Myriad360

• Lead, coach, mentor, and develop a high-performing team of Senior Project Managers, Project Managers, and Project Coordinators • Establish performance expectations, career development plans, and succession strategies for the PMO organization • Conduct regular coaching sessions, performance reviews, and professional development activities • Foster a culture of accountability, collaboration, customer focus, and continuous improvement • Oversee successful delivery of customer projects across multiple technology practices, including Data Center, Network & Security, Cloud Infrastructure • Monitor portfolio health, including schedule, budget, scope, quality, resource utilization, risks, and customer satisfaction • Drive consistent project delivery methodologies across the PMO • Develop, implement, and continuously improve PMO standards, methodologies, templates, and best practices • Maintain governance across project initiation, planning, execution, monitoring, change management, and project closure • Manage PMO resource capacity, workload balancing, and staffing priorities.

• Serve as the financial subject matter expert supporting Myriad360's Professional Services organization. • Oversee project financial performance, profitability analysis, forecasting, pricing, cost governance, and financial reporting across a portfolio of customer engagements. • Provide financial insight that improves project profitability, strengthens forecasting accuracy, and drives operational excellence. • Help establish financial governance standards, educate project teams on financial best practices, and support strategic pricing decisions. • Ensure sound financial management throughout the project lifecycle.

• Manage the entire sales process from start to finish • Generate opportunities by utilizing a variety of sales techniques • Utilize a solution approach to selling and create value for clients • Maintain and build rapport with key decision-makers • Drive revenue and new business to develop a robust pipeline and strong book of business • Build, maintain, and document all sales activities in Salesforce CRM software including daily/weekly activities, pipeline, and forecast • Exceed activity, pipeline, and revenue targets • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as needed

• Execute and support the Field Services strategy in alignment with Myriad360’s business objectives and growth plans. • Implement scalable service delivery models, processes, and best practices to improve efficiency, consistency, and quality. • Evaluate and deploy tools, systems, and methodologies that enhance field operations and reporting. • Lead, mentor, and develop Field Services managers and team members, fostering a culture of accountability, collaboration, and continuous improvement. • Identify skills gaps and partner with leadership to design and implement targeted training and development plans. • Support recruiting, onboarding, and retention efforts to ensure the team is equipped for current and future demands. • Standardize workflows and operational procedures to improve service delivery and client outcomes. • Develop, monitor, and report on KPIs related to team performance, utilization, quality, and customer satisfaction. • Ensure compliance with safety, legal, regulatory, and company standards. • Partner with leadership on pricing inputs, margin management, forecasting, and operational budgeting. • Serve as a senior point of contact for clients, ensuring alignment between service delivery and client expectations. • Lead issue resolution and escalations, maintaining strong client relationships and trust. • Proactively identify opportunities to improve service delivery and client value. • Complete ongoing security awareness training and comply with company policies. • Identify and escalate security risks to appropriate leadership and actively support remediation efforts. • Perform other duties as assigned.

• Design and implement enterprise routing and switching solutions for campus, branch, headquarters, and data center environments • Develop scalable Layer 2 and Layer 3 network architectures supporting high availability, resiliency, and business continuity • Lead infrastructure refresh, migration, consolidation, and modernization initiatives • Create high-level and low-level design documentation, implementation plans, and operational procedures • Develop technical standards, design best practices, and deployment methodologies • Deploy and support enterprise routing technologies including OSPF, EIGRP, BGP, route redistribution, and policy-based routing • Configure and troubleshoot switching technologies including VLANs, STP, RSTP, MST, EtherChannel, LACP, HSRP, VRRP, and multicast • Perform network performance analysis, optimization, and capacity planning • Support highly available enterprise network environments across multiple customer locations • Design and support modern data center networking solutions utilizing Cisco Nexus platforms, VXLAN EVPN fabrics, Spine-Leaf architectures, and Data Center Interconnect (DCI) • Participate in data center migration, modernization, and expansion initiatives • Support UCS-integrated environments and virtualized infrastructure platforms • Implement resilient networking solutions supporting mission-critical workloads • Design and deploy enterprise WAN solutions utilizing Aruba EdgeConnect (Silver Peak), Cisco SD-WAN, and Meraki SD-WAN • Optimize application performance, WAN resiliency, and branch connectivity • Support MPLS, DIA, Internet, and hybrid WAN architectures • Collaborate with security teams to implement secure enterprise networking solutions • Integrate Palo Alto Networks, Fortinet, Cisco Firepower, and Check Point security technologies • Implement network segmentation, VPN, NAC, and Zero Trust initiatives • Support security assessments, remediation activities, and best-practice implementations • Design and support enterprise wireless solutions utilizing Cisco, Aruba, and Meraki platforms • Perform wireless assessments, optimization, and troubleshooting • Design and support hybrid cloud networking utilizing AWS Direct Connect, Azure ExpressRoute, Transit Gateway, and Virtual Network connectivity • Assist customers with cloud migration and hybrid networking initiatives • Serve as the senior escalation point for complex networking incidents and technical challenges • Perform advanced troubleshooting across routing, switching, wireless, WAN, security, and cloud technologies • Conduct root cause analysis and document corrective actions • Lead technical workshops, design reviews, and customer planning sessions • Mentor junior and mid-level engineers while promoting technical excellence across the organization • Partner with Sales and Solution Architects to support pre-sales activities, technical validation, and solution development • Participate in scheduled maintenance windows, upgrades, and change management activities

• Lead, coach, mentor, and develop a team of Professional Services Engineers, Technical Project Leads, and delivery resources supporting Networking and Security services • Drive accountability for delivery quality, customer satisfaction, utilization, and technical execution • Support recruiting, onboarding, performance management, career development, and succession planning • Provide leadership oversight across active Networking and Security services engagements to ensure scope adherence, technical quality, and successful customer outcomes • Partner closely with PMO, Technical Project Leads, and Practice Leadership to proactively identify and resolve project risks, resource constraints, and escalations • Review project health, delivery readiness, staffing, and execution across medium- and high-complexity engagements • Ensure projects are appropriately staffed and technical ownership is clearly defined throughout the delivery lifecycle • Standardize service delivery methodologies, technical documentation, templates, and quality controls across Networking and Security services • Serve as a senior escalation point for Networking and Security delivery engagements • Reinforce proactive customer communication and strong technical accountability across the delivery organization

• Lead collection activities to reduce past-due receivables, improve Days Sales Outstanding (DSO), and minimize bad debt exposure. • Evaluate customer creditworthiness and establish, monitor, and adjust customer credit limits based on financial analysis and risk assessments. • Partner with Sales, Account Management, Order Operations, and Accounting to resolve invoice disputes, billing issues, purchase order discrepancies, and other payment barriers. • Monitor AR aging, unapplied cash, customer deductions, and collection performance while providing accurate reporting, cash forecasts, and risk assessments to Finance leadership. • Coach, develop, and manage the Credit and Collections team by establishing clear goals, accountability, and best practices. • Drive process improvements, automation initiatives, and enhancements to credit policies, collections workflows, and reporting capabilities. • Complete ongoing security awareness training and comply with company policies. • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts. • Perform other duties as assigned.

• Execute high-quality design work across digital and print channels based on established creative direction • Produce a wide range of assets including presentations, marketing collateral, social media graphics, advertisements, and event materials • Ensure all deliverables are visually consistent, on-brand, and production-ready • Prepare final files for print production and digital distribution • Maintain high standards of design quality, accuracy, and attention to detail • Apply and uphold brand guidelines across all internal and external communications • Support the continued evolution and refinement of the company’s visual identity • Maintain consistency across typography, color palettes, imagery, layouts, and overall design systems • Update and maintain branded templates, design libraries, and shared creative assets • Ensure visual communications accurately reflect company messaging and brand standards • Partner closely with marketing, content, sales, and cross-functional teams to develop creative solutions • Take direction from the Creative Director and iterate quickly based on feedback • Manage multiple design projects simultaneously while meeting deadlines and project requirements • Communicate proactively regarding timelines, priorities, project status, and resource needs • Contribute to efficient creative workflows and project management processes • Contribute creative ideas and design solutions within established brand frameworks • Stay current with design trends, technologies, and industry best practices • Bring a strategic, problem-solving mindset to creative challenges • Identify opportunities to improve visual communication and user engagement across channels

• Lead planning and execution for major company events and internal experiences including Sales Kickoff (SKO), Spring Celebration (Annual company retreat), President’s Club, Sales Halftime (Mid-Year SKO), ETS (Engineering Tech Summit), Leadership meetings and internal events, Employee recognition and celebration programs • Manage vendors, venues, logistics, timelines, budgets, production coordination, and operational execution • Create scalable planning processes and operational standards for internal events and engagement programs • Ensure high-quality and consistent employee experiences across all programs • Coordinate onsite execution and post-event follow-up activities • Support and evolve employee engagement initiatives across the organization • Partner with HR and leadership teams on culture-focused programs and initiatives • Coordinate internal engagement activities and recognition efforts • Support Women in Tech initiatives, networking opportunities, and engagement programs • Assist with integration-focused engagement efforts across Myriad360 and Advizex.

• Ensure timely execution of new contracts, renewals, and adherence to contractual obligations • Collaborate with legal, sales, and stakeholders to align terms and conditions and all associated obligations • Track key dates including renewals, reporting, and compliance milestones • Maintain and manage contract repository and documentation in accordance with company policy • Ensure compliance with regulatory, legal, and operational requirements • Act as a first line of defense in identifying and mitigating contractual and business risk • Support MBE/WBE/DVBOE/MWBE compliance and reporting requirements • Provide compliance reporting and documentation to internal stakeholders • Oversee contract-related financial components including fees, rebates, and reporting • Perform sales auditing, reporting, and reimbursement tracking tied to contracts • Analyze data and performance metrics to support decision-making and contract optimization • Serve as a central point of contact for internal teams, agencies, OEMs, and partners • Educate stakeholders on contract usage, processes, and compliance requirements • Support training, presentations, and communication related to contract programs • Develop and maintain internal resources and documentation related to contracts • Manage high volumes of contracts across multiple channels and stages simultaneously • Continuously improve contract processes, workflows, and governance practices