Marriott
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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
33 Jobs
Feasibility & Development Planning Manager
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Feasibility & Development Planning Manager plays a critical role in supporting Marriott’s hotel growth strategy across the Caribbean and Latin America. This position leads market research, financial analysis, and strategic evaluations to assess new development, conversion, and acquisition opportunities. The Manager will oversee feasibility studies, guide junior team members, and collaborate with cross-functional teams to ensure alignment with Marriott’s brand and business objectives. This role requires deep expertise in the tourism and lodging industry, advanced real estate finance skills, and the ability to synthesize complex data into actionable insights. The Manager will report to the Director, Feasibility & Development Planning and supervise Analysts within the team. Qualifications - Fluent in English and Spanish; Portuguese is a plus. - Advanced proficiency in Microsoft Excel and financial modeling. - Strong analytical, communication, and presentation skills. - Deep understanding of hotel valuation, investment analysis, and market dynamics. - Executive presence and ability to influence across levels. - Ability to manage multiple priorities in a fast-paced environment. - Ability to travel nationally and internationally for fieldwork, as necessary. Requirements - Strategic thinker with a high degree of initiative and resourcefulness. - Team-oriented leader with strong interpersonal skills. - Detail-oriented and organized, with excellent time management. - Flexible and adaptable to changing business needs and deadlines. Benefits - Marriott International is an equal opportunity employer. - We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. - We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Talent Acquisition Coordinator
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Recruiting Coordinator will be responsible and focused on facilitating the flow of candidates through the recruitment process, such as: - Job postings - Leading screening and interviewing logistics - Tracking candidate progress in our recruiting systems - Managing the pre-hire check process of candidates - Triaging and resolving issues This is a remote position. Will require some travel throughout the year to attend training/team meetings. Qualifications - Working understanding of talent acquisition/human resource principles, practices, and procedures - Excellent time management skills with a proven ability to meet deadlines - Ability to function well in a high-paced, repetitive, and at times stressful environment - High-detail orientation in all things - Proficient with Microsoft Office Suite or related software including Applicant Tracking Systems - Excellent verbal and written communication skills - Excellent interpersonal and customer service skills - Excellent organizational skills and attention to detail Requirements - High School Diploma or equivalent required, college degree preferred - 2+ years total experience in coordination of recruiting activities preferred - Passion and experience for recruiting is a must - Recruiting or HR experience in hospitality/service industry or industry with field-based operations preferred Company Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Senior Manager, Sales, Events & Group Housing Specialist
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Sr. Mgr, Digital + Tech Transformation Sales, Events Management and Group Housing Specialist plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Sr. Director, Hotel Commercial Performance, EMEA with a dotted line to the Director, DTT Business Process & Discipline Support EMEA. This role will provide a bridge between current and future hotel sales operations, guiding deploying hotels on the new systems and business processes that support the customer journey to ensure a smooth transition and cutover. They will provide workshops and trainings to transitioning hotels, ensuring that property teams are fully prepared to operate with the new systems and business processes from Day 1. To accomplish this, the Sr. Mgr., Digital + Tech Transformation Sales, Event Management and Group Housing Specialist will develop subject matter expertise covering the end-to-end systems and processes that Associates will use to deliver great customer experiences, including: - Opera Cloud PMS - OSEM - SFAWeb/One Source The successful candidate will have a deep knowledge of existing sales and event management operations within EMEA and the systems that support it, including: - Opera PMS - MARSHA - Opera S&C 5.6 - SFAWeb/One Source - EMPOWER: RES - Group Housing Solutions - Marriott Bonvoy loyalty program Furthermore, the role will understand the shift from MARSHA to Amadeus Central Reservation System (ACRS), and the impact this will have on all elements of sales systems and group housing tasks as well as third party platforms and tools used by the sales & events teams. Qualifications - Deep knowledge of existing operations within EMEA and the systems that support it, including Opera S&C, MARSHA, EMPOWER: RES, SFAWeb/One Source and the Marriott Bonvoy loyalty program. - Ability to quickly learn and build expertise in the new systems and processes that create the entire end-to-end customer experience for Sales, Event Management and Group Housing associates, including OSEM and SFAWeb/One Source. - Proven ability to lead hotels and operations teams through complex system and process changes, articulating what is changing and what is staying the same. - Skilled in training, stakeholder communication, and change enablement strategies. - Strong influencing skills with ability to align cross functional teams across disciplines. - Analytical thinker with strong root cause analysis skills and structured risk mitigation approach. - Comfortable operating in fast paced, ambiguous environments. - Strong judgment to prioritize effectively and manage competing demands. - Ability to build strong relationships across regional teams and hotel teams. - Comfortable bridging the gap between business requirements, product design, and technical stakeholders. - Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences. - Ability to simplify complex concepts and provide clear direction during implementation and support phases. - Effective in dynamic deployment environments with competing priorities. - Resilient under pressure, maintaining a positive, proactive approach. - Strong sense of ownership and drive for operational excellence. Requirements - 7+ years of progressive experience in sales and event management operations, with at least 3 years in a leadership or SME role. - Demonstrated experience designing and delivering training or workshops to adult learners. - Deep knowledge of existing Opera S&C, SFAWeb/One Source and other sales & event management programs. - Strong analytical, organizational, and communication skills. - Ability to travel as needed for workshop delivery. Preferred Skills & Attributes - Experience with large-scale system deployments or property conversions. - Experience in adult learning, instructional design, or facilitation. - Change management or project management credentials. - Collaborative, adaptable, and solutions-oriented mindset. Tools & Resources Used - Workshop Facilitation Materials (slide decks, participant guides, activity sheets). - OSEM - EMPOWER: RES - SFAWeb/One Source - Power point and AI - ServiceNow/Power of M ticketing for configuration support. - Product Catalog and Land-It task management systems.
Senior Manager, Revenue Management Training Specialist
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Sr. Mgr, Digital + Tech Transformation Revenue Management Training Specialist EMEA plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Director Revenue Management Operations EMEA. This role will provide a bridge between current and future hotel revenue management, training deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel revenue management with advanced training delivery skills, ensuring that property teams are fully prepared to optimize ACRS and One Yield functionality and drive revenue performance from day one. The Sr. Manager D+TT RM Training specialist supports the delivery of Revenue Management workshops (before and after cutover) and provides support during pre‑go‑live validation for the Amadeus Central Reservation System (ACRS). This position emphasizes the facilitation of standardized configuration sessions, assistance to Revenue Managers in system readiness activities, and reinforcement of best practices to ensure properties are fully prepared for successful implementation of Amadeus CRS. To accomplish this, the Sr. Mgr., Digital + Tech Transformation Revenue Management Training Specialist EMEA will develop subject matter expertise covering the end-to-end systems and processes that associates will use to deliver commercial hotel strategies, including: - Amadeus CRS - One Yield Evolution - Opera Cloud PMS - Opera Sales and Event Solution (OSEM) The successful candidate will have a deep knowledge of existing revenue management, loyalty revenue management and reservations processes within EMEA and the systems that support it, including: - MARSHA - One Yield - Opera PMS - Opera S&C - EMPOWER: ResApp - Marriott Bonvoy loyalty program Furthermore, the role will understand the shift from MARSHA to Amadeus Central Reservation System (ACRS), and the effects of the change on Revenue Management tasks and processes including: - Rate and price plans - Overbooking strategy - Guaranteed attributes - Non-room products Qualifications - Deep understanding of Marriott’s current reservations and revenue management systems and processes. - Deep knowledge of current Opera PMS, Sales & Catering and preferably SFAweb/GPO. - Ability to quickly learn and build expertise in new systems and processes. - Strong knowledge of revenue management, sales, events, catering, rooms operations and commercial processes within hotels. - Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences. - Ability to build strong relationships with continent discipline teams and hotel teams. Requirements - 5+ years of relevant professional experience, demonstrating progressive career growth in revenue management. - Prior experience supporting training sessions, workshops, or knowledge sharing forums. - Demonstrated experience designing and delivering training or workshops to adult learners. - Strong analytical, organizational, and communication skills. - Ability to travel as needed for training or support delivery. Benefits - Opportunity to work in a diverse and inclusive environment. - Access to various growth and development opportunities. - Be part of the world’s largest hotel company.
Senior Manager, Revenue Management Specialist, D+TT EMEA
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Sr. Mgr, Digital + Tech Transformation Revenue Management Specialist EMEA plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Sr. Director Revenue Management Operations EMEA with a dotted line to the Director, DTT Business Process & Discipline Support EMEA. This role will provide a bridge between current and future hotel revenue management, guiding deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel revenue management with advanced training delivery skills, ensuring that property teams are fully prepared to optimize ACRS and One Yield functionality and drive revenue performance from day one. To accomplish this, the Sr. Mgr., Digital + Tech Transformation Revenue Management Specialist EMEA will develop subject matter expertise covering the end-to-end systems and processes that associates will use to deliver commercial hotel strategies, including: - Amadeus CRS - One Yield Evolution - Opera Cloud PMS - Opera Sales and Event Solution (OSEM) The successful candidate will have a deep knowledge of existing revenue management, loyalty revenue management and reservations processes within EMEA and the systems that support it, including: - MARSHA - One Yield - Opera PMS - Opera S&C - EMPOWER: ResApp - Marriott Bonvoy loyalty program Furthermore, the role will understand the shift from MARSHA to Amadeus Central Reservation System (ACRS), and the effects of the change on Revenue Management tasks and processes including: - Rate and price plans - Overbooking strategy - Guaranteed attributes - Non-room products Qualifications - Deep understanding of Marriott’s current reservations and revenue management systems and processes. - Deep knowledge of current Opera PMS, Sales & Catering and preferably SFAweb/GPO. - Ability to quickly learn and build expertise in the new systems and processes. - Strong knowledge of revenue management, sales, events, catering, rooms operations and commercial processes within hotels. - Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences. Requirements - 7+ years of progressive experience in revenue management, with at least 3 years in a leadership or SME role. - Demonstrated experience designing and delivering training or workshops to adult learners. - Deep knowledge of existing CRS, RMS, PMS, S&C, ResAPP, and other operational systems. - Strong analytical, organizational, and communication skills. - Ability to travel as needed for workshop delivery. Benefits - Equal opportunity employer. - Commitment to a diverse workforce and inclusive culture.
Market Recruiter
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description Talent Acquisition at Marriott is positioned to fuel company performance by identifying, attracting, and hiring world class talent. It is an integral function that directly impacts and supports business performance and drives the organization’s priorities around growing great leaders, investing in associates, and providing access to opportunity. The Recruiting Manager is a key member of the Talent Acquisition team and plays a critical role in helping to shape the workforce at Marriott International. The Recruiting team owns the end-to-end hiring processes, candidate experience and hiring manager relationships. In this role, you’ll deliver exceptional candidate experience across the business with a core focus on property management roles. FLEX is a temporary full-time position with an initial assignment of one year and the possibility of extension based on performance and business needs. This is a remote position to support hotels in Hawaii. Candidates are required to live in Hawaii. Qualifications - Bachelor's degree, or related degree or equivalent work experience - 4+ years’ work experience - Masterful negotiating skills that work on behalf of the company and the talent - Knowledgeable pulse on the hiring market and understand how to use that data to improve our hiring strategy - Highly resourceful with strong problem-solving and analytical skills - Preferred: Experience in an agency recruiting environment Requirements - Be a strategic partner to HR and the Hiring Manager by providing talent mapping, compensation advice, market insights, recruiting metrics, and strategies to improve the efficiency of the recruiting funnel - Partner with our sourcing team to develop creative recruiting strategies and proactively build a robust pipeline of A+ talent at all levels through research, social media, cold calls, referral generation, events, and sourcing campaigns to accomplish hiring goals - Partner with the hiring manager prior to activating posting to identify known candidates, encourage referrals, and align further on need + interview strategy - Review resumes, conduct phone screens, and assess candidates' qualifications and fit for the role - Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process - Create Management offer letters or manage the offer creation process in partnership with coordinator team - Develop and maintain strong relationships with hiring managers, HR partners, and candidates to ensure a positive recruitment experience - Promote Marriott International as an employer of choice by showcasing our company culture, values, and career opportunities Benefits - 401(k) plan - Stock purchase plan - Discounts at Marriott properties - Commuter benefits - Employee assistance plan - Childcare discounts - Medical, dental, vision coverage - Health care flexible spending account - Dependent care flexible spending account - Life insurance - Disability insurance - Accident insurance - Adoption expense reimbursements - Paid parental leave Company Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Finance Executive
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. - Coordinate tasks and work with other departments. - Serve as a departmental role model or mentor. - Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow all company policies and procedures. - Ensure uniform and personal appearance are clean and professional. - Maintain confidentiality of proprietary information. - Protect company assets. - Speak with others using clear and professional language. - Prepare and review written documents accurately and completely. - Answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Support team to reach common goals. - Listen and respond appropriately to the concerns of other employees. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. - Perform other reasonable job duties as requested by Supervisors. Qualifications - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: At least 1 year of related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None. Company Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Senior Software Engineer, Data Platforms
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description - Work as part of the team building out next generation cloud-based data, analytics and machine learning platform. - Function as a technical expert and lead engineer for the data platform team. - Perform research, analysis, design and development on a wide range of next generation data capabilities and products. - Set technical standards and develop reusable frameworks to ensure consistent and efficient creation of data capabilities and products. - Assume technical ownership of Service Provider deliverables and lead their technical resources to ensure deliverables are of high quality, follow Marriott standards and best practices and perform at scale. - Research emergency technologies that will provide future capabilities and seek solutions for complex technical issues. - Ensure early warning to the business stakeholder executives regarding degraded or missed service levels. - Coordinate with Application Delivery and Infrastructure teams for deployment and production support activities. - Train and mentor other team members, and peers as appropriate. - Liaise with multiple teams to steer projects from inception to successful delivery. - Provide financial input on department or project budgets, capital expenditures or other cost and resource estimates as requested. - Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed. - Maintains a proper balance between business and operational risk. - Assess when risks need to be escalated to right channels. - Facilitates timely resolution of service delivery problems and minimizes the impact to stakeholders. Qualifications - Bachelor's degree or foreign equivalent degree in Computer Science, Computer Engineering, Electronic Engineering or in a closely related technical field followed by 8 years of progressively responsible hands-on experience developing large scale data pipelines and applications at enterprise scale. - 4 years’ experience with technical delivery of large-scale data pipelines and applications. - 3 years’ experience developing data applications and applications on AWS. - 3 years hands on experience with Hive, HiveQL & Spark. - 2 years hands on experience with Snowflake. - 2 years’ experience with AWS S3 and Lambda. - 2 years’ experience in migrating data platforms/applications to AWS. - Experience as a strong technical leader with proven ability to lead Service Provider technical resources. Requirements - Telework: 100% Remote; position may be performed from anywhere within the U.S. - Travel: Travel to Marriott HQ in Bethesda MD at least once per quarter. - SALARY: $150,426 - $178,400 per year. - LOCATION: 7750 Wisconsin Ave, Bethesda, MD, 20814. Benefits - All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. - Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. - Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. - Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Coordinator-Talent Acquisition
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description The Recruiting Coordinator will be responsible and focused on facilitating the flow of candidates through the recruitment process, such as: - Job postings - Leading screening and interviewing logistics - Tracking candidate progress in our recruiting systems - Managing the pre-hire check process of candidates - Triaging and resolving issues This is a remote position and will require some travel throughout the year to attend training/team meetings. Qualifications - Working understanding of talent acquisition/human resource principles, practices, and procedures - Excellent time management skills with a proven ability to meet deadlines - Ability to function well in a high-paced, repetitive, and at times stressful environment - High-detail orientation in all things - Proficient with Microsoft Office Suite or related software including Applicant Tracking Systems - Excellent verbal and written communication skills - Excellent interpersonal and customer service skills - Excellent organizational skills and attention to detail Requirements - High School Diploma or equivalent required, college degree preferred - 2+ years total experience in coordination of recruiting activities preferred - Passion and experience for recruiting is a must - Recruiting or HR experience in hospitality/service industry or industry with field-based operations preferred Company Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Senior Manager, Marketing Support
MarriottMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Role Description Reporting to the VP of Marketing, this is a Senior Individual Contributor role with enterprise-level influence, accountable for continent-wide adoption of marketing standards and capability. Leads through governance, operating cadence, and cross-functional orchestration. Success is measured through adoption, capability uplift, and performance outcomes across the CALA system-wide hotel portfolio. This role serves as a strategic integrator and executional leader for Marketing across CALA, with primary accountability for hotel support and capability building—ensuring enterprise initiatives translate into scalable, high impact outcomes at the property level. The role functions as the continent enablement lead for hotel marketing leaders, providing clear ownership of marketing expertise, guidance, and escalation resolution across the continent. As the central orchestration point between global and continent priorities, this position drives complex marketing programs from strategy through execution, acting as the connective tissue across Marketing disciplines, Commercial partners, Shared Services, Field teams, and hotels. This leader proactively identifies continent and hotel level initiatives with material impact on marketing performance, anticipates risks and dependencies, and applies deep functional expertise to resolve issues, accelerate decision making, and ensure clear, consistent, and actionable communication to hotels. In parallel, the role owns and continuously evolves a structured Learning and Enablement agenda designed to build strong, scalable on property marketing knowledge across CALA. This includes upskilling hotel marketing leaders, strengthening digital and marketing fluency, supporting the CALA Sales & Marketing Talent initiative, and accelerating adoption of enterprise strategies, directly enabling revenue growth, channel optimization, loyalty performance, and brand consistency at scale. Position may be located in the Mexico Continent Office or remotely in the CALA region. Qualifications - Bachelor’s degree in Marketing, Business Administration, Communications, or a related discipline, required; MBA or advanced degree preferred. - 8+ years of progressive marketing or commercial services experience, ideally within hospitality or travel, required. - 4+ years leading cross-functional programs and influencing senior stakeholders in a matrixed environment, highly desired. - Demonstrated leadership of cross-functional teams/programs, experience in hotel or property-level marketing support, field enablement, or commercial operations at scale, required. - Proven experience leading cross-functional programs within complex, matrixed organizational and/or multi-market structures. - Fluent in English and Spanish (Portuguese a plus); experience working across CALA or Latin American markets strongly preferred. - Excellent written and verbal communication skills with strong attention to detail; ability to develop compelling presentations and present effectively to audiences of all sizes. - Self-directed leader with a proactive, results-oriented approach and the ability to operate independently with minimal oversight. - Highly collaborative; excels at partnering across diverse stakeholder groups and balancing competing priorities and demands. - Strong technical aptitude and project management expertise; proven ability to manage multiple concurrent initiatives without compromising quality or timelines. Requirements - Strategic Vision & Planning: Applies enterprise-level perspective to anticipate Hotel Marketing property needs and translate global marketing strategies into clear, actionable direction across diverse markets. - Cross-Functional Orchestration: Demonstrates ability to serve as the integrative link across Marketing, Commercial Services, MDS and Field Shared Services functions—driving strategic alignment and coordinated execution. - Digital & Performance Marketing Fluency: Comprehensive knowledge of digital direct, websites and MarTech, paid media, brand marketing, partnership marketing, loyalty platforms, channel optimization, search, and demand generation ecosystems. - Learning & Capability Building: Builds organizational marketing capability at scale—owns onboarding for new hotel marketing leaders, leads a structured monthly learning series and targeted upskilling programs, and develops enablement frameworks that embed lasting competency at the property level; ensures hotel and regional leadership are well-versed in strategy, best practices, and policies to accelerate adoption of enterprise guidance. - Brand Advocacy & Stakeholder Engagement: Serves as a trusted brand advisor to Sales & Marketing, Ownership and Franchise teams, General Managers, and property leaders—educating and advocating on brand standards; cultivates and manages strategic relationships with senior property and Regional leadership. - Program & Initiative Management: Proven track record of driving complex, multi-stakeholder initiatives (e.g., DTT, DET rollouts, Top Performer programs) end-to-end—from strategic planning through measurable execution with clear accountability. - Communication & Clarity: Superior written and verbal communication skills; synthesizes complex strategies into clear, consistent, and audience-appropriate messaging across all organizational levels. - Loyalty & Brand Acumen: Deep expertise in loyalty marketing, brand equity stewardship, strategic partnership development, and omnichannel brand execution. Key Responsibilities - Translate hotel feedback into enablement: Own the continent hotel marketing enablement intake and prioritization model, translating demand signals into standardized guidance, playbooks, and policy guardrails; measure adoption and effectiveness. - Develop actionable tools and playbooks: Create scalable toolkits, templates, FAQs, and best-practice guidance based on recurring hotel input and field learnings. - Identify trends and standardize solutions: Spot patterns across hotel requests and performance signals to build standardized recommendations and guardrails for consistent implementation. - Enable field success through guidance: Provide ongoing advisory support and training materials that reflect hotel needs and accelerate execution across the portfolio. - Lead the end-to-end execution of global and continent-wide marketing rollouts, including DTT, DET, Top Performer, and Global Circle programs. - Architect and deliver a structured Learning & Enablement curriculum to elevate hotel team proficiency in digital, media, loyalty, and brand strategy. - Direct Demand Generation brief development across key segments, markets, and airline partnership channels. - Establish on-property marketing goals, review Marketing IDD reviews, and collaborate with Distribution to optimize channel performance. - Serve as the cross-functional marketing lead for Commercial Services workstreams, ensuring strategic connectivity across Sales, Revenue, and Franchise organizations. - Maintain and govern intranet and DLZ marketing content to ensure accuracy, relevance, and accessibility as self-service knowledge resources for property teams. Management Competencies - Develops and maintains effective relationships with both internal and external stakeholders across the organization. Fosters a positive climate to build effective teams that are committed to organizational goals and initiatives. - Updates stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback. Engages leadership to develop and execute action plans to address gaps. - Coordinates and implements work and projects as assigned. - Complies with Federal and State laws applying to procedures. - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Analyzes information and evaluates results to choose the best solution and solve problems. - Works with team to put sustainable work processes and systems in place that support the execution of the strategy. - Establishes and maintains complete and up-to-date information to ensure accurate reporting. - Represents team in resolving situations. - Maintains and manages inventory and service operations. Leadership - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. Basic Competencies - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. - Demonstrates understanding of written sentences and paragraphs in work-related documents. - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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