• Oversee the entire life-cycle of implementation plans, from initial readiness assessments to long-term sustainability. • Supports execution, including site readiness, logistics, and infrastructure development. • Manages communication between sites and the project team, providing cross-functional leadership to resolve bottlenecks. • Manages and tracks project budgets, performance analytics, and dashboards to drive clinical outcomes.

Role Description - Drive best value supplier selection to achieve year over year savings on over $600M spend. - Practice tenured experience in category management and sourcing in areas: - HR - Finance - Tax - Contingent Workforce - Sales - GTM - Benefits - Workplace Services - Facilities - Real Estate - Security - Ensure sourcing serves as a critical enabler and value add to the business, while also governing spend and reducing contractual risk for our business stakeholders in operations. - Manage, advise, and engage in the sourcing and contracting processes including evaluating, negotiating, and entering into contracts and renewing relationships with suppliers of goods and services. - Identify, evaluate and implement sourcing industry trends to advance company strategic sourcing excellence. - Strengthen partnerships with business functions across the company to provide valuable consultation. - Ensure key business partners understand the strategic and tactical direction for sourcing efforts allowing for integration with company and department strategies. - Develop a strong strategic advisor/partner relationship with the legal function to ensure best in class contracting practices are in place globally. Qualifications - 10+ years of experience in the strategic and operational aspects of sourcing and procurement within a high-growth, dynamic environment. - Demonstrated expertise in the Professional Services category and related sub-categories such as IT Services, Contingent Workforce, Consulting, Employee Benefits, Workplace Services, Finance, Tax, Sales, GTM, Facilities, Real Estate, and Security. - Ability to build and maintain a world-class team of employees and service partners. - Exceptional negotiation skills and the ability to cultivate strong internal and external relationships at all levels. - Deep knowledge of contract development and related legal issues. - Strong project management skills and a customer-focused mindset. - Demonstrated success in developing and implementing strategy, governance, and structure in a rapidly changing environment. - Adaptable, analytical, strategic, and execution-oriented with a creative problem-solving approach. - Strong track record of influencing and negotiating competing priorities among business partners. - Ability to communicate clearly and concisely with cross-functional stakeholders and executives. - Strong grasp of business-oriented financial concepts, financial analysis, budget formulation, and business case development. - One or more relevant industry designations such as CPP, CPPM, or equivalent; an MBA degree is preferred. Requirements - Base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Compensation is based on geographic location and is subject to change based on work location. Benefits - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - ESPP and matching donations. - Flexible time away plan and family leave programs.

• Coordinate EHS program activities and support execution of key initiatives across the Supply Chain network. • Partner with EHS, Operations, Asset Protection, Fulfillment, Distribution, Delivery Operations, and Risk Management teams to identify operational needs and support program implementation. • Collaborate with senior EHS leadership to develop and execute scalable program rollout strategies across multiple sites. • Monitor project milestones, timelines, and implementation progress while identifying risks, barriers, and opportunities for improvement. • Communicate program performance, updates, and action plans to stakeholders and business leaders. • Support compliance with OSHA, EPA, DOT, and applicable state and local regulations through program administration and continuous monitoring. • Coordinate OSHA recordkeeping activities, including review of OSHA 300 logs and reporting processes. • Assist with safety audits, compliance reviews, corrective actions, and follow-up activities. • Analyze data, identify trends, and develop insights that support safety performance and environmental improvements. • Track key performance indicators (KPIs) and create reports that provide visibility into program effectiveness and execution progress. • Support evaluation, implementation, and adoption of EHS tools, dashboards, workflows, and reporting solutions. • Contribute to continuous improvement initiatives that enhance operational efficiency, consistency, and safety outcomes.

Role Description The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey, which includes managing all post-sales customer journey activities. As a Program Manager, you will own and continuously improve key business processes across two critical domains: Customer Onboarding & Adoption (post-sale customer value realization) and Renewal Expansion. You will work with teams from Sales, Field Engineering, Customer Success, Services, Product, Finance, and IT. Your goal is to develop strategy for and optimize post-sales systems, tools, and processes. Your efforts here will improve post-sales and sales productivity, accelerate customer outcomes, and support Elastic's growth. What You Will Be Doing - Own the strategy, governance, and continuous improvement of global post-sales processes, including customer onboarding, adoption, renewals, and expansion. - Work with stakeholders to create standardized onboarding journeys. Define success milestones, playbooks, health metrics, and handoff processes to help customers get value faster. - Serve as the business owner for post-sales tools (e.g., QuadSci), guiding governance, data quality, automation, and user adoption. - Lead cross-functional initiatives that simplify workflows, improve the user experience, and increase operational efficiency. - Establish governance, reporting, and executive communications that measure adoption, process health, and business impact. - Evaluate new technologies and vendor capabilities to shape the post-sales technology roadmap. - Identify and mitigate cross-functional risks while partnering with other Revenue Journey Office Program Managers to ensure alignment across the end-to-end revenue journey. Qualifications - 5–8 years of program management, Revenue Operations, Sales Operations, or business transformation experience in a B2B SaaS environment. - Successfully led initiatives that include various teams, processes, systems, and organizational changes. - Solid understanding of the post-sales customer lifecycle, including onboarding, services, adoption, and expansion. - Experience turning business needs into scalable solutions that focus on Salesforce, balancing governance and ease of use. - Robust analytical skills, great communication skills, and good stakeholder management abilities. - Proficient in presenting to executives. - Hands-on experience with post-sales platforms such as QuadSci, Salesforce, Outreach, Seismic, or similar technologies. - Familiarity with AI-enabled workflows, global operating models, and enterprise governance. - This role is ideal for someone who enjoys solving complex operational challenges, building scalable programs, and influencing how a global revenue organization operates. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Minimum of 16 weeks of parental leave.