Role Description
The Admissions Coordinator serves as the first point of contact for prospective families and plays a critical role in supporting enrollment growth across multiple schools. This role is responsible for guiding families from initial inquiry through tour scheduling, building meaningful relationships, and partnering closely with School Directors to improve lead conversion and enrollment outcomes.
As a subject matter expert in our CRM platform, LineLeader, the Admissions Coordinator helps schools effectively manage inquiries, maintain accurate data, and implement best practices that support a consistent, high-quality admissions experience.
The ideal candidate is:
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Highly organized
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Relationship-oriented
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Comfortable using data to drive decisions
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Passionate about helping families find the right educational environment for their children
Qualifications
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Associate's or Bachelor's degree in Business, Communications, Education, Marketing, or a related field preferred
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Minimum of two years of experience in admissions, customer service, sales, enrollment, account management, education, or another relationship-focused role
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Experience in early childhood education, preschool admissions, or family-facing environments is preferred
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Strong communication and relationship-building skills
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Demonstrated ability to manage multiple priorities in a fast-paced environment
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Strong organizational skills and attention to detail
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Ability to analyze information, identify trends, and make recommendations
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Experience using CRM systems or similar technology platforms
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Proficiency with Microsoft Office and other business applications
Requirements
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Serve as the first point of contact for prospective families through phone, email, web inquiries, and other communication channels
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Build relationships with families by understanding their needs, answering questions, and communicating the unique value of each school
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Guide families through the inquiry and tour scheduling process, ensuring timely and consistent follow-up
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Maintain ongoing communication with prospective families to support engagement and conversion
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Track and monitor inquiry activity and conversion performance across assigned schools
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Partner with School Directors to support enrollment goals and improve admissions outcomes
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Lead monthly admissions strategy discussions with assigned schools, reviewing performance, identifying opportunities, and developing action plans
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Provide guidance on lead management, follow-up practices, and admissions processes
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Identify trends, challenges, and opportunities that may impact enrollment performance and recommend solutions
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Serve as a resource and subject matter expert for LineLeader CRM
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Ensure accurate and timely documentation of inquiries, communications, and follow-up activities
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Support schools in maintaining data integrity and consistent CRM usage
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Identify opportunities to improve admissions workflows, reporting, and system utilization
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Assist with training and ongoing support related to CRM best practices
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Partner with Marketing and Operations teams to support enrollment initiatives and organizational growth
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Share insights and feedback from prospective families to help inform marketing and operational strategies
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Support a seamless transition from inquiry to school tour and enrollment
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Participate in school visits, meetings, and enrollment events as needed
Benefits
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Salary Range: $41,600 - $52,000 annually
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Comprehensive benefits package including medical, dental, and vision insurance
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401(k) with company match
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Paid time off
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Paid holidays
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Professional development opportunities
