Role Description The Sr. Mgr, Digital + Tech Transformation Sales, Events Management and Group Housing Specialist plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Sr. Director, Hotel Commercial Performance, EMEA with a dotted line to the Director, DTT Business Process & Discipline Support EMEA. This role will provide a bridge between current and future hotel sales operations, guiding deploying hotels on the new systems and business processes that support the customer journey to ensure a smooth transition and cutover. They will provide workshops and trainings to transitioning hotels, ensuring that property teams are fully prepared to operate with the new systems and business processes from Day 1. To accomplish this, the Sr. Mgr., Digital + Tech Transformation Sales, Event Management and Group Housing Specialist will develop subject matter expertise covering the end-to-end systems and processes that Associates will use to deliver great customer experiences, including: - Opera Cloud PMS - OSEM - SFAWeb/One Source The successful candidate will have a deep knowledge of existing sales and event management operations within EMEA and the systems that support it, including: - Opera PMS - MARSHA - Opera S&C 5.6 - SFAWeb/One Source - EMPOWER: RES - Group Housing Solutions - Marriott Bonvoy loyalty program Furthermore, the role will understand the shift from MARSHA to Amadeus Central Reservation System (ACRS), and the impact this will have on all elements of sales systems and group housing tasks as well as third party platforms and tools used by the sales & events teams. Qualifications - Deep knowledge of existing operations within EMEA and the systems that support it, including Opera S&C, MARSHA, EMPOWER: RES, SFAWeb/One Source and the Marriott Bonvoy loyalty program. - Ability to quickly learn and build expertise in the new systems and processes that create the entire end-to-end customer experience for Sales, Event Management and Group Housing associates, including OSEM and SFAWeb/One Source. - Proven ability to lead hotels and operations teams through complex system and process changes, articulating what is changing and what is staying the same. - Skilled in training, stakeholder communication, and change enablement strategies. - Strong influencing skills with ability to align cross functional teams across disciplines. - Analytical thinker with strong root cause analysis skills and structured risk mitigation approach. - Comfortable operating in fast paced, ambiguous environments. - Strong judgment to prioritize effectively and manage competing demands. - Ability to build strong relationships across regional teams and hotel teams. - Comfortable bridging the gap between business requirements, product design, and technical stakeholders. - Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences. - Ability to simplify complex concepts and provide clear direction during implementation and support phases. - Effective in dynamic deployment environments with competing priorities. - Resilient under pressure, maintaining a positive, proactive approach. - Strong sense of ownership and drive for operational excellence. Requirements - 7+ years of progressive experience in sales and event management operations, with at least 3 years in a leadership or SME role. - Demonstrated experience designing and delivering training or workshops to adult learners. - Deep knowledge of existing Opera S&C, SFAWeb/One Source and other sales & event management programs. - Strong analytical, organizational, and communication skills. - Ability to travel as needed for workshop delivery. Preferred Skills & Attributes - Experience with large-scale system deployments or property conversions. - Experience in adult learning, instructional design, or facilitation. - Change management or project management credentials. - Collaborative, adaptable, and solutions-oriented mindset. Tools & Resources Used - Workshop Facilitation Materials (slide decks, participant guides, activity sheets). - OSEM - EMPOWER: RES - SFAWeb/One Source - Power point and AI - ServiceNow/Power of M ticketing for configuration support. - Product Catalog and Land-It task management systems.

Role Description GolfNow is seeking a Market Sales Manager to drive sales, retention, and account growth across GolfNow’s suite of software, technology, and marketing solutions. This role owns the full sales cycle across assigned accounts, with a strong focus on expanding adoption of GolfNow’s tee sheet, point of sale, handheld POS, and related SaaS solutions that help golf course operators run more efficient, profitable businesses. This role directly supports GolfNow’s growth by: - Expanding client relationships - Increasing technology and product adoption - Improving tee time utilization - Strengthening market penetration Success in this role will help golf course partners grow rounds, revenue, and operational efficiency while advancing GolfNow’s position as a trusted technology, SaaS, and marketing partner. This is a remote role supporting the GolfNow platform, with regular in-market travel to engage golf course partners and prospects. Candidates must reside in or be willing to relocate to the greater Connecticut area. What You’ll Do - Own the full sales cycle across assigned markets, including account planning, relationship development, discovery, solution selling, negotiation, retention, expansion, and closing opportunities across GolfNow’s tee sheet, point of sale, handheld POS, and related SaaS solutions. - Build trusted advisor relationships with golf course partners, prospects, and multi-course operators by understanding their business challenges and aligning GolfNow technology and marketing solutions to their goals. - Retain and grow an existing book of business by identifying partner needs, uncovering expansion opportunities, and positioning GolfNow solutions that support measurable business outcomes. - Prepare and present customized GolfNow solutions that address partner needs across operations, revenue management, golfer engagement, tee time utilization, and technology adoption. - Become a market expert by developing detailed knowledge of local golf courses, competitive dynamics, decision-makers, market trends, and sales opportunities. - Track sales activities, pipeline progress, revenue performance, retention opportunities, product adoption, and partner insights in CRM system. - Partner with regional leadership and internal teams to analyze market opportunities, execute sales and marketing strategies, and improve key performance metrics including client growth, retention, product adoption, tee time utilization, and golfer engagement. Technology Competency - Develop strong product fluency across GolfNow’s core technology platforms, including tee sheet, point of sale, handheld POS, and related SaaS solutions. - Effectively demonstrate how GolfNow technology supports golf course operations, revenue growth, payment efficiency, staff productivity, and golfer experience. - Partner with internal product, support, onboarding, and account teams to support successful implementation, adoption, retention, and expansion of GolfNow technology solutions. Qualifications - 5+ years of relevant SaaS sales, digital marketing, account management, business development, or technology sales experience. - Proven ability to manage the full sales cycle, close new business, grow an existing book of business, and retain customers in a recurring revenue or SaaS environment. - Experience selling software, point of sale, payments, online distribution, marketing technology, or similar business technology products, preferably within hospitality, recreation, golf, sports, payments, or point of sale environments. - Strong relationship-building, communication, presentation, discovery, and negotiation skills. - Comfort using CRM tools such as Salesforce, along with strong computer and internet-based research skills. - Business acumen, problem-solving ability, and a track record of meeting or exceeding goals. - Ability to travel extensively, including weekends or short-notice business needs. Bonus Points For - Experience selling tee sheet, point of sale, handheld POS, payments, reservation, inventory, or business management software. - Experience working with golf courses, resorts, hospitality operators, multi-location businesses, or owner-operated businesses. - Sales development, sales strategy, market expansion, or customer retention experience. - A college degree or equivalent relevant experience. Why You’ll Love It Here At Versant, you’ll be part of a portfolio of brands that inform, entertain, and connect audiences across culture, sports, business, entertainment, and beyond. In this role, you’ll help shape the future of GolfNow’s market presence by partnering directly with golf course operators and resort leaders to solve real business challenges. This role offers flexibility while maintaining meaningful opportunities for in-person collaboration with clients, teammates, and business partners. You’ll join a team that values accountability, partnership, clear communication, adaptability, and an entrepreneurial mindset.

• Identify opportunities • Engage key decision-makers • Offer tailored educational solutions that meet the needs of schools and educational institutions.

• Play a key role in driving business growth by identifying and securing new opportunities across the Americas • Accelerate business development and expand the presence on the U.S. West Coast • Build strategic relationships and open new markets • Deliver revenue growth within the cross-border payments industry • Collaborate closely with cross-functional teams • Help shape the commercial strategy and strengthen customer partnerships • Drive sustainable growth across the region