Jobrack

• Study competitor pages, funnels, and messaging to understand why they work (or don't) psychologically, and use that to inform and innovate on new funnel concepts for our clients — not just replicate what's already out there • Use AI tools (Claude, ChatGPT, and similar) to produce ad copy, messaging, and creative assets quickly and at a professional standard • Generate creative assets — video, image, and copy variations — using AI-native production tools • Build and launch landing pages using our internal tools and systems (fast, largely templated — this is not a from-scratch design/dev role) • Support creative strategy across all client accounts ("pods"), not just one — you'll work alongside our media buyers to turn strategy into ready-to-use assets • Continuously test and iterate creative based on real campaign performance feedback • Stay on top of new AI tools and workflows, and bring them into how we work • Partner closely with our media buying team (and me) to keep creative moving without becoming a bottleneck • Close the loop — take a brief from the senior strategist or media manager, align on the plan, produce the assets, and bring them back for review without needing to be chased

Role Description I'm currently the one doing creative strategy, copywriting, landing page builds, and asset production across every client account we run — on top of client calls, media buying, and running the business. It's the part of my job that context-switches me the most, and it's the thing I need off my plate completely, not shared. The first 30 days will be a fast, hands-on learning period — you'll shadow how we do things, learn our tools and systems, and get a feel for our clients and their markets. But this isn't an ongoing partnership where we split the work indefinitely. By day 30, the expectation is that you own this function outright, and I'm out of it. This isn't a project management role, and it isn't a "prompt-writer" role either. It's a hands-on production and strategy role for someone with a real eye for design and a genuine interest in behavioral psychology. In this role, you will: - Study competitor pages, funnels, and messaging to understand why they work (or don't) psychologically, and use that to inform and innovate on new funnel concepts for our clients — not just replicate what's already out there. - Use AI tools (Claude, ChatGPT, and similar) to produce ad copy, messaging, and creative assets quickly and at a professional standard. - Generate creative assets — video, image, and copy variations — using AI-native production tools. - Build and launch landing pages using our internal tools and systems (fast, largely templated — this is not a from-scratch design/dev role). - Support creative strategy across all client accounts ("pods"), not just one — you'll work alongside our media buyers to turn strategy into ready-to-use assets. - Continuously test and iterate creative based on real campaign performance feedback. - Stay on top of new AI tools and workflows, and bring them into how we work. - Partner closely with our media buying team (and me) to keep creative moving without becoming a bottleneck. - Close the loop — take a brief from the senior strategist or media manager, align on the plan, produce the assets, and bring them back for review without needing to be chased. This is a production and strategy role, not a client-facing role — you won't be running client calls, but your work directly shapes what clients see and how campaigns perform. Qualifications - Genuine, daily fluency with AI tools (Claude, ChatGPT, image/video generation tools) as a core part of how you work — not just occasional use. - A real eye for design — you can look at a landing page or ad and articulate why it works or doesn't visually, and you can art-direct AI output until it meets a professional standard. - A portfolio of shipped work — 3 live landing pages and ad creatives you personally produced, with a line on what happened after launch. - A genuine interest in behavioral psychology and what makes people act — this is design-and-psychology thinking, not just production. - Strong instincts for messaging and copy, even if you're not a classically trained copywriter — you know how to get AI tools to produce copy that actually converts. - Comfort doing research (competitors, market, industry) and turning it into something usable, fast. - Some exposure to B2B marketing specifically — you understand that B2B doesn't work like B2C or ecommerce, and can adapt creative/messaging accordingly. - Experience building landing pages (no-code tools, page builders, or similar — you don't need to code, but you need to be comfortable in these tools). - A bias toward shipping — you'd rather have something live and imperfect than perfectly planned and undelivered. - Ability to work independently across multiple accounts at once without needing detailed direction. - Excellent written English. Requirements - Familiarity with the mechanics of Google Ads / Meta Ads (you don't need to run campaigns, but understanding the funnel helps you write better creative for it). - Experience across multiple industries, especially B2B. - Experience building AI-powered workflows, automations, or internal tools. Benefits - $2,500 - $3,500 per month* - Full-time role, fully remote - Around 20 days paid time off, depending on your country - High-impact role with significant ownership and influence - Structured workdays with a focus on sustainable growth *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. Success looks like By day 30: - Full ownership of creative production (copy, landing pages, asset creation) across all active client accounts — Dan is out of this function entirely, not partnering on it. - You're taking briefs directly from the senior strategist/media manager and closing the loop without being chased. By day 90: - A reliable, repeatable creative production process the team can rely on, that you built or refined yourself. - Proactively bringing new AI tools/workflows into how the team produces creative. - Demonstrating real judgment on funnel and messaging strategy, not just execution — spotting what's not working and proposing something new.

• Collaborate with the Head of Customer Experience on team growth, development, and results - always balancing service quality with team wellbeing • Understand what drives each team member, and remove the blockers that hold them back, so the team performs at its best • Deliver clear, timely, and constructive coaching and feedback to the Quality & Training, Disputes, and Reputation Management teams • Monitor and present weekly reports on department KPIs and individual performance, communicating insights that drive decisions • Proactively work on continuous improvement strategies and peak-season scaling plans • Go beyond issue resolution - identify opportunities to surprise customers and turn routine interactions into memorable moments • Guide your team through difficult customer situations and step in to manage escalations directly when needed • Own team projects from start to finish - set direction, remove blockers, and guide your direct reports to deliver • Identify workflow inefficiencies, update SOPs, and champion process improvements that make the team faster and smarter • Support the evaluation and implementation of tools and platforms that improve team effectiveness • This is a full-time role working CET hours, typically 9AM to 5PM or similar.

• Own the SEO strategy for client accounts, ensuring the strategy drives measurable search performance • Work alongside account managers and content specialists within a revenue-generating pod • Bring strategic thinking and ownership rather than simply executing tasks • Potentially join client calls occasionally (not a core requirement, but a nice addition)

Role Description Bring strategic thinking, accountability & experience to a high-growth AI search company. We're looking for an SEO Strategist to own the SEO strategy for client accounts and drive the insights and recommendations that produce real search performance. You'll be the strategic thinker in your pod - not someone who waits to be told what to do, but someone who brings ideas, digs deep into the "why" behind decisions, and takes ownership of outcomes. In this role, you will: - Own the SEO strategy for client accounts, ensuring the strategy drives measurable search performance - Work alongside account managers and content specialists within a revenue-generating pod - Bring strategic thinking and ownership rather than simply executing tasks - Potentially join client calls occasionally (not a core requirement, but a nice addition) Qualifications - Real SEO specialist experience (roughly 5-7+ years, though we care more about quality than years) - Progression in past roles (e.g. analyst to senior analyst, with at least 2-2.5 years per role, not job-hopping) - Strong written communication - able to explain your reasoning and go three layers deep on why you made specific decisions - Clear spoken English (accent doesn't matter) - Ownership mindset and strategic thinking - not the type who only executes when told what to do - Accountable, hardworking, driven, with a strong willingness to learn and upskill Requirements - Willingness and ability to be client-facing (join calls, present work, etc.) - Experience working directly with enterprise or high-growth consumer brands Benefits - $3,500-$4,000 per month* - Full-time & fully remote - Unlimited PTO - Flexibility in exchange for accountability and performance - Work with the best companies in technology across healthcare, fintech, and SaaS *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

• Own PPC campaigns & conversion tracking for healthcare clients. • Set up and optimize Google Ads search campaigns focused on bottom-of-funnel healthcare keywords • Manage bid strategies tied to ROAS and CPL goals, run A/B tests on ad copy and landing pages • Knowledge of GA4 Events and Google Tag Manager for multiple client websites • Good understanding of conversion tracking for form submissions, click-to-calls, and CallRail dynamic number insertion • Offline conversion tracking processes and upload conversion data to Google Ads and Bing Ads knowledge • Knowledge of customized reporting dashboards integrating Google Ads, Analytics, CallRail, and CRM data • Support paid social campaign setups, optimizations, and conversion tracking using Meta Business Manager • Perform search term audits, negative keyword pruning, and campaign budget management • Troubleshoot tracking issues and maintain data integrity across platforms • Build and manage attribution models reflecting the entire customer journey

Role Description We're looking for a Digital Marketing Specialist who can step in and handle the execution side of our paid media campaigns, freeing up our current team to focus on strategy and client communications. You'll own the technical setup, tracking, and optimization of PPC campaigns while ensuring our data and attribution systems work flawlessly across Google Ads, Analytics, CallRail, and CRM platforms. - Set up and optimize Google Ads search campaigns focused on bottom-of-funnel healthcare keywords - Manage bid strategies tied to ROAS and CPL goals, run A/B tests on ad copy and landing pages - Knowledge of GA4 Events and Google Tag Manager for multiple client websites - Good understanding of conversion tracking for form submissions, click-to-calls, and CallRail dynamic number insertion - Offline conversion tracking processes and upload conversion data to Google Ads and Bing Ads knowledge - Knowledge of customized reporting dashboards integrating Google Ads, Analytics, CallRail, and CRM data - Support paid social campaign setups, optimizations, and conversion tracking using Meta Business Manager - Perform search term audits, negative keyword pruning, and campaign budget management - Troubleshoot tracking issues and maintain data integrity across platforms - Build and manage attribution models reflecting the entire customer journey You'll be working as close to 9am-5pm EST as possible. Qualifications - 3-5+ years of experience in digital marketing with heavy focus on PPC, analytics, and conversion tracking - 1+ years of experience in paid social, Meta Business Manager campaign management, and pixel tracking - Proven expertise in Google Tag Manager, Google Ads, and CallRail setup and integration - Experience with offline conversion tracking and upload workflows - Advanced proficiency in Google Analytics (UA and GA4), Google Looker Studio, or similar reporting tools Requirements - Experience in healthcare or HIPAA-compliant digital marketing environments - Working knowledge of CRM integrations (HubSpot, Salesforce, etc.) - Google Ads and GA4 Certification(s) - Experience with multi-location or franchise models Benefits - $3,500-$4,000 per month* - Full-time - Fully remote - 2 weeks paid vacation - 14 paid holidays - 1 week paid professional development time - Paid birthday off - Company health insurance - Company performance bonus - Educational or remote stipend *Salary for candidates managing $100k+ monthly ad spend. Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

• Own every product launch from brief to first sale on Amazon (for clients and for our own brands) • Coordinate across sourcing, catalog/listing, design, and PPC to ensure clean, on-time launches • Maintain a launch pipeline that's visible at all times (every active product has a status, blocker, next action, and owner) • Lead the supply chain team and own inventory forecasts and long-term stock planning • Lead the catalog management team and ensure listings are launched and maintained to high standards • Own the end-to-end Brand Builder client journey alongside the Operations Coordinator • Ensure consistent client comms (minimum 2x/week per active sourcing-phase client) in professional, clear English • Build and maintain dashboards covering product launch pipeline, inventory, and brand performance • Deploy AI and automation to measurably reduce manual ops work (target: 50% reduction in human time on supplier outreach, reporting, and status tracking within 6 months) • Run the weekly ops meeting without founder input (output: a clean status report founders read in 10 minutes) • Own ops-side hiring, onboarding, and performance management

Role Description Own product launches end-to-end for Amazon brands. We're looking for an Operations Manager who can take full ownership of our operational engine, with a particular focus on the end-to-end product launch pipeline. In this role, you will: - Own every product launch from brief to first sale on Amazon (for clients and for our own brands) - Coordinate across sourcing, catalog/listing, design, and PPC to ensure clean, on-time launches - Maintain a launch pipeline that's visible at all times (every active product has a status, blocker, next action, and owner) - Lead the supply chain team and own inventory forecasts and long-term stock planning - Lead the catalog management team and ensure listings are launched and maintained to high standards - Own the end-to-end Brand Builder client journey alongside the Operations Coordinator - Ensure consistent client communications (minimum 2x/week per active sourcing-phase client) in professional, clear English - Build and maintain dashboards covering product launch pipeline, inventory, and brand performance - Deploy AI and automation to measurably reduce manual ops work (target: 50% reduction in human time on supplier outreach, reporting, and status tracking within 6 months) - Run the weekly ops meeting without founder input (output: a clean status report founders read in 10 minutes) - Own ops-side hiring, onboarding, and performance management Qualifications - 7+ years operations leadership in e-commerce, Amazon, or supply-chain-heavy business (you've run a function, not just executed in one) - Hands-on Amazon experience (you've personally launched products on Amazon, private label or agency-side, and you understand the mechanics of catalog, listings, and the launch process) - Supply chain fluency (lead times, MOQs, freight, QC, supplier dynamics, inventory forecasting - enough depth to lead the sourcing team and make decisions, not just ask questions) - Excellent written English (native or near-native - client-facing communication is a core part of this role) - Systems thinker (you design and implement processes with discipline and are comfortable owning ClickUp, Notion, or Airtable as a daily operating tool) - Genuinely AI-fluent (you've shipped automations using Zapier, Make, n8n, or LLM workflows - not just interested in AI, but actually using it weekly) - Strong people manager (you've led teams, ideally across functions, and can hold them accountable without drama) - Self-directed (you diagnose problems and act - you don't wait to be told what to do) - Based in or overlapping with EU time zone (Western or Eastern Europe strongly preferred, UK working hours) Requirements - Direct Amazon FBA private label launch experience (your own brand or as an agency operator) - Experience managing offshore teams (Philippines, India, Pakistan, Eastern Europe) - Experience working at a bootstrapped business or as a COO-of-one at a small company - Experience with sourcing in China (suppliers, freight, FBA logistics) - Familiarity with Xero, Sellerboard, Helium 10, Jungle Scout, or similar Amazon-specific tooling - Background that includes running both client-facing and internal operations functions Benefits - $3,000-$5,000 per month (varying greatly depending on experience and seniority) - Full time & fully remote (anywhere within EU time zone overlap) - Unlimited paid time off, with a minimum expectation of 2-3 weeks per year (take more if outcomes are being delivered - we manage on outcomes, not hours) - Performance bonus structure available on top of base, tied to specific operational outcomes (defined at offer stage) - Long-term upside opportunity for the right candidate, tied to portfolio brand growth - Paid sick leave - Flexible hours within agreed core overlap with the team - Equipment provided as needed (if you need something specific to do the job well, we'll discuss it) - Learning and development on the job (if you want to take an external course or program that's relevant to the role, we're happy to discuss covering it)

Role Description Take client management off the founders' plates for an SEO/AI search agency. We're MADX Digital, a digital marketing agency delivering SEO and AI search services for SaaS, fintech, crypto, and broader technology companies. After five years of strong growth, we hit a rough patch. Higher interest rates caused a wave of churn across the SaaS sector, forcing us to downsize and rebuild from a skeleton crew. That's behind us now. We're profitable again, signing long-term contracts, and our pipeline is healthy. My co-founder Perry and I run a hybrid delivery model that blends an internal team with specialist partners for each pillar, supported by AI tools we've built in-house to turn client inputs into consistent outputs. Right now, the bottleneck is us. Client management keeps landing back on our desks, and while our existing account executives are excellent at executing SOPs, they struggle when the conversation moves into grey areas. That's why we're hiring an SEO/AI Search Account Manager. You'll manage a portfolio of up to 10 clients, acting as the link between them and our delivery teams, translating requirements into briefs, reviewing outputs, and handling all the judgement calls that don't fit neatly into a checklist. In this role, you will: - Manage a portfolio of up to 10 clients end-to-end as their main point of contact - Be on client calls, gather requirements, and translate them into orders/briefs for the delivery teams - Read through client questionnaires and onboarding data to understand the client and spot gaps - Feed inputs into the right delivery partner or into the company's internal AI app, then review outputs against client expectations - Communicate deliverables, timelines, and results back to the client - Handle grey area requests - judge whether something is scope creep or a normal question, and make the call - Proactively manage blockers by finding small next steps to keep projects moving rather than just waiting - Leverage AI tools (ChatGPT, Claude, internal apps) day-to-day to work efficiently Qualifications - Strong spoken and written English - Solid client-facing relationship skills - able to handle difficult clients with emotional regulation - Agency experience - either as an account manager (3-5+ years) managing accounts, or strong technical/SEO background that can pick up account management - Ability to make judgement calls rather than only following a checklist/SOP - Comfortable leveraging AI tools in your workflow - Able to understand SEO/AI search strategy well enough to go toe-to-toe with SEO specialists and clients Requirements - Direct hands-on SEO or AI search (GEO) experience (brownie points) - Experience working with marketing agencies delivering SEO services (brownie points) - Ability to grow into an Account Director-type role managing clients fully end-to-end (brownie points) Benefits - £2,600-£3,000 per month (£31k-£36k per year)* - Full-time & fully remote - All public holidays off - Company closes for around two weeks at Christmas/New Year plus the first week of January - Team off-sites Important Notes - Apply only through JobRack; please don’t contact the company directly. - We expect a respectful hiring experience - any disrespect means instant disqualification. - This is a full-time, primary role (no freelancing or second jobs).