Title: Business Success Coach (Spanish Speaker) Location: New York city, NY Department: Programs Job Description: New York, NY Full Time Programs Entry Level Compensation & Benefits: Renaissance offers a competitive compensation package designed to reward your impact and support your long-term career growth. - Salary range: $50,000 – $60,000, commensurate with experience. - Annual performance-based bonus opportunities tied to both individual and organizational success. - Comprehensive benefits package (medical, dental, vision, retirement plan). - Generous PTO and paid holidays. - Hybrid work model: flexibility to work remotely after training period with initial 3 months of onsite training. - Ongoing professional development, coaching, and opportunities for advancement within the organization. - Be part of a mission driven non-profit CDFI that empowers entrepreneurs, strengthens communities, and fuels economic growth in NYC. Position Summary: The Business Success Coach provides individualized coaching, financial education, and technical assistance to entrepreneurs and small business owners, with a focus on underserved, low-income, and historically excluded communities. This role supports clients throughout their business journey from startup and business planning to accessing capital and post-loan growth to helping them build sustainable, profitable businesses and strengthen their financial management skills. This position does not approve loans or make credit decisions. The Business Success Coach supports client readiness and refers loan-ready clients to the Lending Business Advisor team for application packaging and underwriting review. The Business Success Coach serves as a trusted advisor, guiding clients through business challenges, connecting them to resources, and providing ongoing support to improve business performance, increase revenue, and achieve long-term success. Key Responsibilities: Business Coaching & Technical Assistance - Provide one-on-one coaching and consulting to small business owners and aspiring entrepreneurs who are not yet ready for a loan. - Assist clients with business planning, marketing, operational improvements, and growth strategies. - Help entrepreneurs identify and overcome barriers to business success. - Support clients in developing marketing, sales, pricing, and customer acquisition strategies. - Assess clients’ loan readiness to be referred to our Lending Business Advisors. - Connect clients with community resources, professional service providers, and business support networks. Financial Education & Capacity Building - Deliver financial education on topics such as budgeting, digital marketing, cash flow management, financial statements, credit building, business financial health and more. - Help clients understand and use financial reports to make informed business decisions. - Facilitate workshops, webinars, and training sessions for entrepreneurs. - Develop educational materials and tools that support business sustainability and growth. Post-Loan Support - Provide ongoing coaching and technical assistance after loan disbursement to promote successful loan repayment and business growth. - Monitor client progress and identify opportunities for additional support and resources. Client Relationship Management - Maintain regular communication with clients and build trusted, long-term relationships. - Track client goals, milestones, outcomes, and progress toward business objectives. - Document coaching activities, client interactions, and program outcomes in Renaissance’s CRM system. Program Support & Community Engagement - Participate in outreach efforts to recruit and engage entrepreneurs. - Represent the organization at community events, workshops, and partner meetings. - Occasional evening or weekend hours to support workshops, community events, and client meetings. - Support program evaluation and reporting by collecting client success stories and outcome data. - Contribute to continuous improvement of coaching and training programs. - Follow organizational policies and procedures, complete administrative tasks accurately and on time, and support REDC’s mission, goals, and values. - Perform other related work and duties as assigned. Required Qualifications: - Bachelor's degree in Business, Finance, Economics, Community Development, Education, or a related field, or equivalent professional experience. - 2+ years experience working with small businesses, entrepreneurs, or community-based economic development programs. - Knowledge of business planning, financial management, and small business operations. - Ability to review basic business financial documents, including profit and loss statements, cash flow statements, tax returns, bank statements, budgets, and debt schedules. - Strong coaching, facilitation, and relationship-building skills. - Strong written and verbal communication skills. - Local travel throughout New York City will be required. - Ability to work effectively with diverse populations and underserved communities. - Bilingual fluency in English/Spanish is required. - Precise attention to details, excellent organizational, interpersonal and time management skills. - Commitment to the confidentiality of sensitive materials and information. - Experience delivering financial education training. - Meets expectations for attendance and punctuality. - Familiarity with New York City’s small business ecosystem, community organizations, and business support resources is preferred. - Proficiency in Salesforce, Zoom, Google applications, and Microsoft Office Suite (specifically MS Word and Excel). - Location Requirement: This is a hybrid remote position with an initial 3 months of non-remote on-site training. How We Work: At Renaissance, we are committed to serving the communities we support with dedication and excellence. We are a results-driven organization focused on empowerment and impact. Our employees are accountable, pragmatic, innovative, and collaborative, with a strong commitment to community service and development. We embrace strategic thinking and a commitment to treating each other and the communities we serve with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward. Expectations for all staff: - Support efforts that ensure a safe and healthy work environment. - Appreciates the value of working collaboratively with individuals who bring a wide range of perspectives, experiences, and ways of thinking. - An understanding of how systems and structures can affect people's opportunities and experiences in different settings. - Maintain a positive, helpful attitude. - Enjoy your time at work! Who We Are: Renaissance’s mission is to transform low-to-moderate income (LMI) communities and under-resourced entrepreneurs in our target markets by providing affordable small business loans, training, and counseling services. We serve the New York Metro Area, including New York City, Long Island, the Mid-Hudson Valley, and New Jersey.

• Build a deep understanding of each business, including its commercial model, market positioning, customer journey, and growth drivers • Develop meaningful visibility across the portfolio to identify opportunities, trends, and emerging challenges • Evaluate performance indicators to support informed decision-making • Assess growth performance across the portfolio and identify the underlying drivers of success or underperformance • Challenge assumptions and provide objective recommendations based on evidence and commercial insight • Support leaders in developing clear actions to improve results and accelerate growth • Evaluate marketing, sales, and commercial functions to identify capability gaps and opportunities for improvement • Assess leadership strength and determine where additional expertise or resources may be required • Help ensure each business has the foundations in place for sustainable growth • Support the identification, recruitment, and development of exceptional commercial talent across the portfolio • Contribute to building stronger leadership capability within the ecosystem • Help ensure the right people are in place to achieve long-term objectives • Contribute to high-impact initiatives including AI, acquisitions, automation, analytics, and new ventures • Support cross-functional projects that strengthen performance and create additional value across the portfolio • Act as a trusted strategic adviser, providing constructive challenge, objective analysis, and clear recommendations • Support leadership discussions through evidence-based insight and commercial perspective • Encourage accountability while empowering leaders to retain ownership of execution

Role Description UTTR is looking for a part-time Senior Campaign Manager to lead the strategy, execution, and optimisation of paid digital marketing campaigns across multiple B2B client accounts. This is not a junior support role—you'll own campaigns end-to-end, drive real business outcomes, and play a key role in shaping how we scale performance for our clients. You'll work closely with cross-functional teams (creative, RevOps, and client stakeholders) and bring a deeply data-driven mindset to everything you do. What You'll Be Doing - Campaign Strategy, Setup & Execution: - Own the tactical and operational management of paid digital marketing campaigns across multiple B2B client accounts. - Lead campaign setup, launch, and ongoing optimisation across LinkedIn Ads, Google Ads, Microsoft Ads, Meta, and other platforms (Reddit, X, etc. are a plus). - Ensure campaigns are delivered on time and aligned with client goals and KPIs. - Optimisation, Testing & Performance Analysis: - Monitor campaign performance and identify opportunities to improve results. - Lead testing and optimisation across audiences, creative, bidding strategies, budgets, and funnel performance. - Conduct performance analyses to uncover growth opportunities and improve efficiency. - Focus on meaningful business outcomes, including pipeline and revenue impact—not just vanity metrics. - Data, Martech & Analytics: - Analyse campaign performance across HubSpot, CRM platforms, GA4, ad platforms, and other marketing technologies. - Use insights to optimise campaigns and guide future strategy. - Support accurate reporting and performance storytelling for clients. - Experience with Looker Studio is a plus. - Client & Cross-Functional Collaboration: - Work closely with design, RevOps, analytics, and client teams to ensure campaigns, tracking, and reporting are implemented correctly. - Present clear, data-backed recommendations to clients. - Stay up to date with platform updates, new features, and best practices. Qualifications - 4+ years of experience managing B2B paid media campaigns. - Proven experience with LinkedIn Ads, Google Ads/Microsoft Ads, and Meta. - Strong understanding of B2B marketing and revenue operations. - Hands-on experience with HubSpot, CRM platforms, and analytics tools. - A highly analytical mindset with a passion for testing, optimisation, and continuous improvement. - Strong communication skills and confidence presenting recommendations to clients. - Excellent organisation and the ability to manage multiple client accounts effectively. - A proactive, self-starter attitude with a focus on delivering results. - Advanced English (C1). Requirements - Experience with BigQuery, Looker Studio, or similar reporting tools. - Experience working directly with platform representatives. - Familiarity with attribution and enrichment tools such as Apollo, Primer, ZoomInfo, Albacross, HockeyStack, Terminus, or Dreamdata. Working Hours This is a part-time contract role (approximately 20 hours per week). We're fully remote, and you can work from anywhere. However, you'll need to have consistent overlap with EST, CST, MST, or PST business hours for client meetings and team collaboration. Benefits - 💻 Fully remote — work from anywhere. - 🌍 Join a collaborative, globally distributed team. - 🚀 Work with a diverse portfolio of B2B SaaS clients across a range of industries. - 📈 Take ownership of client campaigns and make a measurable impact on pipeline growth and revenue.

• Own and execute omni-channel growth marketing, including paid ads, email sequences, and SEO • Build, test, and optimize demand-generation campaigns end to end • Track and report on growth analytics to sharpen what is working • Engage leads directly and help convert demand into closed business • Partner closely with the founders to set and hit growth targets