Lokal App

Role Description We are looking for a Community Moderator who will be responsible for reviewing and moderating audio, video, and chat conversations on the platform. The role involves ensuring compliance with community guidelines, identifying inappropriate or harmful content, and maintaining a safe and positive user environment. Key Responsibilities - Review and moderate audio, video, and chat conversations as per platform guidelines - Identify, flag, and escalate inappropriate, harmful, or policy-violating content - Ensure consistent implementation of community standards and moderation policies - Audit recorded conversations to maintain quality and compliance standards - Maintain accurate moderation records and contribute to periodic reports - Engage with users and hosts to clarify platform policies when required - Stay updated with evolving moderation guidelines and safety protocols - Support the Trust & Safety team in maintaining platform integrity and user trust Qualifications - Bachelor’s degree in any discipline - Prior experience in content moderation, community moderation, or a similar role preferred - Strong understanding of community guidelines and platform safety standards - Good decision-making and analytical skills - Excellent verbal and written communication skills - Proficiency in Hindi & English (Read, Write & Speak mandatory) - Basic knowledge of CRM tools, Excel, and computer operations - Ability to handle sensitive content in a professional and composed manner - High attention to detail and ability to work independently as well as in a team Preferred Skills - Experience in Trust & Safety operations - Familiarity with social, audio, or video-based community platforms - Strong interpersonal and conflict-resolution skills - Ability to work in a fast-paced and high-volume moderation environment Benefits - Opportunity to work with a rapidly growing regional content platform - Dynamic and fast-paced work environment - Exposure to Trust & Safety operations at scale - Opportunity to contribute towards building a safer digital community

Role Description We are hiring for our sister app, Eaze, an Emotional wellness platform. Currently, we operate in Telugu, Tamil, Hindi, and Malayalam. As we expand rapidly, we are seeing significant growth. Looking for a motivated and results-driven Tele Caller to join our team. The Tele Caller will be responsible for: - Making outbound calls to potential and existing hosts to inform them about products and services. - Following up on leads generated through various marketing campaigns. - Maintaining detailed records of host interactions and transactions. - Achieving daily/weekly/monthly call and conversion targets. - Providing accurate and timely information to hosts. - Staying updated with the latest products, services, and promotional offers. - Training & onboarding new hosts as per Guidelines of App. Qualifications - Bachelor’s degree. - Proven experience as a Telecaller or in a similar role. - Excellent verbal communication skills in Malayalam and must be fluent in English (read, write, and speak). - Ability to handle Host rejection and remain patient. - Basic knowledge of computer operations, CRM & Excel. - Strong listening and negotiation skills with a positive attitude and ability to work in a team. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Role Description We are looking for a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will play a crucial role in assisting users with app functionality, resolving their issues, and building trust within the community. This role requires fluency in a regional language, strong communication skills, and a proactive approach to customer satisfaction. Key Responsibilities - Respond to customer inquiries promptly and effectively in Telugu / Tamil / Kannada / Malayalam / Gujarati / Marathi / Bengali / Hindi and English. - Assist users in understanding app functionality and help troubleshoot any issues they encounter. - Provide valuable feedback based on customer interactions to support product and service improvements. - Document customer queries and resolutions accurately for internal tracking and reference. - Collaborate with other team members to resolve complex user concerns efficiently. - Maintain high standards of customer satisfaction through timely and empathetic support. - Engage with users to build strong relationships and foster trust in the platform. Qualifications - Fluency in Telugu / Tamil / Kannada / Malayalam / Gujarati / Marathi / Bengali / Hindi and English, both written and verbal. - Prior experience in customer support or a related field is highly desirable. - Excellent communication and interpersonal skills. - Ability to remain calm under pressure and handle complaints with professionalism. - Familiarity with customer support tools and platforms. - A strong commitment to customer satisfaction and a solution-oriented mindset. - Strong organizational skills and attention to detail. - BYOD (Bring Your Own Device) – must have access to a personal smartphone and laptop for work. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Role Description We are looking for a Community Moderator who will be responsible for reviewing and moderating audio, video, and chat conversations on the platform. The role involves ensuring compliance with community guidelines, identifying inappropriate or harmful content, and maintaining a safe and positive user environment. The ideal candidate should have strong judgment skills, attention to detail, and the ability to handle sensitive content professionally. Key Responsibilities - Review and moderate audio, video, and chat conversations as per platform guidelines - Identify, flag, and escalate inappropriate, harmful, or policy-violating content - Ensure consistent implementation of community standards and moderation policies - Audit recorded conversations to maintain quality and compliance standards - Maintain accurate moderation records and contribute to periodic reports - Engage with users and hosts to clarify platform policies when required - Stay updated with evolving moderation guidelines and safety protocols - Support the Trust & Safety team in maintaining platform integrity and user trust Qualifications - Bachelor’s degree in any discipline - Prior experience in content moderation, community moderation, or a similar role preferred - Strong understanding of community guidelines and platform safety standards - Good decision-making and analytical skills - Excellent verbal and written communication skills - Proficiency in Hindi & English (Read, Write & Speak mandatory) - Basic knowledge of CRM tools, Excel, and computer operations - Ability to handle sensitive content in a professional and composed manner - High attention to detail and ability to work independently as well as in a team Preferred Skills - Experience in Trust & Safety operations - Familiarity with social, audio, or video-based community platforms - Strong interpersonal and conflict-resolution skills - Ability to work in a fast-paced and high-volume moderation environment Benefits - Opportunity to work with a rapidly growing regional content platform - Dynamic and fast-paced work environment - Exposure to Trust & Safety operations at scale - Opportunity to contribute towards building a safer digital community

Role Description We are looking for a highly creative and skilled Video Editor to join our content team. You will be responsible for crafting compelling short-form and mid-length video content across platforms — from social media reels to promotional videos and branded content. This role requires a deep understanding of storytelling, editing trends, platform dynamics, and cultural nuances to create content that drives engagement and delivers impact. - Edit short-form and mid-length videos such as reels, social media ads, promos, and content explainers. - Implement engaging hooks, dynamic pacing, and a strong narrative rhythm to maximize viewer retention. - Tailor editing styles to suit platform-specific behaviors (e.g., fast cuts for Instagram, scroll-stopping openers for YouTube Shorts). - Enhance video quality through thoughtful color grading, text animations, transitions, and immersive sound design. - Collaborate closely with writers, designers, and creative leads to bring scripts and visual concepts to life. - Stay updated on current editing trends, meme formats, cultural references, and audio trends to keep content fresh and relatable. - Analyze ad performance metrics and apply learnings to improve edits for better click-through and completion rates. - Edit videos in the required language (English and Tamil), ensuring linguistic accuracy, cultural relevance, and strong storytelling for the target audience. Qualifications - Proficiency in editing software like Adobe Premiere Pro, After Effects, Final Cut Pro, or similar. - Strong portfolio of short-form content (reels, ads, promos). - Good understanding of social platform algorithms and engagement tactics. - Strong storytelling instincts, visual creativity, and sound design skills. - Language proficiency: Ability to edit in Language — English and Tamil, with cultural sensitivity and linguistic command. - Proficiency in English & Tamil (written and spoken) for internal coordination and review. - Ability to thrive in a fast-paced, collaborative environment with tight deadlines. Company Description Lokal is a house of focused apps, many products, one mission to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more

Role Description The Lead Management Associate is responsible for sourcing, managing, and nurturing leads for astrologer onboarding. This role requires a proactive approach in identifying potential candidates through social media, online portals, and inbound inquiries while ensuring a smooth onboarding process. Key Responsibilities - Hunt for leads through social media platforms, lead generation portals, and other relevant sources. - Manage and track inbound leads from various sources (social media, referrals, inbound inquiries, etc.). - Reach out to potential astrologers, explain the onboarding process, and assess their suitability. - Coordinate with the quality teams to schedule assessments and interviews. - Maintain accurate records of lead interactions and progress in the CRM system. - Ensure timely follow-ups to maximize lead conversion rates. Qualifications - Bachelor's degree in Business, Marketing, or a related field. - 1-3 years of experience in lead generation, Astrologers Onboarding and Retention, Supply Operations. - Strong social media research and networking skills to source high-quality leads. - Must be fluent in Regional Language & English (Read, Write & Speak). - Proficiency in CRM tools and data management. - Strong organizational skills and attention to detail. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Role Description Gyan TV Hindi is building engaging and informative content experiences for Bharat audiences. We’re looking for a proactive and detail-oriented individual to join us as a Content & Notifications Executive, supporting daily operations and managing notifications in coordination with multiple internal teams. Key Responsibilities: - Manage and send notifications for Gyan TV Hindi across the platform. - Coordinate closely with content, editorial, and operations teams on a daily basis. - Review, proofread, and ensure accuracy of notification text in both Hindi and English. - Support additional operational and coordination tasks as required. Qualifications - Fresher or candidates with up to 1 year of experience from a similar background. - Good command over Hindi and English, both written and verbal. - Interest in content, media, digital platforms, or audience engagement. - Prior exposure to content/media operations is a plus. - Organized, responsible, detail-oriented, and eager to learn. Requirements - You’ll work closely with the Gyan TV Hindi team across content, editorial, and operations departments. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Role Description We are looking to hire skilled Agronomists to support farmers through audio/video calls and chat by providing accurate and practical farming guidance. The role also involves reviewing crop calendars and suggesting improvements. Key Responsibilities - Handle farmer interactions via audio calls, video calls, and chat. - Provide expert agronomy guidance based on crop and regional requirements. - Review crop calendars, identify errors, and suggest appropriate fertilizers, pesticides, and practices. - Ensure high-quality support and resolution for farmer queries. - Work in rotational shifts (mandatory). Qualifications - Strong Agronomy knowledge. - Good communication skills. - Fluency in Hindi and Marathi (mandatory). - Working knowledge of Google Sheets, MS Excel, and Google Drive. - Ability to multitask efficiently. - Understanding of state-specific cropping patterns. Requirements - Minimum 1 year of relevant work experience. - Experience equivalent to an Agri Advisor / Customer Support role in the agriculture domain preferred. Additional Notes - Candidates should be comfortable handling farmer-facing roles. - Immediate joiners will be preferred.

About Lokal : In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like: - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives. We ship fast. We learn fast. We build for Bharat.                                                                                                                We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital. Role Overview : We are looking for a driven Telesales Executive (Hindi-speaking) to support Lokal App’s growth by engaging potential users through outbound calls and converting leads into customers. This role involves understanding user needs, pitching relevant solutions, managing the sales funnel end-to-end, and consistently achieving monthly sales targets. You’ll work closely with the marketing team to capitalize on campaigns, maintain accurate CRM records, and provide on-ground customer insights that influence future strategies. This is an ownership-heavy role suited for someone who enjoys targets, conversations, and real impact. Responsibilities - Conduct outbound calls to prospective clients and effectively promote Lokal App's services. - Engage with users to identify their needs and create tailored solutions that fit their requirements. - Maintain accurate records of calls, interactions, and leads in the CRM system. - Follow up on leads and manage the sales process from initial contact through to closing. - Collaborate with the marketing team to leverage campaigns and enhance sales efforts. - Provide feedback on customer interactions and market trends to help shape future strategies. - Achieve monthly sales targets and contribute to the overall growth of Lokal App.

About Lokal : In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like: - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives. We ship fast. We learn fast. We build for Bharat.                                                                                                                We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital. Role Overview : We are looking for a driven Telesales Executive (Gujarati-speaking) to support Lokal App’s growth by engaging potential users through outbound calls and converting leads into customers. This role involves understanding user needs, pitching relevant solutions, managing the sales funnel end-to-end, and consistently achieving monthly sales targets. You’ll work closely with the marketing team to capitalize on campaigns, maintain accurate CRM records, and provide on-ground customer insights that influence future strategies. This is an ownership-heavy role suited for someone who enjoys targets, conversations, and real impact. Responsibilities - Conduct outbound calls to prospective clients and effectively promote Lokal App's services. - Engage with users to identify their needs and create tailored solutions that fit their requirements. - Maintain accurate records of calls, interactions, and leads in the CRM system. - Follow up on leads and manage the sales process from initial contact through to closing. - Collaborate with the marketing team to leverage campaigns and enhance sales efforts. - Provide feedback on customer interactions and market trends to help shape future strategies. - Achieve monthly sales targets and contribute to the overall growth of Lokal App.