• Develop and own the learning journey post-onboarding for our Commercial Sales and Business Development Representative Teams and own change management end to end • Design, implement, and optimize learning programs including technical enablement, leadership development, and first 90 day programs • Partner with subject-matter experts including PMM, Advisory, Services and Sales Leadership to build and maintain training content and other learning experiences • Identify skills gaps use data, feedback, and performance insights to recommend actionable development plans for teams and individuals • Own your learning journey using tools such as LMS platforms and learning analytics dashboards • Facilitate enablement sessions and workshops for employees and leaders at all levels • Measure program effectiveness using KPIs, feedback, and performance outcomes, and continuously iterate to improve • Design and implement competency frameworks including certification paths to ensure employees are meeting and beating goals

• Own the end-to-end program plan and delivery roadmap across all transformation workstreams, including organizational structure redesign, AI-native engineering platform adoption, shift-left governance and compliance, developer enablement, operating model change, and security and legal process modernization. • Drive the weekly program management cadence, surfacing and resolving roadblocks, managing cross-stream dependencies, and maintaining momentum across a multi-quarter delivery roadmap. • Prepare and facilitate bi-weekly executive Steering Group updates, translating program complexity into clear status, risks, and decisions needed. • Partner with workstream leads to build and operationalize a governance framework, including charters, decision rights, escalation paths, and accountability structures, that empowers teams to execute autonomously. • Lead stakeholder engagement, communications, and change management across Product, Engineering, HR, Legal, and Security, building trust and alignment across a matrixed organization.

• Set and run Design Ops' strategy: Own the strategic direction for Design Ops (where the function needs to go, why, and what we're deliberately not doing), and drive it through execution yourself, from roadmap to delivery. • Own Design's AI-first point of view: Set the strategy and decision framework for how Design adopts AI tooling and reshapes its process, in partnership with Design Leaders and Product Ops. Be ready to build yourself: the skills, agents, and workflows designers will use day to day. Partner with Procurement to secure access to new tools. • Architect systems that scale: Design, build, and run the operating system that lets the design org keep scaling year over year without adding overhead. Keep processes lightweight: introduce only what's needed to advance quality and give the team visibility. • Set and execute the design culture strategy: Define what culture and quality rituals should exist (all-hands, onsites, team rituals) and the outcomes they need to drive, then own the execution, looping in design managers or cross-functional partners for support. • Build and run Design's external presence strategy: Own the strategy for how Mercury Design shows up externally to support hiring and brand, and drive execution, from content to events to award submissions in partnership with the Comms team. • Define and run onboarding & enablement: Set the strategy and quality bar for how new designers ramp, in partnership with EPD Ops, and own the programming. • Be the cross-functional connective tissue: Build relationships across Product Ops, Research Ops, Eng Ops, and design leadership that make you a first call on ambiguous, cross-functional problems. Break down silos, navigate competing priorities, and move multi-stakeholder programs to a conclusion, including with executive partners. • Be a strategic thought partner to the VP of Design and design managers: Bring an independent point of view to conversations on team health, quality, and priorities, and translate design leadership's goals into Design Ops' strategy and roadmap. • Define what gets measured: Set the success metrics and reporting cadence for design programs across the org, and use them to make the case for where to invest next, including additional Design Ops headcount as the function's remit grows.

• Lead the development and execution of enterprise-wide digital optimization strategies in partnership with DT leaders and subject matter experts. • Evaluate current DT services against industry benchmarks and leading practices, highlighting opportunities for modernization and efficiency. • Identify digital needs across functions, propose new service offerings, and develop high‑quality business cases to secure senior leader sponsorship and investment. • Ensure all programs follow the RTX Enterprise Program Management (REPM) methodology and maintain high-quality milestone planning. • Identify and leverage cross‑program interdependencies to unlock synergy, streamline execution, and drive efficiency gains. • Proactively assess program risks, develop contingency plans, and execute timely corrective actions to address scope, schedule, or budget variances. • Perform additional responsibilities related to the role as assigned. • Travel up to 10%, or as needed.