Role Description As an Operational Excellence Senior Consultant here at Honeywell Aerospace, you will be a critical leader in the development and enterprise-wide deployment for the Aerospace Operating System (AOS), driving the transformation of operational performance across the business. - Lead a team of Operational Excellence Consultants. - Partner closely with site level AOS leaders and business stakeholders to establish the AOS roadmap. - Align strategic priorities and enable scalable implementation across functions including Integrated Supply Chain (ISC), R&D, and Commercial. - Coach leaders and drive method development and continuous improvement initiatives. - Optimize end-to-end business and supply chain processes spanning procurement, production, distribution, and logistics. - Support long-term growth, operational efficiency, and cultural transformation. This position may be performed remotely; however, travel is required up to 75%. Qualifications - Experience in operational excellence and continuous improvement methodologies. - Strong leadership and coaching skills. - Ability to drive change and influence stakeholders. - Experience in supply chain management and process optimization. Requirements - Proven track record in leading transformation initiatives. - Excellent communication and interpersonal skills. - Ability to work collaboratively across functions. - Willingness to travel up to 75%. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health and wellness programs. - Opportunities for professional development and career advancement. - Flexible work arrangements.

• Day-to-day operations & cross-functional interface • Primary point of contact for Support, Customer Success, Development and Sales • Communication bridge between all departments; ongoing internal process optimization • Independent decision-making in Support/Success (e.g., refunds) on important cases • Consultation with the Founder; otherwise coordinate with the team • Temporary team-lead role in departments during critical situations • Responsibility for Moss (expense monitoring, approvals, account monitoring) • Responsibility for accounting, including communication with the tax advisor • Responsibility for Factorial (leave requests, time tracking, submission of sick notes to health insurance, etc.) • Processing sales reps' compensation and invoicing customers • Collections coordination • Planning team events, team calls and workations • Weekly reporting directly to the Founder & CEO — covering all topics • Communication with lawyers, legal insurance, tax advisors and freelancers (e.g., independently managing website projects) • Review and update of Terms & Conditions and privacy policy as needed • Responsibility for the info@ inbox, assessing important legal matters and managing them — you are the first point of contact for all legal inquiries • You step in during urgent situations and conduct initial interviews for new operational roles • You prepare all operational and technical elements for new onboardings and are also responsible for employee offboarding • Technical onboarding of new employees, central point of contact for questions • Screening and initial interviews for Ops hiring, supervision of trial days in Sales

• Manage, optimize, and implement systems and processes to provide high-level support across the company and portfolio • Drive operational excellence and efficiency across the organization by developing relationships with employees • Provide cross-functional collaboration to achieve strategic goals • Aid in the end-to-end execution of critical projects and initiatives that drive effective implementation and adoption of standards • Create and introduce operations processes, templates, tools, job aids, reports, and dashboards • Develop and document standard operating procedures (SOPs) for system-related workflows • Assist in the development, implementation, and optimization of operational systems and technologies • Provide high-level peer-to-peer technical and operational support across all departments • Lead system conversions for all acquisitions and dispositions • Audit, monitor, and ensure compliance with regulatory requirements

• Leads daily IT operations to ensure system stability, availability, and performance • Drives incident and problem management in alignment with ITIL best practices • Participates in Batch Operations to ensure the timely, accurate, and reliable execution of business-critical workloads • Assists management in the selection, training and developing of new employees • Oversees 24x7 IT operations, system performance, and service availability • Leads incident lifecycle management • Oversees daily Incident and Problem Management activities • Leads major incident response efforts and coordinate technical teams • Conducts root cause analysis and track long-term fixes for recurring issues • Maintains clear communication with leadership, technical teams, and business partners • Ensures alignment with ITIL and IT service management best practices • Participates in Batch Operations activities • Ensures SLA adherence and ticket queue performance • Monitors service metrics and identify improvement opportunities • Maintains ITIL-aligned processes, runbooks, and documentation • Assists the manager in monitoring team performance, staffing, and development • Collaborates with IT and business stakeholders • Ensure accurate documentation of incidents, problem records, and changes within ITSM tools • Provide guidance and mentorship to junior team members • Support on-call rotations and lead in major incident response efforts • Contribute to continuous improvement initiatives aligned with ITIL best practices