• Kundenmanagement & Wachstum Neukundengewinnung & Bestandswachstum: Du verantwortest sowohl die aktive Akquise neuer strategischer Großkunden als auch die nachgelagerte, systematische Weiterentwicklung unseres bestehenden Portfolios (Cross- und Upselling). • Leading by Example (Operativer Sales): Du bist nicht nur Lead, sondern spielst aktiv mit. Du gewinnst und betreust selbst unsere wichtigsten Schlüsselkunden, treibst Top-Deals voran und lebst deinem Team erfolgreichen B2B-Vertrieb tagtäglich vor. • Maßgeschneiderte Lösungen: Du entwickelst gemeinsam mit deinem Team passgenaue Konzepte für unsere größten und strategisch wichtigsten Kunden. • Netzwerk & Marktpräsenz: Du baust den Kontakt zu Verbänden, Multiplikatoren und Partnern der Wohnungswirtschaft aktiv aus, um die Reichweite und Glaubwürdigkeit unserer Arbeit im Großkundensegment zu stärken. Ein bereits bestehendes Netzwerk in der Zielbranche ist hierbei ein klarer Vorteil. • Strategische Leitung und Weiterentwicklung Strategie & Ownership: Du konzipierst unsere Key-Account-Strategie und entwickelst sie im Team kontinuierlich weiter, um metergrid im Großkundensegment auf das nächste Level zu heben. • Prozesse, KPIs & analytische Steuerung: Du hast Zahlen und Strukturen im Blick und optimierst unsere Pipeline über messbare Prozesse. Markt-, Wettbewerbs- und KPI-Analysen nutzt du dabei als fundierte Basis für strategische Entscheidungen. • Cross-Department-Zusammenarbeit: Du bist die zentrale Schnittstelle zu anderen Abteilungen. Gemeinsam mit dem Marketing und dem Produktteam konzipierst du maßgeschneiderte Konzepte für unsere Key Accounts und lässt direktes Kundenfeedback in die Produktentwicklung einfließen. • Teamführung & -entwicklung Skalierung & operative Mitarbeit: Du treibst den kontinuierlichen Ausbau unseres Key-Account-Teams aktiv voran. Dabei balancierst du strategische Führung und deine eigene, aktive Rolle im operativen Tagesgeschäft perfekt aus. • Empowerment: Du führst, coachst und motivierst dein Team mit Fokus auf Eigenverantwortung, messbare Zielerreichung und eine starke cross-funktionale Zusammenarbeit. • Kultur & Enablement: Du etablierst eine nachhaltige Trainings- und Feedbackkultur, um dein Team optimal auf unsere nächste Wachstumsphase vorzubereiten.

Title: Case Manager (Intimate Partner Violence) Location: New York, 10027, United States Department: Social Worker Full-Time Hybrid Job Description: $27.47 - $30.22 / hour Position Summary: The Family Wellness Program provides comprehensive trauma-informed services to families who are affected by intimate partner violence. Our goal is to help those who have experienced physical, emotional, or other forms of abuse to establish long-term safety and heal from the effects of trauma. The Case Manager/Advocate will assist families, city-wide, who have been affected by intimate partner violence to obtain any and all services needed to gain safety and stability. Case Manager will report to the Director of Clinical IPV Services. Essential Duties: - Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures. - Provide crisis intervention, safety planning, comprehensive case management, and short-term counseling for survivors of intimate partner violence. - Conduct comprehensive intake and needs assessments for survivors of intimate partner violence and their families. - Provide clients with crisis counseling and short-term counseling as needed. - Assist with obtaining services including, but not limited to safe housing, public benefits, emergency financial assistance, health care, intimate partner violence counseling, mental health services, substance abuse services, educational services, legal advocacy and representation, and other needed services. - Complete referrals and follow-up on services. - Make phone calls and write letters to advocate on behalf of clients. - Assist clients in completing applications, filing claims for Office of Victim Services compensation, and applying for and advocating for benefits available. - Assist clients in applying for emergency assistance through the New York Times Neediest Cases fund, in collaboration with Children’s Aid’s Office of Client Advocacy. - Accompany clients with appointments related to accessing services. - Complete all documentation in a timely manner and adhere to contractual expectations. - Track contractual data in real-time for quarterly reporting. - Keep comprehensive client files with all relevant information for audit purposes. - Maintain multiple databases for internal and external reporting and monitoring. - Conduct community outreach, including program presentations and client workshops. - Attend all relevant Children’s Aid and Family Wellness Program meetings and peer supervision. - Maintain open communication with supervisors and team members. - Provide training and consultation as needed. - Ability to meet with clients in our offices in Central Harlem and the South Bronx. - Collaborate with other service providers internally and externally as needed. - Perform other administrative and program support functions as needed. - Performs other duties as assigned. Minimum Qualifications: - Bachelor’s degree required. - Bilingual Spanish/English. Key Competencies: - Strong organizational skills. - Ability to function independently and also work on a team. - Ability to work evenings as needed and maintain a flexible work schedule. - Strong oral and written communication skills. - Ability to take on a wide range of administrative tasks. - Training and experience in case management and/or working with survivors of intimate partner violence in a trauma informed setting; Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system, and other social services. - Knowledge of the New York City intimate partner violence service system, public benefits, child welfare, housing system, and other social services. It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy. The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

Title: Arm & Hammer Dairy Account Manager (Wisconsin, Eastern IA and SW MN) Location: Wisconsin Iowa, MinnesotaUnited States Job Description: A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Job Summary Church & Dwight is seeking a Dairy Account Manager to join our team. This role is responsible for serving as the primary Arm & Hammer Animal Nutrition representative to manage the relationships of large, business-minded ruminant producers (500+ cows) and their network of influencers. Regional responsibilities to Wisconsin, Eastern IA and SW MN. Work Environment Remote: This role is performed on a remote basis. Occasional attendance at in-person meetings required as business needs dictate. Role Accountabilities and Responsibilities - Responsible for delivering defined sales targets for accelerated growth in the region. - Maintain productive business relationships with a targeted group of ruminant producers that result in greater sales of products. - Identify and develop relationships with key ruminant industry influencers that will allow for further penetration of our products to other farms that we are not directly targeting. - Identify and demonstrate the need for core offerings with influencers and their ruminant customers - Use account plans to identify and deliver needs of both customers and influencers (financial advice, product information, training, data monitoring, etc.) to support the increased sales of Arm & Hammer products. - Establish and initiate communication requirements within the targeted market. - Maintain and update targeted customers and influencers in the CRM system. - Communicate distribution requirements and issues to Regional Account Manager. - Ensure overall customer satisfaction and deliver necessary sales results. - Travel up to 50%. Education and Experience - BS/MS degree in related fields preferred. - 5+ years' experience selling in the ruminant or equivalent industry. - Track record of achieving top and bottom line growth results and proactively accomplishing assigned goals and objectives. - Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner. #LI-Remote Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

• Client Relationship Management: Build and maintain strong, long-term relationships with key clients, serving as their primary point of contact and trusted advisor across both Wati and Astra for commericals. • Account Planning: Develop and execute strategic account plans that map how Astra's AI agent capabilities extend and deepen a client's existing Wati usage, aligning with their business goals to drive revenue growth. • Sales and Cross-Sell/Upselling: Collaborate with CSMs to understand client needs and challenges. Identify accounts where AI-driven automation (Astra) can solve problems beyond core messaging (Wati), and proactively pitch, demo, and close combined-solution deals. • Solution Positioning: Clearly articulate the value of Wati and Astra both as standalone products and as an integrated offering — translating technical AI agent capabilities into business outcomes (e.g., reduced response times, deflected support volume, revenue capture) for non-technical stakeholders. • Contract Negotiation: Negotiate contracts and agreements — including multi-product bundles and usage-based pricing components — to maximize profit and ensure mutually beneficial terms. • Performance Tracking: Monitor and analyze account performance across both products, using key metrics (e.g. NDR, activation, AI agent adoption) to measure success and identify expansion opportunities. • Cross-Functional Collaboration: Work closely with CSMs, marketing, product, and support teams — including Astra's product/engineering team — to ensure a cohesive go-to-market approach and stay current on product roadmap. • Market Insights: Stay informed about the competitive landscape for WhatsApp CPaaS platforms and AI agent/chatbot providers (e.g., Meta's Business Agent, other conversational AI entrants) to sharpen positioning and inform account strategy.