ACC PREMIERE

Role Description At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote Customer Service Representative. Please note: if you live in CT or NJ near our offices you may be required to come in when necessary. Responsibilities - Handle customer inquiries and complaints - Maximize every sales opportunity by upselling and cross-selling profitable products - Document and update customer records based on interactions - Maintain a knowledge base of the evolving products and services - Increase customer retention by implementing creative problem-solving skills - Handle numerous customer inquiries promptly, accurately, and efficiently Qualifications - Minimum of 2 years customer service experience in a call center environment - Experience supporting luxury brand products and services - Experience supporting home appliances - Positive and professional demeanor - Excellent written and verbal communication skills both English and Spanish - Minimum HS diploma, college preferred - Experience with diagnosing and troubleshooting - Has experience supporting consumer products and/or services Training - Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.) - Systems training (How to use CRM and ACD Tools) - Remote training (via the video conference platform Zoom) - 100% Attendance Benefits - We inspire and develop employees to be able to effectively empathize with consumers. - We create experiences that provide promotion opportunities from within. - We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture! EEO Statement ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Role Description In this position you will be representing a national building maintenance company. Customers contracted with this company submit requests for service, primarily through email but occasionally calls as well. You and our team of Dispatch Coordinators will be the primary contact between our client and their customers for all their service needs. - Process customer and client requests in our clients system - Dispatch service requests to local technicians and vendors - Document and communicate the life cycle of the service request to both customer and vendor via customer systems and email Qualifications - Minimum of 2 years’ customer service experience in a call center environment - Experience with diagnosing and troubleshooting technology Requirements - Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction - Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company - Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients - Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise Benefits - Health, dental, vision, and life insurance - 401(k) - Daily Pay - Employee assistance program - Gym membership subsidy - Referral Program

Role Description At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote French Customer Service Representative. Responsibilities: - Handle customer inquiries and complaints - Maximize every sales opportunity by upselling and cross-selling profitable products - Document and update customer records based on interactions - Maintain a knowledge base of the evolving products and services - Increase customer retention by implementing creative problem-solving skills - Handle numerous customer inquiries promptly, accurately, and efficiently Qualifications - Minimum of 2 years customer service experience in a call center environment - Experience supporting luxury brand products and services - Experience supporting home appliances - Positive and professional demeanor - Excellent written and verbal communication skills - Minimum HS diploma, college preferred - Experience with diagnosing and troubleshooting - Must be fluent in English and Canadian French (written and verbal) - Has experience supporting consumer products and/or services Training - Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.) - Systems training (How to use CRM and ACD Tools) - Remote training (via the video conference platform Zoom) - 100% Attendance Benefits - We inspire and develop employees to be able to effectively empathize with consumers. - We create experiences that provide promotion opportunities from within. - We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture! EEO Statement ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Job DetailsLevel: EntryJob Location: Platteville Office - Platteville, WI 53818Position Type: Full TimeEducation Level: High SchoolSalary Range: $14.00 - $14.00 HourlyAre you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have healthcare scheduling, customer service, and call center experience, we want to hear from you! We are hiring remote positions for candidates in the state of Wisconsin. Pay rate: $14.00/hour You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We’re committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress‑free so patients can focus on their health. KEY RESPONSIBILITIES: Deliver exceptional customer service while handling escalated or complex member interactions Consult with members to understand their needs and identify the most appropriate transportation options Communicate clearly and professionally using strong verbal communication skills Adapt your approach to support a wide range of member personalities, needs, and situations Use positive, empathetic language to represent yourself and the company in a professional manner WORK ENVIRONMENT AND WORKSPACE: A dedicated home office workspace, ideally a separate room with its own door Sufficient space to properly set up the workstation Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high‑speed internet connection Three available power connections — either three outlets or a power strip Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours No personal disruptions during scheduled hours (e.g., loud music, non‑work‑related phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment Ability to adhere to a 40‑hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours PREFERRED SKILLS: Minimum of 2 years’ customer service experience in a call center environment Experience with diagnosing and troubleshooting technology REQUIRED SKILLS: Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise TRAINING INCLUDES: Systems Training Live Remote Training Dayshift Training 100% attendance is required during training period SCHEDULE: 8-hour shift Full-time only First shift (mornings and afternoons) Client - assigned breaks (changes daily, based on the clients' needs) Schedules are assigned in the interview process and will remain permanent BENEFITS: Health, dental, vision, and life insurance 401(k) Daily Pay Employee assistance program Gym membership subsidy Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions! Qualifications

Job DetailsLevel: EntryJob Location: Brownsville Office - Austin, TX 78735Salary Range: $12.50 - $13.00 HourlyWork From Home-Customer Service Spanish/English Bi-Lingual ***Equipment Provided*** ***Paid Training*** At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote Bilingual Spanish Customer Service Representative RESPONSIBILITIES: Handle customer inquiries and complaints in both English and Spanish Maximize every sales opportunity by upselling and cross-selling profitable products Document and update customer records based on interactions Maintain a knowledge base of the evolving products and services Increase customer retention by implementing creative problem-solving skills Handle numerous customer inquiries promptly, accurately, and efficiently PREFERRED SKILLS: Minimum of 2 years customer service experience in a call center environment Experience supporting luxury brand products and services Experience supporting home appliances Positive and professional demeanor Excellent written and verbal communication skills both English and Spanish Minimum HS diploma, college preferred Experience with diagnosing and troubleshooting Has experience supporting consumer products and/or services. TRAINING: Product training (Understanding of our clients range of products, ingredients, application, adverse effects, etc.) Systems training (How to use CRM and ACD Tools) Remote training (via the video conference platform Zoom) 100% Attendance WHY US? We inspire and develop employees to be able to effectively empathize with consumers. We create experiences that provide promotion opportunities from within. We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture! EEO Statement: ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Qualifications

Role Description Are you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have healthcare scheduling, customer service, and/or call center experience, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, KS, NC, OH, OK, PA, SC, TN, TX, and WV! Pay rate $11.50/hour Responsibilities - Deliver exceptional customer service while handling escalated or complex member interactions - Consult with members to understand their needs and identify the most appropriate transportation options - Communicate clearly and professionally using strong verbal communication skills - Adapt your approach to support a wide range of member personalities, needs, and situations - Use positive, empathetic language to represent yourself and the company in a professional manner Work Environment and Workspace - A dedicated home office workspace, ideally a separate room with its own door - Sufficient space to properly set up the workstation - Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high-speed internet connection - Three available power connections — either three outlets or a power strip - Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on-site work environment - Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours - No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or interruptions from household members) to ensure a quiet, distraction-free environment - Ability to adhere to a 40-hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times - Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours Preferred Skills - Minimum of 2 years’ customer service experience in a call center environment - Experience with diagnosing and troubleshooting technology Required Skills - Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction - Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company - Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients - Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise Training Includes - Systems Training - Live Remote Training - Dayshift Training - 100% attendance is required during training period Schedule - 8-hour shift - Full-time only - First shift (mornings and afternoons) - Second shift (mid mornings and late afternoon) - Schedules will include a weekend shift - Client-assigned breaks (changes daily, based on the clients' needs) - Schedules are assigned in the interview process and will remain permanent Benefits - Health, dental, vision, and life insurance - 401(k) - Daily Pay - Employee assistance program - Gym membership subsidy - Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions!

Job DetailsLevel: ExperiencedJob Location: Remote, PA - PAEducation Level: High SchoolSalary Range: $11.50 - $11.50 HourlyAre you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need for this position. If you have customer service, retail sales, and call center experience, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, KS, NC, OH, OK, PA, SC, TN, TX, and WV! Pay rate $11.50/hour OVERVIEW: We are seeking customer-focused, detail-oriented Remote Customer Service Agents to support a leading apparel brand. In this role, you will assist customers with placing orders, product inquiries, order tracking, and issue resolution. This is a fast-paced, high-volume environment requiring strong communication skills, empathy, and problem-solving abilities. This is a seasonal position with the potential to transition into a permanent role. Candidates who consistently meet performance and attendance expectations may be considered for future opportunities within the organization. Please note that if offered a subsequent position, schedule changes may apply, including the possibility of weekend or adjusted hours. KEY RESPONSIBILITIES: Handle inbound customer interactions via phone, email, and/or chat Assist customers with placing, modifying, and tracking orders Provide accurate product information including sizing, availability, and pricing Resolve customer concerns related to shipping, returns, and exchanges Navigate multiple systems to document interactions and process requests Maintain a professional and positive tone while delivering exceptional service Meet or exceed performance metrics (e.g., quality, productivity, attendance, customer satisfaction) WORK ENVIRONMENT AND WORKSPACE: A dedicated home office workspace, ideally a separate room with its own door Sufficient space to properly set up the workstation Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high‑speed internet connection Three available power connections — either three outlets or a power strip Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours No personal disruptions during scheduled hours (e.g., loud music, non‑work‑related phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment Ability to adhere to a 40‑hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours PREFERRED SKILLS: Minimum of 2 years’ customer service experience in a call center environment Experience in eCommerce or retail apparel support Familiarity with order management systems (OMS) or CRM tools Experience handling high volume seasonal demand REQUIRED SKILLS: Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise TRAINING INCLUDES: Systems Training Product Training Live Remote Training Dayshift Training 100% attendance is required during training period SCHEDULE: 8-hour shift Full-time only First shift Schedules are assigned in the interview process and will remain permanent BENEFITS: Health, dental, vision, and life insurance 401(k) Daily Pay Employee assistance program Gym membership subsidy Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions! Qualifications

Job DetailsLevel: EntryJob Location: Remote, OK - OKEducation Level: High SchoolSalary Range: $11.50 - $12.00 HourlyAre you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have healthcare scheduling, customer service, and/or call center experience, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, KS, NC, OH, OK, PA, SC, TN, TX, and WV! Pay rate $11.50 - $12.00/hour RESPONSIBILITIES: You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We’re committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress‑free so patients can focus on their health. Key Responsibilities: Deliver exceptional customer service while handling escalated or complex member interactions Consult with members to understand their needs and identify the most appropriate transportation options Communicate clearly and professionally using strong verbal communication skills Adapt your approach to support a wide range of member personalities, needs, and situations Use positive, empathetic language to represent yourself and the company in a professional manner WORK ENVIRONMENT AND WORKSPACE: A dedicated home office workspace, ideally a separate room with its own door Sufficient space to properly set up the workstation Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high‑speed internet connection Three available power connections — either three outlets or a power strip Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours No personal disruptions during scheduled hours (e.g., loud music, non‑work‑related phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment Ability to adhere to a 40‑hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours PREFERRED SKILLS: Minimum of 2 years’ customer service experience in a call center environment Experience with diagnosing and troubleshooting technology REQUIRED SKILLS: Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise TRAINING INCLUDES: Systems Training Live Remote Training Dayshift Training 100% attendance is required during training period SCHEDULE: 8-hour shift Full-time only Second shift (mid-morning - evenings) Schedules will include a weekend shift Client - assigned breaks (changes daily, based on the clients' needs) Schedules are assigned in the interview process and will remain permanent BENEFITS: Health, dental, vision, and life insurance 401(k) Daily Pay Employee assistance program Gym membership subsidy Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions! Qualifications

Job DetailsLevel: EntryJob Location: Montoursville Office - Montoursville, PA 17754Salary Range: $11.50 - $12.00 HourlyWork From Home-Customer Service ***Equipment Provided*** ***Paid Training*** At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry. We are currently hiring professionals to work in the role of: Remote Customer Service Representative RESPONSIBILITIES: Handle customer inquiries and complaints Document and update customer records based on interactions Maintain a knowledge base of the evolving products and services Increase customer retention by implementing creative problem-solving skills Handle numerous customer inquiries promptly, accurately, and efficiently PREFERRED SKILLS: Minimum of 2 years customer service experience in a call center environment Experience supporting brand products and services Positive and professional demeanor Excellent written and verbal communication skills Minimum HS diploma, college preferred Experience with diagnosing and troubleshooting Has experience supporting consumer products and/or services. TRAINING: Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.) Systems training (How to use CRM and ACD Tools) Remote training (via the video conference platform Zoom) 100% Attendance WHY US? We inspire and develop employees to be able to effectively empathize with consumers. We create experiences that provide promotion opportunities from within. We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture! Home Environment and Work Space: Dedicated home office workspace, preferably a separate room with its own door Adequate space to set up the workstation Ability to hardwire internet (plug directly into your router) Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower) Agents are responsible for maintaining the workspace in a safe condition Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to: Loud music Non-work-related phone calls Other household members You are scheduled on the phone throughout the entirety of your shift. It’s essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours. EEO Statement: ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Qualifications

Job DetailsLevel: EntryJob Location: Dubuque Office - Dubuque, IA 52001Salary Range: $11.50 - $11.50 Hourly Inbound Customer Service Representative Foodies wanted! Do you love hosting get-togethers, sharing recipes, or just enjoy talking about food? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you enjoy working with people, are passionate about providing top-notch customer service, and have experience in customer service and/or data entry, we want to hear from you! Responsibilities: Effectively address and resolve consumer questions or concerns Clearly document and update consumer records based on interactions Accurately and efficiently manage multiple consumer interactions Home Office and Workspace: Dedicated home office workspace, ideally a separate room with its own door Adequate space to set up the workstation Ability to hardwire internet (direct connection to your router) Three power connections – either three outlets or a power strip Maintain the workspace in a safe condition No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members) Continuous phone availability throughout your shift; flexibility to handle non-work-related tasks is not possible Preferred Skills: High school diploma required; college education preferred Minimum of 2 years of customer service experience in a call center environment Social media experience a plus Excellent written and verbal communication skills Positive and professional demeanor Experience working on a computer Experience working in Microsoft applications – Word, Excel, Teams Experience working in Customer Relationship Management (CRM) platforms Experience supporting brand/consumer products and/or services Experience with diagnosing and troubleshooting Training: Product training – become an expert on our client’s range of products Systems training – learn how to navigate and enter data into a Customer Relationship Management (CRM) platform and telephony applications Hands-on training – job shadowing and practicing while being virtually connected with team members for a better learning experience 100% attendance required Why Us?: At ACC Premiere, we understand the importance of work/life balance and we offer many benefits and services that support this: Paid training Work from home – enjoy a better work/life balance! DailyPay – work today, get paid tomorrow! Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee assistance program – free sessions with our partner company Referral program EEO Statement: ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Qualifications