Ascension Executive Recruitment

• Architect and execute the cloud-first IGA/IAM modernization roadmap, orchestrating enterprise-wide application onboarding and replacing legacy systems with highly scalable, standardized identity service platforms. • Engineer and automate end-to-end identity lifecycle event flows (Joiner/Mover/Leaver) and access certification workflows, eliminating manual operations through API integrations, infrastructure-as-code, and platform-native automation capabilities. • Direct and mentor a high-performing engineering team using Agile frameworks, establishing standard operating procedures, robust change management, and a culture of continuous delivery for identity security solutions. • Optimize and secure hybrid directory infrastructure, maintaining deep technical control over Microsoft Active Directory, Entra ID, and market-leading enterprise IGA platforms (e.g., SailPoint, Saviynt, Okta). • Serve as the primary technical escalation authority and compliance SME, managing internal/external IAM audits, designing robust security control documentation, and translating complex identity risk data into strategic counsel for senior leadership.

• Partners with executives to manage meeting outcomes/action items, presentation development, and other communications deliverables • Leads project management of assigned projects including resource coordination, planning, stakeholder communication and implementation • Administers, analyzes, implements, and tracks improvement initiatives for assigned projects • Engages leadership to design and implement continuous improvement across solution and community operations • Acts as the leadership representative and subject-matter expert for all projects, communities, and teams related to/reporting to the respective executive leader

• Responsible for sustaining the operating culture of the contact center and evolves the operating model with modern tools and capabilities that enhance the experience for both consumers and team members. • Provide strategic leadership to build and sustain a high-performing, mission-aligned team across a large 700+ distributed workforce by championing a strong culture of engagement and service excellence. • Drive appointment growth and performance by optimizing volume, mix, and conversion. • Ensure a resilient, high-performing operation by maintaining readiness for disruptions, deliver core KPIs. • Drive the adoption of AI and automation to streamline workflows and reduce manual effort.

• Lead enterprise-wide training initiatives by developing strategies that drive adoption, alignment, and measurable results across priority transformation efforts. • Provides strategic analysis and advice on the development and implementation of organizational learning & development (OD&L) strategies. • Coach and develop a high-performing team, fostering collaboration, innovation, and accountability. • Partner with executive and functional leaders to shape messaging, manage risk, and support organizational readiness for strategic shifts. • Own and manage relationships with agency partners and consulting partners. • Develops, manages and measures the organization’s strategic training plan and sets metrics for measuring that engagement among audiences. • Analyzes results and develops a standard reporting structure and cadence. • Ideally have knowledge of evolving healthcare audiences, deskless workforces.

• The Lead Clinical Document Specialist (CDS) – Rapid Response serves as a high-level clinical documentation integrity expert, deployed to address urgent, complex, or high-impact issues across the CDI program. • This role supports strategic initiatives, facilitates rapid-cycle audits, and investigates documentation and coding anomalies in real-time. • The Rapid Response Lead works collaboratively across departments to drive accurate documentation, coding integrity, and risk adjustment capture, while supporting training, compliance, and data-driven decision-making. • Serve as the primary resource for urgent CDI issues (e.g., payer denials, audits, DRG validation). • Address immediate system needs (e.g., high denial rates, quality issues, new coding rules). • Mentor front-line CDSs on complex cases, query framing, and escalation. • Analyze documentation and coding data for trends and improvement. • Lead and ensure compliance of strategic CDI initiatives across markets/systems. • Evaluate strategic results and recommend implementation pathways.

• Adapt to varied facility workflows, EHRs, and service lines with minimal training. • Support new CDS onboarding, short-term training, and regional initiatives when not deployed for coverage. • Assist leadership with CDI best practice implementation during transitions/expansion. • Perform compliant query generation to clarify documentation impacting coding, severity, quality, and reimbursement. • Quickly acclimate to local workflows, EHRs (Epic, Cerner), and CDI software (3M, Iodine, Nuance).

• Lead innovative data solutions, drive strategic data initiatives, and mentor teams in technical excellence, ensuring the development and execution of scalable, high-impact data engineering projects that align with organizational goals. • Reports to Delivery Lead Partners with technology leaders and oversees the development of data strategy with architecture, data governance, security, data science, and compliance; creates reliable and repeatable large-scale data processes and automation. • Supports and enables multi-program engineering teams by applying deep technology centered consultative skills. • Provides expertise and comprehensive data engineering knowledge on current and future applications/systems and underlying information technology (IT) architecture. • Combines state of the art, creative and research based practices to drive higher levels of data excellence and serves as a technical point of contact for strategic projects. • Provides scalable data solutions to meet business needs that are consistent with enterprise standards, architectures and strategies by providing scientific, technical leadership and mentor-ship to other technical professionals to support enterprise needs and grow technical capabilities.

• Oversee the planning, execution, and delivery of technology-driven projects, ensuring they align with business goals. • Leverage human resources, technical and financial processes and structures to support enterprise wide change. • Develop and maintain project plans, timelines, and budgets leveraging High Level Design (HLD) and Low Level Design (LLD) documentation to ensure successful project delivery. • Manage project scope, risks, issues and change requests. • Manage the project management delivery and is a subject matter expert in Information Technology project management principles, techniques and best practices. • Communicate project status and risks to stakeholders, ensuring alignment and buy-in. • Lead and support cross-functional teams, ensuring effective collaboration and resource allocation. • Contribute to the continuous improvement of the project management lifecycle methodology. • Identify and manage project dependencies and critical path activities to ensure timely project delivery.

• Drive the implementation of comprehensive internal change communication strategies for a primarily deskless workforce to support enterprise-wide change initiatives, serving as a trusted communications advisor to stakeholders throughout all levels of the organization • Collaborate closely with external consultants, agencies and internal communications teams to develop and deliver coordinated messaging and campaigns • Actively participate in frequent stakeholder and project meetings, balancing multiple priorities and adapting to rapidly shifting demands in an extremely fast-paced, remote-based environment • Develop and manage internal communications content, campaigns and events that support operational objectives and reinforce Ascension’s Mission, Vision and Values as a healing ministry of the Catholic Church • Maintain flexible availability, including the ability to travel domestically on a periodic, as-needed basis

• Manages daily provider enrollment, maintaining and communicating enrollment data • Populating MD Staff • Ensuring provider files meet managed care criteria • Submitting rosters to delegated payors • Completing CAQH applications for non-delegated payors • Processing data updates/terms • Following up with payors for timely loading • Managing MD Staff payor enrollment/EPriv • Running delegated audit rosters • Enrolling/re-validating Medicare/Medicaid • Completing non-Ascension hospital privileges • Creating/auditing the provider database • Communicates policy changes and stays current on regulatory issues