metergrid GmbH

• As Project Manager Operations, you are the central link between Sales and Operations. • You take responsibility for our tenant electricity projects and lead them together with our clients from planning through successful commissioning. • Independent project execution: You advise our clients on the economic and technical implementation and ensure that each project runs smoothly — from planning to commissioning. • Varied responsibilities: You explain the economics of tenant electricity projects, advise on electricity tariffs and contracts, select metering concepts, and manage regulatory requirements. • Customer-focused work: You proactively support our clients and communicate regularly to ensure all stakeholders are satisfied and well informed. • Stakeholder management: You coordinate a network of clients, partners, grid operators and internal teams, keeping all strands together so everything runs smoothly. • Process and system optimization: With your ideas, you contribute to continuously improving our processes and ensuring smooth operations.

• Responsible for the end-to-end recruiting process and for developing targeted recruiting strategies for all roles. • Active sourcing, data-driven job-post management, and selection/evaluation of the most effective recruiting channels. • Close collaboration with department heads and building and maintaining a talent pool for current and future hiring needs. • Co-design of the recruiting and people strategy, including optimization and standardization of core HR, recruiting, and administrative processes. • Participation in employer branding initiatives and People & Culture projects such as onboarding, employee retention, and HR KPIs. • Active involvement in building and further developing a scalable People Department.

• End-to-end process ownership & system design • Responsible for advancing the operations methodology across the entire project lifecycle (from signing to billing & customer success) • Analyze and optimize end-to-end processes • Define clear process structures, quality gates, handover points, and role and escalation logics • Model and document target processes in systems and tools to ensure scalable operations • Actively participate in selected projects to analyze actual lead times, bottlenecks, and quality deviations • Identify standardization and automation opportunities • Derive and implement concrete improvement measures based on operational experience • Structure collaboration between Sales, Project Management, Project Support, and Customer Success • Define clear handovers and internal SLAs • Establish transparent decision-making and documentation structures • Design and develop a KPI framework for data-driven management (e.g., lead times, quality-gate performance, SLA compliance, forecast accuracy) • Establish structured weekly and monthly reviews • Improve predictability and transparency to support sustainable growth • Evolve and optimize the operational system landscape (CRM, project management, billing, etc.) • Reduce manual processes and introduce new standards • Build a scalable infrastructure to support further company growth and increased stakeholder transparency