UN/COMMON

We are a multi-channel Shopify Plus agency, powering the next generation of global brands.

Senior Lifecycle Marketing Specialist

MarketingMarketingFull TimeRemoteSeniorTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Lifecycle Marketing Specialist

UN/COMMON

• Own lifecycle marketing strategy for a portfolio of ecommerce clients. • Develop strategic roadmaps aligned with client objectives, business priorities, and growth goals. • Build lifecycle strategies across email, SMS, CRM, customer journeys, segmentation, personalization, loyalty, and retention initiatives. • Identify opportunities to improve customer retention, engagement, and lifetime value. • Serve as the primary strategic advisor for assigned client accounts. • Lead client meetings, quarterly business reviews, strategic planning sessions, and executive presentations. • Develop trusted client relationships through proactive communication and strategic guidance. • Recommend innovative lifecycle marketing solutions that support long-term business growth. • Analyze lifecycle marketing performance and identify trends, opportunities, and risks. • Translate data into strategic recommendations that improve marketing effectiveness and business performance. • Champion testing strategies and continuous optimization across lifecycle programs. • Monitor key performance indicators and communicate actionable insights to clients and internal stakeholders. • Partner closely with Lifecycle Marketing, Creative, Design, Development, Project Management, and Client Services teams. • Provide strategic direction that aligns execution with client goals. • Review lifecycle strategies and customer journeys to ensure quality, consistency, and alignment with client objectives. • Stay informed on emerging lifecycle marketing trends, retention strategies, and ecommerce best practices. • Contribute innovative ideas that improve client performance and strengthen UN/COMMON's strategic capabilities.

Job Requirements

  • 5 to 7 years of experience leading lifecycle and retention marketing programs for DTC ecommerce brands.
  • Minimum of 4 years of advanced, hands-on experience using Klaviyo.
  • Agency experience managing multiple client accounts is required.
  • Experience developing lifecycle marketing strategies across email, SMS, CRM, customer journeys, segmentation, automation, personalization, and loyalty programs.
  • Experience working with Shopify or Shopify Plus ecommerce brands.
  • Strong understanding of lifecycle marketing analytics, reporting, A/B testing, experimentation, and optimization.
  • Proven ability to translate marketing performance into strategic business recommendations.
  • Excellent client-facing communication, presentation, and relationship management skills.
  • Strong organizational and project management skills with the ability to manage multiple priorities.
  • Bachelor's degree or equivalent professional experience.

Benefits

  • Fully remote work environment
  • 23 days of paid time off plus 10 company holidays
  • Year-round half-day Fridays
  • Medical, dental, and vision insurance with company contributions
  • Paid parental leave
  • 401(k) retirement plan with up to 4% company match (where applicable)
  • $500 annual employee stipend after one year of employment
  • Professional development and growth opportunities
  • Collaborative, supportive, and globally distributed team

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