• Design, develop, and maintain integrations between ServiceNow / Nuvolo and external systems using APIs. • Load and manage asset data in ServiceNow using Import Sets and web services. • Build and support integrations using REST and SOAP • Work closely with Reservation System and business stakeholders to understand requirements and identify risks • Analyze and document business needs and translate them into clear system requirements. • Configure ServiceNow features such as email notifications, reports, dashboards, and home pages. • Develop and maintain operational and financial metrics for Nuvolo systems. • Design and implement solutions for Reservation, Space, and Real Estate management. • Configure and enhance workflows for: Service Catalog Incident, Problem, and Change Management Configuration and Knowledge Management • Build and improve Facilities Catalog Items and Reservation System features. • Work with ServiceNow components such as Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs. • Support change, release, and deployment activities. • Design user-friendly forms and interfaces. • Troubleshoot and resolve issues across ServiceNow and Nuvolo modules.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently looking for a D365 F&O Developer to join our team. - The ideal candidate will have experience with X++, as well as a solid understanding of the Finance and Operations modules. - The D365 F&O Developer will participate in daily stand-up meetings to share progress from the previous day, communicate planned tasks and objectives for the current day, and identify and report any blockers or challenges that may impact progress. Qualifications - Experience in Software Engineering and Development. - Hands-on AX2012 and/or D365 F&O development experience. - X++ Development to update reports or provide D365 extensions. - Ensure testing of development work to drive quality work results. - Experienced with Application development life cycle and software development methodologies including Scrum. - Able to make well-reasoned design decisions and tradeoffs, and work in other areas of our codebase with guidance if necessary. - Knowledge of Azure DevOps, CI/CD, and pipelines. - Requires minimal direction or oversight. - Strong drive to meet and exceed commitments. - Experience required with the following Microsoft technologies: Visual Studio, X++, .NET, T-SQL, and SSRS. - English proficiency: Conversational or advanced level, with the ability to communicate effectively in professional and technical contexts. Requirements - Nice to have: Experience with the following technologies: TFS, GIT, IIS, and SQL Server. - Strong collaboration and communication skills. Main Activity - Customize and extend the Dynamics 365 F&O platform using X++ programming, Visual Studio, and Azure DevOps. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Perform system configurations, testing, debugging, and performance tuning to ensure optimal operation of the Dynamics 365 F&O system. - Develop and maintain data migration strategies and tools to ensure accurate and efficient data transfer between systems. - Provide technical guidance and mentorship to junior developers and team members. - Stay up to date with the latest Dynamics 365 F&O features, updates, and best practices to advise on system enhancements and improvements. - Document technical specifications, project details, and system processes. Company Description Founded in Monterrey, Mexico, Definity is a nearshore technology partner specializing in custom digital solutions, AI innovation, and business applications. With over two decades of expertise and a strong focus on client success, Definity empowers organizations worldwide to achieve real business results through modern technology. Definity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, or disability status. www.definityfirst.com

• Lead the design and implementation of enterprise integrations using Informatica Cloud Data Integration (CDI) and Cloud Application Integration (CAI). • Develop secure, scalable interfaces between cloud applications, on-premises systems, and external partners. • Define integration patterns, standards, frameworks, and reusable components. • Translate business and data requirements into detailed technical integration designs. • Build mappings, tasks, APIs, microservices, and orchestrations within IDMC. • Configure and tune IDMC components, including connections, agents, mapping tasks, ingress/egress jobs, and process automation workflows. • Mentor and guide junior developers; perform code reviews ensuring adherence to best practices. • Develop and optimize ETL/ELT pipelines across operational systems, cloud platforms, and data warehouses. • Ensure integration solutions meet performance, reliability, and data quality requirements. • Troubleshoot integration failures, latency issues, and agent-level connectivity challenges. • Design and deploy API-driven integrations, event-based workflows, and synchronous/asynchronous processes. • Build process objects and service connectors using CAI. • Partner with application owners (ERP, CRM, MDM, SaaS platforms) to deliver end-to-end integration flows. • Implement integration governance covering version control, deployment pipelines, and documentation. • Ensure integrations comply with security standards, data privacy guidelines, and audit requirements. • Maintain integration inventories, mapping documents, and operational runbooks.

• Design, develop, and maintain IVR applications based on business and technical requirements • Integrate IVR solutions with key internal services • Monitor IVR systems and implement operational improvements to enhance customer experience • Troubleshoot and resolve issues within the voice contact center and IVR environments • Collaborate with project managers to ensure the timely and high-quality delivery of solutions • Work independently while supporting a regional business unit aligned with global objectives • Participate in forward-looking initiatives to improve call steering and IVR architecture • Communicate technical concepts clearly to both technical and non-technical stakeholders