HR, Pay, & Workforce Management
Mid-Market Customer Account Manager
Location
United States
Posted
3 days ago
Salary
$105K / year
Seniority
Lead
No structured requirement data.
Job Description
Mid-Market Customer Account Manager
UKG
Role Description At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. - Supporting our Midmarket Customers, solidify customer relationship through regular and frequent face-to-face interactions designed to drive sales growth, including attendance at industry events, trade shows and conferences that are relevant to your customer base. - Proactively develop, utilize, and increase depth and breadth of expertise with Customer’s particular industry to advise, consult and support Customers on best and next practices in utilization and expansion of services. - Develop and maintain “greenspace” heatmap and run strategic and appropriate sales campaigns to drive pipeline and ultimately bookings in assigned accounts. - Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer’s needs. - Maintain advanced working knowledge of products and capabilities, incorporating technical advances in presentations to end users. - Develop and maintain Annual Account Plan and Relationship Map for each assigned account collaboratively with internal stakeholders. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. - Ensure highly positive customer experiences through existing relationships as transitioned from previous account team or services teams. - Conduct at least 1 in-person (or virtual if necessary) business review with the customer a year covering adoption, support and roadmap content. Business Reviews should include advise and consultation to customer regarding HR challenges and integration of UKG products. In these business reviews you should also be focusing on “Innovation” by sharing new product offers, new product innovation with effort toward sales. - Increase customer engagement and participation in high-quality experiences through driving attendance for Aspire at all levels of the client, from Executive to Administrator levels. - Collaborate with Field Marketing to invite customer and regional partners to appropriate regional events and conduct at least 2 regional events per quarter that combine Networking and UKG or Industry engagement. - Collaborate with Customer Marketing team to establish customer references and identify individuals to nominate for Insider and Exec Advisory programs as appropriate. - Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary. - Proactively monitor health of customer account, identify risks, and collaborate on Save Plans with appropriate teams to facilitate the execution of the plan. - Maintain accuracy of account Contacts and Account Sentiment in SFDC, including a Rolling 4 Quarter Pipeline in SFDC for all accounts and engage on all assigned marketing qualified leads within 24 hours of assignment. Qualifications - BA/BS or equivalent in experience - Minimum four or more years of experience in Direct Sales - Strong business acumen - Excellent verbal and written communication skills Requirements - Up to 25% travel Benefits - The base salary for this position is $105,000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. - The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. - The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. - Learn more about UKG’s benefits and rewards at UKG Benefits .
Related Guides
Related Job Pages
More Account Manager Jobs
• Manage the day-to-day operations of Priorities' active partner relationships on behalf of the Director — tracking touchpoints, scheduling check-ins, drafting follow-up communications, and ensuring nothing falls through the cracks across the portfolio • Build and maintain briefing documents, relationship trackers, and partner profiles that keep the Director and CIO fully prepared for every external meeting • Serve as a responsive point of contact for partners on operational and logistical matters, escalating strategically to the Director when senior-level engagement is needed • Support the Director in preparing for and following up on coordination tables and coalition meetings — including note-taking, tracking commitments, and drafting action item summaries • Help manage the onboarding of new partners into Priorities' ecosystem, ensuring a smooth handoff from initial outreach through active engagement • Own the logistics and execution of Priorities' recurring briefing series — managing the content calendar, coordinating across product, research, and paid media teams, handling invitations and attendee tracking, and ensuring a consistent, high-quality cadence • Lead outreach and recruitment for multi-audience training tracks, leveraging partner relationships and Priorities' network to drive participation across funder, organizer, and opposition researcher audiences • Manage training logistics end-to-end, including scheduling, materials coordination, participant communications, and post-session follow-up • Track attendance, engagement, and feedback across training and briefing programs, synthesizing insights for the Director and CIO to inform curriculum and program development • Maintain Priorities' ecosystem tracker — monitoring the progressive digital landscape, tracking key organizations, and flagging emerging opportunities or gaps for the Director and CIO • Conduct background research on partner organizations, prospective clients, candidate camps, and political validators to support external meetings and outreach sequencing • Build the prep materials, talking points, and one-pagers the Director and CIO need to show up fully informed in every external conversation • Synthesize partner and field intelligence into regular internal updates for Priorities leadership, helping translate ground-level insights into actionable recommendations • Manage the tools and products business development pipeline — tracking prospect status, maintaining CRM records, coordinating follow-up, and ensuring relationships move through the process efficiently • Draft pitch materials, capability one-pagers, and partner-facing collateral in coordination with the Director and product leads • Coordinate handoffs from initial partner conversations to product and revenue leads, ensuring a seamless transition and consistent partner experience • Relay partner feedback from the pipeline to the product team, helping close the loop between business development and product development • Serve as the connective tissue between the Director and internal teams — including Flock, digital, research, and communications — ensuring follow-through on commitments made in external meetings • Track cross-functional action items and deadlines, proactively flagging risks and keeping relevant stakeholders informed • Support the Director in preparing for internal leadership meetings, including agenda development, materials prep, and follow-up documentation
Strategic Account Manager
Eaton CorporationEaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The application window for this position is anticipated to close on 2/10/2026. The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $120,000.00-$176,000.00. Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
Role Description Eaton’s ES AMER NAS division is currently seeking a Strategic Account Manager, Whitespace. This is a remote position where candidates must reside anywhere within the United States to be considered for this position. The Whitespace Strategic Account Manager for hyperscale customers will be responsible for developing and implementing plans and programs for developing sales growth for named accounts and the market segments they serve. One will drive improved engagement with these key accounts by utilizing all Eaton sales resources, products and solutions to drive growth. The role will be responsible for identifying opportunity and driving specifications for white space solutions inclusive of Eaton’s rack enclosures, cable management, containment, rack power distribution and busway product offerings. In this function you will: - Identify and develop areas for growth with Eaton’s whitespace product portfolio within named hyperscale organizations. - Develop relationships with new and existing key leadership and work closely across Eaton ecosystem to improve engagement and sales growth. - Serve as a liaison between Eaton distributed infrastructure sales organization and the hyperscalers at all levels of the organization. - Define the overall strategy for the hyperscale integrator accounts and work closely with the Eaton field project management to implement sales plans and manage multi-site order rollouts to achieve sales growth targets and address market gaps. - Build and maintain a strong pipeline over one to three (1 to 3) years, aiming to achieve our annual sales and financial targets, providing annual forecasts for owned accounts. - Drive change to improve processes and effectiveness that will eliminate roadblocks to sales growth and engagement; drive all elements to completion and full resolution by working independently. - Drive improvement of managing forecasting, procurement and on-site project management to optimize customer satisfaction and expand market share percentage within owned accounts. - Provide voice of customer to product management team around whitespace customer needs to build upon new product introduction in a fast-paced environment. Qualifications - Bachelor’s degree from an accredited institution. - Minimum seven (7) years of electrical industry sales and/or marketing experience. - No relocation is offered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation. - Possess a valid driver’s license. Requirements - Experience in Salesforce, SAP and CPQ digital tools. - Multi-channel go-to-market experience (ex: IT, electrical, datacom, etc.). Skills - Possess excellent communication skills. - Must be able to work in the United States without corporate sponsorship now and within the future. - Experience successfully managing channel partners in the electrical, IT, datacom or related industry. - Ability to forge strong and lasting relationships between Eaton and hyperscalers for optimal results. - Strong understanding of business fundamentals and financials. - Ability to communicate effectively with all organizational levels. - Effectively manage and prioritize use of time. - Product knowledge, market knowledge and established customer relationships. - Strong business acumen and strategic agility to pivot based on market demands. - Successful track record of building strong customer relationships. - Understanding of competitors’ strategies, technologies and capabilities. - Presentation skills, interpersonal skills and team building skills. - Strong orientation toward digital mindset. - Strong understanding of how data centers power and physical infrastructure function effectively. - Exhibits understanding and resiliency in getting results. - Capability to influence without authority. - Ability to travel up to 25%. Benefits We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
• Conduct proactive outreach to dormant agencies • Identify and resolve production barriers • Execute activation and ramp strategies • Transition agencies into active production tiers • Onboard new agencies and establish engagement cadence • Drive early production benchmarks • Develop growth plans with agency partners • Maintain engagement cadence
Senior Amazon Account Manager
Incubator LabIncubator Labs is a performance-focused growth organization that builds and scales brands through rapid experimentation, creative iteration, and disciplined execution. We operate as an internal growth engine, not an agency. No third party or agency submissions will be accepted. IncubatorLab is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please feel free to contact us.
Role Description IncubatorLab is looking for a talented Senior Amazon Account Manager to join our thriving team! You are the pilot. As a Senior Amazon Account Manager, you own the execution, deep data analysis, and scaling of campaigns across Amazon for a single, dedicated brand portfolio. This is a hands-on role requiring exceptional quantitative reasoning, strong analytical judgment, and the ability to operate without heavy hand-holding. You aren't just adjusting bids; you are an all-around Amazon expert and numbers-driven problem solver who builds data solutions to unlock growth potential. What You'll Do: - Own Media Buying: Lead the end-to-end execution of Amazon PPC campaigns, including Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP. Build, launch, and fine-tune campaigns that hit internal revenue targets with precision. - Drive Campaign Strategy: Develop, implement, and scale comprehensive advertising strategies tailored to maximize ROI, efficiency, and market share. - Decoding Data & Strategy: Analyze complex campaign metrics to uncover actionable insights. Transition between high-level data analysis and real-world media buying strategies to maximize ROI. - Analyze & Report: Build and maintain performance dashboards, translating complex data sets into actionable growth insights and stories for both technical and creative teams. - Testing: Build structured testing frameworks for audiences, creatives, and offers to systematically isolate performance variables. - Optimization: Monitor performance daily and make aggressive, data-backed scaling decisions based on hard statistical trends. - Feedback & Collaboration: Translate account data and complex metrics into clear, actionable creative feedback and stories for both technical and creative teams. - Budgeting: Manage pacing and spend to hit target CAC/ROAS, with the opportunity to comfortably scale single-brand budgets up to $1M+/month. - Manage Total Account Performance: Oversee overall account health, buy box ownership, inventory health alignment, and catalog troubleshooting. Qualifications - 3–6+ Years Experience: Hands-on experience in high-spend Amazon Advertising accounts with a proven track record of scaling single accounts. - Direct Response Focus: You understand Amazon DTC/E-commerce metrics inside and out, backed by sharp quantitative reasoning and strong attention to detail. - Data Mastery: Excel wizardry is a must; familiarity with Amazon Ads API, SQL, or BI tools is highly preferred. - Platform Fluency: Deep knowledge of Amazon Seller Central/Vendor Central, Amazon Advertising console, Amazon DSP, and manual bidding strategies. - Attribution Knowledge: Familiarity with Amazon Marketing Cloud (AMC), Triple Whale, or similar tools to evaluate true blended performance. Requirements - WORKING HOURS: REMOTE-FIRST & ASYNCHRONOUS. We prioritize output over hours. However, because this role is deeply integrated with growth cycles and requires sharp performance tracking, we require strong overlap with US business hours (Eastern Time Zone / EST preferred) for real-time scaling and troubleshooting. How to Apply - We value proof of performance. Please submit your resume along with a brief case study or ad account screenshots. - Include: Scaling proof (e.g., $1k/day to $10k/day) and your preferred testing or analytical logic. What's Atypical About the Company Incubator Labs is a performance-focused growth organization that builds and scales brands through rapid experimentation, creative iteration, and disciplined execution. We operate as an internal growth engine, not an agency. Application Process - Interested candidates should apply directly for consideration. Upon submitting your application, our hiring team will review your credentials and will notify you if you are selected to participate in the interview process. - We appreciate your interest in IncubatorLab and kindly ask that you refrain from inquiries to our teams via LinkedIn. - No third party or agency submissions will be accepted. Equal Opportunity Employer IncubatorLab is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please feel free to contact us.


