Role Description Coalition is hiring a Principal Total Rewards Specialist to add senior execution capacity across benefits, compensation operations, and key People Operations processes. In this role, you will own day-to-day benefits administration for the U.S. and Canada, support international benefits, assist with compensation programs, and contribute to core People Ops workflows that improve the employee experience and strengthen operational excellence. You will be a key member of a lean global Total Rewards and People Operations team, helping to build and scale processes, controls, and employee support across the function while leveraging AI and related tools to streamline manual work and improve how we operate. Responsibilities - Own end-to-end U.S. and Canadian benefits operations, including vendor coordination, eligibility and data updates, escalated employee questions, audits, reconciliations, invoice review, and administration workflows. - Partner with the international benefits lead to support global benefits operations, including vendor and broker coordination, employee inquiries, program documentation, data reconciliation, process improvements, and renewals or new program implementations. - Support compensation and equity operations by organizing market data, preparing and supporting benchmarking analysis, preparing compensation cycle templates, tracking and recommending offers and adjustments, and assisting with equity reporting and salary range updates. - Partner within People Ops to improve onboarding and offboarding workflows, documentation, ticket triage, employee lifecycle processes, and employee support, stepping into execution work as needed in a lean team environment. - Build and maintain SOPs, templates, knowledge base content, recurring audits, and operational reports that improve accuracy, consistency, and visibility across benefits, compensation operations, and People Ops. - Identify opportunities to strengthen vendor performance, data integrity, compliance controls, and employee experience, and help implement pragmatic improvements over time. Qualifications - 8+ years of hands-on experience in benefits administration, Total Rewards operations, People Operations, or HR operations in a fast-paced organization, including direct ownership of recurring processes and workflows. - Demonstrated experience with U.S. and Canadian benefits, including open enrollment, vendor or broker coordination, employee escalations, audits, reconciliations, and ongoing administration. - Exposure to compensation and equity operations such as survey submissions, market data organization, compensation cycle support, equity administration, or recurring HR data analysis and reporting, with advanced Excel skills. - Strong operational judgment and attention to detail, with a track record of managing multiple priorities, deadlines, and stakeholders with limited oversight. - Comfort collaborating with HRIS, payroll, finance, legal, People Ops, and international partners, and navigating shared ownership across these teams. - Strong written communication skills, with the ability to create clear employee-facing resources, process documentation, SOPs, and internal guidance. - Experience supporting distributed or global teams, and comfort working across time zones and geographies. - A continuous improvement mindset, with openness to iterating on processes, tools, and documentation to better support a scaling company. Bonus Points - Experience in a high-growth or technology-focused company, especially with remote or hybrid workforces. - Experience standing up or refining HR or benefits processes during periods of organizational change (such as M&A, new country launches, or system implementations). - Familiarity with HRIS, benefits administration platforms, and reporting tools commonly used in global HR environments. - Direct involvement in compensation or equity cycles (e.g., annual merit, promotion cycles, equity refresh). Compensation Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $124,300/year in our lowest geographic market up to $183,150/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Benefits - 100% medical, dental and vision coverage - Flexible PTO policy - Annual home office stipend and WeWork access - Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)! - Competitive compensation and opportunity for advancement

• Support accurate and timely payroll processing across multiple locations, ensuring employees are paid correctly and on schedule • Manage key payroll activities, including employee changes, earnings, deductions, bonuses, commissions, garnishments, and off-cycle payments • Responsible for Canadian and Indian payroll processing, ensuring compliance with local statutory, tax, and regulatory requirements in each country • Partner with Accounting, People Operations, and business teams to ensure payroll information is accurate, complete, and aligned across systems • Support payroll system administration (Paycom preferred), including employee data maintenance, reporting, troubleshooting, and process improvements • Assist with payroll-related reconciliations, reporting, month-end activities, and audit requests • Maintain payroll records and support compliance with applicable payroll, wage and hour, and employment requirements across jurisdictions • Partner with internal teams and external providers to support an evolving global payroll environment • Respond to employee payroll questions with accuracy, professionalism, discretion, and a customer-service mindset • Help identify opportunities to simplify processes, improve accuracy, leverage automation, and scale payroll operations as VIP grows • Stay informed on payroll trends, system enhancements, and regulatory changes that may impact payroll practices

• Own both payroll operations and total rewards for a growing multi-state and multi-country workforce. • Manage end-to-end operations and scale our systems and processes to support a growing, distributed workforce in the US and Canada. • Oversee our comprehensive benefits programs, manage key vendor relationships, and operationalize our compensation and bonus structures to ensure we remain competitive and support employee wellbeing. • Report directly to the VP of People and partner closely with Finance and Legal. • Operationalize our total rewards strategy, communicating total rewards changes across the business. • Own US and Canada payroll operations across all active states and provinces, including multi-state tax account setup, registrations, mispayment and penalty resolution, and ongoing compliance. • Build and maintain integrations across payroll, HRIS, and Finance systems, managing all related vendor relationships. • Support Finance in annual audits and diligence across payroll, benefits, and people compliance.

• Research and resolve day to day Workday US Payroll issues • Work with client to support the new requirements for Payroll in Workday • Creating and Updating Workday configurations based on requirement changes • Provide support for regular and special payroll processes in Workday • Provide support for post-payroll activities like posting, bank transfer and pay checks in Workday • Provide support for Legal and regulatory reports in Workday • Provide support for year-end reporting and other year-end activities in Workday • Analyze Workday Updates and provide recommendations to clients • Provide support for various Payroll interfaces in Workday • Provide support to core HCM application • Advise clients on industry standards and leading practices in Workday payroll • Perform configuration of Workday payroll as stipulated in client requirements • Provide support and guidance to the client's parallel payroll testing • Act as a mentor to fellow consultants and analysts, including providing support for shadow assignments • Actively participate in update training and internal opportunities to share one's skills and learnings with others within the organization • Understand and apply Workday and Accenture methodologies. • Provide the Project Manager with status updates and keep them apprised of overall project status. • Demonstrate strong client and stakeholder management to achieve project objectives •Support innovation through the creation of new industry leading methods and assets