• Conduct prompt, thorough, and objective investigations of employee and third-party complaints, including interviewing relevant parties/stakeholders, reviewing documents, analyzing employee data, and preparing oral and written reports as requested by internal Employment Law counsel. • Counsel assigned clients on employment law issues that arise in the day-to-day management of those areas/businesses and provide proactive guidance to ensure compliance with various laws and regulations that affect the Company’s business processes including, but not limited to, recruitment, performance management, reductions in force, accommodations, restrictive covenants, compensation practices, employee engagement and retention, artificial intelligence and employment background checks/drug testing. • Partner with Employee Relations to maintain employment policies in compliance with applicable state and federal laws. • Assist with the employment and labor legal alerts process and conduct special projects, as needed.

Role Description Estamos buscando Asesores de Ventas Portabilidad - Home Office. - Llamar a usuarios de distintos operadores para ofrecer y vender los beneficios de Movistar móvil. HORARIO DE GESTIÓN: - 48 horas semanales. - Lunes a Sábados: 09:00 a.m. a 06:00 p.m. - Domingos: descanso fijo. Qualifications - Contar con secundaria completa. Requirements - Contar con herramientas para capacitarse y trabajar (PC o Laptop, Internet cableado). - Con experiencia previa de 3 meses en ventas formales y call center como mínimo. - Solo Lima distritos y Callao (No Provincia). Benefits - Sueldo + Comisiones. - Capacitación corta y pagada: S/ 25 por día. - Sin OJT. - Planilla completa desde el primer día: CTS, gratificaciones, vacaciones, seguro, etc. - Asignación familiar (si corresponde).

• Initiate proactive contact with delinquent borrowers to reestablish consistent payment patterns and reduce default progression. • Negotiate and restructure repayment arrangements to help borrowers cure delinquencies and avoid foreclosure, ensuring solutions align with investor and regulatory requirements. • Review, negotiate, approve, calculate, set up, and monitor short term repayment plans. • Ensure strict adherence to federal, state, investor, and insurer requirements governing collections, borrower communication, and collection processes. • Collaborate with internal departments and external partners, including investor representatives, to maximize collection efforts and support resolution strategies. • Work directly with investor contacts to complete required tasks, provide updates, and ensure alignment with portfolio expectations. • Participate in investor conference calls and portfolio performance reviews. • Develop and maintain a strong working knowledge of loss mitigation programs, understanding how retention and liquidation options integrate with early stage and late-stage default operations. • Assist borrowers in completing financial packages, ensuring complete and accurate documentation is submitted within the required timelines. • Educate borrowers on the consequences of delinquency, including potential impacts related to foreclosure, credit reporting, and bankruptcy. • Maintain accurate and compliant servicing system records, including notes, codes, default holds, and status updates in the system of record. • Authorize and establish one time and recurring payment drafts, ensuring proper setup. • Review, instruct, and validate payment posting or reversal requests, ensuring accuracy and compliance with internal controls. • Monitor and process suspense account queues, ensuring timely and accurate application of funds. • Manage individual and shared departmental email inboxes, responding promptly and professionally to internal and external inquiries. • Conduct outbound calls using both manual dialing and automated dialer systems, handle inbound borrower calls with professionalism, and adherence to compliance requirements. • Secure and follow up on borrower promises to pay, documenting commitments and ensuring timely follow through. • Perform skip tracing activities to obtain updated borrower contact information and improve outreach success. • Generate, review, and act upon quality control reports and task lists from applicable systems to ensure accuracy and compliance. • Provide backup support to team members during high volume periods or staffing shortages to ensure service level expectations are met.

• Supervise all counselors • Ensure the academic success of individual students by utilizing all levels of academic support available • Maintain a high level of communication with parents • Provide specified assistance to families in need of additional support • Handle any student problems escalated by parents and teachers • Develop, plan and implement counseling programs • Oversee and maintain the Personal Learning Plan (PLP) of each student • Keep abreast of all high school graduation requirements • Plan and supervise the secondary school course selection process • Counsel students with issues related to dropping courses and changing schedules • Supervise the review of student transcripts • Develop and implement procedures to ensure that transcripts are accurate and up to date • Supervise efforts to secure complete and accurate records for Reach students • Generate and authorize official transcripts for families upon request • Counsel families through the school withdrawal process • Design and implement crisis prevention and management plans • Report and refer critical incidents • Lead school teams in identifying school and community resources • Develop and implement processes to regularly review the status of each secondary school student