Budderfly

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Responding to Emergency Service Calls on nights and weekends (when on-call) • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with the Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Analyze energy performance, customer and site response, dispatch results, and program data to identify trends, root causes, opportunities for improvement, and practical changes to internal systems, workflows, partner coordination, customer communication, and operating procedures. • Communicate key findings, risks, and recommend next steps clearly to internal teams, partners, and senior management. • Cultivate, manage, and expand relationships with Budderfly’s Utility and Energy Market partners while maintaining a personal touch with every interaction. • Oversee program success and guide coordination and project management as Budderfly grows its Optimization programs. • Contribute to Load Flexibility strategy & expansion planning. • Collaborate with the Sales, Development, Marketing, Product, and our customer success team to ensure the highest level of program delivery and streamlined growth. • Coordinate with team members and departments to prioritize clients-reported issues and maintain clear communication with clients. • Manage and oversee the implementation and operation of Energy Efficiency, VPP, and Battery programs. • Ensure compliance with all relevant regulations and standards. • Stay up to date with industry trends and best practices in energy management. • Work as a team to respond to RFPs or engage new businesses, occasionally leading the effort and coordinating new work with our Technical Product Manager to deliver new capabilities. • Additional duties as assigned.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Responding to Emergency Service Calls • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with the Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Works with the Technical Services team to collect and present data in a functional format. This includes identifying the systems which can currently report data and those which require external support to harness the data needed. • Collaborates with executives and other business leaders to identify opportunities for improvement • Uses graphs, infographics, and other methods to visualize data • Proactively shares potential issues and inefficient operations with internal team members through verbal and non-verbal communication. • Develops and executes technical training curriculum for the Service team and continuously updates curriculum to match business needs • Develops and monitors training evaluation effectiveness. • Designs, develops, indexes, and maintains process and technical documentation. • Monitors end-user feedback, process changes and systems development efforts to facilitate continuing improvement of training and documentation. • Analyzes business processes with subject matter experts. Identifies supporting technology needs, and documents new processes. Promotes the use of technology and technology tools to support continued efficiency and improvement in departmental processes. • This includes collaborating with the Software Development team (and others) to successfully plan requirements for initiatives and ensure business needs are met through the rollout of each initiative • Maintaining and further improving rollouts in CRM (HubSpot), WOMs (FSG, InJobs, future SiteTracker), and other business systems is a key example • Maintains online content including coordinating, updating and maintaining user interfaces, documenting processes, and policies. • Promotes training opportunities and resources to employees. • Coordinates training, documentation, and talent management system efforts with other district training resources. • Keeps daily logs and records of all functions in Company systems • Lead improvement projects with the software development team based on data analysis • Collaborate with leadership to devise strategies aimed at enhancing operational efficiency • Leverage project management improvement methodologies to implement and propel growth initiatives

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Responding to Emergency Service Calls on nights and weekends (when on-call-once week/month) • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Responding to Emergency Service Calls. • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. • This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. • This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. • This includes, but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries. • On-call is not required.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. • Providing physical maintenance to Budderfly HVAC Units. • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment. • Identifying maintenance risks on HVAC/R equipment. • Diagnosing electrical and mechanical faults for HVAC/R systems. • Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units. • Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures. • Responding to Emergency Service Calls on nights and weekends (when on-call) • Cleaning, adjusting, and repairing systems, and performing warranty services. • Performing emergency repairs promptly and efficiently. • Keeping daily logs and records of all functions in Company work order system. • Ensuring compliance with applicable State and Federal standards and with Occupational Health and Safety Act. • Complying with service standards, work instructions and customers' requirements. • Assisting with customers' queries.