• Respond to inbound leads (form fills, opt-ins, applications) within our SLA • Qualify leads against YMP's ideal client criteria • Hold real conversations over WhatsApp, SMS, email, and occasionally phone • Book qualified prospects onto the correct closer's calendar • Run structured follow-up sequences on leads who don't book first time • Maintain pristine CRM hygiene in Pipedrive • Feed insights back to marketing and sales leadership • Hit daily and weekly targets for response time, conversations held, and calls booked

• Make outbound calls to homeowners (via automated dialing system) • Answer connected inbound calls via our automated system • Set appointments for our outside sales teams • Educate homeowners on the importance of consultation • Build rapport and trust with Homeowners (Under Promise and Over Deliver) • Qualify homeowners to set quality appointments • Achieve daily and weekly quota of appointments • Use digital automated phone system • Set correct dispositions in our dialing system

Title: B2B Appointment Setter Location: Remote Part Time to Full Time Mid Level Job Description: ​SalesRoads is a B2B lead generation and appointment-setting agency supporting clients across multiple industries. If you’re strong on the phone, comfortable with cold calls, and want stable hourly pay with uncapped commission, this role is built for you. In this role, you will make outbound phone calls to business decision-makers and set qualified appointments for our clients’ sales teams. This is an appointment-setting/lead-qualification role. It is not a customer service and not a full-cycle closing position. Work Location This is a 100% remote W2 position. Candidates must have a quiet home workspace and reliable high-speed internet. What You’ll Do - Make outbound B2B phone calls to business contacts and decision-makers - Deliver a concise, value-based introduction and qualify interest - Set qualified appointments for client sales teams (you do not close deals) - Accurately document activity and outcomes in company systems - Participate in coaching, training, and call reviews to improve performance - Grow within clearly defined career paths based on performance and values Pay Structure - On - Target Earnings: $22.50 per hour. - Base Pay: $17.00 per hour (W2) - Commission: Uncapped, paid per qualified appointment. - Typical Full-Time Earnings: $40,000–$55,000 per year (actual earnings vary by individual performance; top performers often earn significantly more) This is not a commission-only role. You earn a stable hourly base plus performance-based commission. How the Commission Works (Important) SalesRoads runs a range of outbound programs across industries, audiences, and call difficulty levels. We intentionally design every program so that, when goals are met, earning potential is the same regardless of program size or difficulty. Some programs involve higher-volume outreach to easier-to-reach contacts. Other programs focus on harder-to-reach executive-level decision-makers. To keep compensation fair and consistent, each program is structured so that the on-target commission opportunity is $5.50 per hour when program goals are met. Examples: - Higher-volume programs may pay a smaller commission per appointment, with higher hourly goals - Executive-level programs may pay significantly more per appointment, with lower overall appointment targets This structure ensures you are not penalized for being assigned to a significantly more challenging program. Benefits - Paid Time Off (PTO) - Year 1: 40 hours (full-time or part-time) - Year 2: 120 hours for full-time employees; 40 hours for part-time employees - Carry-over available per policy - Health coverage: Minimum Essential Coverage (MEC) - Dental and vision insurance - 401(k) retirement plan - Life insurance and additional voluntary life options - Accidental death and dismemberment insurance - Short-term and long-term disability coverage - Legal assistance benefits - Employee discounts and incentive programs What We’re Looking For - 1+ year of experience in outbound B2B calling, appointment setting, lead generation, or similar roles - Confident, professional phone presence - Comfortable with cold calling and objection handling - Coachable, consistent, and dependable - Strong time management and follow-through - Ability to work independently in a remote environment What Success Looks Like - Consistent daily call activity - Accurate documentation and follow-up - Improvement in call quality and appointment conversion - Meeting or exceeding program-specific appointment goals

Role Description We are seeking a professional, reliable, and detail-oriented Virtual Receptionist from the Philippines to support our front desk operations remotely. You’ll be the first point of contact for our patients, ensuring all communication and administrative tasks are handled efficiently and with care. Key Responsibilities - Answer phone calls promptly and professionally, addressing patient enquiries and concerns. - Manage patient bookings using our online dental software, including scheduling, rescheduling, and updating patient records. - Contact patients to confirm unconfirmed appointments 48 hours prior, and assist in keeping schedules full by offering earlier times to those wanting to move appointments. - Maintain accurate and well-organised patient notes and communication records. - Lodge superannuation release applications for patients. - Assist patients in setting up payment plans and ensuring all payment details are correctly recorded. - Keep email inboxes and online communication platforms updated and organised. - Request deposits from patients to secure initial consultations and treatment plans. - Collaborate closely with the clinical and management team to ensure smooth daily operations. Qualifications - Previous experience in dental reception or healthcare administration preferred. - Strong written and verbal communication skills in English. - Experience using dental software systems (e.g., Dental4Windows, Core Practice, or similar). - Excellent organisational skills and attention to detail. - Reliable internet connection and a quiet, professional workspace. - Positive attitude, empathy, and a commitment to patient care. Benefits - Supportive and friendly Australian dental team. - Stable, long-term position with growth opportunities. - Training and support provided. - Work-from-home convenience. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).