• Supervise all counselors • Ensure the academic success of individual students by utilizing all levels of academic support available • Maintain a high level of communication with parents • Provide specified assistance to families in need of additional support • Handle any student problems escalated by parents and teachers • Develop, plan and implement counseling programs • Oversee and maintain the Personal Learning Plan (PLP) of each student • Keep abreast of all high school graduation requirements • Plan and supervise the secondary school course selection process • Counsel students with issues related to dropping courses and changing schedules • Supervise the review of student transcripts • Develop and implement procedures to ensure that transcripts are accurate and up to date • Supervise efforts to secure complete and accurate records for Reach students • Generate and authorize official transcripts for families upon request • Counsel families through the school withdrawal process • Design and implement crisis prevention and management plans • Report and refer critical incidents • Lead school teams in identifying school and community resources • Develop and implement processes to regularly review the status of each secondary school student

Role Description The College Admissions Counselor’s primary role is to provide comprehensive academic and college advising retail services to students with diverse interests and abilities. College Counselors for The Princeton Review assist students and families with all aspects of the college preparation, search, and application process. The College Counselor may also be presented with special projects pertaining to other needs of the organization. Compensation: $50-$90/hr based on 15-30 hours/week during application season (September-November) What you will do: - Work with both middle and high school students through all aspects of the college admissions process. - Manage time to accommodate a pre-determined caseload of students. Caseloads may vary year-to-year based on company need and counselor availability. - Collaborate as part of a two-part team that includes College Admissions Coaches and other counselors (program dependent). - Meet with potential customers through online video meetings or phone calls to consult on program options, onboard families, and assist in deadline and program management (program dependent). - Counsel families through high pressure situations. - Deliver college admissions focused webinars, social media events, and assist with other marketing endeavors, as needed and time allows. - Assist with the delivery of institutional programming, as needed and time allows. Qualifications - Bachelor’s degree required; higher level degree preferred. - A minimum of 2-3 years of experience in undergraduate admissions at a selective college or university required; high school or independent counseling experience also preferred. - A deep knowledge of the college admissions and application process with a desire to remain “on trend” in the field of college admissions and counseling. - A “people” person who makes others feel at ease, is engaging, flexible, and is collaborative by nature. - Exceptional writing skills with a deep knowledge of college essay editing. - Exceptional communication and public speaking skills. - Attention to detail, with strong organizational skills. - Expertise in using web-based tools to advise students. - Ability to work evenings and weekends, as needed, especially during the application season from August through December. - Excellent time management and productivity skills. - High level of accountability in all areas of work. Benefits - The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. - US Pay Range: $50 — $90 USD. Company Description The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY.

Role Description In this position, you will provide housing counseling to referred homeowners. - Educate homeowners on various financial products and align their financial goals. - Deliver clear, consistent client education and program guidelines. - Provide resources and customized client action plans to clients as needed. - Conduct high-volume inbound and outbound phone communication with clients in a professional manner. - Build and maintain positive client relationships through effective telephone engagement. - Accurately enter, update, and transfer client data in applicable systems. - Participate in required training sessions related to programs, services, and compliance. - Meet established performance, productivity, and behavioral expectations. - Adhere to departmental policies, procedures, and quality standards; incorporate feedback from management. Qualifications - High School Diploma or Equivalent. - Required to obtain HUD Housing Counselor Certification within 30 days of hire (study materials provided). - Demonstrates a strong commitment to punctuality and dependable attendance. - Strong verbal communication and interpersonal skills. - Demonstrate ability to manage time effectively and stay organized in a fast-paced environment. - Ability to communicate professionally in a high-volume call center setting (inbound and outbound). - Strong active listening skills with the ability to assess client needs accurately. - Ability to spend the majority of the workday on the phone. - Must be computer literate, proficiency in Microsoft Word and Excel, including typing at least 40 words per minute. - Willingness and availability to attend all required training courses. - Prior call center experience required; mortgage and/or housing industry experience is a plus. - Ability to pass a pre-employment screening process including criminal background check and drug screen. Requirements - College Degree Preferred or relevant work experience. - Demonstrated empathy while maintaining clear guidance and direction for clients. - Must have a positive and professional attitude. Benefits - Medical, Dental and Vision benefits within 90 days of hire. - Generous paid time off. - Student Loan Forgiveness Opportunities. - 403(b) Retirement Plan. - Recognition for performance.

• Provide 1-on-1 telehealth and/or onsite clinical support • Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more • Partner with our internal clinical team to improve programs and platform outcomes