CorVel Corporation

Role Description The CareIQ Scheduling Coordinator provides administrative customer service assistance to claimants, providers, and claims management by scheduling ancillary healthcare appointments. This role operates with a high focus on accuracy and urgency to ensure that appointments are scheduled quickly in alignment with the claimant and customer needs. This is a remote role. - Provides telephonic customer service in an inbound and outbound high-volume call-center environment - Completes accurate data review and entry - Able to learn and operate corporate proprietary systems - Schedules medical appointments for claimants and owns the results of assigned cases, to ensure product service level expectations are met - Ensures all case stakeholders are updated regularly - Types and proofreads reports and correspondence via email and management systems - Transcribes correspondence/reports from dictation - Uses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments - Meets departmental production and quality performance expectations - Additional duties as assigned Qualifications - Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment - Excellent written and verbal communication skills - Ability to meet designated deadlines - Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems - Strong interpersonal, time management and organizational skills - Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations - Ability to work both independently and within a team environment Requirements - High School diploma - Prior work experience in a detail-oriented customer service environment Benefits - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. - Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description The Account Executive is responsible for interacting with customers and prospects on an executive level and acting as an extension of the client; selling new services, understanding and communicating agreed upon expectations to all teams, and increasing the market share of business by providing stellar service that meets and exceeds customer expectations, showing commitment to customer goals, and introducing/selling/implementing services. This is a remote role. Candidate must live in the Virginia or Washington, D.C Territory. Essential Functions & Responsibilities: - Presenting CorVel’s services to prospective customers - Knowledge of CorVel's services and the disability compensation system - Attend a minimum of 10 monthly sales calls - Attend monthly sales strategy meeting with manager - Meet or exceed sales goals established by management for the marketplace/branch office - Explore all lines of coverage and needs within existing accounts and new accounts - All opportunities documented in sf.com – minimum of 25 opportunities - Prospect Calls – target of 50 prospect calls per week, documented in sf.com - Prospect Meetings – 3-5 per week, documented in sf.com - Responsible for daily entry and maintenance of all sales activity in sf.com - Submission of commission spreadsheets by the 20th of each month - Respond to Request for Proposals either independently for smaller, local RFP’s or with assistance from the RFP Department - Exhibit at conferences as approved by management - Additional duties as assigned Qualifications - Knowledge of the insurance industry, managed care, or related field is helpful - Reliable professional with the ability to achieve balance between customer needs and a results-driven approach - Business acumen, coupled with enthusiasm and decorum - Excellent communication/presentation skills and ability to build relationships - Strong interpersonal skills and commitment to customer service - Able to work collaboratively and independently - Highly developed organizational abilities as well as analytical and time management skills - Must be proficient in Microsoft Office applications, CRM software (Salesforce), and other technology as requested Requirements - Bachelor's Degree required, preferably in business or sales/marketing - Proven sales track record required Benefits - Comprehensive benefits package for full-time regular employees - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends, and holidays. Candidates must reside in a nursing compact state. This role requires internet upload and download speeds of at least 80Mbps. - Provides telephonic assessment and makes treatment recommendations of injured workers using national telephonic triage protocols. - Recommends appropriate provider, based on state law and employer’s preferred provider network requirements. - Educates caller on self-care instructions in accordance with national telephonic triage protocols. - Communicates plan of care to customer contacts and/or supervisor. - Evaluates injured worker’s response to first aid recommendations within a specified timeframe. - Documents clinical assessments in organized, concise format and submits written reports within a specified timeframe. - Obtains and maintains licensure as a Registered Nurse in 50 states and the District of Columbia. - Additional duties as assigned. Qualifications - Fundamental concepts, practices, and procedures of triage in the field of Workers’ Compensation (WC). - Ability to solve problems rapidly and handle medical emergencies over the phone. - Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation. - Excellent verbal and written communication skills. - Strong interpersonal skills. - Great attention to detail, and results focused. - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets. Requirements - Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred). - Current RN licensure in Nurse Licensure Compact (NLC) state with multistate designation. - 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, home health care (Telephone triage/Workers’ Compensation experience preferred). - Microbiology required. Benefits - Comprehensive benefits package available for full-time regular employees. - Medical (HDHP) w/Pharmacy. - Dental. - Vision. - Long Term Disability. - Health Savings Account. - Flexible Spending Account Options. - Life Insurance. - Accident Insurance. - Critical Illness Insurance. - Pre-paid Legal Insurance. - Parking and Transit FSA accounts. - 401K and ROTH 401K. - Paid time off.

• Manages mid to complex Auto and/or General Liability claims, including bodily injury and property damage • Handles litigated files and works with delegated authority • Receives claims, confirms policy coverage and acknowledgment of the claim • Determines validity and compensability of the claim • Investigates claims and handles Auto and/or General Liability claims • Establishes reserves and authorizes payments within reserving authority limits • Communicates claim status with the customer, claimant, and client • Adheres to client and carrier guidelines and participates in claims review as needed • Collaborates with team members on more complex or problematic claims as necessary • Additional duties as assigned

Role Description We are seeking a talented and motivated Content Marketing Associate to join our marketing team. The ideal candidate will understand content strategies and create engaging content that drives brand awareness and customer engagement. This role is for a self-starter who can prioritize projects, collaborate effectively with cross-functional teams, and ensure brand consistency across all marketing collateral. This is a remote position. - Develop and implement a comprehensive content marketing strategy aligned with business goals and the latest industry trends to enhance brand awareness. - Create, edit, and manage high-quality content, including blog posts, white papers, case studies, email campaigns, and videos. - Manage the company's LinkedIn account, including creating and scheduling posts, managing paid ads, and monitoring analytics. - Increase employee engagement on LinkedIn by providing resources and producing content through Sprout Social’s Advocacy tool. - Adapt and produce both organic and paid content that matches the tone and look of existing materials, ensuring a clear brand voice that aligns with company values and key messaging. - Manage project workflows, establish deadlines, and ensure timely content delivery. - Conduct keyword research and incorporate SEO best practices to improve website performance and increase traffic. - Collaborate cross-functionally with digital, design, product, and sales teams to create content that supports and enhances marketing campaigns. - Coordinate with external writers, agencies, and other vendors as needed. Qualifications - Exceptional writing, editing, and proofreading skills. - Strong understanding of content marketing principles and SEO. - Proven track record of creating content that drives traffic and engagement. - Experience in Microsoft Office, Canva, Sprout Social (or similar tools), and LinkedIn Advertising. - Excellent project management skills with the ability to handle multiple projects simultaneously. - Excellent communication, analytical, and time management skills. - Ability to work independently and as part of a team in a fast-paced environment. - Knowledge of visual design principles and graphic design skills (preferred). - Experience with marketing platforms/tools, including WordPress, BrightEdge, Semrush, Trello, JasperAI, Figma, Photoshop, Seismic, and Pardot/Salesforce (preferred). - Familiarity with video marketing and multimedia storytelling (preferred). Requirements - Bachelor’s degree in Marketing, Communications, Journalism, or a related field. - 3+ years of experience in content marketing, content creation, or related roles. - Experience in the healthcare or risk management industry (preferred). Pay Range CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $83,494 – $139,002 Benefits A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

• Supervises WC claims staff in their day-to-day operations • Assists Claims Manager with recruitment, interviewing, and onboarding new staff • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements • Provides technical and jurisdictional guidance to claims staff • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific issues

Role Description The Telehealth Coordinator Lead is responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. The Telehealth Coordinator Lead assists in daily guidance of their assigned team. This is a remote role but requires residency in Arizona or Virginia. The work schedule for this role is Monday - Friday, with the following shifts available: 1:00 PM - 9:30 PM ET and 4:00 PM - 12:30 AM ET. Essential Functions & Responsibilities: - Review medical notes, treatment referrals, work status notes, etc. to ensure all necessary referral orders were received. - Responsible for data entry and verification of details in the system for appropriate and timely order submission. - Provide quality telephonic and email customer service including inbound and outbound messages. - Identify, analyze, and solve problems outside of standard processes. - Responsible for research of escalated call concerns. - Assist in leading and/or managing team. - Act as a resource for day-to-day questions for assigned team and as backup to management when not available. - Monitor work queue status of visits processed; make recommendations for action plans to improve management as needed. - Assist with training of new and existing agents as assigned. - Provide feedback for performance evaluations and performance management as requested. - Recommend process changes to improve workflow efficiencies as identified. - Maintain a sense of urgency and provide timely feedback to agents. - Participate in ongoing internal training and learning to obtain updated knowledge of industry and product changes. - Additional duties as assigned. Qualifications - Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment. - Excellent written and verbal communication skills. - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel. - Strong attention to detail with a high commitment to accuracy. Requirements - High School Diploma or GED required. - 3 years of experience in medical data entry and processing preferred. Benefits - A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description The Utilization Review Supervisor RN is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, and limited sales management. This is a remote position. Essential Functions & Responsibilities: - Responsible for directing a designated group of employees in their day-to-day operations - Responsible for quality of service provided - Responsible for human resources matters directly related to department supervised - May be required to travel overnight and attend meetings - May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses - May be responsible for limited marketing and sales activities - May be required to oversee case management clinical activities (dependent on whether or not unit manager is an RN) - For Supervisors who are not RN’s, the clinical oversight and direction will be performed by a designated RN with a nationally recognized certification - May perform case management responsibilities (dependent on whether or not unit manager is an RN for medical case management activities or qualified for vocational case management) - Additional duties as assigned Qualifications - Clear written and verbal communication skills with the ability to communicate complex ideas across multiple platforms - Ability to remain poised in stressful situations and communicate diplomatically - Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation - Ability to work independently, while remaining available to others - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets - Must have technical knowledge of applicable laws, policies, and procedures in defined territory - Strong interpersonal, time management and analytical skills - Great attention to detail and focus on results Requirements - Graduate of accredited school of nursing with a diploma/associate's degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred) - Current RN licensure in state of operation - 3 or more years of recent clinical experience, preferably in rehabilitation - National certification (CRC, CIRS, CCRN, CVE, CCM, etc.), CCM preferred - Demonstrated experience in management or supervision Pay Range CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $77,960 – $120,368 Benefits A list of our benefit offerings can be found on our CorVel website: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off

• Troubleshoot and resolve application issues submitted through ServiceNow by field offices and business users • Provide professional, effective support via ServiceNow, email, and phone • Serve as a subject-matter expert for CorVel proprietary applications and ServiceNow ITSM processes • Analyze issues to identify root causes and recommend or implement effective solutions • Participate in post-release testing and validation for system updates and enhancements • Create, review, and maintain technical and team documentation • Collaborate with team members, stakeholders, and technical resources in meetings and working sessions • Continuously develop skills and knowledge aligned with team and organizational objectives

• Foster information security practices and procedures across the organization • Research, analyze, and formulate recommendations for technologies, products, and solutions to enable business • Provide technical inputs, system security controls, evaluate and recommend new and emerging security products and technologies • Work with engineering teams to threat model technical designs and implementation of solutions • Act as a subject matter expert and partner with other engineers to select appropriate security controls • Further mature and maintain vulnerability management processes and metrics • Assist with a variety of risk assessments • Assist with vendor risk assessments, and provide customer assurance • Other duties as assigned