• The NI Semiconductor BU CCS team is seeking to hire an experienced Applications Engineer (Semiconductor Test Development Engineer) to work on the customer engineering opportunities that enable the sale of standard NI products. • The primary responsibilities of this position are to work with NI customers, sales personnel, engineering and alliance partners to define, document, design and deploy NI products tailored to meet specific customer requirements for large scale turnkey engineering solutions. • This is a multi-functional role dealing with diverse engineering needs to design solutions, and to deploy them worldwide. This role requires daily interaction with NI customers, NI Alliance Partners, NI sales, and NI Engineering Teams. • The roles will include: • Working and interacting with a wide variety of NI staff and NI Alliance partners in semiconductor test engineering, test program structure, hardware design, and fixture design in support of customer solutions. • Generating requirements document that can be to finalize statements of work • Defining and implementing project plans, managing project milestones and holding reviews to assure meeting requirements and ready for deployments • Understand the design and validate analog and digital circuits covering signal interconnect and data communication protocol based on Device Under Test requirements • Participate in the creation of integrated NI modular hardware into a turnkey test system based on test requirements • Evaluate integrated hardware on system reliability, testing accuracy and total system cost of test • Willing to travel domestically and abroad in support of opportunities and projects (~30%) • Support NI system development activities at customer sites • Resolve NI system issues at customer sites to meet stability and reliability expectation • Work with customers and contract manufacturers to improve NI tester performance • React to support urgent NI system issues at customer sites during project • Provide guidance and support to NI system operation at customer sites

• Provide engineering and operational support for Aspect and Intradiem technologies within an enterprise environment. • Responsible for incident response, problem management, and change execution, including evening and weekend support coverage. • Collaborate with vendors, developers, and engineering teams to ensure the reliability and continuous improvement of contact center applications. • Proactively monitor and perform daily health checks of Aspect and Intradiem applications. • Troubleshoot and resolve production issues impacting scheduling, forecasting, real-time adherence, or intraday workforce automation. • Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. • Serve as a subject matter expert (SME) for Aspect Workforce Management and Intradiem automation.

• Classify and document incoming application support tickets by severity, urgency, and category. • Resolve client issues by analyzing logs, running SQL queries, and reviewing application behavior. • Prioritize and manage tickets by maintaining SLAs and escalating when necessary. • Resolve tickets across a minimum of 5 product categories with sufficient depth, while having the capability to manage tickets across all product categories. • Collaborate with internal teams by escalating complex issues with clear diagnostics and context. • Escalation point for lower-level engineers, aiming to assist lower-level engineers in resolving tickets without formal handoff when possible. • Enhance the knowledge base by documenting resolutions and creating troubleshooting procedures. • Contribute to release readiness by validating application updates and participating in deployment support. • Improve client experience by maintaining empathy and professionalism during technical investigations. • Participate in on-call rotations by supporting after-hours high-severity incidents. • Assist in monitoring environments by reviewing alerts, logs, and dashboards to identify issues proactively. • Identify recurring issues by conducting root cause analysis and recommending permanent fixes.

Role Description We are seeking a Field Application Engineer (NAM) to support and drive customer engagements with leading Industrial, Automotive, and Integrated Device Manufacturer (IDM) customers across North America. This is a customer-facing, technical individual contributor role, responsible for enabling design wins by bridging customer requirements with MIPS’ product portfolio, including processor IP, software tools and custom silicon solutions. Essential Responsibilities: - Your Job Customer Technical Engagement - Act as the primary technical interface for customers during pre-sales and early development phases. - Support customer engineering teams in evaluating and adopting MIPS solutions. - Provide hands-on technical guidance on: - Processor IP integration - Software toolchains and development environments - System architecture considerations - Design-In & Design Win Support - Drive design-in activities at assigned customers and design houses. - Support technical discussions to secure design wins for: - CPU IP licensing - Custom silicon programs - Software solutions - Assist customers in transitioning from evaluation to implementation. - Solution Enablement Help Customers Understand and Implement MIPS’ Value Proposition - Open RISC‑V architecture flexibility. - Multi-threaded, high-performance compute. - Functional safety-ready solutions. - Support system-level optimization for performance, power and cost. - Technical Problem Solving - Troubleshoot and resolve customer technical issues across hardware and software domains. - Work closely with internal engineering teams to escalate and address complex challenges. - Ensure timely resolution of customer issues to maintain project momentum. - Collaboration with Sales & Business Development - Partner with Business Development to support opportunity creation and closure. - Provide technical input to proposals, RFIs, and customer presentations. - Translate customer requirements into actionable feedback for product and engineering teams. - Ecosystem & Market Support - Support engagement with ecosystem partners (software, EDA, design services). - Participate in customer workshops, demos, and industry events. - Help position MIPS solutions within the broader semiconductor ecosystem in NAM. - Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Qualifications - Bachelor's/Master's degree in an engineering discipline or similar. - 3+ years in Field Application Engineering, Applications Engineering or Design Engineering. - Experience in Semiconductor IP, SoC/ASIC development, or embedded systems, Industrial, Automotive, or IDM electronics or related markets. - Proven track record supporting customer engagements and design wins. - Strong understanding of Industrial, automotive, or IDM electronic architectures (MCUs, SoCs, domain/zonal controllers). - Familiarity with: - Processor architectures - Embedded software development (compilers, SDKs, OS) - System-level design and integration - Strong customer-facing communication and problem-solving skills. - Ability to operate independently in a field-based role. - Hands-on technical mindset with strong debugging capability. - Ability to bridge technical depth with customer business needs. - Fluent in English. Preferred Qualifications - Experience with RISC‑V ecosystem or CPU IP integration. - Prior experience supporting industrial, automotive, or IDM customers in NAM. - Experience with custom silicon or SoC development flows. - Understanding of functional safety standards or design requirements in Industrial & Automotive markets. Expected Salary Range $130,000.00 - $227,000.00. The exact Salary will be determined based on qualifications, experience and location.