Emerson

Role Description Branson Ultrasonics is seeking a Service & Repair Technician to join our team! This remote opportunity is responsible for assembly, test, troubleshooting and repair of both standard and special equipment. - Develop written and verbal estimates for repair evaluations. - Work from verbal or written engineering documentation, BO’s, assembly prints, plumbing diagrams, electrical diagrams or schematics, to meet department production schedule. - Accept field service phone calls to assist customers in troubleshooting on-site problems and initiate actions to minimize customer down time and total customer satisfaction in all activities. - Make recommendations to help implement process improvements to ensure quality goals are met. - Perform Equipment Calibrations when required. In This Role, Your Responsibilities Will Be: - Responsible for repair documentation and written/verbal cost estimates by evaluating controls, power supplies, a variety of actuators and technologies such as Ultrasonics, Metal Welding, Industrial Cleaning and Laser Welding, or by soliciting assistance as needed for applications issues. - Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanic tests and operation to repair and verify customer equipment for shipment. - Ability to read and interpret engineering prints, sketches and verbal instructions. - Assist in the development and documentation of new and special products. - Suggest and implement test criteria for capability studies. - Inspect work for defects workmanship to ensure quality at every stage of the process. - Work within established time standards to meet customer repair turnaround and estimated repair cost. - Requires ability to schedule and analyze workload to achieve objectives. - Perform administrative and record keeping support as required to meet the company objectives; time sheets, cycle counts, reconciliations, BOM audits, quality data information, warranty in-house repair costs. - Assemble, test, troubleshoot and repair electronic and Electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. - Calibrate equipment when required. - Maintain equipment and proper housekeeping and workplace organization. - Assist in forecasting and control incoming repairs to achieve company repair turnaround objectives. - Perform other duties as assigned by Service Manager. Qualifications - HS or equivalent GED, with additional specialized knowledge of engineering disciplines as would normally be obtained through formal technical training at the college to Trade School level. - Minimum of 5 years’ experience in progressively complex troubleshooting and repair on Electro-mechanical machines and components. - Working knowledge of manufacturing concepts. - Ability to travel 80 to 85%. - Legal authorization to work in the United States - Sponsorship will not be provided for this position. Preferred Qualifications That Set You Apart - Associate or Bachelor Degree in Engineering or similar field. - Good communication skills, both written and verbal, to effectively deal with customers. - Good mechanical background and well organized. - Ability to read and understand both mechanical and electrical blueprints, layouts, wire lists, and schematics. - Position requires extensive travel, including overnight. Benefits - Flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. - Variety of medical insurance plans, with dental and vision coverage. - Employee Assistance Program. - 401(k) plan. - Tuition reimbursement. - Employee resource groups and recognition programs. - Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

• Manage customers in the assigned sales territory, acquire new customers and expand the market position with responsibility for results • Advise on product selection and technical application in collaboration with our specialists in Europe • Prepare quotations and proposals including associated cost calculations, conduct price negotiations and actively track projects • Conduct contract negotiations including finalizing contracts with customers in coordination with regional sales management • Proactively maintain customer relationships • Work with the CRM system, including administrative maintenance of contact data and activity records • Closely monitor and analyze the market, competitors and trends to derive strategic sales activities • Report sales development and project tracking to regional sales management • Represent the company at trade shows and other events

• Increase Account Alignment between BU & Account Teams. • Understand the Aerospace & Defence ecosystem, key accounts and related competition in target market segments. • Build credit as critical business advisor for account teams through providing business & technology domain expertise and increasing customer confidence. • Build long term strategic relationship with key customers and industry experts. • Support Account Teams to maximize BU solutions and systems to reach and drive efficiency across functions to win strategic deals and scale business. • Understand ROI for the engagements (BU, Sales, Support, Services, Partners), manage scope of committed work & represent business need across Emerson T&M • Integrate Regional Account/Industry feedback to improve current & future BU Solutions/direction.

• The NI Semiconductor BU CCS team is seeking to hire an experienced Applications Engineer (Semiconductor Test Development Engineer) to work on the customer engineering opportunities that enable the sale of standard NI products. • The primary responsibilities of this position are to work with NI customers, sales personnel, engineering and alliance partners to define, document, design and deploy NI products tailored to meet specific customer requirements for large scale turnkey engineering solutions. • This is a multi-functional role dealing with diverse engineering needs to design solutions, and to deploy them worldwide. This role requires daily interaction with NI customers, NI Alliance Partners, NI sales, and NI Engineering Teams. • The roles will include: • Working and interacting with a wide variety of NI staff and NI Alliance partners in semiconductor test engineering, test program structure, hardware design, and fixture design in support of customer solutions. • Generating requirements document that can be to finalize statements of work • Defining and implementing project plans, managing project milestones and holding reviews to assure meeting requirements and ready for deployments • Understand the design and validate analog and digital circuits covering signal interconnect and data communication protocol based on Device Under Test requirements • Participate in the creation of integrated NI modular hardware into a turnkey test system based on test requirements • Evaluate integrated hardware on system reliability, testing accuracy and total system cost of test • Willing to travel domestically and abroad in support of opportunities and projects (~30%) • Support NI system development activities at customer sites • Resolve NI system issues at customer sites to meet stability and reliability expectation • Work with customers and contract manufacturers to improve NI tester performance • React to support urgent NI system issues at customer sites during project • Provide guidance and support to NI system operation at customer sites

• Build and maintain strong, long‑term relationships with key stakeholders across assigned accounts to support customer satisfaction, loyalty, and growth. • Develop and execute account plans to identify opportunities, generate demand, and identify greenfield and brownfield projects. • Present clear, customer‑focused solution recommendations that demonstrate how Emerson offerings address customer challenges and deliver measurable value. • Identify and pursue new business opportunities—from initial lead identification through purchase order—to maximize the full product and service portfolio. • Collaborate closely with internal partners, including Business Development Managers, technical specialists, and support teams, to ensure alignment and effective pursuit strategies. • Apply thoughtful pricing strategies that balance customer needs with business objectives. • Monitor industry trends and competitive activity to anticipate customer needs and uncover new areas of opportunity. • Maintain accurate documentation of activities, forecasts, and account insights in CRM systems.

• Build and maintain strong, long‑term relationships with key stakeholders across assigned accounts to support customer satisfaction, loyalty, and growth. • Develop and execute account plans to identify opportunities, generate demand, and identify greenfield and brownfield projects. • Present clear, customer‑focused solution recommendations that demonstrate how Emerson offerings address customer challenges and deliver measurable value. • Identify and pursue new business opportunities—from initial lead identification through purchase order—to maximize the full product and service portfolio. • Collaborate closely with internal partners, including Business Development Managers, technical specialists, and support teams, to ensure alignment and effective pursuit strategies. • Apply thoughtful pricing strategies that balance customer needs with business objectives. • Monitor industry trends and competitive activity to anticipate customer needs and uncover new areas of opportunity. • Maintain accurate documentation of activities, forecasts, and account insights in CRM systems.

• Develop and implement sustainable sales strategies to increase order intake, revenue and profitability in the assigned sales territory, taking into account regional market requirements and customer needs. • Responsible for achieving agreed sales, booking and margin targets for the relevant product and solution portfolio, and actively identifying new business opportunities. • Provide professional account management and development of existing customer relationships, and proactively acquire new customers to sustainably expand the client base and increase market presence. • Identify, pursue and manage project opportunities, including regular analysis of market trends, competitor activity and customer requirements, and report to sales management. • Conduct contract and price negotiations within authorized limits and ensure successful, customer-focused execution of projects and business transactions. • Build long-term customer relationships and ensure high customer satisfaction through personal customer visits, solution-oriented consulting, and promotion of a consistent "Think Customer" mentality. • Work closely with internal departments, maintain relevant information in the CRM system, and comply with all compliance, trade compliance and company policies to ensure professional and transparent business operations.

• Develop and implement effective sales strategies and plans to exceed sales targets within the assigned territory. • Proactively identify and pursue new business opportunities and market trends and capitalizing on them to drive revenue growth. • Build and maintain a sales pipeline, with a consistent focus on new customer acquisition, opportunity creation and closure. • Conduct market research and competitive analysis to stay ahead of the competition. • Actively engage channel partners with a focus on sales and market share growth; hold them accountable for sales targets, activity levels, and joint business development plans. • Maintain strong relationships with existing key customers. • Understand customer needs, provide technical expertise, and offer solutions that align with their requirements. • Address customer concerns and issues promptly, ensuring high levels of customer satisfaction. • Prepare regular sales reports, including sales activity, customer feedback, and Factory Automation market trends analysis. • Provide accurate sales forecasts and participate in the annual budgeting process. • Stay up to date with industry trends, market developments, and emerging technologies related to the (FLMC). • Collaborate with the FA Business Manager to align new product development with evolving market needs and technological demands. • Develop a deep understanding of (FLMC) product portfolio supporting Industrial Automation Industries. • Conduct product presentations and demonstrations to customers, showcasing the value proposition of Emerson's products and solutions.

• Act as a Strategic Partner to both current and prospective customers, gaining a deep understanding of their business needs and recommending solutions to maintain and grow sales • Use proven sales strategies and CRM tools to effectively promote and sell the company's products, image, and “total value” • Conduct regular territory analysis and strategic planning to identify and capitalize on opportunities • Pursue and secure major project business, demonstrating a strong ability to close deals • Effectively set priorities and manage time efficiently • Develop product-based solutions to address customers' latent pain • Deliver sales solutions both independently and collaboratively, working seamlessly across teams to achieve success

• Build and maintain strong, long‑term relationships with key stakeholders across assigned accounts to support customer satisfaction, loyalty, and growth. • Develop and execute account plans to identify opportunities, generate demand, and identify greenfield and brownfield projects. • Present clear, customer‑focused solution recommendations that demonstrate how Emerson offerings address customer challenges and deliver measurable value. • Identify and pursue new business opportunities—from initial lead identification through purchase order—to maximize the full product and service portfolio • Collaborate closely with internal partners, including Business Development Managers, technical specialists, and support teams, to ensure alignment and effective pursuit strategies. • Apply thoughtful pricing strategies that balance customer needs with business objectives. • Monitor industry trends and competitive activity to anticipate customer needs and uncover new areas of opportunity. • Maintain accurate documentation of activities, forecasts, and account insights in CRM systems.