• Researching and identifying prospective client companies • Building and maintaining a pipeline of target accounts • Conducting high volumes of outbound cold calls daily • Engaging senior decision-makers including CEOs, Founders, HR Directors, Talent Acquisition Managers, and Operations Directors • Qualifying opportunities and booking appointments • Following up with prospects through multiple touchpoints • Maintaining accurate CRM records and activity logs • Consistently achieving activity, pipeline, and appointment-setting targets

Role Description The Admission Coordinator I responds to all inquiries related to treatment at Discovery in a professional manner to achieve a commitment to care from all qualified inquiries and provide appropriate referrals for those who are not. Qualifications - High School Diploma or equivalent - Office etiquette - Excellent computer skills, particularly a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint) Requirements - Maintain a professional demeanor at all times - Possess exemplary interpersonal skills - Excellent communication skills - Ability to prioritize work effectively - Team player with a supportive approach - Organizational skills to promote efficiency - Refined conversion skills - Technical skills in Customer Relationship Management (CRM) software Benefits - Full-Time Employment - Remote work location (must be local in Southern CA or Texas) - Pay Range: $23-27/hr

Role Description We are seeking proactive and detail-oriented individuals to join our growing remote team as Appointment & Services Coordinators. In this role, you will help coordinate client appointments, assist with service arrangements, and ensure that all scheduling and reservation details are handled with accuracy and professionalism. This opportunity is well-suited for individuals who enjoy organization, client interaction, and providing exceptional support while working in a flexible remote environment. - Coordinate appointments, reservations, and service requests for clients - Research available options and assist clients in selecting solutions that best fit their needs - Verify schedules, confirmations, and booking details to ensure accuracy - Provide timely assistance regarding questions, updates, and service-related inquiries - Manage appointment adjustments, cancellations, and rescheduling requests - Maintain organized records and update client information within company systems - Communicate effectively through email, phone, and online communication platforms - Follow established procedures and participate in ongoing training and team development programs Qualifications - Strong interpersonal and communication skills - Excellent organizational abilities and attention to detail - Ability to manage multiple tasks while maintaining accuracy - Comfortable working independently in a remote setting - Basic computer knowledge and reliable internet service - Minimum age requirement of 18 years old - Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and other approved countries Requirements - A passion for helping others and delivering quality service - Strong problem-solving and time-management skills - A positive, professional attitude - Willingness to learn new tools, systems, and processes - Interest in client services, scheduling, hospitality, travel, or remote work opportunities Benefits - Fully remote work opportunity - Flexible hours that fit your schedule - Comprehensive onboarding and training resources - Continued mentorship and professional guidance - Incentive programs and performance-based rewards - Access to travel-related benefits and discounts - Supportive team environment with ongoing collaboration - Opportunities for advancement and skill development

Role Description The Admissions Coordinator serves as the first point of contact for prospective families and plays a critical role in supporting enrollment growth across multiple schools. This role is responsible for guiding families from initial inquiry through tour scheduling, building meaningful relationships, and partnering closely with School Directors to improve lead conversion and enrollment outcomes. As a subject matter expert in our CRM platform, LineLeader, the Admissions Coordinator helps schools effectively manage inquiries, maintain accurate data, and implement best practices that support a consistent, high-quality admissions experience. The ideal candidate is: - Highly organized - Relationship-oriented - Comfortable using data to drive decisions - Passionate about helping families find the right educational environment for their children Qualifications - Associate's or Bachelor's degree in Business, Communications, Education, Marketing, or a related field preferred - Minimum of two years of experience in admissions, customer service, sales, enrollment, account management, education, or another relationship-focused role - Experience in early childhood education, preschool admissions, or family-facing environments is preferred - Strong communication and relationship-building skills - Demonstrated ability to manage multiple priorities in a fast-paced environment - Strong organizational skills and attention to detail - Ability to analyze information, identify trends, and make recommendations - Experience using CRM systems or similar technology platforms - Proficiency with Microsoft Office and other business applications Requirements - Serve as the first point of contact for prospective families through phone, email, web inquiries, and other communication channels - Build relationships with families by understanding their needs, answering questions, and communicating the unique value of each school - Guide families through the inquiry and tour scheduling process, ensuring timely and consistent follow-up - Maintain ongoing communication with prospective families to support engagement and conversion - Track and monitor inquiry activity and conversion performance across assigned schools - Partner with School Directors to support enrollment goals and improve admissions outcomes - Lead monthly admissions strategy discussions with assigned schools, reviewing performance, identifying opportunities, and developing action plans - Provide guidance on lead management, follow-up practices, and admissions processes - Identify trends, challenges, and opportunities that may impact enrollment performance and recommend solutions - Serve as a resource and subject matter expert for LineLeader CRM - Ensure accurate and timely documentation of inquiries, communications, and follow-up activities - Support schools in maintaining data integrity and consistent CRM usage - Identify opportunities to improve admissions workflows, reporting, and system utilization - Assist with training and ongoing support related to CRM best practices - Partner with Marketing and Operations teams to support enrollment initiatives and organizational growth - Share insights and feedback from prospective families to help inform marketing and operational strategies - Support a seamless transition from inquiry to school tour and enrollment - Participate in school visits, meetings, and enrollment events as needed Benefits - Salary Range: $41,600 - $52,000 annually - Comprehensive benefits package including medical, dental, and vision insurance - 401(k) with company match - Paid time off - Paid holidays - Professional development opportunities