as assigned - Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time Benefits - Meaningful Purpose: Your work helps organizations operate with integrity and protect their people—at a scale few companies can match - High-Performance Environment: We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career - Candid, Supportive Culture: We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement - Growth That Matters: You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth - Rewards for Results: We provide clear, competitive compensation designed to recognize measurable outcomes and real impact
End-to-End Virtual Staffing Solutions | Hire Simply, Scale Quickly
• Answer inbound patient phone calls in both English and Spanish. • Coordinate patient intake and appointment scheduling. • Assist patients with appointment preparation and follow-up instructions. • Coordinate laboratory orders and diagnostic testing. • Guide patients through the preoperative medical clearance process. • Escalate clinical questions appropriately to healthcare providers. • Prepare physician notes and supporting documentation. • Fax medical records and clinical documentation. • Coordinate communication with referring providers and healthcare partners. • Maintain accurate patient records within practice systems. • Update patient information and appointment statuses. • Communicate professionally with patients, providers, and partner organizations. • Monitor and respond to email communications promptly. • Manage multiple administrative workflows while meeting time-sensitive deadlines. • Maintain organized and accurate patient documentation. • Assist with general operational and administrative tasks as assigned.
• Provide psychiatric and substance use disorder treatment to patients remotely through telemedicine • Conduct Psychiatric Diagnostic Evaluations for General Mental Health and Substance Use Disorder • Manage psychopharmacological treatment for all psychiatric diagnosed conditions • Provide supportive psychotherapy and motivational interviewing • Coordinate care between psychiatric and substance use treatment and other medical services • Complete forms and documentation for patient care needs • Work with a multidisciplinary team including PCP's, Pediatricians, OB/GYN, counseling, peer supports
A Risk-Transfer, Care Coordination Company
• Assesses and analyzes the injured worker's medical, behavioral and/or vocational status, utilizing Carisk’s patient-centered, strengths-based biopsychosocial approach. • Assists in developing a Care Coordination plan to help the patient achieve maximum functional improvement. • Engages with the patient, current and potential providers as well as vocational and social support systems and other stakeholders externally. • Engages with Carisk’s Clinical, Quality, Provider Relations and other teams internally. • Manages a patient’s progress towards the desired outcomes via a customer facing monthly progress report. • Arranges referrals, consultations, therapeutic services, and confers with other specialists regarding course of care and treatment. • Accurately reports all cases, activity and hours associated in accordance with customer-specific guidelines and consistent with Carisk documentation practices. • Attends all meetings and conference calls as requested by Carisk Clinical and Administrative teams. • Maintains any required credentials and adheres to all codes of ethics required by these credentials. • Performs various professional duties as assigned by management.
At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care. Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.
Role Description We are seeking a motivated and detail-oriented LVN/LPN to join our Chronic Care Management team. In this role, you will play a critical role in patient care by conducting high-volume outbound patient calls in a call center environment, including: - Comprehensive assessment calls - Developing and educating patients on care plans - Performing Behavioral Health Integration (BHI) assessments - Assisting patients with medical device troubleshooting Key Responsibilities: - Operate in a high-volume clinical call center environment, managing a combination of inbound and outbound telephonic patient interactions throughout each shift - Conduct outbound phone calls to check in on patients and address health concerns, maintaining an expected call volume of 70 to 90 calls per day - Handle inbound phone calls with efficiency and professionalism, triaging and routing appropriately based on clinical urgency in a fast-paced and queue-based environment - Route non-clinical inbound calls to the appropriate departments across the company, ensuring minimal hold times and a positive caller experience - Conduct and document monthly Chronic Care Management (CCM) care plan calls, ensuring patients receive timely outreach and comprehensive care coordination in line with program requirements - Collaborate with providers to coordinate timely and effective patient care via telephonic communication - Accurately document all patient interactions in our clinical platform in real time, ensuring documentation is completed during each call - Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, call handle times, response times, and adherence to protocol standards - Adapt to fluctuating call volumes and shifting priorities throughout the day while maintaining a high standard of patient care - Adapt to ongoing clinical process changes and updated workflows as the department evolves to meet operational and patient care needs - Pivot to different workflows as needed, including CCM adherence calls, patient onboarding calls, and comprehensive chart reviews, particularly toward the end of each month to support departmental goals - Maintain compliance with company policies and applicable regulations - Perform other duties as assigned Qualifications - Active LPN/LVN Compact License required - Passionate about patient care, possessing the ability to relate with empathy and compassion - Strong communication and organizational skills - Proficient with computers, EMRs, and telehealth tools Requirements - At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus) - Previous call center, teleservice, or high-volume phone-based work experience preferred Benefits - Competitive base pay: $24-$26/hr - Shift Differentials: - Evening Differential: +$1.50/hour for hours worked after 7:00 PM - Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM - Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday - Additional Compensation (If Applicable): - Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout - Monthly Bonus Potential: Up to $1,500 - 5% Bilingual Pay Allowance - Benefits Include: - 11 Paid Company Holidays annually - Paid Time Off (PTO) - Medical, Dental, Vision, and supplemental insurance options - 401(k) Plan with 3.5% Company Match - Company-provided equipment
Inova describes itself as the leading nonprofit healthcare provider in northern Virginia. The organization is on a mission to provide world-class healthcare to the people it serves
Role Description Inova Health is looking for a dedicated Patient Financial Services Representative 4 to join our Resolution team. This role will be full-time day shift from Monday - Friday, 8:00am - 5:00pm, Remote Role. Must be Bilingual Spanish. Remote Eligibility: This position is eligible for remote work for candidates residing in the following states: - VA - MD - DC - DE - FL - GA - NC - OH - PA - SC - TN - TX - WV The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for: - Timely and accurate editing, submission, and/or follow-up of assigned claims. - Processing claims for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensuring that all assigned claims meet clearinghouse and/or payer processing criteria. - Ensuring appropriate follow-up on assigned work lists while meeting all departmental productivity and quality review standards. - Informing management of issues and potential resolutions regarding problems with the claims process. - Providing support, education, and guidance to team members while performing duties, as assigned, in the absence of the supervisor or manager. Qualifications - Associate Degree or an additional three years of experience appropriate to the position under consideration. - 3 years of experience in revenue cycle, finance, customer service or data analytics. Requirements - Expertise in Insurance Follow-Up Resolutions highly preferred. - Proficiency in hospital billing systems (e.g., Epic) and insurance verification portals. - Extensive understanding of Medicaid, Medicare, commercial insurance, and self-pay policies. - Familiarity with HIPAA regulations and hospital financial assistance programs. - Ability to analyze patient accounts, identify discrepancies, and resolve billing or insurance issues effectively. Benefits - Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. - Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. - Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. - Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. - Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules. Company Description We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
You’re driven to protect and serve. We’re driven to help you succeed.
• Courses will be taught in Spanish. • Bilingual faculty (English/Spanish) effectively communicate in both languages, both verbally and in writing, to support our diverse student population. • Faculty play a vital role in creating a rewarding online learning experience for students by engaging them, challenging them, and supporting them. • They contribute to and participate in a range of activities related to effectiveness and excellence in teaching and student retention. • Faculty members maintain expertise in their discipline, adhere to APUS guidelines, processes, and methods, and remain responsive to mentoring and coaching that fosters ongoing professional growth. • All APUS faculty are required to complete the “Engaging the First‐Year Student Certification” course (APUS110), offered through the Center for Teaching and Learning (CTL). It must be completed within six months of the hire date. • In addition, Graduate Faculty must complete the Graduate Faculty Certification (APUS501) within 90 days of hire.
Bilingual Care Manager, Telephonic Nurse Location: Remote, Illinois Remote Job:Remote Job: Yes widget:Full time Category:Nursing Humana Job ID:R-421211 Description Become a part of our caring community The Bilingual Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. As a Bilingual Telephonic Nurse Care Manager with FIDE in Illinois, you will play a pivotal role in truly transforming the lives of our members. By providing personalized assessments, ongoing care planning, and expert guidance over the phone, you will help members overcome barriers to care, manage chronic conditions, and connect with vital resources—empowering them to achieve and maintain their best possible health. Your clinical expertise and compassionate support will have a lasting impact, helping individuals and families navigate complex health challenges and improving their overall well-being. Join our team to make a difference, one member at a time. - You will work as an assigned member population in Illinois over the phone performing health assessments, care planning, and education on chronic conditions and any gaps in their health care plans. - You will employ a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. - You will identify and resolves barriers that hinder effective care. - You will ensure patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. - You will navigates multiple systems. Use your skills to make an impact Required Qualifications - Bilingual in English/Spanish - Bachelor's degree in nursing or health Related Field - Licensed Registered Nurse (RN) in the (appropriate state) with no disciplinary action - Minimum of 3 years of clinical acute care experience as a licensed RN Preferred Qualifications - Experience with case management, discharge planning and patient education for adult acute care. - Managed care experience. - Certified Case Manager (CCM). - Prior experience with Medicare & Medicaid recipients. - Experience with health promotion, coaching and wellness. - Knowledge of community health and social service agencies and additional community resources Additional Information - Workstyle: Remote, work from home. - Work Location: Illinois preferred. - Typical workdays/hours: Monday – Friday, 8:00am – 5:00pm CST, occasional flexibility in scheduling may be required to accommodate member needs. - Scheduled Weekly Hours: 40 Work at Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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