• Execute effective onboarding programs for new travel agents joining our network • Provide personalized guidance and support to help agents establish and grow their travel businesses through live training sessions, one-on-one coaching, and recorded webinars • Conduct regular check-ins and progress reviews with assigned agents • Monitor agents' travel sales production and implement strategies to boost performance • Identify areas for improvement and provide targeted coaching and training • Ensure agents are proficient in using WorldVia's suite of tools and technologies • Develop and deliver training sessions on new tools and industry best practices • Build and maintain strong relationships with individual agents and agent groups • Serve as the primary point of contact for assigned agents, addressing their needs and concerns • Implement strategies to enhance agent satisfaction and loyalty • Generate regular reports on agent performance, tool adoption, and satisfaction metrics • Analyze data to identify trends and opportunities for improvement

• Own customer journeys, campaigns, promotions, and lifecycle communications for subscribers. • Build and optimize landing pages, signup flows, and checkout experiences. • Own the testing roadmap across your channels and pages. • Collaborate daily with paid media, product and engineering, content, and data science. • Read the funnel, decide what to test next, build it, ship it, and own the result. • Protect deliverability and list health, and keep attribution clean.

• The Director, Corporate Growth is responsible for driving growth in unrestricted corporate revenue through the acquisition of new corporate partners. • This role leads the identification, cultivation, solicitation, and onboarding of new corporate relationships that advance Rise Against Hunger's mission while generating sustainable revenue. • Develop and execute an annual corporate acquisition strategy aligned with organizational revenue goals. • Identify, research, and qualify prospective corporate partners that align with Rise Against Hunger's mission and partnership priorities. • Secure introductory meetings, discovery calls, and relationship-building engagements with prospective partners. • Close new corporate partnerships that generate unrestricted revenue and long-term organizational value. • Cultivate executive-level relationships with prospective corporate partners. • Collaborate with senior leadership to facilitate introductions and advance strategic opportunities. • Represent Rise Against Hunger at networking events, conferences, and industry engagements to identify and develop new partnership opportunities. • Maintain an active portfolio of approximately 100–150 prospects and 25–40 qualified opportunities. • Track prospect movement through the sales cycle and implement strategies to improve conversion rates. • Monitor and report on pipeline health, forecasting, and revenue projections. • Partner with Marketing and Communications to develop lead generation campaigns and prospect engagement strategies. • Collaborate with Market Development Managers and Meal Program leadership to leverage warm leads and identify corporate opportunities.

• Design customer journeys across the full lifecycle, from acquisition and onboarding through retention and re-engagement. • Continuously test, measure, and optimize campaigns through A/B testing and performance analysis. • Design email and lifecycle assets using AI (Claude), then build them as modules and templates in HubSpot. • Build and maintain the workflows that power our customer journeys — enrolment logic, triggers, branching, segmentation to deliver highly personalized customer experience. • Partner with Product, Growth, Design, and Data teams to launch campaigns supporting new products, features, and business initiatives. • Monitor lifecycle performance metrics and identify opportunities to improve customer engagement, conversion, retention, and lifetime value. • Help grow lifecycle marketing into a scalable function as PolicyMe expands.