Role Description The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey, which includes managing all post-sales customer journey activities. As a Program Manager, you will own and continuously improve key business processes across two critical domains: Customer Onboarding & Adoption (post-sale customer value realization) and Renewal Expansion. You will work with teams from Sales, Field Engineering, Customer Success, Services, Product, Finance, and IT. Your goal is to develop strategy for and optimize post-sales systems, tools, and processes. Your efforts here will improve post-sales and sales productivity, accelerate customer outcomes, and support Elastic's growth. What You Will Be Doing - Own the strategy, governance, and continuous improvement of global post-sales processes, including customer onboarding, adoption, renewals, and expansion. - Work with stakeholders to create standardized onboarding journeys. Define success milestones, playbooks, health metrics, and handoff processes to help customers get value faster. - Serve as the business owner for post-sales tools (e.g., QuadSci), guiding governance, data quality, automation, and user adoption. - Lead cross-functional initiatives that simplify workflows, improve the user experience, and increase operational efficiency. - Establish governance, reporting, and executive communications that measure adoption, process health, and business impact. - Evaluate new technologies and vendor capabilities to shape the post-sales technology roadmap. - Identify and mitigate cross-functional risks while partnering with other Revenue Journey Office Program Managers to ensure alignment across the end-to-end revenue journey. Qualifications - 5–8 years of program management, Revenue Operations, Sales Operations, or business transformation experience in a B2B SaaS environment. - Successfully led initiatives that include various teams, processes, systems, and organizational changes. - Solid understanding of the post-sales customer lifecycle, including onboarding, services, adoption, and expansion. - Experience turning business needs into scalable solutions that focus on Salesforce, balancing governance and ease of use. - Robust analytical skills, great communication skills, and good stakeholder management abilities. - Proficient in presenting to executives. - Hands-on experience with post-sales platforms such as QuadSci, Salesforce, Outreach, Seismic, or similar technologies. - Familiarity with AI-enabled workflows, global operating models, and enterprise governance. - This role is ideal for someone who enjoys solving complex operational challenges, building scalable programs, and influencing how a global revenue organization operates. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Minimum of 16 weeks of parental leave.

• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership. • Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight. • Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor. • Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization. • Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities. • Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond your assigned programs. Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale. • Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency.

• Lead our 2026 election protection field programs in Georgia and Wisconsin • Lead the development and execution of election protection plans in alignment with our strategy for the November election for our teams in Georgia and Wisconsin • As needed, lead state coalition meetings and working groups to drive our strategy forward • Act as a spokesperson for Common Cause, including representing the organization in coalition spaces, speaking to the media, participating in partner events, and other activities • Develop a strategy to regularly communicate our work to funders and coalitions • Build and maintain strong relationships with critical voting and election coalition(s) partners • Support in state coalitions • Act as a representative for Common Cause in national coalitions • Support cross-state learning between Election Protection Organizers and progress toward goals • Convene and lead sessions for staff across the organization on cross-state learning and best practices • With states Vice Presidents and the Election Protection team, monitor and assess the effectiveness of state programs to ensure we reach our goals • Create reports for coalition partners and funders • Manage election protection organizers in Georgia and Wisconsin: set goals in partnership with state teams and state Vice Presidents, and coach Election Protection organizers as needed toward their goals • Promote collaboration between state teams and other teams across the organization, ensuring coordination and alignment on shared work and priorities • Other duties as assigned

Role Description The Program Controller participates in the planning, tracking, analysis, and reporting on multiple projects of varying contract type, size, complexity, and level of risk. Responsibilities include significant interface with project managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, procurement, subcontract management, etc. Duties will include, but are not limited to: - Reports detailed information, analyzes financial data in support of project cost/schedule status and presents briefings to SAIC managers and customers as required. - Accurately and timely report customer weekly and/or monthly status reports maintaining accurate burn rate and LOF information. - Support development of spend plans for assigned programs and perform financial analysis including but not limited to maintaining Estimate at Completion (EACs). - Participate in AOP (annual operating plan), Quarterly forecast, monthly latest revised estimates. - Analyze and reconcile cash flow, profitability, invoicing, unbillables and costs on hold on a recurring basis. - Submit and maintain purchase requisitions for subcontractors, consultants, and materials; monitoring subcontractor's cost and review/approval of invoices. - Participates in new business proposals, project projections, analysis of requirements, and input to cost and management volumes. - Support other programmatic ad hoc requests, as needed/requested by manager. - Proactively participates in process improvement efforts relating to finance. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com. - For ongoing news, please visit our newsroom.