• Coordinate EHS program activities and support execution of key initiatives across the Supply Chain network. • Partner with EHS, Operations, Asset Protection, Fulfillment, Distribution, Delivery Operations, and Risk Management teams to identify operational needs and support program implementation. • Collaborate with senior EHS leadership to develop and execute scalable program rollout strategies across multiple sites. • Monitor project milestones, timelines, and implementation progress while identifying risks, barriers, and opportunities for improvement. • Communicate program performance, updates, and action plans to stakeholders and business leaders. • Support compliance with OSHA, EPA, DOT, and applicable state and local regulations through program administration and continuous monitoring. • Coordinate OSHA recordkeeping activities, including review of OSHA 300 logs and reporting processes. • Assist with safety audits, compliance reviews, corrective actions, and follow-up activities. • Analyze data, identify trends, and develop insights that support safety performance and environmental improvements. • Track key performance indicators (KPIs) and create reports that provide visibility into program effectiveness and execution progress. • Support evaluation, implementation, and adoption of EHS tools, dashboards, workflows, and reporting solutions. • Contribute to continuous improvement initiatives that enhance operational efficiency, consistency, and safety outcomes.

Role Description The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey, which includes managing all post-sales customer journey activities. As a Program Manager, you will own and continuously improve key business processes across two critical domains: Customer Onboarding & Adoption (post-sale customer value realization) and Renewal Expansion. You will work with teams from Sales, Field Engineering, Customer Success, Services, Product, Finance, and IT. Your goal is to develop strategy for and optimize post-sales systems, tools, and processes. Your efforts here will improve post-sales and sales productivity, accelerate customer outcomes, and support Elastic's growth. What You Will Be Doing - Own the strategy, governance, and continuous improvement of global post-sales processes, including customer onboarding, adoption, renewals, and expansion. - Work with stakeholders to create standardized onboarding journeys. Define success milestones, playbooks, health metrics, and handoff processes to help customers get value faster. - Serve as the business owner for post-sales tools (e.g., QuadSci), guiding governance, data quality, automation, and user adoption. - Lead cross-functional initiatives that simplify workflows, improve the user experience, and increase operational efficiency. - Establish governance, reporting, and executive communications that measure adoption, process health, and business impact. - Evaluate new technologies and vendor capabilities to shape the post-sales technology roadmap. - Identify and mitigate cross-functional risks while partnering with other Revenue Journey Office Program Managers to ensure alignment across the end-to-end revenue journey. Qualifications - 5–8 years of program management, Revenue Operations, Sales Operations, or business transformation experience in a B2B SaaS environment. - Successfully led initiatives that include various teams, processes, systems, and organizational changes. - Solid understanding of the post-sales customer lifecycle, including onboarding, services, adoption, and expansion. - Experience turning business needs into scalable solutions that focus on Salesforce, balancing governance and ease of use. - Robust analytical skills, great communication skills, and good stakeholder management abilities. - Proficient in presenting to executives. - Hands-on experience with post-sales platforms such as QuadSci, Salesforce, Outreach, Seismic, or similar technologies. - Familiarity with AI-enabled workflows, global operating models, and enterprise governance. - This role is ideal for someone who enjoys solving complex operational challenges, building scalable programs, and influencing how a global revenue organization operates. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Minimum of 16 weeks of parental leave.

• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership. • Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight. • Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor. • Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization. • Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities. • Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond your assigned programs. Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale. • Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency.

• Lead our 2026 election protection field programs in Georgia and Wisconsin • Lead the development and execution of election protection plans in alignment with our strategy for the November election for our teams in Georgia and Wisconsin • As needed, lead state coalition meetings and working groups to drive our strategy forward • Act as a spokesperson for Common Cause, including representing the organization in coalition spaces, speaking to the media, participating in partner events, and other activities • Develop a strategy to regularly communicate our work to funders and coalitions • Build and maintain strong relationships with critical voting and election coalition(s) partners • Support in state coalitions • Act as a representative for Common Cause in national coalitions • Support cross-state learning between Election Protection Organizers and progress toward goals • Convene and lead sessions for staff across the organization on cross-state learning and best practices • With states Vice Presidents and the Election Protection team, monitor and assess the effectiveness of state programs to ensure we reach our goals • Create reports for coalition partners and funders • Manage election protection organizers in Georgia and Wisconsin: set goals in partnership with state teams and state Vice Presidents, and coach Election Protection organizers as needed toward their goals • Promote collaboration between state teams and other teams across the organization, ensuring coordination and alignment on shared work and priorities • Other duties as assigned