AbbVie

• Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). • Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s). • Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department. • Provide the required oversight to manage review, approval and conduct of IIS studies. • Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.

• Mejorar la calidad de vida de los pacientes y consolidar éticamente productos farmacéuticos con rentabilidad, liderazgo y productividad. • Establecer Planes de Acción para maximizar la productividad y potencial territorial: análisis de la situación territorial, evaluación territorial, participación y crecimientos versus competidores, KPI’s, acciones de los competidores. • Definir e implementar acciones y/o inversiones necesarias para alcanzar los objetivos. • Evaluación y seguimiento en el impacto en los resultados de la zona. • Alcanzar y mantener un nivel óptimo de conocimientos de productos, competidores, patologías y proceso de ventas. • Sostener e incrementar la imagen de compañía líder al cuidado de la salud. • Realizar visita hospitalaria promocionando los productos bajo su responsabilidad. • Fidelización de clientes e identificación de clientes potenciales, así como líderes de opinión presentes y futuros. • Puesta en marcha y seguimiento a las actividades orientadas a la venta. • Implementar estrategias comerciales para asegurar el cumplimiento de los objetivos de venta de las marcas bajo su responsabilidad. • Establecer relaciones con una amplia base de contactos relativos al cuidado de la salud de los pacientes centrándose en las necesidades de estos. • Crear, mantener y ampliar las ventas de su zona. Proveer servicios e información médico científica. Conocer en profundidad el perfil de sus productos y los de sus competidores, así como el perfil de sus médicos y pacientes. • Implementar las estrategias de la unidad de negocio.

• Call on HCP offices in assigned territory to represent AbbVie’s in-office portals • Offer electronic solutions that will improve the patient Rx experience • Evaluate and diagnose areas of delay and disruption for patients in Rx experience • Develop relationships with HCP offices using a portal/solution • Communicate with AbbVie field teams in a compliant manner

• Drive value realization of the Microsoft 365 platform across the organization • Act as the face of the M365 product team, delivering clear direction to users on optimal usage of functionality and applications in support of the long-term collaboration platform strategy • Build strong relationships with business units, leadership, and user communities to represent the voice of the user in platform decisions and manage expectations • Partner with engineering to align technical implementations for M365 applications with business usage and requirements • Lead functionality discovery and influence roadmap decisions based on the needs of the business and optimizes highest value realization to AbbVie • Develop and execute strategies to increase end-user usage maturity, as well as identify and promote advanced use cases for M365 tools to maximize ROI • Identify and rationalize overlapping tools to reduce costs and improve efficiency • Develop and execute multi-channel strategies for driving adoption of M365 features and tools and support continuous improvement through feedback loops and usage analytics • Assess functionality and act as the product functionality expert for M365 apps • For deployments, pilots, and evergreen updates, assess functionality, determine impact and create and deliver change, communication, and training plans • Track adoption metrics, user feedback, and business impact to refine product strategy • Provide executive-level reporting on M365 initiatives and performance

• Provide leadership and strategic direction for a 6-person MSL team • Maintain active engagement with Key Opinion Leaders (KOLs) and Health Care Professionals (HCPs) • Ensure MSL stakeholder engagement plans are robust • Conduct regular field co-rides and 1:1s with all direct reports • Drive recruitment activities for new or replacement positions

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems. • Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources. • Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations. • Provide education and clinical/injection training for residents, fellows, and other key hospital personnel. • Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts. • Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets. • Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts • Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities

• Execute brand strategy and tactics in field • Manage assigned territory and targeted accounts • Build strong customer relationships and customer needs solving capability • Maximize short and long term sales performance • Deliver sales performance, brand KPIs, financial targets, marketing objectives • Create pre-call plan using SMART objectives and execute post-call evaluation • Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action • Proactively and continuously aspire to serve customer needs, customer expectations and challenges • Develop and execute a call plan that achieves set call metrics • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts • Differentiate AbbVie’s value proposition with health providers and identify, develop and maintain disease state experts and speakers/advocates

• Achieving sales and utilization quota results in the assigned territory. • Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables. • Providing training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques. • Educating the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer. • Educating and supporting the customer with marketing strategies including but not limited to website and microsite development, internal office branding, patient segmentation and external marketing strategies. • Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area. • Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service. • Completing administrative responsibilities including periodic business plans, weekly expense reports, up-to-date territory account profiles and customer database. • Manage day-to-day sales administration activities in a detailed and timely manner i.e. Salesforce.com updates and data entry. • Maintaining updated knowledge of the industry and competitive products. • Developing and maintaining supportive, productive and effective relationships at all levels within the organization. • Participating in industry-related trade shows/meetings. • Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations. • Maintain consistent communication with Regional Practice Manager and Area Sales Manager on all matters related to the territory and region, including accurate forecasting. • Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times.

• Considered as the primary point of contact for the investigative site. • High level of competency or experience in providing contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning. • Aligns, trains and motivates the site staff and principal investigator on the goals of the clinical trial program, protocol and patient treatment principles for the trial ensuring a trusted partnership. • Conducts site evaluation, site training, routine, and site closure monitoring activities with compliance to the protocol and monitoring plans, in accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and quality standards, ensuring safety and protection of study subjects. • Advanced understanding of site engagement and ability to customize site engagement strategy for assigned study (ies). • Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy. • Advanced level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. • Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey. • Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance. • Possesses experienced level of competency to mentor and train less experienced CRAs on various aspects of work and provides input into their development. • May participate in global/local task forces and initiatives. • Responsible for activities as assigned by manager. • Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. • Advanced ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution. • Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach. • Identifies, evaluates and recommends new/potential investigators/sites on an ongoing basis. Potential sites may be identified through networking or internal AbbVie requests to assist in the placement of planned clinical studies with qualified investigators. • Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel. • Ensures audit and regulatory inspection readiness at assigned clinical site at all times. • Manages investigator payments as per executed contract obligations, as applicable.