Role Description As a Key Account Manager (KAM), you will be responsible for managing and growing relationships with a portfolio of astrologers on the AstroLokal platform. You will serve as their primary point of contact, helping them succeed by improving engagement, consultation quality, platform compliance, and overall performance. The role requires a balance of relationship management, performance analysis, problem-solving, and business acumen. You will work closely with cross-functional teams including Operations, Quality, Trust & Safety, Training, and Product to ensure astrologers deliver a high-quality user experience while maximizing their growth and retention on the platform. Key Responsibilities - Account Management & Engagement: - Serve as the primary point of contact for assigned astrologers and address their queries in a timely manner. - Build and maintain strong relationships to improve astrologer engagement and retention. - Ensure astrologers actively participate on the platform and follow operational guidelines. - Performance Monitoring & Improvement: - Track key performance metrics such as quality scores, customer ratings, consultation volumes, retention, and login hours. - Analyze performance trends and provide actionable feedback to help astrologers improve. - Identify underperforming accounts and drive performance improvement plans. - Training & Quality Support: - Guide astrologers on delivering high-quality consultations and an exceptional customer experience. - Coordinate with the Quality and Training teams to conduct refresher sessions and coaching programs. - Ensure adherence to platform policies, quality standards, and best practices. - Revenue Growth & Retention: - Help astrologers optimize their profiles and improve visibility on the platform. - Encourage participation in live sessions, content creation, and promotional campaigns to increase engagement. - Identify high-potential astrologers and develop strategies to improve their earnings and long-term retention. - Escalation Management & Compliance: - Resolve astrologer concerns by coordinating with relevant internal stakeholders. - Handle escalations related to complaints, penalties, operational issues, or disputes. - Ensure compliance with platform policies, including quality standards and confidentiality guidelines. Qualifications - Bachelor's degree in Business Administration, Management, Marketing, or a related field. - 3–5 years of experience in Key Account Management, Client Success, Account Management, Customer Success, Client Servicing, or Business Development. - Strong relationship management and stakeholder management skills with the ability to build long-term partnerships. - Experience in customer retention, account growth, performance management, or client engagement. - Excellent analytical and problem-solving skills with the ability to interpret performance metrics and recommend improvement strategies. - Strong communication, negotiation, and conflict resolution skills. - Experience working with CRM tools, reporting dashboards, and Microsoft Excel/Google Sheets for performance tracking. - Ability to manage multiple accounts, prioritize tasks, and work effectively in a fast-paced environment. - Prior experience in creator management, marketplace platforms, consulting, fintech, edtech, or service-based platforms is an added advantage. - Fluency in Hindi and English (reading, writing, and speaking) is mandatory. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Role Description Under the leadership of the Director of Corporate Partnerships, this role executes the US Corporate Partnerships strategy through disciplined systems, repeatable workflows, and reliable partner delivery. - Expand team capacity and impact by building and governing enablement systems while independently growing and managing a corporate portfolio across Gift in Kind (GIK), Service in Kind (SIK), and cash opportunities. - Partner closely with peer US Corporate Partnerships Managers to develop partner proposals end-to-end (narrative, package architecture, pricing/valuation inputs, and benefits/fulfillment plan). - Coordinate internal inputs and drive work through internal approval to partner-ready submission. - Focus on enablement and portfolio execution that increases operational capacity and strengthens partner delivery. How You’ll Contribute - Own and grow a portfolio of corporate partnerships across cash, Gift-in-Kind, and Service-in-Kind, with accountability for pipeline development, revenue generation, and partner retention. - Design and deliver tailored partnership proposals aligned to corporate CSR/ESG priorities and organizational goals, from concept through approval and execution. - Build and manage a disciplined pipeline, including prospecting, qualification, forecasting, and closing, with clear documentation and visibility. - Lead partner communications and stewardship, ensuring consistent high-quality engagement, impact reporting, and renewal readiness. - Oversee onboarding and delivery for partners, ensuring commitments are fulfilled, risks are mitigated, and partner experience is protected. - Coordinate cross-functionally with internal teams (e.g., Programs, Finance, Marketing, Operations) to align inputs, execute partnerships, and support delivery. - Develop and maintain scalable systems, tools, and templates that improve speed, consistency, and quality of partnership development and execution. - Support corporate foundation and grant efforts, including application development, reporting, and maintaining reusable materials. - Monitor performance metrics (e.g., conversion, cycle time, revenue) and continuously improve workflows and partnership outcomes. - Contribute to annual corporate engagement initiatives or events that support pipeline growth and partner stewardship. Qualifications - Strong track record of owning and delivering six figure corporate partnerships, business development, or enterprise sales. - Ability to translate partner needs into compelling proposals, presentations, and engagement strategies. - Excellent communication skills, including executive-level writing and presentations. - Demonstrated ability to manage a full partnership lifecycle: prospecting, negotiation support, closing, delivery, and renewal. - Strong systems mindset with experience building and improving workflows, templates, and operational processes. - Proficiency with CRM platforms, reporting tools, and project management systems to manage pipelines, data, and cross-functional work. - Ability to coordinate across teams and manage complex deliverables with multiple stakeholders. - High attention to detail, organization, and reliability in managing commitments and timelines. - Sound judgment and prioritization skills, with the ability to balance competing demands and focus on high-impact work. - Experience with corporate–nonprofit partnerships (e.g., cause marketing, sponsorships, co-ventures) and grant processes preferred. - High integrity, discretion, and alignment with organizational mission and values. Requirements - Bachelor’s degree or equivalent of relevant experience in business, operations, communications, or other external facing roles required. - 7–8 years of experience in corporate partnerships specific fundraising, account management, project management, or enterprise sales, with demonstrated revenue achievement. - Experience working in the nonprofit sector, social sector, or corporate background, and managing sensitive and confidential information. - Experience using CRM systems and project management tools to manage pipelines, reporting, and workflows. - Experience with GIK, operational planning, process improvement, or project management, is highly valued for this role. - Grant writing and/or corporate foundation experience preferred. - Management experience for processes and corporate partnerships. - Management experience in budget and revenue planning, and overseeing fiscal procedures and practices, along with financial acumen for tracking metrics and revenue, is desired. - Proficiency in Microsoft Office Suite, with an ability to manage technology platforms and donor management systems is required. - Domestic travel required 20 percent + for partner meetings and events based on organizational guidelines for safe travel. - International travel is required based on organizational needs and guidelines. - Experience with international missions and/or medical background is highly desirable. Compensation Compensation Range for This Position Is $95,000-$102,000. This is a full-time, REMOTE position. Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire. Benefits Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: Mercy Ships Volunteer Opportunities

• Achieve or exceed sales objectives by developing and executing a strategic territory business plan across Vancouver and Vancouver Island. • Build, develop, and maintain strong relationships with healthcare professionals, clinics, and key accounts to drive sustainable business growth and customer loyalty. • Promote the Allergan Aesthetics portfolio in accordance with AbbVie policies, industry regulations, and applicable compliance standards. • Identify customer needs and deliver value-based solutions that support practice growth, patient outcomes, and portfolio utilization. • Develop account-specific strategies, prioritize opportunities, and effectively manage territory resources to maximize business performance. • Analyze sales performance, market trends, customer insights, and competitive activity to identify opportunities and adjust business plans accordingly. • Partner closely with cross-functional teams to deliver a seamless customer experience.

• Create awareness around rare disease states and company marketed product(s) of focus, including proactive patient finding initiatives, lead generation and follow-up, and disease education within Lysosomal Storage Disorders (LSDs) • Develop and execute territory strategies to identify undiagnosed or misdiagnosed patients through targeted account profiling, interpretation of diagnostic pathways, collaboration with centers of excellence, genetic counselors, infusion centers, and specialty pharmacies • Deliver compliant disease state education to healthcare professionals and office staff regarding signs, symptoms, diagnostic challenges, and treatment considerations associated with Lysosomal Storage Disorders while ensuring timely follow-up on patient leads and referral opportunities • Business development and prospecting • Strategic account management – ability to translate strategy into action • Target, plan and work consistently through all states and regions of the geography • Manage leads as top priority with timely and consistent follow-up • Meet and/or exceed sales forecast, goals, and objectives • Analyze, develop, and execute territory business plan with ongoing updates based on current insights • Compliantly guide HCPs through prescribing process and support services • Collaborate with and provide insights to marketing, sales leadership, other key internal partners, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging • Execute marketing initiatives to drive success in the local geography including speaker programs • Support HCP conferences with a presence to communicate key messages and share approved resources • Consistently adhere to compliance guidelines • Successfully complete all trainings in a timely manner • Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs) • Timely submit call activity information into the CRM (Veeva) • Regularly complete expense reports (Concur)