WashU IT

• Perform operational duties and capacity planning efforts for enterprise systems. • Create and maintain documentation related to services, solutions and interfaces. • Perform testing and changes while minimizing risk through disciplined change management practices. • Perform research, analyze technology, consult vendors and apply best practices to design technical solutions by utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications. • Validate, test and implement new products and services. • Respond to and resolve incidents escalated from operational teams and performance tuning requests utilizing critical thinking skills. • Provide technical and advisory leadership as required to complete objectives. • Train and mentor for other personnel. • Perform other duties as assigned.

• Directs and manages project work to ensure appropriate communication of project status, scope, and risk • Manages assigned projects per standards and guidelines to facilitate completion within budget and schedule • Builds and maintains working relationships with sponsoring organizations, stakeholders, team members, vendors, and other departments involved in the projects • Creates and executes project communication plan • Develops and communicates project goals, responsibilities, expectations, risks, and feedback with all parties in a timely manner • Tracks and monitors project health utilizing standard metrics for schedule, scope, budget, and stakeholder engagement • Assesses and mitigates project risks and issues; engages project team to identify and resolve problems • Manages project costs and forecast to budget • Collaborates with Project owner to develop project budget and identifies and manages budget risk • Manages project closeout activities

• Obtains insurance information from patients and counsels alternative ways for financial assistance • Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests • Provides patient scheduling services to include collecting demographics and insurance registration • Reviews schedule for new patients and makes updates when necessary • Calls patients with appointment time reminders; obtains insurance information and referral forms • Processes internal physician referrals for clinical care • Explains billing process to patients, answers incoming inquiries from patients and third-party payers • Works with others to solve moderately complex problems • Assists staff with sending out reminder cards and other scheduling duties • Works with the Relatient patient reminder system results and contacts patients or makes scheduling changes

• Implements algorithms and computer software for analyzing omics-based data sets • Coordinates research projects with other investigators and institutions • Participates in developing hypotheses and experimental design • Assists with reporting of methods, data, and results

• Grants Specialists (GS) play a vital role in the sponsored project life cycle • Ensuring that research proposals adhere to sponsor guidelines and are successfully submitted • Support faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission • Responsible for managing a portfolio of faculty post award and payroll sourcing activities • Performs pre-award job duties in response to specific proposal guidelines for complex proposals • Manages budgeting, analysis, justifications for proposals; gathers information for protocols and non-technical proposal components as needed • Liaison between the Chair, Faculty, and Department Administrators • Oversees and coordinates the proper transfer of PI grants and contracts into WashU • Prepares monthly financial reports on complex research accounts and distributes with PIs and senior leadership

• Assists in preparation of financial and budget reports, forecasts and annual reports • Assists in collection of data and reporting according to established organizational accounting procedures • Utilizes and reports data in organization cost accounting system • Compiles financial, operating and special reports/studies as directed • Prepares/presents analyses of ongoing and proposed projects/studies • Assists in development of short/long term strategic financial operational plans • Verifies department accounting record entries, journals and postings • Explains organizational policies/procedures to department accounting/finance staffs • Acts as backup for department accounting/purchasing functions

Title: Insurance Billing/Collection Assistant II (Hybrid) - Physician Billing Services Location St. Louis, MO 63110 Job Description: Hybrid St. Louis, MO Full time job requisition id JR95984 Scheduled Hours 40 Position Summary Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: - Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. - Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. - Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. - Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. - Interacts with management and staff members to discuss issues. - Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: - Normal office environment. - Primarily remote with the exception of coming into the office at least once a month. Physical Effort: - Typically sitting at a desk or table. Equipment: - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver''s license is not required for this position. More About This Job Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications Grade C06-H Salary Range $17.89 - $26.35 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one''s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

• Responsible for overall management of the department’s operations including human resources, payroll, and contractual agreements. • Directs, manages, plans, and coordinates all aspects of services for payroll, employment, compensation, employee relations, compliance, and guidance for development of Managers in the Department. • Develops effective working relationships across multiple levels of the WUSM & WU organizations and may manage cross-functional teams. • Manages payroll processes, ensures timely payment of faculty incentives, manages annual compensation budget, oversees hiring process, manages evaluations, maintains payroll-related reports, oversees non-appointees compliance, leads job descriptions for positions, manages contractual agreements and compliance training.

• Responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications • Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments • Provides second-tier support to end users to ensure reliable application system availability and performance • Designs, verifies, documents, amends and refactors complex software configurations for deployment • Investigates and resolves issues relating to applications • Develops and executes test plans and test cases • Collaborates across parties involved in product, systems or service design and development

• Review, summarize, and evaluate applications for graduate school admissions • Manage daily operations of the admissions application process • Assist in the evaluation of applicants for admission • Participate in recruiting events and outreach efforts • Ensure accuracy and confidentiality of applicant files