• Own program management for payroll, compensation, and compliance system implementation from end-to-end, defining a solution to implementation. • Drive operational excellence in payroll processing. • Oversee end-to-end payroll processing and compensation administration as part of a year-long HCM implementation, ensuring data integrity audit readiness, and compliance across multi-state and multi-entity payroll operations. • Own and maintain SOX compliance controls related to payroll and compensation processes, including documentation, testing, remediation, and continuous monitoring of key controls. • Partner with Internal Audit, Finance, and external auditors to prepare for SOX audits, control testing, and evidence gathering. • Design and implement security controls for sensitive people data, including access management, segregation of duties, data privacy protocols, and system security configurations. • Develop and maintain comprehensive process documentation, standard operating procedures, and control matrices for all compliance activities. • Act as subject matter expert and liaison to Finance, Legal, Security, and external partners on compliance matters. • Drive change management initiatives related to system upgrades, process changes, and new control implementations.

• Oversee and manage multiple projects within the organization • Develop and maintain project plans, schedules, and budgets • Coordinate with clients to ensure project requirements are met • Implement quality control measures to ensure project success • Provide regular updates and reports to stakeholders on project progress

Role Description We are looking for a Senior Program Manager to serve as the operational owner and subject matter expert for Bizee Pro, distribution partnerships, and new workflows across entity management, compliance, registered agent, virtual address, and virtual mail. This role requires both domain expertise and operational transformation experience. The right person understands: - Business formation - Entity management - Registered agent - Annual reports - Foreign qualifications - Amendments - Certificates of good standing - Virtual address - Virtual mail - USPS 1583 - CMRA-related workflows This person will help Bizee close the gap between what sophisticated professional operators and distribution partners need, what our workflows support today, and what Product, Engineering, Fulfillment, Support, Legal, and Compliance need to build or operationalize next. This is not a traditional account management role. This is the internal operations leader who ensures new workflows actually work at scale. Qualifications - 7+ years of experience in operations, service delivery, fulfillment operations, partner operations, compliance operations, entity management, business formation operations, registered agent operations, implementation operations, process improvement, or a related role. - Strong working knowledge of business formation, entity management, annual reports, foreign qualifications, amendments, certificates of good standing, registered agent services, virtual address, virtual mail, USPS 1583, and CMRA-related workflows. - Experience leading operational transformation in a high-scale service delivery environment. - Experience using automation, AI, or workflow technology to reduce friction and improve operational consistency. - Experience scaling fulfillment, support, or service delivery operations across national or multi-jurisdictional workflows. - Strong ability to map, document, and improve complex workflows across multiple teams, systems, products, and service requirements. - Strong communication skills and ability to create clear documentation, playbooks, SOPs, launch-readiness materials, and executive updates. - High ownership, strong follow-through, and comfort building process from scratch. Requirements - Serve as the Entity and Compliance Operations SME. - Translate Partner and Professional Operator Needs Into Scalable Workflows. - Build and Operationalize New Workflows. - Lead Workflow Modernization and Operational Transformation. - Build Scalable Fulfillment Infrastructure. - Support Launch Readiness for Partner and Commercial Workflows. - Own Process Documentation and Operating Playbooks. - Improve Process, Systems, and Tooling. Benefits - Health Care Plan (Medical, Dental & Vision) - Life Insurance (Basic, Voluntary & AD&D) - Virtual Wellness Resources - Work From Home

• Support multiple Research Project Teams in partnership with the relevant Program Team Leads (PTLs) • Establish and maintain a high-performing operating process that connects team execution tactics with program strategy • Drive core project management fundamentals, including cross-functional meeting management, agendas, minutes, decisions/actions, integrated project plans, timelines, and awareness of risks, issues, and dependencies • Enable high-quality team discussions, governance preparedness, and execution. • Apply fit-for-purpose project management to advance pipeline projects through Amgen's governance process and toward clinical candidate nomination • Support collaboration management activities and serve as a point of contact for alliance execution and agreement-related questions • Partner with Project Team Leads (PTL) to charter teams, develop core documents, establish timelines and budgets, and align project tactics with project strategy • Manage project timelines and monitor team adherence to project plans; ensure project plans and timelines are entered and updated in the enterprise system • Facilitate effective project meetings and manage change in a matrix environment • Identify resource gaps and work with the Project Team to resolve, taking appropriate action when necessary. • Drive optimal approaches across teams and develop and implement fit-for-purpose tools to efficiently support Project Teams.