MOD Careers

Role Description We are looking for a detail-oriented and analytical Accounting Professional to join MyOutDesk as a Virtual Professional supporting U.S.-based clients. In this role, you will help maintain accurate financial records, support day-to-day accounting operations, and contribute to the overall financial health of the business. Depending on the client's needs, you may assist with bookkeeping, accounts payable and receivable, reconciliations, payroll support, financial reporting, and other accounting functions. Success in this role requires strong organizational skills, a high level of accuracy, the ability to manage multiple priorities, and a commitment to maintaining confidentiality and financial integrity. If you are passionate about numbers, process improvement, and delivering exceptional financial support in a remote environment, we'd love to have you on our team. Key Responsibilities - Manage day-to-day accounting and bookkeeping activities with accuracy and attention to detail. - Process accounts payable, accounts receivable, invoicing, billing, and payment reconciliations as required. - Prepare and maintain financial records, reports, reconciliations, and supporting documentation. - Assist with month-end and year-end closing activities and ensure timely financial reporting. - Support payroll processing, expense tracking, and budget monitoring when applicable. - Maintain accurate financial data within accounting software and enterprise resource planning (ERP) systems. - Ensure compliance with client policies, accounting standards, and applicable financial regulations. - Analyze financial information to identify discrepancies, trends, and opportunities for process improvement. - Collaborate with clients and internal stakeholders to resolve accounting inquiries and support financial operations. - Assist with audit preparation, tax documentation, and other finance-related projects as needed. Qualifications - Bachelor's degree in Accounting, Finance, or a related field. - Minimum of 3 years of experience in accounting, bookkeeping, or a related finance role. - Strong understanding of accounting principles, financial reporting, and reconciliation processes. - Experience using accounting software such as QuickBooks, Xero, NetSuite, Sage, or similar platforms. - Proficiency in Microsoft Excel or Google Sheets, with the ability to analyze and manage financial data. - Excellent attention to detail, organizational skills, and a high level of accuracy. - Strong written and verbal English communication skills. - Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment. - Strong analytical and problem-solving skills with a proactive approach to process improvement. - Experience supporting U.S.-based clients or working in a remote or outsourced environment is an advantage but not required. Benefits - Competitive salary based on experience. - Immediate payroll enrollment from Day 1 — fully registered under Peruvian labor law (Régimen General). - 100% statutory benefits — CTS, gratificaciones, vacaciones, and AFP/ONP contributions per Peruvian regulations. - Private health insurance — Rímac EPS coverage from the start. - Long-term career placement with a single dedicated U.S. client. - Fixed U.S. business hours — no rotating shifts. - Exposure to U.S. business standards, tools, and professional culture. - Career growth opportunities — many of our Associates grow with the same client for years.

Role Description We are looking for compassionate, detail-oriented, and service-driven Healthcare Professionals to join MyOutDesk as Virtual Professionals supporting U.S.-based healthcare organizations. In this role, you will provide administrative, operational, or customer support that helps healthcare providers deliver efficient, high-quality patient care. Depending on the client's needs, your responsibilities may include: - Patient coordination - Medical scheduling - Insurance verification - Medical documentation - Customer service - Healthcare operations - Other non-clinical support functions Success in this role requires strong communication skills, exceptional attention to detail, the ability to handle sensitive information with professionalism, and a commitment to delivering outstanding service in a fast-paced healthcare environment. If you're passionate about supporting healthcare teams and making a meaningful impact behind the scenes, we'd love to have you join MyOutDesk. Qualifications - Fluent in English with a C2 level (spoken and written) - 3+ years of experience in the U.S. healthcare industry (providers, insurance, care coordination, billing, or similar) - Proficiency in office software (MS Office, Google Workspace) and comfort with CRMs and multiple web-based tools - Exceptional attention to detail and accuracy in data entry - Effective time management skills and ability to prioritize tasks across a queue - Self-motivated with a proactive approach to problem-solving - Working familiarity with the U.S. healthcare system, providers, and insurance plans - A Bachelor's degree in a related field is preferred Requirements - Provide administrative and operational support to healthcare providers, clinics, and healthcare organizations - Communicate professionally with patients, healthcare providers, insurance companies, and other stakeholders via phone, email, or chat - Accurately document, update, and maintain patient and healthcare records in accordance with established procedures - Assist with appointment scheduling, patient coordination, insurance verification, referrals, and other healthcare support tasks as required - Perform data entry, research, and information verification while maintaining a high level of accuracy and attention to detail - Monitor assigned work queues, prioritize tasks, and meet productivity, quality, and turnaround time expectations - Collaborate with clients and internal teams to ensure efficient workflows and timely resolution of inquiries - Maintain confidentiality and handle sensitive patient information in compliance with applicable privacy and security standards - Identify opportunities to improve processes and contribute to operational efficiency and service excellence - Perform other healthcare administrative and support functions based on client needs and business requirements Benefits - Competitive salary based on experience - Immediate payroll enrollment from Day 1 — fully registered under Peruvian labor law (Régimen General) - 100% statutory benefits — CTS, gratificaciones, vacaciones, and AFP/ONP contributions per Peruvian regulations - Private health insurance — Rímac EPS coverage from the start - Long-term career placement with a single dedicated U.S. client - Fixed U.S. business hours — no rotating shifts - Exposure to U.S. business standards, tools, and professional culture - Career growth opportunities — many of our Associates grow with the same client for years

Role Description We are looking for a detail-oriented and analytical Accounting Professional to join MyOutDesk as a Virtual Professional supporting U.S.-based clients. In this role, you will help maintain accurate financial records, support day-to-day accounting operations, and contribute to the overall financial health of the business. Depending on the client's needs, you may assist with: - Bookkeeping - Accounts payable and receivable - Reconciliations - Payroll support - Financial reporting - Other accounting functions Success in this role requires strong organizational skills, a high level of accuracy, the ability to manage multiple priorities, and a commitment to maintaining confidentiality and financial integrity. If you are passionate about numbers, process improvement, and delivering exceptional financial support in a remote environment, we'd love to have you on our team. Qualifications - Bachelor's degree in Accounting, Finance, or a related field. - Minimum of 3 years of experience in accounting, bookkeeping, or a related finance role. - Strong understanding of accounting principles, financial reporting, and reconciliation processes. - Experience using accounting software such as QuickBooks, Xero, NetSuite, Sage, or similar platforms. - Proficiency in Microsoft Excel or Google Sheets, with the ability to analyze and manage financial data. - Excellent attention to detail, organizational skills, and a high level of accuracy. - Strong written and verbal English communication skills. - Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment. - Strong analytical and problem-solving skills with a proactive approach to process improvement. - Experience supporting U.S.-based clients or working in a remote or outsourced environment is an advantage but not required. Requirements - Manage day-to-day accounting and bookkeeping activities with accuracy and attention to detail. - Process accounts payable, accounts receivable, invoicing, billing, and payment reconciliations as required. - Prepare and maintain financial records, reports, reconciliations, and supporting documentation. - Assist with month-end and year-end closing activities and ensure timely financial reporting. - Support payroll processing, expense tracking, and budget monitoring when applicable. - Maintain accurate financial data within accounting software and enterprise resource planning (ERP) systems. - Ensure compliance with client policies, accounting standards, and applicable financial regulations. - Analyze financial information to identify discrepancies, trends, and opportunities for process improvement. - Collaborate with clients and internal stakeholders to resolve accounting inquiries and support financial operations. - Assist with audit preparation, tax documentation, and other finance-related projects as needed. Benefits - Competitive Salary: Above industry-standard, reflective of your experience and contribution. - Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being. - Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement. - Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success. - Collaborative Culture: Our team values innovation.

• Handle document formatting, research tasks, and other administrative work; identify and close operational gaps proactively • Draft, edit, and send emails and responses on behalf of the partners, maintaining their voice and a high standard of professionalism • Conduct targeted research tasks and synthesize information to support the partners' decision-making • Own and optimize complex, constantly evolving calendars for two senior executives; manage competing priorities, time zones, and logistics with precision • Serve as a polished, professional point of contact when appropriate • Coordinate all domestic and international travel, including flights, accommodations, ground transportation, and detailed itineraries • Manage expense reporting, reconciliations, and day-to-day administrative workflows • Provide meaningful personal assistance alongside professional support, including managing personal appointments, family logistics, vendor coordination, and ad hoc tasks that keep the partners' lives running smoothly

Role Description We are seeking an exceptional Executive Assistant / Strategic EA to support the co-managing partners of the firm. This role sits between a traditional executive assistant and a strategic EA, serving as a force multiplier for senior leadership. The individual in this position will play a central role in ensuring that the partners’ time, priorities, and logistics are managed seamlessly. The role requires strong organizational skills, sound judgment, and the ability to operate in a fast-moving consulting environment where priorities evolve quickly. The person in this role will need to be skillful in switching between both personal and professional aspects of the job. - Operations: Handle document formatting, research tasks, and other administrative work; identify and close operational gaps proactively. - Client support: Draft, edit, and send emails and responses on behalf of the partners, maintaining their voice and a high standard of professionalism. Conduct targeted research tasks and synthesize information to support the partners' decision-making. - Calendar and scheduling: Own and optimize complex, constantly evolving calendars for two senior executives; manage competing priorities, time zones, and logistics with precision; serve as a polished, professional point of contact when appropriate. - Travel and expenses: Coordinate all domestic and international travel, including flights, accommodations, ground transportation, and detailed itineraries. Manage expense reporting, reconciliations, and day-to-day administrative workflows. - Personal support: Provide meaningful personal assistance alongside professional support, including managing personal appointments, family logistics, vendor coordination, and ad hoc tasks that keep the partners' lives running smoothly. Qualifications - 5–7+ years of Executive Assistant, Executive Operations, or Senior Administrative Support experience supporting senior executives in a fast-paced professional environment. - Previous experience within Management Consulting, Strategy Consulting, Private Equity, Professional Services, or High-Growth Startup environments strongly preferred. - Proven experience managing complex calendars, travel arrangements, executive communications, and high-priority administrative tasks. - Exceptional organizational skills with the ability to create structure, systems, and processes. - Highly proactive with the ability to anticipate executive needs and solve problems independently. - Strong written and verbal English communication skills. - Demonstrated ability to maintain strict confidentiality and exercise sound professional judgment. - Capable of managing multiple priorities while maintaining accuracy and attention to detail. - Comfortable managing upward, providing thoughtful recommendations, and taking ownership of outcomes. - Able to support both professional and personal executive tasks with a high level of discretion and efficiency. - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). - Experience using Zoom and Slack in a professional setting. - Tech-savvy with the ability to quickly learn and adapt to new software, tools, and systems. - Strong time-management, prioritization, and problem-solving abilities. - Experience working in a remote or distributed team environment is a plus. - Bachelor's degree preferred but not required with relevant executive support experience. Requirements - $400 Placement Bonus after successfully completing your first 30 days with your first MOD client. - Independent Contractor Referral Program – Earn up to $330 for every successful referral. - MOD Cash Advance Program available after 6 months of active service with MOD client/s. - Comprehensive HMO Coverage for you and 1 dependent, starting after 6 months of active service with MOD client/s. - Dental Benefits through Maxicare Dental Hub. - Optical Reimbursement for HMO principal members. - Group Life Insurance with Accidental Death & Dismemberment coverage. - Maternity Reimbursement for both normal and Caesarean delivery. - 6 Paid US Holidays. - 7 Additional Vacation Leave Credits after 10 months of active service with the current MOD client. - 7 Additional Sick Leave Credits after 1 year of active service with the current MOD client/s. - Unlimited Upskilling Opportunities through MODUniversity. - Mentorship and collaboration with global leaders and teams. - Clear career advancement pathways within the organization. - Diverse, inclusive, and supportive workplace environment.

• Develop and maintain automation workflows using AI tools and platforms such as n8n, Zapier, Microsoft Power Automate, or similar technologies. • Collaborate with cross-functional teams to analyze business processes and identify automation opportunities. • Assist with the implementation of AI-driven solutions to improve operational efficiency and data management. • Monitor and optimize existing automation systems to ensure sustained performance and efficacy. • Prepare documentation, including standard operating procedures (SOPs) and training materials for users. • Provide user training and support for AI tools and automation processes. • Stay updated with industry trends and best practices in AI and automation technologies.

Role Description MyOutDesk is seeking an AI Automation Specialist to join our team in driving innovative automation solutions that enhance operational efficiency and streamline workflows. This role is designed for a proactive, analytical thinker with a strong understanding of AI tools and automation technologies. As an AI Automation Specialist, you will work closely with internal teams and stakeholders to identify opportunities for leveraging AI to automate repetitive tasks, improve service delivery, and enhance client experiences. Your expertise will help us scale operations effectively while delivering exceptional value to our clients. This position is fully remote and requires you to be available during U.S. business hours. Key Responsibilities - Develop and maintain automation workflows using AI tools and platforms such as n8n, Zapier, Microsoft Power Automate, or similar technologies. - Collaborate with cross-functional teams to analyze business processes and identify automation opportunities. - Assist with the implementation of AI-driven solutions to improve operational efficiency and data management. - Monitor and optimize existing automation systems to ensure sustained performance and efficacy. - Prepare documentation, including standard operating procedures (SOPs) and training materials for users. - Provide user training and support for AI tools and automation processes. - Stay updated with industry trends and best practices in AI and automation technologies. Qualifications - 3+ years of experience in automation, AI solutions, or relevant fields. - Experience with automation platforms (Zapier, Microsoft Power Automate, or similar). - Strong analytical skills with a solid understanding of business processes. - Excellent verbal and written communication skills in English. - Ability to work effectively during standard U.S. business hours. - Strong problem-solving skills and a detail-oriented approach. - Experience collaborating with cross-functional teams. Requirements - Previous experience in a remote working environment. - Familiarity with AI tools like machine learning platforms, chatbots, or data analytics systems. - Experience with project management methodologies. Benefits - Monthly Compensation: $3,000 – $5,000 USD, depending on experience and qualifications. - Fully Remote Role: Work from anywhere with reliable, high-speed fiber optic internet. - U.S. Business Hours: Stable, predictable schedule aligned with U.S. leadership. - Long-Term Employment: Full-time, ongoing role (not project-based or freelance). - High-Impact Work: Direct collaboration with senior leadership and strategic initiatives. - Professional Growth: Opportunity to shape AI and automation strategy at a global company. - Global Team Environment: Work with international teams supporting U.S. clients. - Paid Time Off & Local Benefits: Provided in accordance with local labor laws or contractor structure.

• Manage the full-cycle recruitment process from sourcing to onboarding. • Conduct high-volume hiring for operational, administrative, virtual assistant, customer support, and other business support roles. • Source candidates through job boards, social media platforms, referrals, and other recruitment channels. • Review resumes and applications to identify qualified candidates. • Conduct phone screenings and initial interviews to assess candidate qualifications, experience, and cultural fit. • Coordinate interviews between candidates and internal stakeholders. • Maintain accurate candidate records and recruitment activity within the Applicant Tracking System (ATS). • Ensure a positive and professional candidate experience throughout the hiring process. • Build and maintain talent pipelines for current and future hiring needs. • Monitor recruitment metrics and provide regular hiring updates to management. • Collaborate with hiring managers to understand workforce requirements and develop effective recruitment strategies. • Support employer branding initiatives and recruitment marketing efforts. • Ensure compliance with company policies and applicable employment regulations.

Role Description MyOutDesk is seeking a Recruitment Specialist to support the company's growing talent acquisition efforts. The ideal candidate will have experience in high-volume recruitment, strong candidate management skills, and the ability to identify top talent for a variety of back-office and client-facing roles. This position plays a critical role in ensuring a positive candidate experience while helping the organization meet hiring goals efficiently and effectively. Key Responsibilities - Manage the full-cycle recruitment process from sourcing to onboarding. - Conduct high-volume hiring for operational, administrative, virtual assistant, customer support, and other business support roles. - Source candidates through job boards, social media platforms, referrals, and other recruitment channels. - Review resumes and applications to identify qualified candidates. - Conduct phone screenings and initial interviews to assess candidate qualifications, experience, and cultural fit. - Coordinate interviews between candidates and internal stakeholders. - Maintain accurate candidate records and recruitment activity within the Applicant Tracking System (ATS). - Ensure a positive and professional candidate experience throughout the hiring process. - Build and maintain talent pipelines for current and future hiring needs. - Monitor recruitment metrics and provide regular hiring updates to management. - Collaborate with hiring managers to understand workforce requirements and develop effective recruitment strategies. - Support employer branding initiatives and recruitment marketing efforts. - Ensure compliance with company policies and applicable employment regulations. Qualifications - Minimum of 3 years of recruitment experience, preferably in a high-volume hiring environment. - Proven experience recruiting for: - Virtual Assistant roles - Administrative and back-office positions - Customer support roles - Shared services or BPO positions - Operational support functions - Experience working within an: - Employer of Record (EOR) environment - Outsourcing company - Staffing agency - Offshoring organization - Workforce solutions provider - Strong interviewing and candidate assessment skills. - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Ability to manage multiple requisitions simultaneously while meeting hiring targets. - Proficiency in Google Workspace and Microsoft Office applications. Preferred - Experience using Workable as an Applicant Tracking System. - Experience using Salesforce or similar CRM platforms. - Experience supporting remote or global hiring initiatives. - Knowledge of recruitment metrics, talent pipelines, and workforce planning.

• Own the day-to-day financial operations of the business • Process vendor invoices, purchase orders, and customer payments in a timely and accurate manner • Manage aging reports and follow up on outstanding receivables • Perform monthly reconciliations for all Bank of Commerce accounts • Prepare accurate monthly Profit & Loss statements, Balance Sheets, and Cash Flow reports for ownership review • Process semi-monthly or bi-weekly payroll through ADP • Reconcile daily Lightspeed POS sales data with QuickBooks Online • Serve as the primary administrator of QuickBooks Online