SafelyYou

Role Description The Sales Development Representative will assist the Northeast Regional teams with top-line funnel creation, event outreach and follow-up, meeting coordination, and other duties. This role is ideal for an individual who has previous experience in a sales or business development role with a solid understanding of the sales development process, superb interpersonal skills, effective written and verbal communication and is enthusiastic about making a real impact within the healthcare space. Our Northeast Region includes: ME, NH, VT, MA, RI, CT, NY, NJ, PA, DE, MD, DC, OH, KY, IN, MI Key Responsibilities: - Meet or exceed individual lead generation goals - Generate leads within the designated market of senior living communities & skilled facilities - Deliver motivational prospecting engagement to targeted clients - Obtain support & guidance from others in the Company as needed for sales prospecting - Answer client questions, as needed; including products and pricing - Calibrate the content of prospecting based on pre-sales due diligence - Identify opportunities to enhance & accelerate the sales prospecting - Update, maintain, & follow up on activities in Company CRM - Develop sales prospecting efforts in collaboration with Company marketing programs - Efficiently & effectively transition sales & lead opportunities to sales executive resources - Keep management informed regarding daily, weekly, and monthly activities & performances - Provide occasional feedback on products, services, & policies to respective Company team members - Maintain current market & product knowledge Qualifications - Bachelor's degree in business marketing, marketing, economics, or equivalent experience - 1-3 years of experience in sales development within technology, SaaS, or healthcare - Passionate about our mission and our technology - Excellent written and verbal communication skills - Strong organizational skills with the ability to deliver on multiple projects at a time - Superb interpersonal skills with the ability to quickly build rapport with prospects - Comfortable working in a remote and independent environment - Experience with G Suite, Salesforce, Office 360, and Slack - Willingness to travel up to 25% of the time - Ability to occasionally lift heavy equipment Salary Range $70-85k depending on experience, plus a commission plan, stock options and benefits. Benefits - A mission-driven company culture - Fully remote - Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision - 401k Program - Monthly Education, Well-being & WFH stipends - Non-accrual PTO - Growth Potential - Company Retreats - Medical & Family/Parental Leave

• Own both payroll operations and total rewards for a growing multi-state and multi-country workforce. • Manage end-to-end operations and scale our systems and processes to support a growing, distributed workforce in the US and Canada. • Oversee our comprehensive benefits programs, manage key vendor relationships, and operationalize our compensation and bonus structures to ensure we remain competitive and support employee wellbeing. • Report directly to the VP of People and partner closely with Finance and Legal. • Operationalize our total rewards strategy, communicating total rewards changes across the business. • Own US and Canada payroll operations across all active states and provinces, including multi-state tax account setup, registrations, mispayment and penalty resolution, and ongoing compliance. • Build and maintain integrations across payroll, HRIS, and Finance systems, managing all related vendor relationships. • Support Finance in annual audits and diligence across payroll, benefits, and people compliance.

• Develop computer vision and machine learning models to support individuals living with dementia • Help build new technologies to identify staff care, elopement, and physical or behavioural changes • Train and evaluate models in production on industry-leading data • Lead the development of new AI Capabilities from inception to initial production deployment • Design, train, and evaluate state-of-the-art computer vision models for fall detection, staff monitoring, and behavioural analysis • Work closely with DevOps and Engineering teams to ensure models are performant and scalable • Partner with Product, Fleet, and DevOps teams to translate clinical needs into technical requirements • Manage and derive insights from massive datasets of real-world data • Act as a technical mentor and a bridge between departments

• Develop, manage and drive the strategy, roadmap, GTM, and cross-functional team programming for key product lines and services in alignment with company goals. • Conduct market research to identify trends, customer needs, competitive opportunities, and define a clear product vision with prioritized features based on impact and business value. • Work closely with engineering, product managers, and other teams to specify and deliver high-quality product releases on time, while translating customer and stakeholder requirements into clear product specifications as needed • Work with engineering and product management to test and pre-release new products and solutions to early customers, guiding the process end-to-end • Build implementation playbooks, clinical success and support materials, and leading enablement of new features/services until GA handoff readiness • Collaborate with sales, marketing, and customers to define product messaging, build support and sales materials, and drive sales enablement of new products/services • Alongside sales teams, pitch and present the company, products, and roadmap both remotely and onsite, and be an evangelist/speaker for the org at industry events • Own the internal and external communication of product and service line updates, milestones, and priorities to internal and external stakeholders. • Define and track KPIs for product success, drive internal and external stakeholder meetings and provide clear measurements to rest of leadership team / company • Be a subject-matter expert for the product team and the company leading with industry knowledge and experience with a healthy openness to new thinking • Stay informed about industry trends, competitive products, and emerging technologies, and identify opportunities for innovation and differentiation in the market.

• Help scale and evolve infrastructure that manages edge devices deployed across care communities • Design and deliver resilient, scalable backend systems in Go • Contribute to internal frontend tools in TypeScript • Take ownership of services critical to device health, OTA updates, and system observability • Implement observability and alerting to ensure uptime and performance of edge infrastructure • Drive technical decisions and help define the system architecture • Partner closely with Product and Ops to align on priorities and operational readiness • Participate in on-call rotation and uphold high standards of system reliability and SRE • Mentor other engineers through code reviews and pairing

• Own and maintain a well-groomed, prioritized backlog for the Case & Notifications teams, ensuring stories are always ready for the next sprint. • Write clear, detailed user stories, acceptance criteria, and edge-case definitions that give engineers everything they need to build with confidence. • Partner with engineering leads to sequence work in a way that manages dependencies, reduces risk, and maximizes delivery throughput. • Track sprint-level commitments, flag blockers early, and drive resolution so that sprint goals are consistently met. • Receive prioritized product direction from Product Management and translate it into granular, implementation-ready requirements. • Facilitate regular refinement sessions with engineers to surface technical questions and close ambiguity before work begins. • Maintain traceability between high-level product goals and individual tickets so the team always understands the "why" behind each piece of work. • Document decisions, assumptions, and out-of-scope items to prevent scope creep and reduce rework. • Facilitate and participate in sprint ceremonies - planning, daily stand-up, review, and retrospective - ensuring they are efficient and outcome-focused. • Monitor sprint health in real time and proactively manage scope adjustments when unexpected complexity or blockers arise. • Ensure shipped features meet the acceptance criteria defined at story creation. • Act as the day-to-day point of contact between the Case & Notifications teams and adjacent teams - including Customer Success, Operations, and other teams. • Attend and contribute to broader product planning forums, representing the execution perspective of the squad. • Define and track squad-level delivery metrics (cycle time, defect escape rate, sprint goal achievement) and use them to drive targeted improvements.

• Own our events program • Develop our events strategy, with a focus on industry trade shows and conferences as a primary channel for qualified lead generation • Drive high-quality engagement at every event • Orchestrate pre-event communications • Drive post-event follow-up • Track, gather, and report event metrics • Coordinate on-site event support and logistics for conferences • Support the planning and execution of SafelyYou-owned events • Manage event agency and vendor procurement • Assist HR on logistics for company meetings and internal team-building initiatives

• Own demand forecasting and supply planning processes across SafelyYou’s hardware portfolio • Develop and maintain inventory strategies that balance product availability, working capital efficiency, and service-level objectives • Create and manage production plans with manufacturing partners to ensure continuity of supply for core products • Own inventory purchasing and replenishment planning across finished goods, subassemblies, and key components • Analyze inventory trends and proactively identify risks related to shortages, excess inventory, obsolescence, or capacity constraints • Collaborate with Logistics and Fulfillment teams to optimize inventory allocation across distribution locations and customer demand requirements • Support Sales, Implementation, and Support teams by translating deployment forecasts into executable supply plans • Lead the monthly Sales & Operations Planning (S&OP) process, driving alignment across demand, supply, inventory, and financial objectives • Facilitate cross-functional planning reviews and decision-making processes with Operations, Finance, Customer Success, Product, and Engineering stakeholders • Develop scenario-based supply plans and recommendations to proactively address changes in demand, supply constraints, or business priorities • Provide planning insights and recommendations that support strategic business decisions and operational readiness. • Manage supplier relationships for SafelyYou’s hardware supply base, ensuring suppliers can support business growth, new product introductions, and evolving operational requirements • Facilitate regular business reviews, KPI tracking, and continuous improvement initiatives focused on quality, delivery, responsiveness, and cost • Partner with suppliers to manage production plans, identify and mitigate supply risks, improve operational performance, and support capacity planning for future growth • Support supplier selection, onboarding, contract negotiations, and sourcing decisions in partnership with Operations, Finance, and Leadership teams • Drive cost optimization initiatives through supplier collaboration, spend analysis, and supply chain process improvements • Partner with Finance to support budgeting, inventory valuation, and supply chain financial reporting • Develop and maintain supply chain KPIs, dashboards, and reporting to provide visibility into inventory health, forecast accuracy, supplier performance, and costs • Support New Product Introduction (NPI) programs and product lifecycle management activities • Drive continuous improvement initiatives that improve planning accuracy, operational efficiency, and scalability • Proactively identify supply risks and develop mitigation plans to ensure business continuity

• Participate in the architecture and development of small embedded devices (RTOS, bare-metal, C/C++) • Integrate, develop, and/or customize embedded Linux OS components and software • Integrate, evaluate, and modify manufacturing partner-provided patches to the chip manufacturer’s SDK • Improve reliability, quality, and time-to-market of our suite of software solutions • Provide technical guidance to the team through mentoring, training, and experimentation • Make design decisions and provide recommendations throughout our entire IoT platform and within the team • Lead by example by making quality a core aspect of the delivery • Promote the adoption of agile best practices while being an ambassador of our company values • Communicate passionately about the team, mission, and technology

• SafelyYou is looking for a Director of Content to own our content strategy and execution from end to end. • You'll lead a full-spectrum content program — case studies, white papers, research reports, press releases, blog posts, one-pagers, web copy, email campaigns, and social media — while also driving SafelyYou's presence in traditional search, AI-generated answers, and emerging discovery channels. • You'll set the editorial direction, write and edit content yourself, and manage a network of freelancers and agencies to scale output. • You'll report to the VP of Marketing and work closely with teams across the company to surface the stories, data, and proof points that make SafelyYou's content compelling and credible. • Produce and oversee a full range of content assets: case studies, white papers, research reports, press releases, blog posts, one-pagers, web copy, email campaigns, social media posts, and sales enablement materials. • Write, edit, and review content yourself. • Brief, manage, and quality-control freelancers and agencies, ensuring all outside work meets SafelyYou's brand voice, accuracy standards, and strategic goals. • Partner with stakeholders across clinical, sales, customer success, and product teams to surface stories, insights, and proof points that ground content in real outcomes. • Audit existing content regularly and recommend improvements based on performance, SEO opportunity, audience relevance, and strategic fit. • Own SafelyYou's organic search strategy end to end — including keyword research, content gap analysis, on-page optimization, and coordination with web and technical stakeholders on site-side SEO. • Track and report on organic search performance, AI-citation presence, and content-driven pipeline contribution, translating findings into clear recommendations. • Measure content effectiveness across lead generation, brand awareness, customer engagement, and other key goals. Use performance data to make ongoing recommendations on what's working, what needs investment, and where to cut.