Role Description As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value. - Lead discovery and solutioning. - Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio — including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement. - Tell compelling stories. - Deliver customized, high-impact demos and presentations that paint a vision of what exceptional customer experience looks like. - Respond to RFIs and RFPs. - Craft creative, differentiated responses that make NiCE stand out. - Drive POVs. - Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity. - Stay sharp on the competitive landscape. - Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms. - Upskill others. - Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI. Qualifications - 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing complex enterprise software sales. - 7+ years of consulting or customer engagement experience. - 5+ years of contact center experience, with deep familiarity of the CCaaS landscape. - Proven track record delivering best-in-class solutions with strong work examples. Requirements - Strong JavaScript programming and scripting skills. - Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms. - Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions. - Experience with enterprise SaaS architecture, APIs, and integrations. - Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools. - Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions. Benefits - Join an ever-growing, market disrupting, global company. - Work in a fast-paced, collaborative, and creative environment. - Endless internal career opportunities across multiple roles, disciplines, domains, and locations. - Opportunity to learn and grow every day.

Role Description The Sales Engineer position serves a critical role in driving successful deal closure and future growth in the Asia Pacific, in close collaboration with sales. Our ideal candidate will have subject matter experience presenting the MariaDB portfolio, including its in-memory compute platform, designing and driving solutions to address clients' data and database-centric business challenges in their organization. He or she needs to possess domain knowledge and maintain flexibility to successfully contribute to the seamless execution of multiple sales cycles. This role will be involved in creating SOWs with the help of the technical team, and will support development and prep for presentations, web conferences, white papers, workflows, and RFP/RFI's. If you have the technical sophistication, proven mastery in a database-centric solution engineer role, and an appetite for a dynamic role in a startup environment, we'd love to speak with you. Responsibilities - Work directly with customers, partners and sales leadership to bring deals to fruition. - Leverage your high level of sales acumen and enterprise technology expertise on a daily basis. - Partner closely with the global sales organization to prioritize resources that put us in the best position to meet our targets. - GTM: Reaching, assessing client pain-points and needs, and following through with the best solutions. - Successfully manage stakeholders at all levels, including CIOs / CTOs / CXOs, DBAs, and others. - Experience across channel sales from ISVs to vendors and consultancies. - Travel, when needed, to support sales efforts and help grow the scope of opportunities, engineer tangible solutions for customers, and assist in driving deal closures. - Travel to man a booth at conferences when needed. Qualifications - 8 to 10 years of hands-on Senior Sales Engineer Experience. - Strong Database or Database Architecture skills (MariaDB or MySQL strongly preferred, with a good knowledge of Oracle and Microsoft SQL Server). - In-memory compute platform skills, such as Redis and Apache Ignite, are desirable. - A working understanding of other databases and open-source technologies. - Experience working on complex customer PoC engagements. - Experience collaborating with customer success and field teams in customer orientation efforts. - The ability and willingness to travel as needed, along with working off-hours when required. - Excellent communication skills and highly organized. - Very strong troubleshooting and problem-solving skills. - Fundamental knowledge of programming languages, web stack technologies, Linux, AI development, etc. - Experience working 100% remotely with regional travel as required. - Bachelor's or Master's degree in a related field. - English fluency, both verbally and in writing, is mandatory; additional regional language skills are preferred. - Flexibility to travel up to 40% of the time (valid passport required). Bonus Experience and Skills - Experience with pre-sales in an open-source software environment. - Experience with pre-sales in a SaaS or managed services environment. - Cloud engineering / public cloud experience. - Kubernetes and Java skills. - History of public speaking and writing (blogs and articles). Benefits - Impact the world of technology by pushing the boundaries of technology and business models. - Be part of a game-changing organization that encourages outside-the-box thinking and values empowerment. - Collaborate with high-calibre colleagues around the world. - Unparalleled learning and growth opportunities. - Very competitive compensation package. - 25 days paid annual leave (plus holidays). - A massive degree of flexibility and freedom. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Role Description Nous recrutons un Ingénieur technico-commercial (H./F.) pour l’Ile-de-France et l’Ouest de la France. Localisation : Ile-de-France ou Ouest de la France. Possibilité de Full Remote. 30% de déplacements chez les clients. Produits : Instrumentation d’inspection visuelle à distance (RVI), comme les vidéoscopes et les boroscopes. Comment allez-vous faire la différence à ce poste ? - Vous serez le premier interlocuteur des clients pour les équipements d’inspection visuelle (RVI) dans toute l’Ile-de-France et dans l’Ouest de la France. A quoi ressembleront vos journées ? - Vous gérez le pipeline d'opportunités pour votre région, avec pour objectif le développement des clients existants, le développement des comptes-clés nationaux, et l’acquisition de nouveaux clients. - Vous pilotez le processus de vente pour les transactions au sein de la région/territoire, et vous rédigez les offres. - Vous gérez la relation clients en tant que responsable de compte. - Vous vous déplacez de façon autonome chez les clients et procédez aux démonstrations des produits. - Vous fournissez une expertise après-vente aux clients et organisez des formations pour les clients à distance et sur site. - Vous menez les revues d'activité et travaillez quotidiennement avec notre CRM. - Vous promouvez et développez proactivement les comptes clés nationaux dans votre région. Qualifications - Une expérience de 4 années minimum dans les ventes de produits BtoB (avec une préférence pour l’instrumentation, le contrôle visuel ou la connaissance du secteur aéronautique). - Goût prononcé pour la vente de produits techniques complexes. - Capacité à vous déplacer régulièrement chez les clients (permis de conduire requis). - Autonomie, compétences en communication et esprit d’équipe. - Autorisation à travailler en U.E. Company Description Le groupe Wabtec fournit des équipements, des systèmes et des solutions à l’industrie ferroviaire et à d’autres industries partout dans le monde. Notre expertise, nos technologies et nos équipes contribuent au développement d’un transport plus durable. La société Evident, nouvellement acquise par le groupe Wabtec, fournit des instruments d’inspection visuelle à distance (RVI) et de contrôle non destructif (NDT) à des entreprises industrielles dans des secteurs variés (aéronautique, énergie, automobile, ferroviaire, …).

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers' business issues. What you get to do in this role: - Support solution sales as a technical and domain expert of a client-facing sales team - Help develop and contribute to sales campaigns focused on the full customer lifecycle - Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform - Lead discovery workshops to determine customers' business challenges and deliver product demonstrations to align our solution with customer needs - Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues - Configure demonstration environments to address customer requirements and business issues - Deliver product demonstrations to customers and products, in person, and through WebEx - Provide feedback to product management about product enhancements that can address customer needs and drive additional business value - Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members - Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors. - Communicate with both business and technical decision makers - Responding to Request for Information/Proposal documents - Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc... - Act as the ServiceNow subject matter expert at executive briefings / marketing events Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 6+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry Experience working on complex deals with Commercial customers in a matrix team. Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Pitch perfect communication, writing and presenting skills in English and German (essential) Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Organized and detail-oriented A high degree of passion, energy and drive Willingness to travel as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.